1345 Reviews Found
Confirmed Sales Customer
Paul was amazing and answered every question I had since this is my first lease. From meeting first thing in the morning on a Saturday, answering all of my questions, to following up with me afterwards, I couldn't be happier. He explained the loyalty program, helped connect my phone and showed me about the GMC App. TOP NOTCH SERVICE!!
Alaina W.
BRISTOL
Business Response
Alaina, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
As usual Faulkner provided top notch service. The staff were courteous and professional.
Kathleen P.
BRISTOL
Business Response
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The car was ready before they said it would be done.
Edward B.
PHILA
Business Response
Edward, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I had a maintenance check on my 2019 GMC Terrain. Everyone was very friendly. I waited for the car it took about 1 1/2 hours. A little expensive but good
Timothy H.
RICHBORO
Business Response
Timothy, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Lawrence, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
I made my appointment through the car and it didn't go through on the dealership end . But they took me and it was in good time
Guernsey H.
PHILADELPHIA
Business Response
Guernsey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Dave was great to work with. Super friendly and polite.
Julie P.
Newtown
Business Response
Julie, such a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Our car was taken care of (as usual) quickly and back to us within a few short hours. Everyone was polite,and efficient
John W.
TREVOSE
Business Response
John, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Shane, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
Was this review helpful?
Business Response
Victor, we are very happy to have provided you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
Jacqueline, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Very up front regarding the expected charges...didn't try to get me to do things that didn't need to be done which has happened at other dealerships. As always, Faulkner did a great job!
Teresa S.
WSHNGTN XING
Business Response
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Everyone is awesome there, we have purchased or leased around 8 cars from Chuck. Chuck is very professional and always willing to help us find the best fit for our needs.
Kenneth K.
PHILADELPHIA
Business Response
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Anthony was friendly and affable from the start. He worked with me to ensure I got the vehicle I needed at a digestible price point. He was knowledgeable and took his time to make sure the car and the lease were a proper fit. He and Warren even worked together so that a miscommunication didn’t change my cost but gave me all the needed features. Amazing experience.
Lee M.
RICHBORO
Business Response
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Eugene, we are very happy we could provide you with a positive experience! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
I appreciate the printed out summary of the work done because it shows how thorough the work was done, with pictures, etc. And I also like the fact that the Service Manager stopped by while I was waiting, to see what was being done on my car. However, I would like to have things that were done on my car, explained more in detail, since I am not a knowledgeable person in the mechanics of a car. All in all, I was pleasantly surprised by the job done.
Rita S.
PHILADELPHIA
Business Response
Rita, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
Was this review helpful?
Confirmed Service Customer
Very kind. Thoughtfull of the work I needed
Eileen S.
PHILADELPHIA
Business Response
Eileen, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!