I had an appointment to drop off my car and get a user car while mine was getting serviced. Took 5 minutes. Loaner was ready. They called when my car was finished. Again. Quick. My car was tip top. Love it!
The dealership has a great group of people working in service and they do great work.. I like the spacing of chairs in the waiting area, getting my car washed and the coffee machine. However each time I get service, my driver���s seat position is changed so that I can���t reach the accelerator without moving the seat and the speedometer position is also changed. I still haven���t been able to return my seat to the original spot. Since the service people are only going to be ���driving��� a short distance for a minute or two, please leave the seat alone! I always have my car serviced at the dealership and Faulkner is the only one that I have had this problem. Thanks!
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!