I came in for an oil change. Dave in service told me that he could save me a trip if I wanted to get my car inspected while I was there. I explained that if it didn't take too long I could stay and have it done. I told Dave that my wife was just released from the hospital and I could not be out too long. He explained it be be about an hour to and hour and a half longer. So I waited. God job on Dave's part. Domenic Chiavaroli
Domenic, thank you for taking the time to leave a review for us at Faulkner Buick GMC. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
Easy online scheduling. Very clean facility. Welcomed when I arrived. Paperwork was completed right away. Services requested were reviewed. Received a follow-up call with other recommended services. Received another call when car was completed and ready for pick up. The car was ready when requested.
Jeff, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
Tom, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Daniel, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
I came in without an appointment, since I blew a tire and had a donut on. I was told they would check the car and replace my tire while I waited. It was done and I was out the door in under an hour! I was very grateful that they took me without an appointment.