946 Reviews Found
Business Response
Hello, thank you for the five star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Excellent service as always. Dave and the team always go the extra mile to get things done for their clients.
Jeannine P.
PHILADELPHIA
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The people were very nice however there is still an issue with my car
Lisa O.
PHILADELPHIA
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy, General Manager at PDuffy@FaulknerBuickGMC.com or at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
two of four bolts were never tightened on the plastic shield protecting the motor (transmission fluid change) and tires were not rotated as per GM manual . I had to re rotate my tires myself when I got home
Gregory F.
NORTH WALES
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.
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Confirmed Sales Customer
Rick was quick to the point and didn't waste my time. I am at a time in my life where I just want to order cars from the dealer over the phone, go to the dealer, give in my keys and get new keys. Rick made that happen for me.
Eileen R.
PHILADELPHIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
James the service writer was great again. I thought I made a mistake with the ac but he sat in car and did a couple things and said there was a problem. It wound up being a leak and a couple other things. I was happy with the results.
Kathleen B.
PHILADELPHIA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The Dealership is always clean and very fast service
Sean P.
PHILADELPHIA
Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great service other than a longer wait then expected for inspection and oil change service. Also, old waiting area was much larger and more comfortable. Not a fan at all of the new service waiting area post tornado building. Too small and not comfortable.
George W.
BENSALEM
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!
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Confirmed Service Customer
It’s always easy and the staff are friendly. I never use to take car maintenance to the dealer because I was always told they overcharge but I may be re-thinking that but I’ll see how it goes. Love the first three free oil changes and the car wash.
Joan B.
PHILADELPHIA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Confirmed Service Customer
My only complaint was that I had to pay for my service. I’ve had my car since 2019. And I’ve had some kind of warranty or been in a program of some sort, and I’ve been reminded of my free services remaining and when they expired. I was caught off guard when I arrived and learned my last 2 free services expired at the beginning of the month. I think as a loyal client/customer, I should’ve gotten a few reminders beforehand.
Lauren T.
PHILADELPHIA
Business Response
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
The entire staff was great. Alex was a great salesman!
Matthew B.
SOUTHAMPTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Always above and beyond ! They took care of our service, found an issue in the engine contacted the warranty for us and got them replaced free of charge ! Even we got a "loaner" meanwhile the part came in Awesome !
Daniel L.
FSTRVL TRVOSE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Service Customer
Professional staff. Service completed in a timely manner.
Joseph P.
LEVITTOWN
Business Response
Hello, thank you for sharing your positive experience! We hope you have a great day!
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Confirmed Sales Customer
Great help disappointed about no teacher discount or loyalty but still walked away with great car
Meghan T.
LEVITTOWN
Business Response
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us, so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Service Customer
Dave was polite efficient and helpful ! Thank you.
John L.
PHILADELPHIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!