We were greeted promptly and with a smile..Information was taken and my concerns were addressed. The inspection and other issues that needed to be addressed were fixed in the time frame promised. Thank you! Truly a wonderful group of caring professionals!
Hi there, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Faulkner Buick GMC Trevose! If you're ever in need of more help, please let us know!
I am always happy with my experience at Faulkner. Everyone is always pleasant and courteous. I always wait for my car and have never had to wait very long. The service rep always explains what is being done and what will need to be done in the future. I have already told friends of my satisfaction with this service department and that's what keeps me coming back.
Hello, we're happy to hear that you think our service department is excellent! If you would like to discuss your concerns about our sales department in further detail, please do not hesitate to reach out at your earliest convenience and we will do our best to assist you. We hope you have a wonderful day.
Patience was shown, as I had visited earlier in the MONTH, talked about a trade and buy, but clearly gave a date for this decision. All sales abided by my request, Ricky Grissinger was extremely kind for this, as many other locations send out emails and calls despite dates give.
Steve was great! He listened to our wants and needs in regard to a car and was willing to put the leg work in. At day of pick up, he had everything ready and waiting for us. He was efficient and made our experience pleasurable.