1569 Reviews Found
Business Response
We're glad you had such an excellent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
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Business Response
Hi, we are so happy to read such a great review about Faulkner Buick GMC Trevose! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Brian Laskey was great sales rep. Very thorough and knowledgeable
Gina C.
HORSHAM
Business Response
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
I had a great and easy time buying a car from the dealership everyone was super nice and welcoming I appreciate everyone’s help.
Johnay B.
PHILA
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope you have a great day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Faulkner Buick GMC Trevose!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC Trevose and we hope to see you again soon!
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Confirmed Service Customer
I am sadly at the point where I think I’ve been officially ripped off. I leased a 2014 Acadia for 3 years until 2016, and I never had an issue (it was a lease though and they knew eventually I would be trading it in) when I PURCHASED a 2014 Acadia Denali 2016, I’ve had NOTHING but problems. I get ALL of my work done (down to car washes) at this dealership. As loyal as a customer comes. I also bought and financed an extreme amount of coverage and warranty WITH the dealership. Which I feel covered just about nothing... I bought the car for an elevated price in 2016 (it was a 2014) within the first YEAR I needed all 4 tires replaced. As soon as I arrived at a family party, a family mechanic asked what I paid for it because it needed new tires after I rolled off of the lot. I’ve had SO MANY things fixed on this vehicle and most of it (within 2 years) has been out of my pocket. Every time I was there and needed a loaner, they rolled their eyes at me and treated me poorly. I didn’t have TIME after being there constantly to SIT AND WAIT for them to get my car done. At this time, I want to be OUT of this car and they had the nerve to tell me that I was “up-side-down” and owed more on it than it’s worth. I asked them to PLEASE consider the circumstances and work on numbers to HELP me purchase a different vehicle. That was Wednesday of last week and they never reached out to me. They promised they’d work on it and call me with their “modified numbers” I don’t think the sales department has ANY interest in saving me as a customer. I plan on going to another dealer if I don’t hear from anyone
Amanda N.
PHILA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Sales Customer
Salesperson had great knowledge of the car I leased and made my buying experience easy.
Gregory B.
LANCASTER
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I received the proper service and the personnel treated me with kindness & respect.
Mark S.
LANGHORNE
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Faulkner Buick GMC Trevose and we hope to see you again.
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Confirmed Service Customer
Came in for inspection and oil change and car wash...everything was good except the wash...still had dirt and bird pop on my car
Maureen O.
PHILADELPHIA
Business Response
Hello! Thank you so much for leaving this review and rating. We will pass along your comments to the team to improve for the near future. If you have any other questions or concerns, please contact us directly. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Faulkner Service always goes beyond regular service, they keep my 2008 Pontiac Grand Prix GXP in mint condition.
Dorothy G.
TREVOSE
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC Trevose
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Confirmed Service Customer
A little longer than expected for an oil change- Over 1 1/2 hours
Scott F.
SOUTHAMPTON
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Customer services was great and I really didn’t have to wait long for my servic and they informed me of what needed to be maintenance on my car
Michelle S.
PHILADELPHIA
Business Response
Hello, thank you for sharing your positive experience! Until the next time we meet, take care!