1652 Reviews Found
Confirmed Service Customer
Came in for inspection. Wasn't a long wait. Everyone was kind and friendly.
Shirley T.
PHILADELPHIA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Tammy Shepard was an excellent salesperson there was no high pressure used and was one of the reasons it was a pleasure dealing with her as well as knowing all the details about the car.
Chester M.
BENSALEM
Business Response
Hi, thank you for sharing your positive experience. We are proud Tammy knew all the details about your car. We can't wait to see you again.
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Confirmed Service Customer
First class operation. I’ve been a customer for over 10 years and have always been satisfied.
Stephanie G.
FSTRVL TRVOSE
Business Response
Nothing makes us happier than hearing positive feedback from our satisfied customers! We sincerely value your repeat business and look forward to your next visit. Take care!
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Confirmed Service Customer
Steve Fisher is a pleasure to deal with. Courteous, friendly, professional, and knowledgeable.
Deborah C.
PHILADELPHIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We developed a tire problem on our way home from a New England vacation. Called Monday morning and we were able to have an appointment that afternoon. Problem was a slow leak due to a tiny nail. It was fixed quickly.
Teresa W.
WARRINGTON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Connie, my salesperson, was wonderful to work with.
Darlene M.
LEVITTOWN
Business Response
Connie works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Encore and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Repair was completed on time, service is always great never a problem
Richard G.
HOLLAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was quite surprised with needing rear brake pads, but all in all I am satisfied
Marjorie A.
LEVITTOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC Trevose and we hope to see you again soon!
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Confirmed Service Customer
Very courteous and friendly and also was my rep Dave not only helpful but also made sure my needs were met he was very professional and personal.
Kevin B.
PHILADELPHIA
Business Response
Hi, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Car Wash after service appointments would be great.
Patrick A.
YARDLEY
Business Response
Hello, thank you for the four stars! If there’s anything else we can do for you, please let us know. Thanks again!
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Confirmed Service Customer
Used the shuttle service home and back. Gentleman was really great! Car was done in a timely fashion.
Barbara F.
FSTRVL TRVOSE
Business Response
Hello, thank you for sharing your positive experience! We're glad everything was completed quickly and to your satisfaction. We hope to be of service to you again in the future!
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Confirmed Service Customer
Very Polite and did not have to wait that l;ong for Oil Change & Car Wash. We Love Faulkner!!
Albert L.
LEVITTOWN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I’m upset. I brought my truck in for service because the running boards on my truck are peeling. It’s obvious it was peeling for awhile underneath but because I didn’t notice it before warranty ran out (missed it by 2 weeks) I am liable. Best deal I was offered was I pay 500 and change and Faulkner would pay 300. I don’t think this is fair.
Gary L.
PHILA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We are happy we were able to get you back on the road sooner than expected! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Great service and courteous staff. Staff explained to me my options and was out in no time.
Ingrid L.
PHILADELPHIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
I was taken for my appointment immediately and was given the advice that I needed by Connie. She as helpful and I was grateful that she wasn't pushy about anything.
Edith M.
BRISTOL
Business Response
Hi, we're happy you found Connie to be so supportive during your experience here at Faulkner Buick GMC Trevose. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My car was inspected and suggested repairs were made in a very timely fashion and I was updated by Dave on the progress of my service. As always a great experience. Keep up the great work.
Joel M.
PHILA
Business Response
We are pleased to hear Dave took great care of you! If you're ever in need of more help, please let us know!