1254 Reviews Found
Confirmed Service Customer
Front desk customer service was very nice, knowledgeable, and helpful. I also appreciate service on my vehicle being done correctly and timely. I appreciate that both customer service up front and service behind the scenes are efficient. An added bonus is the waiting area and dealership in general is clean. Hoping all of these things do not change.
Shannon R.
PHILADELPHIA
![2022 GMC Terrain 3GKALMEV7NL301659](https://inv.assets.ansira.net/evox/color_0640_032/50494/50494_cc0640_032_G1W.jpg)
Business Response
Shannon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2018 GMC Sierra 1500 1GTV2LEC0JZ338466](https://inv.assets.ansira.net/evox/color_0640_032/12349/12349_cc0640_032_9V5.jpg)
Business Response
Joseph, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
I'm still waiting for the part. Nothing fixed yet.
Trena D.
PHILA
![2016 GMC Terrain 2GKALMEK4G6320960](https://inv.assets.ansira.net/evox/color_0640_032/10636/10636_cc0640_032_G1E.jpg)
Business Response
Trena, we regret to hear that your recent experience was anything less than exceptional. Here at Faulkner Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager, Pat Duffy at 215-961-2295 or PDuffy@FaulknerBuickGMC.com to discuss ways we can better serve you in the future.
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![2021 GMC Acadia 1GKKNKLA4MZ115264](https://inv.assets.ansira.net/evox/color_0640_032/14613/14613_cc0640_032_G1W.jpg)
Business Response
Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Everything was amazing. From john to the management this was the smoothest any car shopping experience has been.
Ryan O.
BENSALEM
![2024 GMC Acadia 1GKENPKS2RJ179782](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Ryan, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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![2019 GMC Canyon 1GTG6DEN4K1330875](https://inv.assets.ansira.net/evox/color_0640_032/13002/13002_cc0640_032_9V5.jpg)
Business Response
Arthur, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
The service was very good I was disappointed however in the fact that when I was quoted I feel I should have been told plus labor and that I would not have been so surprised when I got the ending Bill
Marjorie A.
LEVITTOWN
![2015 GMC Terrain 2GKALREK1F6306641](https://inv.assets.ansira.net/evox/color_0640_032/9760/9760_cc0640_032_G1M.jpg)
Business Response
Marjorie, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295.
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![2023 Buick Encore GX KL4MMCSL2PB139134](https://inv.assets.ansira.net/evox/color_0640_032/52947/52947_cc0640_032_GAZ.jpg)
Business Response
Dino, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very well organized staff and customer service was great.
Kelvin R.
PHILADELPHIA
![2021 GMC Yukon 1GKS2BKD6MR365917](https://inv.assets.ansira.net/evox/color_0640_032/14603/14603_cc0640_032_G1W.jpg)
Business Response
Kelvin, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Guys are great they move you through quickly and inform you of what���s happening.
Alfred D.
HOLLAND
![2019 GMC Canyon 1GTG6CEN0K1344637](https://inv.assets.ansira.net/evox/color_0640_032/13002/13002_cc0640_032_9V5.jpg)
Business Response
Alfred, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Service was on 6/20 and not 7/17. I came in for an inspection and technician noticed rear shock was leaking . They didn���t have the part so it needed to be ordered. I was charged for the part but it���s been close to a month and iI have yet to hear a status update and it has not been installed
Kevin W.
FT WASHINGTON
![2018 GMC Acadia 1GKKNXLS9JZ207648](https://inv.assets.ansira.net/evox/color_0640_032/12378/12378_cc0640_032_G1E.jpg)
Business Response
Kevin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Service Customer
It was quick visit and excellent care and orice
Thomas K.
PHILADELPHIA
![2021 GMC Sierra 1500 1GTR9CEK8MZ318636](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thomas, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Always well taken care of at this dealership !
Manfred N.
PHILA
![2012 Chevrolet Traverse 1GNKRGED9CJ278744](https://inv.assets.ansira.net/evox/color_0640_032/7558/7558_cc0640_032_17U.jpg)
Business Response
Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I identified the problem to service advisor, he recorded and had technician troubleshoot the AC system. The problem was identified in a timely manner. A new AC Condenser was located in your parts inventory. I received a professional notification from Mr. John Weiser and gave my authorization to start work. All work was competed over and above expectation.
Andrew W.
BENSALEM
![2014 GMC Sierra 1500 3GTU2UEC5EG268485](https://inv.assets.ansira.net/evox/color_0640_032/8891/8891_cc0640_032_G56.jpg)
Business Response
We're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
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![2016 GMC Terrain 2GKFLUE34G6249936](https://inv.assets.ansira.net/evox/color_0640_032/10729/10729_cc0640_032_G1E.jpg)
Business Response
Kimm, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
You guys are awesome to work with guys gave me a loner car to use why I was waiting on the insurance company to respond I will be back to see you again everybody at the door was a very big help thank you
Richard V.
LEVITTOWN
![2015 Buick Encore KL4CJESB9FB051204](https://inv.assets.ansira.net/evox/color_0640_032/10041/10041_cc0640_032_GAN.jpg)
Business Response
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I had a very good experience at Faulkner Buick GMC - Trevose. The staff was friendly and helpful. Buying
Kara E.
PHILADELPHIA
![2024 Buick Envista KL47LAE28RB220360](https://inv.assets.ansira.net/evox/color_0640_032/53310/53310_cc0640_032_G98.jpg)
Business Response
Kara, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2023 GMC Sierra 1500 1GTRUCED7PZ149648](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
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Confirmed Service Customer
Dave Malenousky my service manager done everything perfectly got my problem found and had it corected right away ��������
George B.
BENSALEM
![2013 Buick LaCrosse 1G4GA5E32DF269143](https://inv.assets.ansira.net/evox/color_0640_032/8555/8555_cc0640_032_GAN.jpg)
Business Response
George, thank you so much for your positive comments about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Issue was not resolved. Vehicle was kept for the day. Rattling still continues in the front passenger side of the car over rough road
Jeffrey R.
Doyle stop
![2024 GMC Terrain 3GKALYEG5RL140646](https://inv.assets.ansira.net/evox/color_0640_032/53718/53718_cc0640_032_G1W.jpg)
Business Response
Jeffrey, we regret to hear that your experience with us was not a more positive one. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295