1638 Reviews Found
Business Response
Hi there, thanks for taking the time to leave us a great rating. We hope to see you again soon. Take care!
Was this review helpful?
Confirmed Service Customer
Service was better than expected, all employees were very help full.
Kenneth S.
YARDLEY
Business Response
We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to see you soon!
Was this review helpful?
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
I had taken my Terrain in for a routine oil change and I had asked Steve (Service Dept) to check a hose for the air conditioner because it was leaking in my car also asked him about my tire sensors. It was an evening appointment so I told him if they could not get to it I understand. About an hour and half later Steve called me told me my oil was changed and they were also able to fix my hose and they found a nail in my tire and plugged it for me. I was super excited they finished fairly quickly and were able to get my request done. Steve was very polite and I felt like he went above and beyond to make sure I had my request done and explained everything that was done. Thank you!
Joseph M.
PHILADELPHIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
This is our third Faulkner Gmc lease in a row. We plan on coming back. Connie was friendly, and worked with us to get a price we all could live with.
Lianne K.
PHILA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Was this review helpful?
Confirmed Sales Customer
IT WAS THE EASIEST CAR BUYING EXPERIANCE WE HAD. TOM MORRIS WAS GREAT ALONG WITH COLBY. THANKS AGAIN
Timothy T.
CROYDON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! Glad we could assist you so well. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
James Schernecke is a true asset to your team. He is courteous, professional, trustworthy and well versed. I am so grateful for his help and kindness at Faulkner this week
Rachael S.
NEWTOWN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
It was fast and the shuttle was very helpful as well
Michael S.
TREVOSE
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Could not b more pleased. Took care of the problem. Thats wy I buy GMC from Faulkner GMC. Keep up the good work.
John W.
HUNTINGDON VY
Business Response
Nothing makes us happier than hearing positive feedback from our satisfied customers! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hello, we're glad to hear you received great service from our team! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC Trevose
Was this review helpful?
Confirmed Service Customer
Great Service as always - overall the best service department out there.
Brian N.
TREVOSE
Business Response
Hi there, thank you so much for your positive comments about our service department! We sincerely value your business and look forward to your next service visit. Take care!
Was this review helpful?
Business Response
It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Was this review helpful?
Business Response
Hello, thanks for taking the time to leave us a great rating and let us know how we're doing! We sincerely value your business and look forward to your next visit! Take care!
Was this review helpful?
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Sales Customer
Brian Angelozzi, my salesman is a genuine person who I feel really looked out for me while I was shopping for a truck and during the process when I actually bought the truck. I really appreciate everything he did for me and everyone that helped in the process. I really had an overall great experience at the dealership.
Mark J.
PLYMOUTH MTNG
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
they fit me in on aan emergency appointment and corrected the problem. My only misgiving is concerning the bumper to bumper warranty on the car. It seemst that I HAD A BLERMISH ON the leather OF THE DRIVER SEAT since I bought the car and informed the dealer at 1,000 miles and at 5,000 miles and recently at 10,000 miles, i WAS UNDER THE IMPRESSION THAT THIS WAS A A DEFECT FOR LEATHER SEATS AND AT THIS VISIT THE DEALER SAID GM DOES NOT COVER THIS ITEM IT IS A WEAR ITEM. on the first visit they stated it would be corrected It might only need to be dyed or replace a small piece of leather on the side of the driver seat where no one sits .. I am not a complainer and have not complained about touch up on he door that was noticed when I PURCHASED THE CAR BEING i will just put a strip on it but I FEEL THAT A BUMPER TO BUMPLER WARRANT DUE TO A DEFCECT IN THE LEATHER IMMEDIATLEY AFTER PURCHASE SHOULD BE CORRECTED. i am a realtor and build new homes and recently honored a 2 year paint claim on a new home to keep the customer satisfied and my reputation as a fair and honorable builder/realtor
Jules M.
HUNTINGDON VY
Business Response
Hello, thank you for providing us feedback on your recent service visit. If you would like to discuss any concerns in further detail, please reach out to our service department at your earliest convenience and we will do our best to assist you. Take care!
Was this review helpful?
Business Response
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.