1153 Reviews Found
Confirmed Service Customer
I came in without an appointment because one of my tires seemed to have a slow leak. Despite being very busy, the Service department graciously and kindly fit me in. The wait was not too long. I am grateful for their kind, quick, and professional service!
Felicia G.
TREVOSE
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great service. We���re able to diagnose the problem quickly. Courteous and prompt service.
Dennis T.
LANGHORNE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Salesman was very helpful and reviewed all features and options with us.
Amanda J.
PHILADELPHIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
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Confirmed Sales Customer
Starting with the salesman thru the manager and finance people amazing experience. Everyone here did an awesome job.
Scott S.
PHILADELPHIA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
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Confirmed Service Customer
You���re at best average and not above the crowd. Straight up the service department could have made every effort to convince me that the price point and actual hours of labor on my vehicle matched. I saw the surveillance video of the bay process and it���s time did not match the labor rate per hour! I���m blowing the whistle with this footage after I get a few more customers on board! I���ve got an inside track and you should be concerned!
Richard S.
FEASTERVILLE TREVOSE
Business Response
Repair shops don't decide the labor times, we use third party labor guides that are published annually. If a job takes longer we do not charge more, and our work is guaranteed. I'm not sure what surveillance video you are speaking of, but we do not have cameras installed in our service bays. I would ask that you refrain from videoing our employees without their knowledge. I'm not sure if it's illegal, but it is definitely immoral. Feel free to call me at your convenience. Pat Duffy General Manager 215-961-2295
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Confirmed Service Customer
Everything was great except that when we checked in, the Service Rep asked if we would like a complimentary car wash and of course we said, Yes!! When the car was done and we went out to drive away we noticed that all the dirt and dust we came in with was still there...hmmmmm!!
Lori M.
YARDLEY
Business Response
Sorry for the oversight. Feel free to stop back in at your convenience and we'll get it washed right away. Thanks for letting us know, Pat Duffy General Manager 215-961-2295
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
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Confirmed Service Customer
The only dealership I���d go to nice employees
Francis C.
LEVITTOWN
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!
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Business Response
Hi, thank you so much for your feedback! We hope you have a great day!
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Confirmed Sales Customer
The guys at the dealership especially Brian and Chuck were phenomenal! They made my experience a memorable one to say the least! Any questions I had they answered very thoroughly and took their time to explain everything. Me and my family couldn���t be more excited and happy with our new Acadia! I would 100% recommended Chuck to anyone I know as he is the best of the best!
Charles S.
SEWELL
Business Response
Hi, congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
We had an excellent experience. Everyone was courteous and professional. Outstanding service!
Joseph M.
NORTH WALES
Business Response
Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
they are always professional and do a great job on my car and they have a shuttle to take me home and pick me up
Sherry H.
BENSALEM
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone was very helpful and pleasant.
Melissa R.
WILLOW GROVE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
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Confirmed Service Customer
Charlie Mullen has always gone above and beyond with our needs. He is an exceptional employee and person. Faulkner should be proud to have him on their team all these years. He has always treated us professionally and like family. That is why we have bought all our vehicles through him. Thanks Charlie Mullen and Faulkner GMC! THE Kirschenmanns
Andrea K.
WILLOW GROVE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the Charlie here at Faulkner Buick GMC! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Faulkner Buick GMC!
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Business Response
Hi there, I would like to get some more details about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Service Customer
Service department was very helpful and courteous.
Steven B.
LEVITTOWN
Business Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!