1483 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi, we really appreciate your positive review!
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Business Response
Hello, we're glad to hear that you always have a positive experience with us. We sincerely value your business and look forward to your next visit! Take care!
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Confirmed Service Customer
Brought my car in for maintenance and it was fast and efficient. Always come Saturday mornings and they get me in and out every time.
Janeen G.
PHILA
Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit. Until the next time we meet, take care!
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Confirmed Service Customer
I guess the work was done correctly. Was supposed to get a call when the part came in and never received a call, only received a call when the work was done. I also had a work flashlight taken from my vehicle. Maybe the technical thought it was his/hers?
Christopher S.
BENSALEM
Business Response
Hello, we regret to hear that you had this negative service experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you are willing, please contact us and we will do our best to resolve this situation. We hope to hear from you soon. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Service Customer
Appointment was easy, service adviser was really good.
Patrick O.
PHILA
Business Response
Hi, we are happy we could provide you with a positive service experience. Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!
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Confirmed Service Customer
Everyone was very nice and the waiting area was very comfortable
Raymond E.
SOUTHAMPTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We hope to be of service to you again in the future!
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Confirmed Service Customer
I truly love this dealership. The staff is always kind and welcoming.
Ashley M.
PHILA
Business Response
Hi, we are so pleased you enjoyed your visit to Faulkner Buick GMC Trevose! We sincerely thank you for the positive feedback, and look forward to seeing you again soon. Take care!
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Confirmed Service Customer
Dave the service team member I deal with is great!
Beth M.
HATBORO
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Dave. We hope to be of service to you again in the future. Have a good day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was told my vehicle was showing trouble codes P0440 and P0300 for a blocked catalytic converter causing a misfire , which I spent $1289.89 on 10/16 to have repaired and I was under the assumption that the misfire would be resolved , the following morning on 10/17 less than 24 hrs later my check engine light came back on with a trouble code P013B for an oxygen since for which I paid $177.72, the dealer then told me the P0300 trouble code for the misfire was never resolved and I would have to pay $189.95 for spark plugs to be replaced. I feel like I was given a false pretense.
Herbert C.
PHILADELPHIA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Thank you for choosing Faulkner Buick GMC Trevose as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It took a long time but we got the deal we were looking for.
Richard R.
BENSALEM
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Super helpful staff. The first time my needed an oil change and everyone was kind and it was quick. And painless.
Corey P.
NEWTOWN
Business Response
Hello, thank you for taking the time to provide us with your feedback. We're happy to hear you were satisfied with your oil change. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Took truck in for recall, was done while I waited, Faulkner is a pleasure to work with.
Walter G.
CHURCHVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC Trevose and we hope to see you again soon!
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Confirmed Service Customer
Had my vehicle in and out in no time and took care of all issues.
Jeremy B.
OAKFORD
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Lisa was extremely helpful! Her understanding of my needs, her knowledge and enthusiasm to help me went above and beyond my expectations and that is why I came to your dealership. You're very lucky to have her!
John M.
PHILADELPHIA
Business Response
Lisa works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Faulkner Buick GMC Trevose and we hope to see you again.