1200 Reviews Found
Confirmed Service Customer
At this time of service no problem at all thank you
Kevin N.
PHILADELPHIA
Business Response
Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review, and hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
The experience was okay I think sometimes it takes a little longer than it should to get your vehicle serviced while you wait but that could depend on how many men are working and how many vehicles there Servicing
Thomas M.
PHILADELPHIA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
Was this review helpful?
Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at your earliest convenience. We hope to hear from you soon. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
Was this review helpful?
Confirmed Sales Customer
Our salemans Chuck Mullen was great, easy to work with, got me a truck that I wanted, would definety recommend him and Faulkner GMC to everyone.
David C.
LEVITTOWN
Business Response
Hello, we are glad to hear Chuck took such great care of you during your buying experience. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new truck!
Was this review helpful?
Confirmed Service Customer
Every time I make an appointment to the time I exit, the service is impeccable! Employees are very nice and professional along with the service always being done correctly. Recommend purchasing your new vehicle from here. You will not be disappointed.
John M.
PHILADELPHIA
Business Response
We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!
Was this review helpful?
Confirmed Service Customer
A customer is treated with understanding and respect as soon as the customer calls the dealership. Service at Faulkner Buick-GMC is outstanding in every respect.
Joseph G.
PHILA
Business Response
Our staff is dedicated to delivering outstanding service to all of our guests so we are glad to hear we took such great care of you. Please feel free to reach out to us if you ever need anything else. Take care!
Was this review helpful?
Confirmed Service Customer
Everything asked for was done. Could not have been treated nicer.
Mark S.
LANGHORNE
Business Response
We're so glad to hear that you had a five star service experience with us. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!
Was this review helpful?
Business Response
Hello, we really appreciate your positive feedback! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!
Was this review helpful?
Confirmed Service Customer
It was okay... I paid too much for just an oil change and bulb replacement for my signal. The customer service was okay but not too welcoming. I could not locate my vehicle after, I paid; they normally have it out front. I had to wait for my car to be washed when I came to pick it up, which was a rush job; it is normally washed after service.
Sascha R.
FSTRVL TRVOSE
Business Response
Hello, we are disappointed to hear that your service experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to Pat Duffy, General Manager, at PDuffy@FaulknerBuickGMC.com or 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Business Response
Hi there, thank you for taking the time to leave a review for us at Faulkner Buick GMC. We're happy we could meet your expectations! Safe travels!
Was this review helpful?
Confirmed Service Customer
I had to take my 2017 Buick Lacrosse for repair. The window washer pump was not working. I deal with repair/ writer James, who had to order a new pump and stated that he would call me when it comes in. James did call me in two days as he said he would and repaired my vehicle. Great service
Louis K.
PHILA
Business Response
We're happy to hear that you had a great service experience with James. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Was this review helpful?
Business Response
Hello, we are glad we could help! Thank you so much for the great review!
Was this review helpful?
Confirmed Service Customer
Very pleasant experience, Steve Fisher was very helpful and made sure everything was okay when I finished.
Jack H.
PHILADELPHIA
Business Response
We set high expectations for ourselves so it's gratifying to hear you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
Was this review helpful?
Business Response
Hello, thank you for the review and high star rating! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
Was this review helpful?
Business Response
Hi, we are so happy to read such a great review about Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Everyone was so professional and nice. I could not be happier with my experience
Joanne S.
HUNTINGDON VY
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
I had a pretty good experience during my visit at the dealership. Everyone was professional and courteous. I was most impressed with the acknowledgement of other maintenance needed but no pressure to get these things fixed there and then. The repairs were done in a timely fashion and the car wash was a nice touch.
Wayne P.
PHILADELPHIA
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!