Our Reviews
Mitchell B|2023 Buick Envision
Confirmed Service Customer
3/19/2026
I brought in my BUICK ENVISION-SUV for the annual PA-STATE inspection, and I wanted an oil change. Very cordially – as usual – they took all my information and invited me to go get a cup of coffee and sit and wait or sign up to be driven home to my house by one of their employees. I got my cup of coffee and then I signed up and pretty soon my name was called and I was on my way home After being home for a while – I received a call that my car was indeed done with the inspection and oil change and they washed my car for me and they were sending a driver to come and get me to take me back to the FAULKNER’s Buick dealership! Another great job for me – as usual!!
3/24/2026
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Raymond R|2025 Buick Enclave
Confirmed Sales Customer
7/23/2025
Rick is a credit to Faulkner and to the auto industry. Professional, polite, extremely knowledgeable, and focused begin to describe Rick and his team.
RICK GRISSINGER
7/24/2025
Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Denise T|2021 Buick Encore GX
Confirmed Service Customer
7/23/2025
I made an appointment to wait for my car to be inspected. When I got there I had to wait for about 8 minutes for someone at the desk to even look up. Finally Dave told me I was scheduled to leave my car there. I told him I scheduled an appointment to wait. Back and forth, 5 more minutes, and then he said that I could wait. Then Dave told me about the survey and wanted me to say I was completely satisfied with my experience. Huh? It already wasn't looking good! Dave seemed to be more concerned about my response to a survey than how he was treating me! Then he handed me a tablet to sign something that was zoomed in and I couldn't even tell what it was. I tried to shrink the page, but couldn't. Then I told him I couldn't see it and he told me that I just had to sign so they could do the inspection. I told him I was taught never to sign something that I didn't read. He shrunk the page, but had an attitude about me wanting to see what I was signing. I have been a customer of Faulkner Trevose since 2006. I have never been treated so poorly there. This place has really gone downhill!
7/28/2025
Denise, we are disappointed to learn of your experience here at Faulkner Buick GMC, but we will take this opportunity to improve. Thanks for bringing this matter to our attention. We want more details about this; please reach out to us as soon as possible. Pat Duffy, General Manager, PDuffy@FaulknerBuickGMC.com, 215-961-2295.
PHILADELPHIA, PA
Judy M|2023 Buick Encore GX
Confirmed Service Customer
7/24/2025
I recently purchased a Buick Encore from Buick O'Neil in Warminster. My car started overheating and O'Neill told me to have it towed right away and not to drive it. Unfortunately I did not know O'Neill was not a certified Buick Service Station. So it was brought to you guys. Let me first start out by saying that John Weiser called me the next morning to find out why my car was there and I explained everything. He told me the part was on back order, coolant pump, and then he would stay in touch with me as soon as it came in and I came up and got a loaner car. John called me all the time gave me updates on a regular basis. A few days later he said the part was in my car was done and I could come and get it. In the meantime O'Neal never called me not once. John was phenomenal! With that kind of customer service I'd rather stick with you guys and drive the distance rather than deal with my dealer which is only 10 minutes from my house. I will absolutely highly recommend your service station to anyone
7/25/2025
Judy, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
GLENSIDE, PA
Ashley V|2018 GMC Yukon
Confirmed Service Customer
7/25/2025
Good ser
7/25/2025
Ashley, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Matt D|2022 GMC Yukon
Confirmed Service Customer
7/28/2025
Everything was fine as far as the service goes. However, when I was checking in I mentioned that I’m thinking about trading in my vehicle and I’m curious what my trade in value would be. The service tech brought me a paper with the trade in value but I was expecting someone from the sales team to talk to me while I was waiting for my vehicle but they never did.
7/29/2025
Matt, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Mark L|2014 GMC Acadia
Confirmed Service Customer
7/30/2025
I was in and out in a few hours after a courtesy ride home.
7/31/2025
Mark, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Madeline C|2026 Buick Encore GX
Confirmed Sales Customer
7/28/2025
Everyone was very informative, very attentive and very nice especially Meg!!!! she is a BEAST!!!!
MARGARET VEARLING
7/29/2025
Madeline, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Richard G|2021 Buick Encore GX
Confirmed Service Customer
7/28/2025
Great
7/29/2025
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Jacqueline P|2019 Buick Encore
Confirmed Service Customer
7/28/2025
They did an excellent job serving my vehicle
7/29/2025
Jacqueline, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Phyllis N|2023 Buick Encore GX
Confirmed Service Customer
7/28/2025
great the customer service is so polite and quick n helpul
7/29/2025
Phyllis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Joseph S|2023 GMC Terrain
Confirmed Service Customer
7/28/2025
The. Service was done satisfactorily and in a timely matter.
7/5/2025
Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Cynthia C|2021 Buick Encore GX
Confirmed Service Customer
7/28/2025
Everyone is always kind, always professional and always respectful
7/30/2025
Cynthia, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
PHILADELPHIA, PA
Jacquelyn H|2017 Buick Envision
Confirmed Service Customer
8/4/2025
Friendly, let's you know what is going on, explains clearly and estimates the cost
8/5/2025
Jacquelyn, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Yardley, PA
Christopher L|2026 GMC Terrain
Confirmed Sales Customer
8/4/2025
Anthony, my salesperson was nothing short of exceptional, he was very interactive and communicated extremely well.
ANTHONY MANIGRASSI
8/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PHILADELPHIA, PA
Alfred M|2024 GMC Acadia
Confirmed Service Customer
8/1/2025
The service was great and performed in a timely manner
8/4/2025
Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
BRISTOL, PA
John S|2023 Buick Enclave
Confirmed Service Customer
8/1/2025
Dave was very helpful and friendly. I'm very satisfied!
8/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
YARDLEY, PA
Howard K|2025 Buick Envision
Confirmed Sales Customer
8/1/2025
Ricky was great
RICK GRISSINGER
8/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PERKASIE, PA
Linda F|2024 Buick Envision
Confirmed Service Customer
8/1/2025
First service on my new vehicle went very well. Was able to get the oil changed, tires rotated and a multi point vehicle inspection. Dropped off the vehicle just before lunch and it was quickly turned around for pick up.
8/4/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
HOLLAND, PA
Kelly E|2017 GMC Acadia Limited
Confirmed Service Customer
8/4/2025
Always a great experience
8/6/2025
Kelly, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
MORRISVILLE, PA
Erica A|2026 GMC Terrain
Confirmed Service Customer
8/4/2025
My appointment was scheduled for 8 AM on a Saturday. I arrived at 8:06 AM and left the dealership by 8:51 AM, including a courtesy car wash. They were exceptionally attentive to the fact that I had recently had my windows tinted and that they couldn’t be opened for five days. I appreciated their prompt listening and efficient, quick work, especially considering it was a Saturday morning. I’ve come here not only to purchase my vehicle a month ago but also for any questions or concerns I’ve had, especially regarding my salesman, Anthony. Anthony has been nothing short of amazing, addressing any questions or concerns I’ve had and scheduling appointments for me.
8/6/2025
Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
HATBORO, PA
Lee W|2025 GMC Acadia
Confirmed Sales Customer
7/31/2025
⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with Meg! From start to finish, she was friendly, knowledgeable, and truly had my best interests in mind. She made the entire car-buying process smooth, stress-free, and even enjoyable. Meg was never pushy and took the time to answer all of my questions, making sure I felt confident every step of the way. I couldn’t be happier with my new vehicle and the exceptional service she provided. If you’re looking for someone who genuinely cares and goes above and beyond, ask for Meg—you won’t regret it!
MARGARET VEARLING
8/3/2025
Lee, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
FEASTERVILLE, PA
Timothy L|2017 GMC Acadia
Confirmed Service Customer
7/31/2025
Communication was great. Everyone is polite. Service was efficient.
8/3/2025
Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
John W|2020 GMC 1500 Sierra
Confirmed Service Customer
8/1/2025
thorough inspection
8/4/2025
John, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
LEVITTOWN, PA
Gary T|2018 Buick Encore
Confirmed Service Customer
8/1/2025
Friendly, quick and doing great quality work
8/4/2025
Gary, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FSTRVL TRVOSE, PA
Elmer R|2009 GMC Yukon XL
Confirmed Service Customer
8/1/2025
love the experience john was a big help with assisting me in my purchase he went above and beyond to help me find what i wanted!
8/4/2025
Elmer, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Eric H|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
They fixed the problem promptly
8/4/2025
Eric, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
William R|2022 Buick Encore GX
Confirmed Service Customer
8/2/2025
NICE PLACE PEOPLE ARE FRIENDLY AND COURTIOUS. ALSO CLEAN
8/4/2025
William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Maria V|2024 Buick Encore GX
Confirmed Service Customer
7/28/2025
Highly satisfied customer
7/29/2025
Maria, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Khaliyah B|2025 Buick Envista
Confirmed Sales Customer
7/28/2025
My sales representative Anthony was AMAZING! He made my buying process fairly quick and easy. He was very professional and patient with me during the process. He showed great hospitality and kindness. He was a pleasure to work with and I highly recommend him as a sales representative and the GMC Buick dealership! Thank you Anthony! I appreciate all of your help and great customer service you provided me!
ANTHONY MANIGRASSI
7/29/2025
Thanks for your praise and kind comments about our team. We hope to see you soon!
CHALFONT, PA
John N|2010 Buick LACROSSE
Confirmed Service Customer
7/28/2025
I can always expect to receive great service.
7/30/2025
John, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We hope to see you soon!
PHILADELPHIA, PA
Joseph D|2018 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
great service.
8/3/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Ronald F|2022 Buick Envision
Confirmed Service Customer
7/31/2025
Followed through on all questions and requests.
8/3/2025
Ronald, thank you so much for the positive review! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Scott O|2022 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
Only complaint is you had my truck from Friday until Monday and a loaner vehicle was not offered. I have this in my warranty.
8/3/2025
Scott, your satisfaction is our top priority. We look forward to your next visit! Take care!
PHILADELPHIA, PA
David E|2023 GMC Yukon
Confirmed Service Customer
8/4/2025
I cannot be happier with Faulkner GMC! From the very first time my wife and I walked in, we were made to feel as though we'd been multi-decade customers. And every service visit has been problem free. I cannot say enough good things about the entire staff; from sales, to service, to even the drivers!
8/5/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Albert M|2025 GMC Canyon
Confirmed Sales Customer
8/4/2025
Great help and full of good advice.Thank you so much
KHRYSTYNA YAREMCHUK
8/5/2025
Albert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
John M|2022 Buick Envision
Confirmed Service Customer
8/4/2025
It took about over an hour to complete. Don’t know why GM got rid of Mr. Goodwrench quick lube
8/5/2025
Taylor, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Kathleen P|2021 GMC Terrain
Confirmed Service Customer
7/30/2025
The staff are courteous, professional and efficient.
8/1/2025
Kathleen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRISTOL, PA
George N|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
I have been dealing with Faulkner for over 20 years. Also my children and grandchildren have my sales person. Rick was excellent. He explained everything and made everything very easy.
RICK GRISSINGER
8/5/2025
George, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!
RIO GRANDE, NJ
Sabrina H|2024 GMC Acadia
Confirmed Service Customer
8/5/2025
Had a good experience
8/6/2025
Sabrina, thank you so much for your positive comments about Faulkner Buick GMC! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Christopher S|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/9/2025
Good
JHAN AVENDANO
8/11/2025
Christopher, your satisfaction is our top priority. We hope to see you soon!
CHALFONT, PA
Madeline N|2024 GMC Terrain
Confirmed Service Customer
8/9/2025
Very pleased wait
8/11/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Joseph K|2016 Buick Encore
Confirmed Service Customer
8/9/2025
Excellent service at a fair price with excellent customer service and skilled mechanics.
8/12/2025
Joseph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Michael A|2022 GMC 1500 Sierra
Confirmed Service Customer
8/9/2025
Service is good
8/12/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
UPPER HOLLAND, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
8/10/2025
fast friendly,they even washed my car.
8/12/2025
Frederick, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PENNDEL, PA
David S|2016 GMC Terrain
Confirmed Service Customer
8/9/2025
The job of replacing the moldy carpets has not been completed yet for GM has not sent the carpeting to Faulkner as ordered.
8/11/2025
David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Richard G|2023 GMC Acadia
Confirmed Service Customer
8/11/2025
Everything was good
8/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
John K|2007 GMC Sierra
Confirmed Service Customer
8/11/2025
Great job, friendly staff , and happy customer ! Not much else needs to be said !
8/13/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Jaclyn N|2024 GMC Acadia
Confirmed Service Customer
8/11/2025
I made an appointment for an oil change, was out in the schedule very quickly. I didn’t realize till I was dropping my vehicle that it was due for inspection as well. EXTREMELY HELPFUL AND FRIENDLY, Took care of everything I needed and I was in and out.
8/13/2025
Jaclyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRLESS HILLS, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
8/12/2025
I dropped my vehicle in for an oil & filter change. I was kept updated & provided with some recommendations on future services.
8/14/2025
Patrick, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WARMINSTER, PA
Eryn S|2026 Buick Enclave
Confirmed Sales Customer
8/12/2025
I had best-in-class treatment from the entire team! They walked me through every step necessary for renewing my lease and getting me into the right car for my family.
RICK GRISSINGER
8/14/2025
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Alexis B|2025 Buick Envista
Confirmed Service Customer
8/13/2025
It was a great experience, great customer service.
8/16/2025
Alexis, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Atillah B|2020 Buick Envision
Confirmed Service Customer
8/13/2025
Making the appointment online was fast and convenient. The check in process was seamless. The customer service representative that checked me in provided all the information I needed as well as estimated timeline. The courtesy shuttle provided was right on time. I received timely communication regarding the status of my vehicle. I have great experiences everytime I visit this facility.
8/16/2025
Atillah, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Daniel P|2021 GMC Terrain
Confirmed Service Customer
8/10/2025
Less than an hour waiting for service. Quick and easy service.
8/12/2025
Daniel, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael B|2022 GMC Terrain
Confirmed Service Customer
8/10/2025
Serviced in a timely manner. Staff was knowledgeable and polite..
8/12/2025
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEVITTOWN, PA
Colleen T|2015 GMC Terrain
Confirmed Service Customer
8/10/2025
It was a great experience. Car was diagnosed and fixed on time. However when I was told on the phone the estimate, it was different when I went to pick up the car. I didn’t deal directly with my advisor, it was someone else that called, and I could tell they weren’t as seasoned as the veterans.
8/12/2025
Colleen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Shelene S|2016 Buick Enclave
Confirmed Service Customer
8/14/2025
👍🏻
8/16/2025
Shelene, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Adrienne D|2026 Buick Encore GX
Confirmed Sales Customer
8/14/2025
Gene provided outstanding customer service. I'd told him the day before my test drive 🚗 that I was interested in buying a red small suv with a spare tire. He had 2 ready for me to test drive the next day.
GENE FATULA
8/16/2025
Adrienne, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Needed my new truck inspected. Quick, professional, and courteous as always.
8/17/2025
Sean, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bensalem, PA
Joyce J|2026 Buick Encore GX
Confirmed Service Customer
8/15/2025
Ordered a roof rack thru Buick app. Bought the car and was told ok yes a roof rack can be put on. Made appt and was told right then Sorry we can’t put a Buick roof tech on the car now. Sorry Refund given. Sorry the pieces are mixed up at the app and service level…. Was not happy I need a roof rack
8/20/2025
Joyce, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FSTRVL TRVOSE, PA
Jose M|2026 Buick Encore GX
Confirmed Sales Customer
8/4/2025
We had a wonderful time purchasing the 2026 Encore GX. Michael Durie is a fantastic salesman. He was nice, patient, knowledgeable, and helpful. Thanks Mike. The overall transaction was smooth. Although we have dealerships in our area, we’re glad we drove 1.25 hours to Faulkner.
MICHAEL DURIE
8/5/2025
Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
READING, PA
Samuel M|2025 Buick Encore GX
Confirmed Service Customer
8/4/2025
Clean facilities, friendly staff worked done fast pleasant experience
8/5/2025
Samuel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Vincent C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Meg and staff were phenomenal! Meg went above and beyond to help me find the right truck at the right price! The entire experience was stress free and excellent! The general manager and finance department were extremely professional and provided top-notch customer service! Look no further! I Highly recommend Faulkner GMC.
MARGARET VEARLING
8/14/2025
Vincent, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
SOUTHAMPTON, PA
Kyle W|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
I worked with Gene to set up my lease with Buick. The experience was amazing all around. He was very friendly and accommodating and timely in understanding what I wanted and promptly setting up time to see the car and move forward with the lease process. Minor feedback is that I communicated my interest in changing the mileage on the lease during the test drive and that wasn’t communicated to the finance people - had i not said anything, i would have had a 12k a year limit instead of 15k. Not a big deal but something minor to be mindful of moving forward. Lastly, Scott was the finance guy that I dealt with - BY FAR, the best finance experience I’ve ever had at a dealership. Laid out my options very cleanly and clearly. Everything was transparent as to what I was paying for and I didn’t feel like I was being taken advantage of.
GENE FATULA
8/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
ABINGTON, PA
Eric C|2022 Buick Envision
Confirmed Service Customer
8/15/2025
Great
8/17/2025
Eric, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Dale L|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/18/2025
Smooth the entire process
RICK GRISSINGER
8/19/2025
Dale, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Edna B|2025 Buick Encore GX
Confirmed Service Customer
8/5/2025
Very polite
8/6/2025
Edna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FEASTERVILLE TREVOSE, PA
Michael D|2025 Buick Envista
Confirmed Service Customer
8/5/2025
great job on my car and very fast
8/6/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYERSFORD, PA
Stephen R|2023 GMC Acadia
Confirmed Service Customer
8/5/2025
Very pleased with my first experience at this dealership. Clean environment, courteous staff and good working process. I was kept up to date on the progress of my repairs and additional maintenance was recommended. There was no pressure to do the recommended maintenance. I would recommend this dealership to others and intend to use them in the future.
8/6/2025
Stephen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
FEASTERVILLE, PA
Maria C|2025 Buick Enclave
Confirmed Service Customer
8/7/2025
So far, I am not pleased with the service. But I will wait until my car gets done and then I’ll revisit this site.
8/12/2025
Maria, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to make this up to you. Please contact our manager at 215-961-2295 so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Nathan D|2018 Chevrolet Suburban
Confirmed Service Customer
8/7/2025
The waiting time was way too long.
8/12/2025
Nathan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TRENTON, NJ
Elizabeth P|2023 Buick Encore GX
Confirmed Service Customer
8/20/2025
took care of me right away and did what i had expected.
8/21/2025
Elizabeth, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
David K|2026 Buick Encore GX
Confirmed Sales Customer
8/20/2025
I returned my leased GMC Terrain for a Buick Encore GX and gave up; size & room, leather interior, Dolby Sound System, pop up dash speed information, remote rear hatch, red/amber indicator on door lock switch, and low fuel voice reminder. All this for a $10 more car payment. I did test drive this car, but in my excitement of getting a new Buick I guess I overlooked all of the above. Now I miss the Terrain and all the things (including a spare tire) the Encore doesn’t have
CHUCK MULLEN
8/25/2025
David, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
BRISTOL, PA
Albert S|2016 Chevrolet Corvette
Confirmed Service Customer
8/11/2025
Great Dealership
8/13/2025
Albert, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
William S|2024 GMC Terrain
Confirmed Service Customer
8/11/2025
Didn’t have a long wait time for my service
8/10/2025
William, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Edward D|2025 GMC Sierra 1500
Confirmed Service Customer
8/13/2025
The team were very nice but the process over an hour and a half for an oil change was alittle too long.
8/19/2025
Edward, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Arthur R|2018 Buick Enclave
Confirmed Service Customer
8/14/2025
Easy scheduling, good service
8/16/2025
Arthur, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
NEWTOWN, PA
Maurice H|2024 Buick Envision
Confirmed Service Customer
8/16/2025
Wore I’ve ever had a a dealership
8/22/2025
Maurice, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Joseph F|2024 GMC Terrain
Confirmed Service Customer
8/16/2025
Great customer service
8/18/2025
Joseph, we are very happy to have provided you with such a positive experience! We hope to see you soon!
NEWTOWN, PA
Albert M|2021 GMC Acadia
Confirmed Service Customer
8/19/2025
Great customer service
8/20/2025
Albert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Charles R|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
I was treated promptly and with respect, all of my questions and concerns were handled immediately.
8/22/2025
Charles, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Reginald T|2025 GMC Acadia
Confirmed Sales Customer
8/14/2025
N/A
JHAN AVENDANO
8/17/2025
Reginald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Stephanie S|2024 GMC Terrain
Confirmed Service Customer
8/16/2025
Everyone there if friendly and my car was done in a timely manner
8/18/2025
Stephanie, thank you so much for your positive comments about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Deborah F|2025 GMC Sierra 1500
Confirmed Service Customer
8/16/2025
A+
8/18/2025
Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OAKFORD, PA
Carol D|2022 Buick Encore GX
Confirmed Service Customer
8/17/2025
Dave is wonderful ! Actually they all are very nice !
8/18/2025
Carol, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Loretta L|2021 Buick Encore GX
Confirmed Service Customer
8/17/2025
The service was completed the same day and everyone there was very courteous and professional.
8/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Lloyd K|2025 Buick Encore GX
Confirmed Service Customer
8/17/2025
The servicing was completed in a timely manner. The only thing I object to is that it’s difficult to leave the property by making a left turn when it’s very hard to see cars coming on the right. Some kind of a traffic light coming out of the parking lot would definitely enhance the experience.
8/18/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
AMBLER, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
8/21/2025
Quite uneventful. Very thankful for that
8/22/2025
Carol, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRLESS HLS, PA
Martin R|2017 Buick LaCrosse
Confirmed Service Customer
8/21/2025
I was able to get an appointment relevently quickly and my problem was diagnosed. Had to wait for the parts to come in. My only issue was that I couldn’t pick up my car Monday and bring it back Wednesday unless I prepaid for the parts so I was out of my vehicle for 2 days
8/22/2025
Martin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Debra P|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
I always receive excellent service from Faulkner Buick.
8/4/2025
Debra, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
David M|2019 Buick Encore
Confirmed Service Customer
8/18/2025
Finished at a timely pace and the staff was very nice
8/19/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
LEVITTOWN, PA
George L|2024 GMC Acadia
Confirmed Service Customer
8/22/2025
A very seamless experience
8/24/2025
George, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OAKFORD, PA
Joseph G|2023 GMC Acadia
Confirmed Service Customer
8/22/2025
Always a pleasure. Dave is an excellent service advisor. My vehicle is always done when promised and fixed right.
8/24/2025
Joseph, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHAMPTON, PA
Jay G|2025 GMC Terrain
Confirmed Service Customer
8/24/2025
I was there to get couple of kinks out of the locks nd the radio. My car hasn’t been fixed and it’s a week later. I’ve been driving in silence for a week
8/29/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one.
PHILADELPHIA, PA
Donna D|2020 GMC Acadia
Confirmed Service Customer
8/24/2025
I had an appointment time of 7:30am not knowing you don’t open until 8am which is a half hour wasted. Did not get out until 9:15am. I just came in for an oil change, tire rotation and complimentary car wash. Why did I sit for 1 hour 45mins just for that. Absolutely ridiculous
8/29/2025
Donna, we regret to hear that your experience with us was not as positive as we had hoped. We want the opportunity to turn your experience around. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one.
SOUTHAMPTON, PA
Edward R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/24/2025
Everyone was very friendly and helpful. Our salesperson was Anthony and he handled everything quickly and efficiently. Anthony made me feel appreciated and is an asset to your dealership.
ANTHONY MANIGRASSI
8/25/2025
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VALLEY, PA
Kenneth W|2024 Buick Encore GX
Confirmed Service Customer
8/15/2025
Prompt, courteous service.
8/17/2025
Kenneth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Joseph P|2020 Buick Enclave
Confirmed Service Customer
8/15/2025
My wife dropped her vehicle off for an oil change, had a 1 pm appointment, 4 hours later it was done. 4 hours for a oil change??? Way too long.
8/17/2025
Joseph, thank you for leaving feedback. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 so we may identify ways to improve your experience.
BENSALEM, PA
Angela P|2011 Buick Regal
Confirmed Service Customer
8/21/2025
Over 40 yrs with Faulkner. Customer Service is the reason.
8/22/2025
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Dennis D|2016 GMC Yukon
Confirmed Service Customer
8/21/2025
The service was quick, professional, and the staff made everything easy. They even checked over my car and gave me helpful updates without pushing extra services. Highly recommend!
8/22/2025
Dennis, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
SOUTHAMPTON, PA
Alexander C|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
The people we worked with were excellent. Very knowledgeable and extremely helpful. They were absolutely fair with their deals and negotiations .
8/22/2025
Alexander, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VALLEY, PA
Debra M|2019 Buick Encore
Confirmed Service Customer
8/23/2025
Very good experience.
8/25/2025
Debra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Catherine L|2023 GMC Terrain
Confirmed Service Customer
8/25/2025
Dave is awesome! He reviews everything with you. The waiting area is comfortable.
8/26/2025
Catherine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CROYDON, PA
Charles N|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
Very Good
8/22/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROOMALL, PA
Carl G|2020 GMC Terrain
Confirmed Service Customer
8/21/2025
Responsive to my requests. Did what I asked them to do. My car has always run well after Faulkner has worked on it.
8/22/2025
We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Cheryl M|2022 Buick Encore
Confirmed Service Customer
8/25/2025
We have been customers at Faulkner for years. First car purchased there was a Toyota Corolla around 1998, so there was little doubt we would return to this dealership for this purchase. Great service every time..
8/26/2025
Cheryl, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Beverly C|2018 GMC Terrain
Confirmed Service Customer
8/25/2025
Always a pleasant experience
8/26/2025
Beverly, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Margaret W|2017 Buick Regal
Confirmed Service Customer
8/27/2025
I dropped off my car for oil change & it was about an hour.
8/28/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Thomas O|2025 GMC Terrain
Confirmed Service Customer
9/1/2025
it was great
9/3/2025
Thomas, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PHILADELPHIA, PA
Roch B|2026 GMC Canyon
Confirmed Service Customer
9/1/2025
The in house service writer Anthony is a very nice, friendly, knowledgeable man. It was nice talking to him, he was very helpful. Tonneau cover was installed without any issues.
9/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HATBORO, PA
Anna S|2023 GMC Yukon
Confirmed Service Customer
9/1/2025
They answered the phone promptly and told me to come in that day because my truck was not starting and had to have AAA come out and start the truck so I could get it to the dealer. It's a new truck with a bad battery. They replaced the battery for me.
9/2/2025
Anna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Joseph R|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/1/2025
At first I wasn’t happy, I received no update before service manager left for vacation. But I emailed Pat Duffy and he was exceptional with helping me, he updated me. Call me after update to let me know. They were just waiting on one more part. Also updated me with an approximate time I would be receiving my truck back. He was extremely professional responsible, and once I spoke to him, I felt confident, knowing my truck was in good hands.
9/2/2025
Joseph, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Linda F|2024 Buick Envision
Confirmed Service Customer
8/27/2025
All service was accomplished and the car was finished earlier than I expected.
8/28/2025
Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Andrea S|2026 GMC Terrain
Confirmed Sales Customer
9/1/2025
I had a great experience, Mike Durie my Sales Consultant and Warren Brady, Sales Manager were very helpful and professional. They answered all my questions and helped me through the process in the Lease of my GMC Terrain. I was grateful for their patience with my decision making.
MICHAEL DURIE
9/3/2025
Andrea, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
BENSALEM, PA
Adrienne D|2026 Buick Encore GX
Confirmed Service Customer
9/2/2025
Made fresh coffee
9/3/2025
Adrienne, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
George B|2019 GMC Terrain
Confirmed Service Customer
9/2/2025
ALL WAS GOOD AND THEY WERE VERY HELPFUL AND THE WAITING TIME WAS LESS THEN 2 HOURS. THANK YOU.
9/3/2025
George, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Annemarie P|2026 GMC Terrain
Confirmed Sales Customer
9/8/2025
Mike was very knowledgeable about the vehicle as well as the process for purchasing. It was an easy and quick process from start to finish.
PHILADELPHIA, PA
Barbara H|2024 Buick Encore GX
Confirmed Service Customer
9/8/2025
I needed a tire replaced. As always the service appointment went very well. Everyone there is friendly, courteous and helpful. We are always very pleased with Faulkner.
NEWTOWN, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/10/2025
Over $10,000 in body work and still looks bad plus has something still wrong with the door and missing parts. Took me out of a clean nice loaner and gave me something that has stains and smells horrible plus blown speakers possibly
9/11/2025
Vince, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Jenna P|2026 GMC Acadia
Confirmed Sales Customer
9/10/2025
I had an exceptional experience buying my new GMC SUV. Chuck Mullen went above and beyond to find the exact model and features I wanted. His communication throughout the process was top-notch, ensuring everything was seamless. I highly recommend Chuck and the team for a stress free and rewarding car-buying experience!
CHUCK MULLEN
9/11/2025
Jenna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Debbie T|2023 GMC Acadia
Confirmed Service Customer
8/21/2025
Although it was very busy, the customer service was excellent. The service team went above and beyond to assist me when needed.
8/22/2025
Debbie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
YARDLEY, PA
Maryann R|2016 Buick Encore
Confirmed Service Customer
8/29/2025
Always professional, honest. Will not take my car to any other buick dealer.
9/1/2025
Maryann, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINNAMINSON, NJ
John A|2026 GMC Terrain
Confirmed Sales Customer
8/29/2025
They understand my needs and my concerns, assuage my fears and trepidation, and make comfortable the buying experience
CHUCK MULLEN
9/1/2025
John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKLEDGE, PA
Andrew W|2014 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
Five Stars
9/9/2025
Andrew, thank you so much for your high rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Hana G|2015 Buick LaCrosse
Confirmed Service Customer
9/8/2025
Been dealing with you a long time. Have a lot of confidence in the work performed and I’m especially pleased to work through Dave Malinowski who is always pleasant and knows his stuff
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
RICHBORO, PA
Roberta S|2021 Buick Encore
Confirmed Service Customer
9/12/2025
Excellent Service. Thank you.
9/15/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Norman F|2024 GMC Canyon
Confirmed Service Customer
9/12/2025
Brought my 24 canyon Inn on a emergency visit was leaking antifreeze and a bad odor was taken care of pretty good by John service advisor, but the only thing they did not have any loaner cars, and I only have one vehicle,,, I did not realize that when you buy a new GMCyou have to have a second vehicle so when it’s in for repairs, you can drive the other vehicle that you have,,, had to pay a couple hundred dollars at Enterprise for the rental, even though the warranty repair was covered it still cost me money. That’s what I don’t understand.
9/15/2025
Harold, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
Dennis K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
very professional and informative about maintenance schedules. left vehicle clean
9/16/2025
Dennis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHAMPTON, PA
John S|2020 Buick Encore GX
Confirmed Service Customer
8/18/2025
100% as usual. customer for over 25 years. Service advisor Dave is always courteous and well informed.
8/19/2025
John, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC.
BENSALEM, PA
Denise M|2024 GMC Terrain
Confirmed Service Customer
8/29/2025
Love the dealership, employees are very professional
9/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/30/2025
The Service Advisor is excellent!
9/1/2025
Larry, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
BENSALEM, PA
Janice F|2023 Buick Envision
Confirmed Service Customer
8/30/2025
When I called to make my appointment, I was told to come around 1pm. Perfect time. No morning rush.
9/2/2025
Janice, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LEVITTOWN, PA
Raphael S|2025 GMC Acadia
Confirmed Sales Customer
9/2/2025
Very satisfying process.
PAUL RITORTO
9/3/2025
Raphael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Robert C|2024 GMC Terrain
Confirmed Service Customer
9/3/2025
Friendly and knowledgeable staff.
9/3/2025
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Chelsea G|2024 GMC Acadia
Confirmed Service Customer
9/9/2025
Great
9/10/2025
Chelsea, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BENSALEM, PA
Joseph T|2019 GMC Terrain
Confirmed Service Customer
9/9/2025
Honestly everything was great until I was driving home and one of the problems they were to fix was still broken, I had to drive 30 min now I have to come back Friday and waste my day off
9/10/2025
Joseph, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Devin J|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
Fantastic.
RICK GRISSINGER
9/16/2025
Devin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PEDRICKTOWN, NJ
Del T|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/1/2025
Prompt, courteous service with a car wash!
9/2/2025
Del, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Lisa M|2023 GMC Acadia
Confirmed Service Customer
9/9/2025
The two issues that were in need of attention were addressed and I feel like they were both repaired properly.
9/10/2025
Lisa, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
9/15/2025
My 2025 Envision was ceramic coated and the mud guards were installed.
9/16/2025
Frank, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
William R|2022 Buick Encore GX
Confirmed Service Customer
9/15/2025
THE PERSONAL WERE FRIENDLY AND COURTEOUS THE ONLY THING WAS MY CAT WAS DONE AND I WAITED 1HOUR LONGER FOR PAPERWORK SAYING IT WAS DONE BESIDES THAT THE STAFF R GREAT
9/16/2025
William, thank you so much for your positive comments about Faulkner Buick GMC! We hope to see you soon!
PHILADELPHIA, PA
Sophia L|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Courteous & friendly staff. Everything explained regarding the service needed. Check out was quick & courteous.
9/18/2025
Sophia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
William O|2017 Buick Cascada
Confirmed Service Customer
9/17/2025
I take my Buick CASCADA there since I purchased it and never had a problem appointments on time and service reps let me know what was needed very helpful
9/18/2025
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
The truck is still broken, the paint still has contamination, and now I can’t lock my driver side doors. Just a horrible experience with both Gm corporate and this dealer.
9/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Robin R|2025 Buick Encore GX
Confirmed Service Customer
9/19/2025
Always a pleasant experience having my vehicle serviced st Faulkner
9/22/2025
Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HATBORO, PA
Maria C|2025 Buick Enclave
Confirmed Service Customer
8/27/2025
I have no comment other then I’m sorry I bought my car there
8/27/2025
Maria, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Patrick W|2020 GMC Acadia
Confirmed Service Customer
8/27/2025
John and Nick in service were very helpful and took the time to explain what the process would be.
8/27/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Brendan O|2025 Buick Encore GX
Confirmed Service Customer
8/31/2025
Dave M was great. Very helpful. Roy C the driver very nice. Very good guy. Faulkner is great.
9/2/2025
Brendan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Lena C|2026 Buick Encore GX
Confirmed Sales Customer
9/1/2025
The people were friendly
GENE FATULA
9/3/2025
Lena, we are very happy to have provided you with such a positive experience! We hope to see you soon!
HUNTINGDON VALLEY, PA
Philip M|2025 Buick Envision
Confirmed Sales Customer
9/15/2025
Everyone was great but too many papers to sign
CHUCK MULLEN
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GLENSIDE, PA
Thomas N|2019 Buick Encore
Confirmed Service Customer
9/19/2025
Efficient, personable and reasonable costs.
9/22/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Samantha P|2026 Buick Encore GX
Confirmed Sales Customer
9/20/2025
Megan was great! She worked with me and was able to make things super easy for me.
MARGARET VEARLING
9/22/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
9/20/2025
They are very nice and will take the time to listen to my concerns and try to help with that concern.
9/22/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Kelly D|2025 Buick Envista
Confirmed Sales Customer
9/23/2025
Paul helped me navigate buying my first car and made the process seamless!
PAUL RITORTO
9/24/2025
Kelly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Clare T|2015 Buick Encore
Confirmed Service Customer
9/15/2025
I always get the best service and all the staff are friendly. They offer coffee while we wait and have a TV to view if interested. They need to get better magazines.
9/16/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Michael S|2023 GMC Yukon
Confirmed Service Customer
9/17/2025
Great service and communication after going to other dealers this will be my new go to dealer for any issues with my trucks
9/17/2025
Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Maureen S|2025 Buick Envision
Confirmed Service Customer
9/17/2025
Easy to check in. Service rep explained everything. Service finished quickly
9/17/2025
Maureen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NEW HOPE, PA
Albert S|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Great service. Dave Malinowski took good care of me. Great employees
9/17/2025
Albert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Mary D|2016 GMC Terrain
Confirmed Service Customer
9/23/2025
Quick and courteous. I am very satisfied
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
TREVOSE, PA
Kimberly D|2018 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Good experience
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PERKASIE, PA
Aaron W|2023 GMC Yukon
Confirmed Service Customer
9/23/2025
Friendly and fast
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Frank O|2023 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
They tried, trans still sucks and so does collision avoidance
9/26/2025
Frank, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Douglas D|2026 GMC Canyon
Confirmed Sales Customer
9/26/2025
Gaige and Paul made it the best car buying experience I have ever had.
PAUL RITORTO
9/29/2025
Douglas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Kelly E|2025 GMC Acadia
Confirmed Sales Customer
8/21/2025
Always a pleasant experience
JOHN BOYCE
8/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LANGHORNE, PA
Michael M|2024 GMC Terrain
Confirmed Service Customer
9/15/2025
Fast and efficient
9/16/2025
Michael, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILA, PA
Jeffrey G|2023 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Very knowledgeable and helpful
9/17/2025
Jeffrey, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Fixed my flat tire quickly
9/17/2025
Ronald, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
BENSALEM, PA
Lorraine B|2025 Buick Envision
Confirmed Sales Customer
9/22/2025
Very friendly very happy with Chuck he is just the best I have leased 3 cars through him and he will always be my go to guy at Faulkner .
CHUCK MULLEN
9/22/2025
Lorraine, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Jacqueline P|2019 Buick Encore
Confirmed Service Customer
9/23/2025
Very friendly and knowledgeable
TREVOSE, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
My appointment was for a state inspection with oil change. All services were promptly completed .
9/28/2025
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
YARDLEY, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
9/25/2025
very friendly staff
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Joseph K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/29/2025
10/10 in everynaspect
CHUCK MULLEN
9/30/2025
Joseph, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Valerie T|2022 GMC Terrain
Confirmed Service Customer
9/29/2025
Reliable and courteous
9/30/2025
Valerie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
David L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
Very happy for the team professionals and knowledgeable sales people very friendly and most of all patient this is at least my 11th purchase from them and every time it was a good experience thank you !
PAUL RITORTO
9/24/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Beth H|2024 Buick Encore GX
Confirmed Service Customer
9/25/2025
I will always buy or lease a buick and will always go to Faulkner on Street Road in Trevose. They are the best.
9/27/2025
Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Kathleen Z|2023 Buick Encore GX
Confirmed Service Customer
9/26/2025
John informed me all the way, I needed a new gear shift, He outsourced and got it done by end of day! I thought it would be days. He was nothing short of awesome
9/29/2025
Kathleen, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Jennifer C|2025 Buick Envision
Confirmed Sales Customer
9/27/2025
Amazing service worked with me to get me what I wanted. My sales associate Michael was professional and knowledgeable. The financial agent was professional, friendly, and very proficient. Couldn’t be happier! Thank you to both!
MICHAEL DURIE
9/29/2025
Jennifer, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHAMPTON, PA
Erik R|2026 Buick Encore GX
Confirmed Sales Customer
10/6/2025
Chuck was great!
CHUCK MULLEN
10/8/2025
Erik, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OAKFORD, PA
Robert C|2021 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
On time, professional, good experience and communication.
10/8/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TREVOSE, PA
Colleen T|2015 GMC Terrain
Confirmed Service Customer
10/6/2025
Not really impressed this time around. Yes, I have an older car, but all of my service is done at the dealer since I purchased it in 2016. However, I came in due to an O2 sensor and my exhaust system. I was quoted $2,800 for an entire exhaust system. When I questioned whether I could get a discount for my catalytic converter (since the dealer will scrap for $$) OR can they just put it in my vehicle so I can scrap it and get some of my money back on $2,800! It was at that point I was then told, that I dont need an exhaust system, they are going to take my vehicle to another facility to have my resonator replaced and IT WOULD ONLY COST ME $170! That is completely insane. When it came time to pick up my car, it was on the other side of the building near the garages with all the trash still inside. I think that I am not getting top notch service due to the age of my car, and also saving myself $2,500. I may rethink taking my car to the dealer for service for now on.
10/7/2025
Colleen, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Lisa G|2024 Buick Envista
Confirmed Service Customer
9/19/2025
Easy,
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
SOUTHAMPTON, PA
Stuart Z|2024 GMC Terrain
Confirmed Service Customer
9/19/2025
In, out, done
9/22/2025
Stuart, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Stephanie S|2024 GMC Terrain
Confirmed Service Customer
9/28/2025
Customer Service is great. Everyone is friendly and someone makes sure to greet you right away. As always the service for an oil change was done quickly while I waited.
9/30/2025
Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
9/28/2025
All, Dave Malinowski and The Entire Team Once Again Provided Very Courteous, Professional, Informed, And Timely Customer Service!!! God’s Blessings and Thanks To All!!! Vr, John M. Dougherty
9/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Rod D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Greeted in the garage bay by staff all the way to the service desk everyone was polite and helpful. Couldn’t have been treated better.
10/6/2025
Rod, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
ALLENTOWN, PA
Linda D|2023 Buick Envision
Confirmed Service Customer
10/3/2025
Ever time I go in for service I’m surprised by how friendly and supportive they are, I always feel good about my service and how much they care about their customers. It’s always a pleasure being able to trust that when I drive away my car is perfect. Thank you for always being there for me.
10/6/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
John N|2010 Buick LACROSSE
Confirmed Service Customer
10/8/2025
Always great!
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Matthew B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/10/2025
It started at the end of July, Meg was patient with me constantly updating me on offers while I financially prepared for the purchase. She never forced me into a sale and when I was finally ready she helped me without rushing me.
MARGARET VEARLING
10/12/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WILLINGBORO, NJ
Albert S|2016 Chevrolet Corvette
Confirmed Service Customer
8/2/2025
Great service and staff. Dave Malinowski got my problem fixed quickly and I am very pleased
8/4/2025
Albert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Wendell B|2024 GMC Terrain
Confirmed Service Customer
8/2/2025
It was great
8/4/2025
Wendell, we are glad we could help! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Marc F|2019 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Professional, Knowledgeable and courteous.
9/24/2025
Marc, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
WARMINSTER, PA
Gary R|2025 Buick Enclave
Confirmed Service Customer
9/23/2025
I brought my 2025 Enclave back in to have the rear cross traffic alert looked at. It has worked intermittently since we purchased it almost a year ago. I had the car in for service 2 weeks ago for state inspection and oil change. I asked about the rear cross traffic alert issue then, but was told that they were not able to duplicate the issue. Manager called a few days after i filled out the survey and asked me to bring it back in so he could look into it further, which I really appreciated. I dropped off the car in the morning and heard nothing all day. Called at 4:30 and was told that they wanted to keep the car another day since they hadn't been able to duplicate the issue. In other words nothing different had been done from the last time . I called back to tell them that I had to pick up the car since I needed it the next day and at that time I was told I could get a loaner . The next day they would check with GMC to see if there had been other complaints or if there were any suggestions for a fix. Basically a day wasted. GM had no answers. My 10 year old Buick Enclave's cameras worked perfectly. My husband and I are thinking maybe the camera field isn't the same size. I did appreciate the follow up. Didn't really appreciate the lack of communication.
9/24/2025
Gary, we regret your most recent visit with us was not up to the standards we strive for. If you'd be willing to provide more feedback, please reach out to us at (267) 984-4658 so we can assist you further.
HUNTINGDON VY, PA
Richard M|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
Swift drama free
9/30/2025
Richard, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
PHILADELPHIA, PA
James A|2019 GMC Acadia
Confirmed Service Customer
10/10/2025
Explained in full detail my questions about extended warranty. Was able to extend my warranty great communication.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Reynaldo S|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
The sales proccess was a smooth transition. Anthony did a great job and answered all of my questions
ANTHONY MANIGRASSI
10/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
BETHLEHEM, PA
Tara S|2022 GMC Acadia
Confirmed Service Customer
9/26/2025
Very friendly and helpful.
9/29/2025
Tara, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Diane F|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
It was fast but they did a good job
10/7/2025
Diane, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Salvatore S|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
The team at Faulkner is outstanding very good customer service and very respectful You even get a ride home and back when your car is ready
10/7/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Stanton H|2025 Buick Encore GX
Confirmed Service Customer
10/13/2025
I had an appointment for Sat and dropped off late Friday afternoon and got a call in about 1 hour the car was finished. That was awesome it gave me my Saturday to do what I wanted. Everyone was very nice. The cashier was very friendly when I stopped to get the car.
10/14/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Larry W|2016 Buick Verano
Confirmed Service Customer
10/14/2025
Quick and efficient service!
10/15/2025
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Tyler W|2026 GMC Acadia
Confirmed Sales Customer
10/16/2025
Experience was great, the best experince I have had so far at a car dealership. Anthony was a great sales rep.
ANTHONY MANIGRASSI
10/19/2025
Tyler, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
PHILADELPHIA, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
10/16/2025
Thorough and courteous
10/19/2025
Linda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Chyron H|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
I had an exceptional new purchase experience and it is all because of your amazing sales representative Kristina.
KHRYSTYNA YAREMCHUK
10/20/2025
Chyron, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Scott A|2020 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Had a new set of tires installed. Was in and out in about an hour and a half. John Weiser was extremely helpful throughout the process.
10/20/2025
Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Margaret W|2017 Buick Regal
Confirmed Service Customer
10/8/2025
Service was prompt . I was informed of issues with car and inspection quickly. Car was fixed that day.
10/10/2025
Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Lisa M|2023 GMC Acadia
Confirmed Service Customer
10/8/2025
Had a sudden issue with the engine thermostat in my 23 Acadia. They got me in and repaired the very next day. Very happy with my service, and the speed they got my vehicle in and repaired.
10/11/2025
Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Herbert B|2025 Buick Enclave
Confirmed Service Customer
10/11/2025
I never dealt with straightforward sales person
10/13/2025
Herbert, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
EAST ORANGE, NJ
Joseph D|2022 GMC Terrain
Confirmed Service Customer
10/15/2025
I was charged for service that I did not need . I was also charged for an oil change which should have been free. There’s a major disconnect between the worker that doses the intake of customers and what is in the computer records . I’m very disappointed.
10/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of the utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Debra M|2019 Buick Encore
Confirmed Service Customer
10/15/2025
All is good.
10/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
CROYDON, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
10/19/2025
The staff were courteous and professional. But I am still experiencing an intermittent issue with my steering wheel. My Envision will start to drift to the right and there is play in the steering wheel. They stated they could not find anything. Unfortunately, it still occurs.
10/20/2025
We appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 984-4658. We look forward to hearing from you.
BRISTOL, PA
Kathy M|2025 Buick Envision
Confirmed Sales Customer
10/20/2025
Everyone was very friendly and knowledgeable. I would have given a 5-star rating, but the salesman tried to teach me how to use the MANY car settings in only 5 minutes.
JHAN AVENDANO
10/21/2025
Kathy, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HORSHAM, PA
James M|2022 GMC Canyon
Confirmed Service Customer
9/11/2025
everything went great!
9/12/2025
James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
STRATFORD, NJ
Eleanor P|2023 GMC Terrain
Confirmed Service Customer
9/13/2025
Always great service Appointment time on time
9/15/2025
Eleanor, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
John H|2021 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
Excellent!
9/17/2025
John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SOUTHAMPTON, PA
Matt M|2020 Buick Encore GX
Confirmed Service Customer
9/16/2025
Great service as always
9/17/2025
Matt, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Brian W|2025 Buick Envision
Confirmed Sales Customer
10/10/2025
Very knowledgeable and respectful!
MARGARET VEARLING
10/12/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Yefim S|2024 Buick Enclave
Confirmed Service Customer
10/14/2025
waiting time is minimal, the service time is as expected, rather short. Explanations were really good
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Joseph E|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Had an intermitting bad tire sensor. Had a 7:30 appointment and it took 2 1/2 hours. Took the truck on a 2 hour run and it still does it off and on.
10/16/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FLOURTOWN, PA
Jessica L|2026 GMC Terrain
Confirmed Sales Customer
10/15/2025
Friendly atmosphere. Everyone understood what I was looking for and helped me find exactly what I needed.
RICK GRISSINGER
10/16/2025
Jessica, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Allan W|2026 GMC Terrain
Confirmed Sales Customer
10/21/2025
Its always a pleasure to deal with a professional. Rick Grissinger is an example of the perfect salesman. He is professional, knowledgeable, patient, and always makes my wife and I comfortable.
RICK GRISSINGER
10/22/2025
Allan, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRESHER, PA
Stephanie F|2025 Buick Enclave
Confirmed Service Customer
9/29/2025
Very happy with my first service visit
9/29/2025
Stephanie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
YARDLEY, PA
Lauren S|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Fair pricing, friendly staff
ANTHONY MANIGRASSI
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
HUNTINGDON VLY, PA
Kathleen P|2025 Buick Envision
Confirmed Service Customer
10/6/2025
The staff installed mud guards on my 2025 Buick. The work was completed quickly and I was on my way home in a short amount of time.
10/8/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
Andrea T|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
very helpful and friendly
MARGARET VEARLING
10/13/2025
Andrea, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Leon A|2023 Buick Envision
Confirmed Service Customer
10/13/2025
Pleased with my service. Car was done same day as promised.
10/14/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKINS PARK, PA
Stephanie C|2018 GMC Acadia
Confirmed Service Customer
10/13/2025
Everyone I came in contact with was friendly and know. My car was serviced quickly and efficiently
10/14/2025
Stephanie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
LEVITTOWN, PA
Felicia H|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
The faulkner team made my experience as easy and welcoming as possible. Charles was so great to work with and he made everything such a great experience.
CHUCK MULLEN
10/21/2025
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
10/20/2025
the staff was great even though I did not have an appointment they still took me in when I had an issue and fixed it. thank you so much great customer service.
10/21/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Fernando E|2015 Buick Encore
Confirmed Service Customer
10/23/2025
I had the car to get looked at because there was antifreeze leaking. They fixed the problem but the next day when I took it home, it was still leaking antifreeze so I had to take it back that on Tuesday come to find out leak was coming from the reservoir. My thing is how come they didn’t detect that apparently they’re supposed to be professionals.
10/26/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Diana N|2023 Buick Enclave
Confirmed Service Customer
9/7/2025
Faulkner’s representative was courtesy and informative .I had taken my Buick Enclave in for an inspection and oil change. I was very satisfied.
PHILADELPHIA, PA
Frank P|2025 Buick Envision
Confirmed Sales Customer
9/7/2025
The entire process was seamless. Every staff member that assisted in my purchase was courteous and professional. They made sure that everything I needed to know was clear and concise. I would recommend Faulker Buick/GMC to anyone interested in being treated fairly as if you were a family member.
BRISTOL, PA
Steven T|2020 GMC Terrain
Confirmed Service Customer
9/8/2025
The service department was extremely helpful from the point that John helped me schedule the appointment to the way both service writers handled my concerns and my vehicle on Saturday. Never a bad experience when I bring any of my vehicles into Faulkner for service! I recommend Faulkner to all my family and friends!
LEVITTOWN, PA
David L|2025 GMC Acadia
Confirmed Sales Customer
9/8/2025
Professional and very patient and knowledgeable!
PHILADELPHIA, PA
Melissa L|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
I worked with the salesman Johnny over text and phone calls to get me preapproved had all the paperwork together when I got there so I didn't have to be there for 5+hours
JHAN AVENDANO
10/14/2025
Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
CORNWELLS HTS, PA
Bob K|2023 GMC Sierra 1500
Confirmed Service Customer
10/19/2025
From start to finish this was a very positive experience. I drove 20 minutes out of my way because the dealership closer to my house has proven they dont care about the safety of their customers and their vehicles. I will continue to use Faulker in the future now.
10/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LEVITTOWN, PA
Karen G|2023 GMC Terrain
Confirmed Service Customer
10/24/2025
I had my car oil changed and car wash and the service was quick and friendly. Nick helped me and was super friendly and very professional.
10/26/2025
Karen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Joaquim V|2025 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Good
10/28/2025
Joaquim, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CHURCHVILLE, PA
Stacey C|2025 Buick Envision
Confirmed Service Customer
10/27/2025
Everything was great! Came in for an oil change and asked while I was there if it was possible to get inspection and they fit that in with no problems. Just an hour wait which I thought was great! The only problem was that they wash my car and I guess drying it wasn’t part of the process so my whole car had spots all over, if I would have known I would have bought a towel with me. So next time I’ll decline the free car wash. But everyone was great there, very friendly and helpful.
10/29/2025
Stacey, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH WALES, PA
Jon H|2022 Chevrolet Tahoe
Confirmed Service Customer
9/25/2025
Took care of my truck right away, for me. As usual very professional and nice.
9/27/2025
Jon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Nicole B|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Rick Grissinger was very kind and helpful. It was a great experience buying this car.
RICK GRISSINGER
9/30/2025
Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Jamie M|2025 GMC Acadia
Confirmed Sales Customer
10/14/2025
Everyone that I interacted with was super helpful and friendly. From the moment I entered the building until the moment I left with a new SUV, I always had a positive experience. I will continue to use Faulkner and recommend to others
PAUL RITORTO
10/15/2025
Jamie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Mary L|2025 GMC Acadia
Confirmed Service Customer
10/20/2025
They did what they said. And finished before they said they would, which I really appreciated.
10/21/2025
We are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Very good
10/21/2025
Raymond, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
Nicole W|2024 GMC Acadia
Confirmed Service Customer
10/23/2025
Staff is always kind and informative.
10/26/2025
Nicole, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/31/2025
First, my vehicle was serviced on 10/15/25 - not 10/30/25 (that’s a clue that your operation is suspect). Second, I purchased a service contract in December, 2024. Faulkner happily took my $846 at that time. It was supposed to cover routine items such as oil/filter, state inspection and wiper blades. In January, 2025 (less than a month after purchasing the contract), I brought my vehicle in for service (state inspection and oil change). They said they had no record of my contract and wanted to charge me $152. Only after I retrieved paperwork re: the contract was my bill erased. On 10/15/25, again I brought my vehicle in for service (oil change, wiper blades, air filter). Again, they said they had no record of my service contract. Again, I had to provide documentation that I DID! The service representative did some running around and then made some computer entries and told me my contract should now be apparent when I check in (should have been the case all along). Let’s hope so because this is becoming exhausting; the contract is for three years. I guess I’ll find out in January when I come in for state inspection again.
11/4/2025
Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HUNTINGDON VY, PA
Rachel B|2024 GMC Acadia
Confirmed Service Customer
10/10/2025
The service staff is friendly professional & efficient. I am very satisfied with the service & staff.
10/13/2025
We're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Bryan R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
Pat Haggerty helped me find my wife’s Infinity, so when it was time to buy a truck, I reached out to him. He linked me with Chuck, who was great.
CHUCK MULLEN
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WYNDMOOR, PA
Matt M|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I dropped my truck off for PA state inspection and emissions and also for the wireless charger to be look at because it gets really hot now. On the paperwork the fix stated for the wireless charger was get a new usb cord it’s not a car issue. The truck has a wireless charger I specifically stated I never used any usb cord in that truck since I bought it. Also the truck was not washed and I even sent a email again the day I was coming to pick it up if they could have it washed and the response was yes we will run it through the wash.
10/26/2025
Matt, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Robert C|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Awesome experience. Everything completed perfectly. The car wash at the end was a really nice touch. Thank you!
11/2/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WASHINGTON, PA
Edward S|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Quick and thorough, the team took care of my recall and other vehicle needs in a timely and friendly manner
11/2/2025
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTH WALES, PA
Bob N|2020 GMC Yukon
Confirmed Service Customer
10/31/2025
Great service and very professional My car was completely Ed in a timely fashion. Dave was very professional
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Patrick B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
This is the second time I’ve purchased a car from FAULKNER and both times Chuck has been the salesman. He is very easy to work with Thor and professional. It makes the car buying experience very enjoyable.
CHUCK MULLEN
11/5/2025
Patrick, congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
FT WASHINGTON, PA
Dave F|2023 GMC Yukon
Confirmed Service Customer
10/20/2025
Great service and quick turnaround
10/21/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Keri B|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
Johnny was great, very knowledgeable about the vehicles we were interested, and a pleasure to work with.
JHAN AVENDANO
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christian L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
Chuck Mullen the sales rep I was dealing with made this smoothest vehicle purchase of my life.
CHUCK MULLEN
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MEADOWBROOK, PA
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great communication from service desk
10/21/2025
Robert, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Susan Z|2025 Buick Envision
Confirmed Service Customer
10/25/2025
All went well!
10/27/2025
Susan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Daniel W|2020 Buick Encore GX
Confirmed Service Customer
10/29/2025
I sat there and waited for my car to get done
11/1/2025
Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Gerald M|2026 GMC Terrain
Confirmed Sales Customer
10/29/2025
Everybody at the dealership was very knowledgeable and helpful, especially our salesmen Rick who went above and beyond to make sure we got our deal done.
RICK GRISSINGER
11/1/2025
Gerald, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JENKINTOWN, PA
Amia D|2016 Buick Envision
Confirmed Service Customer
10/29/2025
They shuttled me to and from the dealership so that I could go back to work.
11/1/2025
Amia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Lisa W|2018 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Everything was wonderful the check in was great and the waiting room was comfortable and when my car was done everything went smoothly. Would definitely recommend you to my friends and family.
11/6/2025
Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
SPRING HILL, FL
William O|2017 Buick Cascada
Confirmed Service Customer
10/21/2025
The service rep kept me informed on status of my vehicle
10/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Gloria M|2016 GMC Acadia
Confirmed Service Customer
10/29/2025
Faulkner dealership was fast and efficient
10/30/2025
Gloria, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Betty L|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
Friendly and courteous staff
KHRYSTYNA YAREMCHUK
11/4/2025
Betty, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
MOUNT HOLLY, NJ
Joyce B|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
After an initial inquiry to several Buick dealerships from a general information site, Meg was the first to respond with an enthusiastic and reaffirming offer to do business. We knew what we were looking for, having been in the market long enough, and Meg’s response had the right vibe going on. We made an appointment, followed up with an early evening visit and were well pleased with the entire experience of working with Meg and the team at Faulkner. The process went late into the night but everyone hung in till it was done and dusted.
MARGARET VEARLING
11/4/2025
Joyce, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
11/5/2025
Very Professional courteous services. Please promote John Weisman
11/6/2025
Zainah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Thomas C|2025 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
Brought call in for recall and they didn’t even have the part and proceeded to tell me multiple times that it was my fault because I didn’t come in immediately when they texted me
11/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
James M|2026 GMC Acadia
Confirmed Sales Customer
11/7/2025
Our salesman Anthony M. was phenomenal. Helped us find the perfect car at the perfect monthly payment. Got us in and out with our new vehicle in record time for us. Definitely will recommend Anthony and the team at Faulkner GMC to anyone looking for a new car!
ANTHONY MANIGRASSI
11/10/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Richard S|2026 Buick Encore GX
Confirmed Sales Customer
11/4/2025
Sales staff and business office were excellent. Special thanks to John and Brian
JHAN AVENDANO
11/5/2025
Richard, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Miriam E|2023 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Good and quick service.
11/5/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Colleen M|2019 Chevrolet Trax
Confirmed Service Customer
11/8/2025
Fast, courteous, efficient, timely and very good prices
11/10/2025
Colleen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
Tatiana B|2025 Buick Envista
Confirmed Service Customer
11/8/2025
Very nice, welcoming,
11/10/2025
Tatiana, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Philadelphia, PA
Gregory K|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/8/2025
Staff was professional and extremely competent
11/9/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
NEWTOWN, PA
Joan F|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
We only were only going to look around since our lease on our current car didn,t expire until February; however we saw a car the we liked and Christina approached us and asked if she could help. After going over the figures, we decied to lease it. Christina was a joy to work with, pleasant, helpful, and answered any question that we had.She is an asset to your dealership.Except for all the paperwork, this was the most pleasant experience we've ever had with a salesperson.
KHRYSTYNA YAREMCHUK
11/17/2025
Joan, thank you for your kind review; we are happy to pass along your comments to Christina here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Benjamin G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
I had an amazing explanation with all my questions answered.
RICK GRISSINGER
11/17/2025
Benjamin, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John W|2024 GMC Sierra 1500
Confirmed Service Customer
11/15/2025
I was treated nice and my car was ready at the expected time.
11/17/2025
John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Louis L|2022 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
John did an excellent job at communicating with me thru my two appointments for two vehicles in the same day . He made it a painless process . I was in and out of the service dept in record time .
10/26/2025
Louis, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HUNTINGDON VY, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
10/23/2025
Always fantastic service at Faulkner. Superb team. Just wish there was a more comfortable waiting area.
10/26/2025
Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Adrienne W|2023 GMC Acadia
Confirmed Service Customer
11/1/2025
Very good services
11/3/2025
Adrienne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
William K|2026 Buick Enclave
Confirmed Sales Customer
11/5/2025
I knew what I wanted to buy when I walked in the door and I had data from the dealer's website that was helpful. The sales representative who met me, Ricky Grissinger, was very knowledgeable and helped me with details about the car I wanted. He also helped me with the financial details He was excellent. I was pleased with the price and with other benefits such as delivering the car to my home.
RICK GRISSINGER
11/6/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANSDALE, PA
Cynthia D|2017 Buick Envision
Confirmed Service Customer
11/11/2025
Quick service very friendly and professional staff
11/12/2025
Cynthia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FAIRLESS HLS, PA
Kevin M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
Chuck Mullen and the whole Faulkner team is great!!
CHUCK MULLEN
11/18/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
LANGHORNE, PA
Elmer R|2009 GMC Yukon XL
Confirmed Service Customer
11/20/2025
experience was great my car is now back up and running in better condition everyone in the office were very helpful and moved very quickly i love that in the service!
11/23/2025
Elmer, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Dennis L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
When we arrived at Faulkner we were greeted by Kelly one of the sales agents. She was very professional and informative about all the cars and trucks that we were interested in Buying. Kelly navigated us through the purchasing process.We are very happy with our new truck, we love the color and we are able to drive in comfort to our destination. Along with Kelly all of the agents were friendly and helpful. I would recommend Faulkner to anyone looking to purchase a vehicle. Kelly, Thanks for a great experience Dennis and Denise Leibert
KELLY CASTANO
11/23/2025
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michelle R|2019 GMC Terrain
Confirmed Service Customer
10/26/2025
Mike and Jared were easy to work with and explained and answered any questions we had.
10/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HORSHAM, PA
James B|2022 GMC Terrain
Confirmed Service Customer
10/26/2025
It was good service.
10/27/2025
James, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Debra P|2024 Buick Encore GX
Confirmed Service Customer
10/26/2025
Always know me by name and very helpful and friendly.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
John D|2022 Buick Envision
Confirmed Service Customer
10/26/2025
I had a message on the dashboard to service the safety restraint system. Dropped it off in the morning and pick it up at the end of the night is covered by my extended warranty.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WARRINGTON, PA
Kai L|2022 GMC Terrain
Confirmed Service Customer
10/30/2025
Polite, efficient and accurate.
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Allan W|2026 GMC Terrain
Confirmed Service Customer
11/3/2025
Due to the inclement weather, they suggested I pick up the car the next day so the application would dry evenly
11/4/2025
Allan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DRESHER, PA
Reginald T|2025 GMC Acadia
Confirmed Service Customer
11/18/2025
Very professional
11/20/2025
Reginald, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christine G|2024 Buick Encore GX
Confirmed Service Customer
11/28/2025
Oil change great. Had a nail in tire..no charge to me.. dealership said "it didn't go through". Left dealership with 36 PSI in all tires. Today, 3 are good, one tire is now 29. Maybe something went through?
11/29/2025
Christine, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
FSTRVL TRVOSE, PA
Edward P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
I have to say my experience buying my knew 2026 GMC Sierra was the smoothest ordeal I have had at any Dealership.
KELLY CASTANO
11/29/2025
Edward, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Geovanni T|2024 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
First time for my new Sierra and it was quick and easy.
10/22/2025
Geovanni, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Joe S|2023 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Kept me informed on the issue and when work was completed.
10/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Donna O|2026 GMC Terrain
Confirmed Sales Customer
11/2/2025
I enjoyed the whole experience
CHUCK MULLEN
11/4/2025
Donna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Margaret D|2015 Buick Enclave
Confirmed Service Customer
11/6/2025
Brought car for oil change and brake pad rrplacements. Everyone at the Faulkner Trevose dealership was very nice and welcoming, from pulling in to picking up car later. Want to give a shout out to John Weiser, who called me later to discuss why I brought car in and other services that the car needed. He explained everything and was very courteous.
11/7/2025
Margaret, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Holli C|2025 Buick Envista
Confirmed Service Customer
11/10/2025
Very nice Fast service
11/11/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Linda G|2025 GMC Terrain
Confirmed Service Customer
11/18/2025
It was quick and easy
11/20/2025
Linda, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Piliadelphia, PA
Ronald B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/1/2025
excellent service
12/2/2025
Ronald, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
11/23/2025
Excellent service manager, called when part came in and made appt and seat was fixed n resolved radio n hardware problem
12/2/2025
Ronald, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
BENSALEM, PA
Glenn L|2026 GMC Terrain
Confirmed Sales Customer
12/1/2025
Our salesperson Chuck Mullen was a great no nonsense guy who listened and responded accordingly.
CHUCK MULLEN
12/2/2025
Glenn, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HAMILTON, NJ
Donald J|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
Awesome
RICK GRISSINGER
11/10/2025
Donald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Mark L|2021 GMC Terrain
Confirmed Service Customer
11/17/2025
I dropped them with my 2021 terrain. GMC for radio stopped working so be the fourth time they replace it. once I reprogrammed it and replace it again day that the service desk did his best he can to help us out get this job done through the warranty
11/17/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILA, PA
Zachary K|2026 GMC Yukon
Confirmed Sales Customer
11/19/2025
Rick, Joe, Warren, and Scott were all extremely professional and great to work with.
RICK GRISSINGER
11/21/2025
Zachary, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Pat S|2019 Chevrolet Blazer
Confirmed Service Customer
11/19/2025
Adalinea Was very helpful and professional.
11/21/2025
Pat, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
HULMEVILLE, PA
Robert D|2024 GMC Sierra 1500
Confirmed Service Customer
11/22/2025
Got an oil change. Suggested a wheel alignment was needed. All done to my satisfaction in a timely fashion.
11/24/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Philip O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
This is the second new vehicle our family has purchased from Faulkner this year. The team at Faulkner work seamlessly together to make your vehicle purchase a quick and painless experience!
RICK GRISSINGER
11/24/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HUNTINGDON VY, PA
John B|2024 GMC Terrain
Confirmed Service Customer
11/26/2025
Service experience was as expected, very good
11/27/2025
John, we are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help!
HAMILTON, NJ
Michael Y|2025 Chevrolet Suburban
Confirmed Service Customer
12/4/2025
Had an appointment for service. Everyone was courteous and prompt.
12/4/2025
Michael, Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
TREVOSE, PA
Gerard R|2023 GMC Acadia
Confirmed Service Customer
12/4/2025
Great experience. No compalints
12/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHURCHVILLE, PA
Albert S|2024 Buick Encore GX
Confirmed Service Customer
11/17/2025
Did everything I needed for my car thank you
11/18/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Marianne B|2025 Buick Envision
Confirmed Service Customer
11/18/2025
The associates were quick and efficient. They were knowledgeable and nice.
11/20/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Frank R|2019 GMC Terrain
Confirmed Service Customer
11/18/2025
Miscommunication with the type of service needed and what I expected during my visit
11/20/2025
Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Alexandra E|2026 Buick Encore GX
Confirmed Sales Customer
11/24/2025
Anthony was attentive and facilitated the process of trading in our 2022 Buick Encore GX for exact 2026 Encord GX we wanted!
ANTHONY MANIGRASSI
11/24/2025
Alexandra, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Nicholas A|2025 GMC Yukon XL
Confirmed Service Customer
11/25/2025
The service advisor was excellent .. easy peasy
11/25/2025
Nicholas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
NEWTOWN, PA
Jennifer T|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Faulkner is a great dealership. Everyone is very nice and knowledgeable
PAUL RITORTO
12/3/2025
Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC, and we hope to see you again.
FEASTERVILLE TREVOSE, PA
Robert K|2017 GMC Yukon
Confirmed Service Customer
12/2/2025
Service for my vehicle exceed my expectation.
12/3/2025
Robert, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Levittown, PA
Mark K|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Great service as always. That is why I have been a customer since 1992
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Sharmaine L|2024 Buick Envista
Confirmed Service Customer
12/5/2025
My service specialist was very kind and made sure I had a comfortable place to work while waiting. The wait was pretty long but i was told by before hand.
12/7/2025
Sharmaine, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Darlene S|2025 Buick Envision
Confirmed Service Customer
11/20/2025
My agent was wonderful. I wish I could remember his name. He was very attentive and took his time trying to figure out where the noise was coming from. He ordered the part. 🦃💓🇺🇸
11/22/2025
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Bruce P|2024 GMC Terrain
Confirmed Service Customer
11/20/2025
Service rep explained everything that was going to be done and it was completed in a timely fashion.
11/22/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Joyce B|2025 Buick Envista
Confirmed Service Customer
11/20/2025
We experienced a disappointing problem on a brand new car. The service department was quick to react. The problem was traced and tied to a Technical Service Bulletin. Parts were ordered, follow appointment made, repair completed. John and team addressed the matter in a timely and were empathetic to our inconvenience and concerns.
11/22/2025
Joyce, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!
WARMINSTER, PA
Theresa R|2023 Buick Encore GX
Confirmed Service Customer
11/25/2025
Very efficient and accommodating. I am very satisfied with the service provided every time I get service from Faulkner.
11/26/2025
Theresa, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
BRISTOL, PA
Daniel L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
A very friendly atmosphere with true professionals who worked to earn my business
11/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Eric H|2024 Buick Encore GX
Confirmed Service Customer
12/3/2025
Very quick and responsive work. I am very pleased. Thank you
12/3/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Barbara H|2019 Buick Envision
Confirmed Service Customer
12/6/2025
I felt the service advisor could’ve been a more friendly when I was questioning Services he was offering. I purchased four tires from this place a couple years ago and when he told me, he thought I needed a new back tires I questioned him and did not care for his response. My car only has 52,000 miles on it and I do not go far so I was questioning. How could my tires go bad so quickly. I did not care for the response. Twice in our conversation, he reminded me that my car was at 2019 which made me feel this this product not good? Should I be looking for a new car? Would that live amount of miles? I was a little put off. My next car may not be a Buick if they can’t last longer if I choose to purchase a car. I had to call back two days later because the reason I went in was for a rear tire sensor. The next day, the tire sensor was going off for a front tire, which was replaced this past spring at the dealership. The woman I spoke to on the phone was very kind and listened to my concerns from the previous week. I’ll be taking my car again this Saturday. This will be my last time going there if my experience is not a positive one.
12/11/2025
Barbara, we regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Please reach out to us at 215-961-2295 so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Sarah D|2024 GMC Terrain
Confirmed Service Customer
11/4/2025
Fast, efficient, and communicative
TRENTON, NJ
Cynthia O|2020 Buick Envision
Confirmed Service Customer
11/6/2025
Dave Malinowski is the best. Takes good care of his customers.
11/7/2025
Cynthia, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! We hope to see you soon!
TREVOSE, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
11/9/2025
everyone was helpful ,friendly,,thanks,
11/9/2025
Frederick, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PENNDEL, PA
Scott M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
My salesman Paul is a really nice guy very respectful and helpful my 2nd time working with him on my 2nd lease deal . He's very knowledgeable and explains everything aboit a vehicle if I had any questions. The finance was also very nice and respectful which is allways a plus in my book also very knowledgeable about all the paperwork I had to fill out. Definitely woild point anyone looking for gm cars their way.
PAUL RITORTO
11/27/2025
Scott, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Keith T|2021 GMC 1500 Sierra
Confirmed Service Customer
11/26/2025
Service was great other than my truck wash. I was highly disappointed, my windows were smeared and water spots all over the truck . Honestly, it looked cleaner before it was washed.
11/27/2025
Keith, thank you for taking the time to leave us your honest feedback. Please reach out to us at (267) 984-4658 so we may identify ways to improve your experience.
CHESTER, PA
Joseph C|2020 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
the service advisor Dave was very informative and explained to me in detail what my truck needed. I took his advice and got the work done.The work was done Ina timely manner.
12/4/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Joseph M|2018 GMC Terrain
Confirmed Service Customer
12/3/2025
The repair was complete timely and corrected the problem.
12/4/2025
Joseph, your satisfaction is our top priority. Until the next time we meet, take care!
PHILADELPHIA, PA
Toni L|2026 GMC Sierra 1500
Confirmed Service Customer
12/7/2025
Quick and easy. Everyone was super nice
12/8/2025
Toni, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Deborahlee J|2025 Buick Encore GX
Confirmed Service Customer
12/10/2025
I would like to thank the person who found my credit card when I dropped it!
12/11/2025
Deborahlee, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Sharon E|2014 Buick Verano
Confirmed Service Customer
11/20/2025
I went there without an appointment because there was a problem with the brakes on my car. They were able to work me in and get it fixed. They also gave me a ride home with the courtesy shuttle because the car had to be in the shop overnight.
11/23/2025
Sharon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
John S|2023 Buick Enclave
Confirmed Service Customer
11/27/2025
Everyone was friendly and helpful.
11/27/2025
John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
YARDLEY, PA
Andrea M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
All of my questions were answered and my needs were met.
RICK GRISSINGER
11/28/2025
Andrea, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Scott H|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Chuck is my go to and his dad before that. Friendly and easy to work with.
CHUCK MULLEN
12/6/2025
Scott, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Lloyd W|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
I am completely satisfied with my recent purchase of a 2026 GMC Terrain Elevation AWD. My sales consultant Chuck Mullen did an excellent job through the whole car buying process. I was completely satisfied with my trade in allowance and the price of the new Terrain. The finance office did an excellent job as well. Thank you.
CHUCK MULLEN
12/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Joseph P|2024 Buick Encore GX
Confirmed Service Customer
12/8/2025
very professional
12/8/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Donna T|2026 Buick Encore GX
Confirmed Sales Customer
12/11/2025
This is my fourth lease at Faulkner. Staff are polite and the service department has been great
ANTHONY MANIGRASSI
12/14/2025
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LANGHORNE, PA
Mohamed S|2022 GMC Yukon XL
Confirmed Service Customer
12/11/2025
Best dealer to do business Best service
12/14/2025
Mohamed, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LEVITTOWN, PA
Joseph G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Always a great experience. They get me in and out and fixed right the first time.
11/10/2025
Joseph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTHAMPTON, PA
Vince R|2023 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Service was good!
11/21/2025
Vince, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LANGHORNE, PA
Melton P|2019 Chevrolet Suburban
Confirmed Service Customer
11/24/2025
The service writer, Dave, was instrumental in getting the parts needed to repair my vehicle. He kept me informed of the progress that was being made along the way. Dave is both friendly and professional. I don't think the end result would have been as favorably had he not kept on top of the situation.
11/26/2025
Melton, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Theodore G|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
John was professional and courteous service was excellent
11/25/2025
Theodore, thanks for your praise and kind comments about our team. We hope you have a great day!
PHILADELPHIA, PA
Jean V|2026 Buick Enclave
Confirmed Sales Customer
11/24/2025
Kelly was excellent!!
KELLY CASTANO
11/25/2025
Jean, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
FLEMINGTON, NJ
Paul K|2025 GMC Terrain
Confirmed Service Customer
11/24/2025
Replaced the visor as promised and it was done quickly
11/25/2025
Paul, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Michael R|2021 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Nick was a nice guy
12/2/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HLS, PA
Rudolph N|2015 Buick LaCrosse
Confirmed Service Customer
12/10/2025
Dave M. and the service department did a great job on my vehicle. I use Faulkner for all my service needs and will definitely continue to do so.
12/10/2025
Rudolph, our staff is committed to providing each of our clients with the best automotive experience! If you have any questions, please don't hesitate to reach out!
BENSALEM, PA
Eric P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Meg was outstanding. She answered all my questions and was truly customer focused and friendly
MARGARET VEARLING
12/12/2025
Eric, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you're ever in need of more help, please let us know!
NORTHWALES, PA
Larry L|2021 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
they didn't have my appointment but still got me out in a reasonable time
12/9/2025
Larry, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Christopher S|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
My experience was great. My salesperson Anthony was great. Ryan the finance manager was spot on with his work as well!
ANTHONY MANIGRASSI
12/11/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Joseph F|2025 GMC Acadia
Confirmed Service Customer
12/14/2025
Fast, courteous and professional.
12/15/2025
Joseph, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Diane W|2017 Buick Encore
Confirmed Service Customer
12/16/2025
I have dealing with this dealership since the late 70's. This was the first time I left angry. My appointment was for an inspection. The car passed, then I was told that multiple things were needed which should have been suggested six yrs. Into my ownership. The price was over 1,ooo.oo dollars. Then the tech discovered my heat console was pushed in. There was nothing wrong with it when I dropped it off. I feel that the damage was done there and do not feel that I should have to pay 257.00 to fix it. I'm guessing needed some dummy to pay but I am no dummy.
12/21/2025
Diane, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
John K|2021 Buick Encore GX
Confirmed Service Customer
12/16/2025
3 hours for oil change and inspection
12/22/2025
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
CHURCHVILLE, PA
Marian K|2017 GMC Canyon
Confirmed Service Customer
12/18/2025
I had a wonderful experience at the dealership
12/19/2025
Marian, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Gerald S|2012 GMC Terrain
Confirmed Service Customer
12/22/2025
Everything went quickly and smoothly.
12/23/2025
Gerald, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
PHILADELPHIA, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
They always do a great job very professional and always keep me up-to-date on what is needed for my vehicle.
12/5/2025
Dan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, PA
Gwendolyn J|2019 GMC Terrain
Confirmed Service Customer
12/4/2025
I was an hour late to my appointment to have my car serviced, but I decided to go anyway. I was prepared to sit all day or be told to come back another day. I came in and apologized for being late. The service agents did take me, but said it would be a while and I understand. They said my car was done, I looked at my watch and I was only sitting for two hours. I anticipated a longer wait, which I had already prepared myself. The service agent, who waited on me, was very professional.
12/5/2025
Gwendolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Denise A|2017 GMC Acadia Limited
Confirmed Service Customer
12/4/2025
Fast and courteous service!
12/5/2025
Denise, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWTOWN, PA
Thomas S|2026 GMC Yukon
Confirmed Sales Customer
12/8/2025
Wonderful experience
KELLY CASTANO
12/8/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
John O|2014 GMC Acadia
Confirmed Service Customer
12/15/2025
It was nice and pleasant. And fast service.
12/16/2025
John, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Carollynn S|2023 Buick Encore GX
Confirmed Service Customer
12/16/2025
Matt was wonderful! Took the time e to listen and instuct. He is a keeper that makes Faulkner above the rest in customer service
12/17/2025
Mary, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael R|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/16/2025
I purchased my 2021 AT4 2500 here in December of 2020. It is a 45 minute drive from where I live but I drive here every time my truck needs service. Great people all around
12/17/2025
Michael, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CREAM RIDGE, NJ
David L|2024 Buick Enclave
Confirmed Service Customer
12/21/2025
Best dealership around , always a great experience, friendly , clean , efficient , can’t say enough about Faulkner. The Best!!!
12/21/2025
David, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Loretta B|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
Our sales person was great and patient.
JHAN AVENDANO
12/5/2025
Loretta, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISVILLE, PA
Dawn P|2018 Buick Enclave
Confirmed Service Customer
12/8/2025
Friendly customer service and able to fix the problem in a timely manner Also have a shuttle available to take you back and forth if needed which is very convenient if you can't wait for your car to be serviced
12/9/2025
Dawn, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Marie S|2025 Buick Encore GX
Confirmed Service Customer
12/11/2025
everyone was pleasant and helpful
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CROYDON, PA
Walery V|2026 Buick Enclave
Confirmed Sales Customer
12/12/2025
Johnny at Faulkner Buick GMC found my wife and I each the car of our dreams. We couldn’t be happier with our new vehicles and the service we were provided by Johnny and the entire Faulkner staff was top notch.
JHAN AVENDANO
12/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Shaunta W|2025 Buick Envista
Confirmed Service Customer
12/17/2025
Service is always great
12/18/2025
Shaunta, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Edward P|2021 GMC Terrain
Confirmed Service Customer
12/17/2025
every thing went ok , when pick up car the paper that gives you the tire and brakes level was not with bill
12/18/2025
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Kurtis W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Service people are always polite and respectful and will always help in any way they can
12/23/2025
Kurtis, thank you so much for your positive comments about Faulkner Buick GMC! We look forward to your next visit! Take care!
LANGHORNE, PA
Kenneth C|2026 Buick Encore GX
Confirmed Sales Customer
12/22/2025
Employees are always friendly and helpful. We purchased a new 2026 Encore GX from Chuck Mullen and he was great, answered all our questions and helped set up my phone and radio, he is an asset to your company. Also the financial advisor, Jarrad Pinelli, who went over the extended warranty was patient, friendly and understanding . It was a pleasure doing business with Faulkner at 4427 Street Rd, Trevose, PA, this is the 3rd time we purchased a new car from you over the past 10 years so you must be doing something right! Merry Christmas and Happy New Year to all your employees.
CHUCK MULLEN
12/23/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Geraldine M|2024 Buick Envision
Confirmed Service Customer
12/12/2025
Customer for over 30 years-always perfect and polite service in a timely manner.
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Rafiq W|2016 Buick LaCrosse
Confirmed Service Customer
12/19/2025
I come here often to have my car serviced, and John Weiser is usually my advisor. He is consistently helpful, knowledgeable, and professional. That said, all of the staff are friendly and welcoming, which makes every visit a positive experience. Thank you for the great service.
12/21/2025
Rafiq, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Mark C|2017 Buick Envision
Confirmed Service Customer
12/19/2025
n/a
12/21/2025
Mark, thank you for the four star rating! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Our purchase was the most pleasant an enjoyable car buying experience that we had ever had. Are salesperson Kelly? It was very knowledgeable in all aspects of our vehicle. And as accommodating has any salesperson I ever had to deal with. The finance manager Ryan it was just as knowledgeable and forthcoming With the tedious task of all the paperwork a pertinent information in helping us choose the right maintenance and warranty program. The general manager and the staff we're wonderful.I made us feel appreciated for our purchase. This was our first purchase at faulkner and they definitely earned our future business.And referrals to others.
KELLY CASTANO
12/30/2025
Kenneth, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Daniel N|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
They worked extremely hard to get me out of a situation from a previous dealer. And I’m so grateful!!
RICK GRISSINGER
12/30/2025
Daniel, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
FAIRLESS HILLS, PA
Daryl H|2025 Buick Enclave
Confirmed Service Customer
12/29/2025
Very professional
12/30/2025
Daryl, we are very happy to have provided you with such a positive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
RUNNEMEDE, NJ
David D|2023 GMC Acadia
Confirmed Service Customer
12/29/2025
Everything was handled respectfully and professionally. I appreciate all their service.
12/30/2025
David, we are very happy to have provided you with such a positive experience! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
SOUTHAMPTON, PA
Louis B|2025 GMC Terrain
Confirmed Service Customer
12/22/2025
Repair and service was Excellent.
12/23/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Lynda S|2023 GMC Terrain
Confirmed Service Customer
12/22/2025
Always very professional and accommodating
12/23/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
FEASTERVILLE, PA
Michael D|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
Chuck Mullen provided excellent service, knowledge and support.
CHUCK MULLEN
12/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Jeffrey W|2018 GMC Canyon
Confirmed Service Customer
1/1/2026
Everything went smoothly . John Weiser sorted thru my coupons that GMC mails to me , and found which would be most beneficial to use at that time . He also arranged a shuttle ride home for me so I didn’t have to wait around . It worked out for the both of us .
1/2/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Richard N|2019 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Service was explained well,explanation of future needs,Service completed in less than an hr
1/5/2026
Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
FSTRVL TRVOSE, PA
Nicole W|2026 GMC Terrain
Confirmed Sales Customer
1/5/2026
We were greeted immediately. All staff members we spoke to were very friendly, reliable and knowledgeable. This dealership is always welcoming and has a great family feel. Christina, Warren and Jarred were wonderful to deal with during our time there!
KHRYSTYNA YAREMCHUK
1/5/2026
Nicole, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Charles B|2026 Buick Enclave
Confirmed Sales Customer
1/6/2026
Paul was very helpful in helping me with the process.
PAUL RITORTO
1/6/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
1/7/2026
Always polite, knowledgeable and efficient. Only wish the waiting area was more comfortable.
1/7/2026
Andrew, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Gil R|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
Meg is a true professional and I really enjoyed working with her. She’s very thorough and patient.
MARGARET VEARLING
12/18/2025
Gil, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AMBLER, PA
Kathryn D|2019 Buick Encore
Confirmed Service Customer
12/27/2025
Always happy with the service at Faulkner Buick-GMC. The personnel are always so professional and very helpful.
12/28/2025
Kathryn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
John H|2026 GMC Canyon
Confirmed Sales Customer
12/29/2025
Salesman and finance officer were extremely professionals.
JHAN AVENDANO
12/30/2025
John, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Nelson S|2026 GMC Acadia
Confirmed Sales Customer
1/3/2026
Nice 👍
MICHAEL DURIE
1/4/2026
Nelson, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
James K|2023 Buick Enclave
Confirmed Service Customer
1/8/2026
Great system for intake.Service took a little longer than I expected
1/8/2026
James, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Brian M|2014 Buick LaCrosse
Confirmed Service Customer
1/8/2026
I went in for an oil change and my tires were rotated. It was done without any problem, and I also had my car washed. I was very happy with this service.
1/8/2026
Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Paul M|2025 GMC Sierra 1500
Confirmed Service Customer
1/10/2026
I had an appointment oil change tire rotation took three hours and didn’t get my free car wash for the second time in a row this time, they didn’t wash my truck because of the two deer sensors I have on the outside bumpers. I’ve been to other car washes and they never been a problem.
1/15/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Bridget R|2024 Buick Enclave
Confirmed Service Customer
1/10/2026
Always a 5 start experience
1/11/2026
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
NEWTOWN, PA
George B|2025 Buick Envista
Confirmed Sales Customer
12/18/2025
ricky was my sales person he I excelent 🤗
RICK GRISSINGER
12/19/2025
George, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Giovanni D|2019 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
Really good
12/19/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
BENSALEM, PA
Sheilah P|2024 Buick Envista
Confirmed Service Customer
12/21/2025
Service was fast and through.
12/22/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
Eric P|2026 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Can’t say enough about the dealership in general, from Meg my salesperson, to the transport person who picked up my truck for the additional add ons, to the service person who put those add ons on my Sierra 1500 AT4! You have a customer for life!
12/25/2025
Eric, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes Faulkner Buick GMC
NORTH WALES, PA
Franci M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Fantastic
KELLY CASTANO
12/24/2025
Franci, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael G|2024 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
The air pressure on my tires or not reset and I never received the complementary car wash
1/1/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
Chelsea G|2024 GMC Acadia
Confirmed Service Customer
1/7/2026
Great
1/7/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Gregory K|2026 GMC Sierra EV
Confirmed Service Customer
1/9/2026
The service members who greeted me when I arrived were awesome. They took pictures of my vehicle and explained everything that would be done for my service that I requested. The team provided a space for me to work remotely while I waited for my service to be completed.
1/9/2026
Gregory, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CHALFONT, PA
Michael D|2024 GMC Terrain
Confirmed Service Customer
1/11/2026
John Weisser provides great service. Customer focused and easy to work with. Along with Rick Grissinger they are the reason I keep coming back to Faulkner.
1/11/2026
Michael, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
NEWTOWN, PA
Philip M|2017 GMC Canyon
Confirmed Service Customer
12/10/2025
Courteous staff,
12/12/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TREVOSE, PA
Joseph R|2023 GMC Canyon
Confirmed Service Customer
12/19/2025
very good no issues
12/20/2025
Joseph, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Richard G|2025 GMC Acadia
Confirmed Service Customer
12/19/2025
John was very helpful and friendly and made my experience enjoyable
12/21/2025
Richard, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLAND, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/22/2025
Unfortunately, the problem that I came in for was not fixed on the first visit. I did have to return the vehicle to readdress the issue.
12/23/2025
Larry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Nancy L|2025 Buick Encore GX
Confirmed Service Customer
1/7/2026
Was pleasant experience. Done in timely manner.
1/8/2026
Nancy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
LANGHORNE, PA
David W|2019 GMC 1500 Sierra
Confirmed Service Customer
1/9/2026
I had 7:45 am appointment and at 8:02 Nick called and said they started working on it, so I called at 9:35 am and salesman didn’t even call me back. I got at dealership at 3:50 pm car wasn’t in parking lot, went in and Nick said it would be another 20 minutes before it would be done. Very very upset with your salesman.
1/14/2026
David, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BERLIN, NJ
Steven P|2023 Buick Encore GX
Confirmed Service Customer
1/12/2026
Excellent service and diagnosis of problem. Service dept fixed problem and additional parts required were ordered and will return . Schuttle home was also a plus. Always know issues and repairs will be done correctly.
1/13/2026
Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Minerva C|2025 GMC Terrain
Confirmed Service Customer
1/12/2026
Great service always. Great communication. Overall great!
1/13/2026
Minerva, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Susan Z|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Wonderful salesman! He even helped me after the deal!
JHAN AVENDANO
12/14/2025
Susan, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURLINGTON, NJ
Siddiyqa B|2025 Buick Envista
Confirmed Sales Customer
12/15/2025
Smooth transaction. All my questions were answered.
KELLY CASTANO
12/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael D|2025 Buick Envista
Confirmed Service Customer
12/15/2025
great job on my car
12/15/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROYERSFORD, PA
Patricia L|2024 Buick Encore GX
Confirmed Service Customer
1/17/2026
I always have a good experience at Faulkner Buick. Everyone is friendly, professional and efficient. I have full confidence that my car is in good hands.
1/17/2026
Patricia, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Mark F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/18/2026
I had a 7:30 am appointment. As I sat there and watched other customers come in after me and then leave before me, I wondered how this is possible when I was the first customer at the door. I also wondered why my appointment was obviously pushed back. To boot, when I recieved my vehicle, there was oil on my center console AND my steering wheel. Also, there were hand smudges all over my driver's side door, same side fender and side steps. One would think that if the tech had the vehicle for that amount of time, at least some care would be taken to keep the vehicle clean as it was when it was brought in. I am hoping that any future visits will be better. I used the word hoping, when I need to use the word expecting.
1/22/2026
Mark, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 215-961-2295. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Denise M|2023 Chevrolet Tahoe
Confirmed Service Customer
1/18/2026
Got me in on an emergency appointment . Got me in and out in less than 24 hours! Added state and emissions, and tired rotation, no delay.
1/19/2026
Denise, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FEASTERVILLE TREVOSE, PA
Donna B|2025 Buick Encore GX
Confirmed Service Customer
1/20/2026
I needed an appointment for inspection and they had a cancellation on a Saturday. It was perfect timing.
1/21/2026
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Kirk B|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
It was amazing
KHRYSTYNA YAREMCHUK
12/25/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Thomas E|2016 GMC 2500HD Sierra
Confirmed Service Customer
12/24/2025
Everything was explained in detail and we were very satisfied with our visit.
12/25/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
OAKFORD, PA
Tom F|2023 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Dave the service guy was great and very friendly.
12/25/2025
Tom, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
Langhorne, PA
Scott N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Great experience with the whole team
RICK GRISSINGER
1/21/2026
Scott, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WOOLWICH, NJ
Patrick T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Salesman was very informative and professional
RICK GRISSINGER
1/21/2026
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
David H|2024 GMC Terrain
Confirmed Service Customer
1/21/2026
The service department was quick and efficient. They noticed our car was close to being due for inspection. They called us and offered to do the inspection instead of us coming back in a few weeks. Much appreciated.
1/21/2026
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Donna M|2025 Buick Envista
Confirmed Service Customer
1/21/2026
Very good customer service
1/21/2026
Donna, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
ABINGTON, PA
Joseph M|2026 GMC Terrain
Confirmed Sales Customer
1/25/2026
No problem it pressure
RICK GRISSINGER
1/25/2026
Joseph, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
AMBLER, PA
Christopher W|2026 Buick Envista
Confirmed Sales Customer
1/28/2026
Anthony made the experience fast and easy
ANTHONY MANIGRASSI
1/29/2026
Christopher, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Carl W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Very good
ANTHONY MANIGRASSI
1/13/2026
Carl, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERBROOK, PA
Albert N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Everyone was very very professional
JHAN AVENDANO
1/15/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Gayle F|2020 Buick Encore GX
Confirmed Service Customer
1/14/2026
Efficient timely. No problems
1/15/2026
Gayle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BROWNS MILLS, NJ
David E|2023 GMC Yukon
Confirmed Service Customer
1/19/2026
Your staff are all excellent!
1/22/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
HOLLAND, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
1/19/2026
John is always so nice and is willing to answer simple questions. Thank you
1/20/2026
Thank you for your kind review; we are happy to pass along your comments to John here at Faulkner Buick GMC! We look forward to your next visit! Take care!
BENSALEM, PA
Janis I|2025 Buick Encore GX
Confirmed Service Customer
1/26/2026
My car was done quickly. Everyone was friendly and helpful
1/27/2026
Janis, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LANGHORNE, PA
Russel O|2026 GMC Canyon
Confirmed Sales Customer
1/26/2026
Very pleasant and professional. One small hitch but we are happy with the process and the vehicle.
MARGARET VEARLING
1/27/2026
Russel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHAMPTON, PA
Kelly H|2026 Buick Encore GX
Confirmed Sales Customer
2/2/2026
Paul was very helpful and answered all of our questions. Made the decision to purchase our new Encore GX easy. I highly recommend Faulkner of Trevose when considering buying a new car or truck
HATBORO, PA
Dawn T|2026 Buick Envista
Confirmed Sales Customer
2/2/2026
Customer service is top tier as usual
PHILADELPHIA, PA
Damieon F|2026 GMC Sierra 1500
Confirmed Sales Customer
2/5/2026
Meg was awesome, and the greatest salesperson I’ve ever dealt with. She’s magnificent and should get a promotion asap.
NEW CASTLE, DE
Joseph K|2016 Buick Encore
Confirmed Service Customer
1/2/2026
Always expert and honest service at Faulkner Buick. Little wonder why we have been customers now for over 20 years.
1/2/2026
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Thomas O|2025 GMC Terrain
Confirmed Service Customer
1/15/2026
very efficient.
1/16/2026
Thomas, thank you so much for the positive review! We hope you have a great day!
PHILADELPHIA, PA
John K|2020 Chevrolet Blazer
Confirmed Service Customer
1/15/2026
Inspection, repairs done well and on schedule.
1/15/2026
John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
YARDLEY, PA
Patricia L|2024 GMC Terrain
Confirmed Service Customer
1/15/2026
It's a pleasure to respond! My Service rep was Outstanding, as usual. My service was great as usual & the waiting area had great hot coffee, comfortable chair to wait in & upbeat atmosphere. I even got to chat with the Best/ my Favorite Salesman: Rick Grissinger! I gave purchased 5 vehicles thru his expertise & fantastic personality!
1/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
JENKINTOWN, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/20/2026
N/A
1/21/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HUNTINGDON VY, PA
Nancy M|2024 Buick Encore GX
Confirmed Service Customer
1/23/2026
Everything was completed as requested
1/23/2026
Nancy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/23/2026
Efficient, courteous service
1/24/2026
Larry, your satisfaction is our top priority. We can't wait to see you again, have a great day.
BENSALEM, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
1/30/2026
Faulkner staff were extremely helpful
WARMINSTER, PA
Deborah F|2026 GMC Terrain
Confirmed Sales Customer
1/31/2026
Have been dealing with your company many years very satisfied with sales and service. Rick Grissinger was my salesman he was very polite helpful and explained everything from start to finish. Scott was also very helpful with the final paperwork
OAKFORD, PA
Deborah F|2025 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
Great service
OAKFORD, PA
Angelena S|2025 Buick Envista
Confirmed Sales Customer
12/31/2025
Experience was great, Anthony was very helpful
ANTHONY MANIGRASSI
12/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Thomas E|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/13/2026
The service was performed in a timely manner. I have been a customer since 2006 and will continue to bring my vehicles in for service when needed
1/13/2026
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
OAKFORD, PA
James N|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was great.
1/15/2026
James, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was convenient to make the appointment for my vehicle
1/15/2026
Richard, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
Charles L|2015 Buick LaCrosse
Confirmed Service Customer
1/15/2026
Took my car in for reword and I have to say that Faulkner Buick knocked it out the park as far as my concerns was for my vehicle
1/16/2026
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Making the appointment to dropping off my truck to the communication of progress to picking up my truck was easy and convenient
1/16/2026
Kenneth, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
SOUTHAMPTON, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
1/23/2026
Faulkner technicians were able to resolve my problem in an efficient manner.
1/24/2026
Frank, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
Jessica L|2026 GMC Terrain
Confirmed Sales Customer
1/28/2026
Quick and easy!
KELLY CASTANO
1/29/2026
Jessica, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Linda H|2022 GMC Terrain
Confirmed Service Customer
2/2/2026
Courteous, friendly staff. Service was finished quickly.
DRESHER, PA
James P|2022 GMC Terrain
Confirmed Service Customer
2/5/2026
Everything went well, and everyone was very courteous.
PHILADELPHIA, PA
Michael M|2025 Buick Envista
Confirmed Sales Customer
1/11/2026
I recently purchased a car from your dealership and had the pleasure of working with Ricky. He was absolutely excellent—providing outstanding customer service and demonstrating honesty throughout the entire process. Ricky made the experience smooth and stress-free. The dealership itself was clean, well-organized, and clearly well-run. Overall, I’m very satisfied and will gladly recommend your team to others. Thank you for making this such a positive experience!
RICK GRISSINGER
1/11/2026
Michael, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLUMSTEADVILLE, PA
Kathleen S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
The sales man was VERY helpful and took a lot of time to explain to me how everything works on my new truck.
RICK GRISSINGER
1/15/2026
Kathleen, we are glad we could help! If you're ever in need of more help, please let us know!
PENNDEL, PA
Carol R|2025 Buick Enclave
Confirmed Service Customer
1/23/2026
I had no appt and yet they took me within 10 min. I had a defective tire sensor. They replaced it and I was on my way. It was especially nice knowing the snow storm was coming I am most appreciative for the quick service.
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Jamison, PA
Edward D|2025 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
John was my service advisor and explained everything to me , helped me with my GM points as well. I would give him 25 stars. Roy who handles the shuttle service was on time and just a good guy give him 25 stars too Great Service Ed Devenney 215 768 7566
Bensalem, PA
Barbara H|2024 Buick Encore GX
Confirmed Service Customer
2/4/2026
My appointment was at 2pm and my car taken exactly on time. Everything was timely and efficient.
NEWTOWN, PA
Kevin H|2026 Buick Envista
Confirmed Sales Customer
2/4/2026
Kind, courteous and went bout of their way to help us
LANGHORNE, PA
Stephen C|2026 Buick Encore GX
Confirmed Service Customer
2/4/2026
It was very easy
DOYLESTOWN, PA
William T|2018 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
People are very courteous, friendly and professional in everything they do.
PHILA, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
2/12/2026
Friendly, knowledgeable, understanding
FAIRLESS HLS, PA
Bruce P|2024 GMC Terrain
Confirmed Service Customer
2/12/2026
👍
PHILADELPHIA, PA
Mike B|2026 GMC Yukon
Confirmed Service Customer
2/12/2026
Had a safety issue on a brand new Yukon Denali Ultimate. Matt in service said to get it in and they will do their best to get it looked at. He was a man of his word and understood my safety concerns and how much of a concern it was. Not only did they look at it, they also got it fixed and ready for pick up that day. That, in my eyes, was service in every sense of the word
BENSALEM, PA
Ann G|2025 Buick Envision
Confirmed Service Customer
1/23/2026
This was our first visit since buying a new Buick. It was for the free oil change. It was completed ahead of schedule. No problems.
1/25/2026
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
LANGHORNE, PA
Janel G|2022 Buick Encore GX
Confirmed Service Customer
1/23/2026
This team treats me like priority and makes me feel important and valued every time I walk in the door to the moment, I walk out with everyone of their staff that I encounter I have purchased every vehicle that I have owned for the last 25 years from this facility and I have no reason to go elsewhere They are incredibly good to me and a great group of people
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Shane H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/26/2026
Service was good and as expected
1/27/2026
Shane, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
BENSALEM, PA
Michael G|2024 GMC Sierra 1500
Confirmed Service Customer
1/26/2026
Friendly and helpful staff
1/27/2026
Michael, we're glad to hear you found our staff was so friendly and helpful! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Matthew F|2026 GMC Canyon
Confirmed Sales Customer
1/29/2026
Mike Durie got me a great deal and made sure the vehicle has everything I need. Process was quick and easy and my Canyon was detailed and ready to go!
SOUTHAMPTON, PA
Leroy C|2026 GMC Canyon
Confirmed Sales Customer
1/29/2026
Faulkner is the best. I would never buy a car from anyone else. Everyone is very nice. My salesman Paul was very knowledgeable. I recommend everyone.
PHILADELPHIA, PA
Mark L|2014 GMC Acadia
Confirmed Service Customer
2/6/2026
I had a battery replaced
PHILADELPHIA, PA
Gina M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/6/2026
Great
CHURCHVILLE, PA
Michael T|2026 GMC Sierra 1500
Confirmed Sales Customer
2/11/2026
It was great. Johnny was the nicest salesman I’ve ever worked with. I would Definitely go back.
WOODLYN, PA
George P|2023 GMC Terrain
Confirmed Service Customer
2/11/2026
Called on Thursday for appointment and you were able to fit me in for Friday.
BENSALEM, PA
Thomas B|2023 GMC Acadia
Confirmed Service Customer
2/17/2026
Showed up for my 5K oil change. Pulled into the bay. Customer service greeted me and went over the service. I waited. Service was complete within an hour. Recommendations for preventative service were provided. All in all, a pretty thorough service was provided.
PHILADELPHIA, PA
Susan D|2023 Buick Encore GX
Confirmed Service Customer
1/13/2026
Excellent service as always.
1/13/2026
Susan, we are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Matthew B|2020 GMC 3500HD Sierra
Confirmed Service Customer
1/19/2026
Experience was great. Vehicle taken in promptly at the appointment time. All services completed in a timely manner. They even washed it for free when finished. Overall, very impressed with the service department.
1/19/2026
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crodon, PA
Keliah R|2015 GMC Terrain
Confirmed Service Customer
1/21/2026
This was my first time being in a dealership for service. Staff was kind and helped when needed. Answered all questions and ensured I had a round trip ride to and from the dealership.
1/22/2026
Keliah, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christopher S|2024 Buick Encore GX
Confirmed Service Customer
1/22/2026
Accommodating and very friendly. Everything done in a timely manner. John was excellent.
1/23/2026
Christopher, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Patricia M|2025 Buick Envision
Confirmed Service Customer
2/9/2026
Turn around was quick
MONROEVILLE, NJ
Janis I|2026 Buick Encore GX
Confirmed Sales Customer
2/9/2026
Everyone was extremely helpful and easy to work with.
LANGHORNE, PA
Maryjo M|2026 GMC Terrain
Confirmed Sales Customer
2/9/2026
Mike and Ryan made the experience less stressful they were very friendly they took there time to make sure we understood the process and made it easier for us to walk away and feeling great with our new car
PHILADELPHIA, PA
Christine S|2020 Buick Encore GX
Confirmed Service Customer
2/13/2026
Fast and friendly. Longtime customer. Very satisfied with the service team!
PHILADELPHIA, PA
Peter P|2026 GMC Canyon
Confirmed Sales Customer
2/13/2026
My salesman, Paul was amazing. He was extremely knowledgeable and answered all my questions about the 2 different trucks I was considering. He made my experience much easier than other dealerships.
BENSALEM, PA
Dennis B|2016 GMC 1500 Sierra
Confirmed Service Customer
2/18/2026
John was great. Had awesome communication with me while my truck was getting fixed. Answered all the questions that I had. I just wish that the person who fixed my truck ran it and then topped off my coolant. Because now I need to fill it back up.
LEVITTOWN, PA
Daniel M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/2/2026
Our Salesperson Meg was awesome. I wanted to work out all the numbers before we came to the dealership and she was great at reaching out and communicating and we worked out a deal before I even got there. She was quick and very resourceful! Highly recommend her to anyone seeking to purchase or lease a new car!
LEVITTOWN, PA
Daniel L|2025 GMC Terrain
Confirmed Service Customer
2/2/2026
Timely and courteous
PHILADELPHIA, PA
Francis C|2017 GMC Terrain
Confirmed Service Customer
2/15/2026
The car was ready for pick up ahead of schedule. The only negative is that the car wash was not in operation.
BENSALEM, PA
Robert A|2024 GMC Sierra 1500
Confirmed Service Customer
2/15/2026
As always a first class operation Thanks Again
SOUTHAMPTON, PA
Donna S|2026 Buick Envision
Confirmed Sales Customer
2/16/2026
My salesman was wonderful Rick I didn't expect to spend the day there but he never left me sitting there twiddling my thumbs ,and I mean hours
PHILADELPHIA, PA
John B|2011 Buick Enclave
Confirmed Service Customer
2/16/2026
To start my vehicle was is for three days with two calls only, no communication. Then they said the part that was already repaired had to be replaced with a factory part that would fix the problem which it did not in my car is currently waiting to be towed. Second, they fixed the air-conditioning door now my air-conditioning doesn’t work the button just blinks but will not turn on. My car has had to check engine light on, but ran fine now after one service it is dead on the side of the road waiting for a tow.
PHILADELPHIA, PA
John M|2023 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
I brought my car in for shaking when braking. John got it in and found the solution to my problems and noticed something else was off and got that fixed right away. I enjoy driving my truck again.
FSTRVL TRVOSE, PA
Patrick O|2025 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
Adelina and Dave are professional & efficient.
HORSHAM, PA
Andrew L|2021 Buick Encore GX
Confirmed Service Customer
2/16/2026
When I call for anything, it always feels like I'm talking with trustworthy people, unlike other dealers, I always feel like theyre sharks, getting ready to scam me out of something. Your team is very straight forward & not very pushy. I did however not appreciate my key ring being damaged. The ring that holds a 2 piece charm was so stretched out that the charm now comes off because of the ring being stretched apart. I had to gorilla glue it together so that I dont lose any pieces, which is now permanently locking all pieces on. Lastly, I was a little upset my Buick wasnt ran through the car wash; maybe petty, but everytime I'm at a dealer getting work done, they always run it through to be washed, esp in the winter.
BRISTOL, PA
Marianne V|2025 Buick Envista
Confirmed Service Customer
2/5/2026
Everyone from the front desk to the man who worked on my car we’re very friendly.
WARMINSTER, PA
Aubri A|2024 Buick Envista
Confirmed Service Customer
2/10/2026
Experience was great as always.But I did notice a fingernail sized “gash” on my passenger rear tire that wasn’t there before. Not sure if it is causing my tire to lose air dramatically more than before or if it’s just the cold weather. Just wish it was caught before leaving the appointment. I normally leave 100% satisfied every time, but today we are lookin more at a 90% satisfied. Hoping I don’t need to get a new tire yet.
PENNDEL, PA
Michael R|2026 GMC Sierra 1500
Confirmed Sales Customer
2/10/2026
Chuck Mullen was stellar - always great follow up and ensured I got the right vehicle at the right price. Also, Ryan was as smooth as they come with the finance process, made sure all my questions were answered.
BENSALEM, PA
Karla C|2026 Buick Envista
Confirmed Sales Customer
2/11/2026
My experience at Faulkner Buick was exceptional! I received a was with a warm welcome from my sales consultant Meg. What I mean by that is she greeted me with a hug! She could have shook my hand but no she hug me. And, I’m telling you that spoke volumes to me. When I shared my experience on purchasing my car that was one of the most beautiful things I can remember from the experience! She went out of her way to make sure when my car was ready for me that I would be excited about my car and I was and still am! I also like to mention that Scott the finance guy was also pleasant to work with nice guy. Scott explained everything to me that I needed to know about purchasing my car. So far I have no regrets of purchasing my 2026 Buick Envista!!!
LAWRENCE TWP, NJ
Sabrina H|2024 GMC Acadia
Confirmed Service Customer
2/14/2026
Everything went well
PHILADELPHIA, PA
Maryjo M|2026 GMC Terrain
Confirmed Service Customer
2/22/2026
Everyone is very professional always nice dealing with all the staff.
PHILADELPHIA, PA
Jordan H|2026 GMC Sierra 1500
Confirmed Sales Customer
2/23/2026
It was the easiest to buy it. No pressure and got me what I wanted.
PHILADELPHIA, PA
Janemarie M|2026 Buick Envista
Confirmed Sales Customer
3/2/2026
Knowledgeable, friendly, top notch!!!!
JHAN AVENDANO
3/4/2026
Janemarie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTHAMPTON, PA
Peter M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/2/2026
Meg was very helpful and made the whole process very easy
MARGARET VEARLING
3/4/2026
Peter, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
STATEN ISLAND, NY
Anthony M|2013 Buick LaCrosse
Confirmed Service Customer
2/6/2026
I called and told them that my service battery center light was coming on. I brought it in and it needed a new battery and an alternator, which I kind of figured it would. The service people were fine, and I didn’t receive any bad treatment. They even gave me a senior citizen discount on the amount. But when I got the car back and started it up The service airbag light comes on. It has never done that previously. I don’t know how that happened? I don’t know what to do at this point because like I said it’s never happened before and the part to fix it. It’s probably gonna cost a ton of money..
PHILADELPHIA, PA
Richard G|2025 Buick Envision
Confirmed Service Customer
2/13/2026
great
HAVERTOWN, PA
Kathryn S|2026 GMC Terrain
Confirmed Sales Customer
2/13/2026
I had contacted Pat Duffy ahead of time about a vehicle. I came in and Chuck Mullen took care of me from there. Explained everything and anything I needed to know about the vehicle and more. Both gentleman did an amazing job getting me out of my lease with ford to make sure I could become a gmc customer. We are more than pleased and are excited to bring our business back to Faulkner Buick gmc.
BENSALEM, PA
Mary L|2025 GMC Acadia
Confirmed Service Customer
2/18/2026
Excellent Service
FSTRVL TRVOSE, PA
Kelly N|2026 GMC Acadia
Confirmed Sales Customer
2/18/2026
From the second we walked through the door, we were instantly greeted and felt at ease throughout the entire car buying process. Anthony was very knowledgeable, answered all of our questions and made the entire experience extremely easy. The entire team was friendly and professional. Would definitely buy here again!
PHILADELPHIA, PA
Madelyn A|2026 GMC Terrain
Confirmed Sales Customer
2/23/2026
Very good experience! Everything was well explained to me I really had a good time !
PHILADELPHIA, PA
Dale L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/25/2026
Great service. John was great
LEVITTOWN, PA
Ricky G|2026 GMC Terrain
Confirmed Service Customer
2/25/2026
Efficient and timely! Great job David
PIPERSVILLE, PA
Ryan M|2026 GMC Canyon
Confirmed Service Customer
2/25/2026
Very friendly and service is very good
PHILADELPHIA, PA
Judith M|2025 Buick Enclave
Confirmed Service Customer
3/2/2026
Everything went perfectly. In and out in timely manner, associates were pleasant and efficient. Thank you
3/4/2026
Judith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Charles T|2021 Buick Encore GX
Confirmed Service Customer
3/2/2026
The banging noise is still there. The new shock did nothing to fix the noise. The technician said he did not here the noise I heard the banging noise soon has I got the vehicle back. Now it is banging all the time.
3/4/2026
Charles, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Donna D|2025 GMC Acadia
Confirmed Service Customer
1/8/2026
Great experience
1/9/2026
Donna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HUNTINGDON VY, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
1/8/2026
For Nick And All On The Team, Nick And All Involved Provided Very Professional, Timely, Fair, And Courteous Service!!! God’s Blessings And Thank You!!! 🙏🏻👍 Vr, John M. Dougherty
1/9/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HUNTINGDON VY, PA
Susan Z|2026 Buick Encore GX
Confirmed Sales Customer
1/8/2026
the staff was professional and friendly. Michael and Scott made the experience pleasant.
MICHAEL DURIE
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEVITTOWN, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
To bad the vehicle couldn't get washed
2/14/2026
Ronald, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may identify ways to improve your experience. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Robert L|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Professional and prompt service. Nice waiting area.
PHILADELPHIA, PA
John D|2022 Buick Envision
Confirmed Service Customer
2/16/2026
Went for ab oil change and new wipers. Went great
WARRINGTON, PA
Alexandra E|2026 Buick Encore GX
Confirmed Service Customer
2/17/2026
The Service attendant was very helpful when I originally came in, as he attempted to fix my bumper before we realizing it would repair required the Buick to be put on lift. We were able to schedule a repair appointment at time that was soon and convenient to my schedule.
PHILADELPHIA, PA
Billie S|2026 Buick Enclave
Confirmed Sales Customer
3/1/2026
Dealership was responsive and professional
BENSALEM, PA
William L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/2/2026
Our 2 previous purchases at Faulkner over the years were good experiences. So there was a trust factor in place which doesn’t always happen at a car dealership. Rick made our most recent experience just as satisfying. He was accommodating, helpful, friendly and professional. We wouldn’t hesitate to buy from Faulkner in the future.
RICK GRISSINGER
3/4/2026
William, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
FAIRLESS HILLS, PA
Francis E|2023 GMC Terrain
Confirmed Service Customer
2/7/2026
Paul (Sales) and Ryan (Finance) did a fantastic job to work with us to find what we needed and what worked best for us within budget.
HATBORO, PA
Michael G|2026 GMC Sierra 1500
Confirmed Sales Customer
2/8/2026
Great salespeople
CONSHOHOCKEN, PA
Rod D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
Upon arrival, I was greeted by John and instructed Work to meet him at his desk inside the building and we just went in and we talked about my vehicle. He told me what to expect. Give me a timeline and everything went great.
ALLENTOWN, PA
Debra B|2023 GMC Terrain
Confirmed Service Customer
2/16/2026
All my needs and concerns were meant. Waiting on a part to come in for replacement.
TREVOSE, PA
Geraldine F|2018 Buick Encore
Confirmed Service Customer
2/16/2026
The service was exceptional! From the time I checked in with John to the repair and the shuttle service from the dealership to my home and back was so easy and pleasant. Great job from a great crew!!! Thank you!!!!
PHILADELPHIA, PA
Jonas G|2026 GMC Sierra 1500
Confirmed Sales Customer
2/16/2026
All I have to say is chuck is the salesman I’ve ever known always in touch with me
LEVITTOWN, PA
Steven T|2023 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
As usual, a great experience with the service department and their car of my vehicle. The service department is the reason I keep coming back to Faulkner. Dave and the crew took care of all my concerns on Saturday 2/14/26.
LEVITTOWN, PA
Stephen R|2021 GMC 1500 Sierra
Confirmed Service Customer
2/19/2026
Easy to schedule, great communications through the repair process and great work completed timely.
WARMINSTER, PA
David K|2024 GMC Acadia
Confirmed Service Customer
2/19/2026
I used the GMC app to make my appointment but it did not put it into the system of the service department. Despite the tech issue, they made sure my vehicle was able to be serviced anyway.
LANGHORNE, PA
David M|2014 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
John was my service advisor and was great as always. Service was what i asked for and was done in a timely manner. I will be back like always.
3/5/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
John C|2026 Buick Encore GX
Confirmed Sales Customer
3/2/2026
Was in and out quickly
PHILADELPHIA, PA
Elizabeth H|2022 GMC Terrain
Confirmed Service Customer
3/5/2026
Recent service went absolutely fine.
3/7/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
LANGHORNE, PA
Gary S|2024 GMC Yukon
Confirmed Service Customer
3/2/2026
nice job
3/4/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Phillip K|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/2/2026
Used the shuttle service. You could use a bigger and more comfortable car for the shuttle. The small buick was not that comfortable.
3/4/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
George B|2019 GMC Terrain
Confirmed Service Customer
3/5/2026
no problems they were very helpful all was good.
3/6/2026
George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Albert P|2026 GMC Sierra 1500
Confirmed Sales Customer
3/5/2026
great job from start to finish....amazing team
JHAN AVENDANO
3/5/2026
Albert, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.
GALLOWAY, NJ
Robert M|2025 GMC HUMMER EV Pickup
Confirmed Service Customer
3/9/2026
Quick service kept me informed my service rep top-notch
3/10/2026
Robert, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRESHER, PA
Nadine S|2026 GMC Sierra 1500
Confirmed Sales Customer
3/9/2026
Our sales rep was great and made sure we got just what we wanted
KELLY CASTANO
3/10/2026
Nadine, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
John W|2018 GMC 1500 Sierra
Confirmed Service Customer
3/9/2026
The team took excellent care of my truck and made excellent recommendations and explained everything thoroughly
3/10/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Thanks again for the recommendation, and have an amazing day!
FSTRVL TRVOSE, PA
Kenneth A|2021 GMC 2500HD Sierra
Confirmed Service Customer
3/11/2026
Had appointment and still the wait time was much longer than should have been. Lobby was packed. No room to sit and shuttle was not available to use due to the waitlist.
3/13/2026
Kenneth, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWFIELD, NJ
Janemarie M|2026 Buick Envista
Confirmed Service Customer
3/11/2026
Car was worked on at designated time and finished in a timely manner
3/13/2026
Janemarie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
SOUTHAMPTON, PA
Steven P|2023 Buick Encore GX
Confirmed Service Customer
2/18/2026
Great service as always. service writers and techs keep you updated on service being performed. The shuttle service is excellent and accomadating.Thanks for the quality Work and service. Steve P
CROYDON, PA
Kimberly D|2018 Chevrolet Tahoe
Confirmed Service Customer
2/18/2026
Matt was great
PERKASIE, PA
Gregory S|2025 GMC Canyon
Confirmed Service Customer
2/18/2026
Issues were taken care of in a timely manner
TREVOSE, PA
Charles M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Chuck Mullen is the greatest sales dragon in the history of sales
LANGHORNE, PA
Steven S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Charlie Mullen was very easy to deal with and went above and beyond thank you Charlie and staff
LEVITTOWN, PA
Amanda K|2025 Buick Envista
Confirmed Service Customer
2/27/2026
Dave? I believe this is probably thee best experience aside from purchasing my vehicle that I've ever experienced here. He asked the first person to ever asked how is my vehicle and if I had ant concerns or issues I needed to bring up. Of course it took me bu surprise and I couldn't think of anything
EWING, NJ
Deborah A|2025 Buick Encore GX
Confirmed Service Customer
2/27/2026
Kind, friendly and efficient service.
PHILADELPHIA, PA
Breanna H|2020 GMC Terrain
Confirmed Service Customer
2/27/2026
Extremely pleasant atmosphere and staff! Quickly diagnosed and resolved my issue.
SOUTHAMPTON, PA
Eric T|2024 Buick Envista
Confirmed Service Customer
3/4/2026
Everything was great
3/6/2026
Eric, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
William H|2026 GMC Sierra 1500
Confirmed Sales Customer
3/4/2026
Everything went very well from the salesman to the finance to the maintenance
JHAN AVENDANO
3/6/2026
William, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Michele C|2019 Buick Cascada
Confirmed Service Customer
3/9/2026
Everyone was helpful and friendly
3/10/2026
Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Suretha L|2022 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
I love the communication and the service from the dealership
3/11/2026
Suretha, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Stephen R|2023 GMC Acadia
Confirmed Service Customer
2/20/2026
Well organized, work is done in a timely manner and very courteous with no pressure. What more can you ask for.
FSTRVL TRVOSE, PA
William S|2023 Buick Encore GX
Confirmed Service Customer
2/20/2026
Was easy.
PHILADELPHIA, PA
Paul S|2025 Buick Enclave
Confirmed Service Customer
2/23/2026
It was unfortunate that I needed warranty service on a 1 year old vehicle but the work was completed as scheduled and in a reasonable time.
JAMISON, PA
Theresa M|2026 Buick Encore GX
Confirmed Sales Customer
2/23/2026
I was told I could get my family first discount while I closed the transaction on my vehicle, but you can not. I should have done it ahead of time.
YARDLEY, PA
Michael Z|2026 Buick Envista
Confirmed Sales Customer
2/23/2026
Our sales rep Anthony was excellent. Answered all our questions and even laughed at some of my jokes.
LANGHORNE, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
The service manager, John Weiser , gave me excellent service to get my truck in , fixed n back out on road,
BENSALEM, PA
Teresa W|2022 GMC Terrain
Confirmed Service Customer
3/11/2026
scheduled an appointment online for the first visit (15,000 Mile) and chose the option to wait for it. i got there on time (10:00 AM)and just had a question about my remotes not working correctly. the gentleman at the counter said it waws probably just the batteries and i would need to contact my salesman to get that looked at?? service department doesn't so that? when questioned it he then told me ii could wait but it would be about 2 + hours before he could get the car looked at. 2 hours??? i ended up getting a shuttle ride home. my car wasn't available until 4 PM approx. i don't understand why t would take so long and why the opton to wait for the car was even offered!
3/13/2026
Teresa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Karen K|2022 GMC Acadia
Confirmed Service Customer
3/13/2026
There’s no reason that after driving my car for 11 months, I should need brand new tires a battery and pay $2000. I drove 11,000 miles. That’s not terrible.
3/16/2026
Karen, we are disappointed to hear that you did not have a more positive experience with us at Faulkner Buick GMC. We'd like the opportunity to discuss this with you. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Martin R|2017 Buick LaCrosse
Confirmed Service Customer
3/13/2026
Did everything quickly and correctly
3/15/2026
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
SOUTHAMPTON, PA
Theresa N|2021 GMC Acadia
Confirmed Service Customer
2/12/2026
Very pleased with the service had trouble with 1 of the remotes .Replaced multiple batteries in it so th ey Replaced it with a new one.
PHILADELPHIA, PA
Johanna E|2020 GMC Terrain
Confirmed Service Customer
2/12/2026
Setting up my appointment was a breeze. My service advisor John contacted me immediately to discuss my vehicle's concerns, was kind, clear and extremely helpful in explaining my vehicle's needs. My inspection and repairs were done earlier than expected and my car is immaculate and running beautifully.
SOUTHAMPTON, PA
Paul F|2023 GMC Acadia
Confirmed Service Customer
3/13/2026
I stopped in without an appointment to get a new battery. Everyone was very friendly and helpful and I was in and out within an hour.
3/16/2026
Paul, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
3/13/2026
Professional kind courteous services. Kudos to John Weiman and the mechanics. I appreciate you all
3/16/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Edward W|2015 Buick Verano
Confirmed Service Customer
3/13/2026
Work done in timely manner
3/16/2026
Edward, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Nancy S|2019 GMC Yukon XL
Confirmed Service Customer
3/13/2026
I was satisfied with the service and the service I received.
3/16/2026
Nancy, your satisfaction is our top priority. We hope you have a great day!
PHILADELPHIA, PA
James A|2024 GMC Canyon
Confirmed Service Customer
3/13/2026
the service and timeliness of the work was exceptional. The service consultant was professional friendly and helpful. My issue is with GM - My vehicle is roughly 16 months old with 18k miles. A sensor on the brake pads "broke" and is NOT covered under my factory or extended warranty I purchased. I was told that apparently this happens quite often and the service consultant has unfortunately no recourse in this - they also said GM is aware. I called GM at the suggestion of Faulkner, who again were terrific and got the "run around". So my only my only recourse is to turn off the notification or PAY close to $700 to get it fixed/replaced. Very disappointing that the OEM knows this and has no solution.
3/16/2026
James, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
EAGLEVILLE, PA
Mitchell B|2023 Buick Envision
Confirmed Service Customer
3/21/2026
I brought in my BUICK ENVISION-SUV for the annual PA-STATE inspection, and I wanted an oil change. Very cordially – as usual – they took all my information and invited me to go get a cup of coffee and sit and wait or sign up to be driven home to my house by one of their employees. I got my cup of coffee and then I signed up and pretty soon my name was called and I was on my way home After being home for a while – I received a call that my car was indeed done with the inspection and oil change and they washed my car for me and they were sending a driver to come and get me to take me back to the FAULKNER’s Buick dealership! Another great job for me – as usual!!
3/24/2026
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Charles T|2021 Buick Encore GX
Confirmed Service Customer
2/19/2026
When in for banging noise on left rear it has been going for years. Thought it was shock but no it is still doing it. The Technician took it for ride no noise but I get it home still there.
PHILADELPHIA, PA
Reginald T|2025 GMC Acadia
Confirmed Service Customer
2/27/2026
Everything was professional
PHILADELPHIA, PA
Nicole R|2022 GMC Terrain
Confirmed Service Customer
3/2/2026
I have been a customer since 2022. The service at Faulkner has always remained top tier. I will not go anywhere else!
3/4/2026
Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. Until the next time we meet, take care!
CROYDON, PA
Felicia H|2026 GMC Terrain
Confirmed Service Customer
3/7/2026
Fast and Great service!
3/9/2026
Felicia, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Eleanor P|2023 GMC Terrain
Confirmed Service Customer
3/7/2026
Always polite and let you know what’s going on with your vehicle
3/10/2026
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
James D|2019 GMC Terrain
Confirmed Service Customer
3/10/2026
Everyone that I spoke with were great.
3/11/2026
James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael H|2018 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
Always courteous, professional and friendly
3/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Albert S|2021 Buick Enclave
Confirmed Service Customer
3/16/2026
Dave took great care of me and the Buick. Excellent service.
3/17/2026
Albert, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Hana G|2015 Buick LaCrosse
Confirmed Service Customer
3/19/2026
Able to get service appointment with short notice. Got full explanation of necessary repairs and was informed as to those that were necessary and those that could be deferred
3/22/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
RICHBORO, PA
Eileen T|2016 Buick Encore
Confirmed Service Customer
3/19/2026
Courteous, quick and they give a senior discount!
3/22/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Mike F|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/4/2026
Dave Malinowski was very easy to talk to and knowledgeable on my recalls for my truck Great experience and great customer service. Faulkner trevos has been nothing short of excellence through and through.
3/7/2026
Mike, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
John M|2023 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
My service was handled quickly, and I was kept updated throughout the entire process.
3/6/2026
John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Trevose, PA
Syreeta J|2022 GMC Acadia
Confirmed Service Customer
3/16/2026
Great Customer service John is a awesome representative of GMC
3/17/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Valerie T|2022 GMC Terrain
Confirmed Service Customer
3/24/2026
Very professional and satisfied with the work there was done
3/26/2026
Valerie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/24/2026
Courteous, dependable service
3/26/2026
Larry, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
BENSALEM, PA
Valerie V|2025 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Every thing went great, I was there for my first maintenance service . I was going to wait for my vehicle but I can’t sit still long , so the dealership driver dropped me off at a department store near by. When the service was done, I was picked up and taken to my vehicle.They washed it and took great care of it.
3/27/2026
Valerie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
SOUTHAMPTON, PA
Kirk B|2024 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Great customer service
3/27/2026
Kirk, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
3/24/2026
When I called for an appointment, the person I spoke to knew that it was important to get me in quickly and got me in that afternoon. I know that can’t happen all the time, but I was very grateful! When I arrived, the service advisor was very helpful.
3/27/2026
Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WARMINSTER, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
3/6/2026
VERY FRIENDLY,A NICE PLACE TO TAKE OUR AUTO.
3/7/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PENNDEL, PA
Lester H|2023 GMC Acadia
Confirmed Service Customer
3/6/2026
When I entered the service area in my car, I noticed the car in front of me was being vacuumed. I assumed that Faulkner did this as to all vehicles being serviced. When I sat in my car when my service was finished, I noticed that my car wasn’t vacuumed. I had something to do as I was leaving or I would have gone inside to the service desk to ask about it.
3/7/2026
Lester, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (267) 984-4658 when you have an opportunity, and we will be more than happy to try and turn your experience around.
MORRISVILLE, PA
John W|2025 Buick Envision
Confirmed Service Customer
3/16/2026
prompt,courteous service
3/17/2026
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
TREVOSE, PA
Alyssa F|2025 GMC Terrain
Confirmed Service Customer
3/16/2026
John was great. Everything was done in a timely fashion & without an appt in advance. I was only disappointed I was offered a car wash & that wasn’t done. Otherwise, great service as always.
3/17/2026
Alyssa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Peter S|2015 Buick LaCrosse
Confirmed Service Customer
3/19/2026
Car was diagnosed and I was advised. Good experience.
3/20/2026
Peter, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WARMINSTER, PA
Kenneth H|2026 GMC Acadia
Confirmed Sales Customer
3/19/2026
Upfront and honest representation and great service.
JHAN AVENDANO
3/20/2026
Kenneth, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DOYLESTOWN, PA
Mark W|2025 GMC Sierra 1500
Confirmed Service Customer
3/19/2026
It was great
3/20/2026
Mark, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MOUNT LAUREL, NJ
Clare L|2026 Buick Encore GX
Confirmed Sales Customer
3/25/2026
Once again, Chuck was a pleasure to work with. In one afternoon, I was able to turn in my leased vehicle and ride off with a new Buick Encore GX. Thank you Chuck for great service!
CHUCK MULLEN
3/27/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
William W|2024 GMC Yukon XL 1500
Confirmed Service Customer
3/27/2026
Great job very thorough completed on time
CROYDON, PA
Chyron H|2026 GMC Terrain
Confirmed Service Customer
3/12/2026
I was late for my appointment but was accommodated and left the dealership satisfied!
3/14/2026
Chyron, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Janice F|2019 Buick Envision
Confirmed Service Customer
3/13/2026
Friendly, professional staff and clean waiting room.
3/13/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
NEWTOWN, PA
Larry L|2021 Chevrolet Colorado
Confirmed Service Customer
3/16/2026
no problems John got me discounts and finished my inspection in a reasonable time
3/18/2026
Larry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Glenn C|2024 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
Good fast courteous service.
3/18/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTVILLE, NJ
Kevin D|2024 GMC Sierra 1500
Confirmed Service Customer
3/23/2026
I was extremely disappointed. My appointment was for 9am. I was there at 9, an hour later but walked out the front door and my truck was still in the same spot. I told the guy at the desk to just have them do my oil change because I had to leave. Next thing I know, the tires are getting taken off. I didn’t leave for another 35-40 minutes. This is the 2nd time I waited and an hour passed and my truck still hadn’t been touched. I will no longer be having my truck, that I bought at your location, serviced with you.
3/25/2026
Kevin, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
James K|2024 GMC Terrain
Confirmed Service Customer
3/26/2026
Friendly and explain what my future services were going to be needed
3/29/2026
James, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Eleanor P|2026 GMC Terrain
Confirmed Sales Customer
3/26/2026
Good team work. Friendly people Everyone treated me well. This is my 4th lease with the dealership.
PHILADELPHIA, PA
James S|2026 Buick Envista
Confirmed Sales Customer
4/2/2026
Very pleased
BENSALEM, PA
Alexander C|2026 GMC Yukon
Confirmed Sales Customer
4/3/2026
Great experience with my trade in and new vehicle purchase
MEDFORD, NJ
Timothy C|2026 GMC Terrain
Confirmed Service Customer
3/11/2026
I reported on my brand new 2026 GMC terrain Denali that the front end had a shaking to it when it started up from a dead stop they seemed to think there wasn’t a problem there is I’ll be back
3/11/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Rachel B|2024 GMC Acadia
Confirmed Service Customer
3/14/2026
The service representatives are professional & friendly. They listened to my concerns and kept me informed throughout the repair.
3/17/2026
Rachel, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Beverly C|2018 GMC Terrain
Confirmed Service Customer
3/15/2026
I always have good service since 2005
3/17/2026
Beverly, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Raymond B|2025 Buick Encore GX
Confirmed Service Customer
3/15/2026
Excellent, every thing done a timely manner
3/17/2026
Raymond, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PHILADELPHIA, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
3/19/2026
Friendly, able to answer all my questions
3/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRLESS HLS, PA
Judith S|2021 GMC Terrain
Confirmed Service Customer
3/19/2026
As always, excellent service experience!
3/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Ronald P|2017 Buick LaCrosse
Confirmed Service Customer
3/23/2026
Everything was handled very well
3/25/2026
Ronald, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Virginia K|2023 GMC Terrain
Confirmed Service Customer
3/26/2026
Everyone very friendly and offered coffee etc while I was there. Extremely satisfied !!
3/28/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Thomas A|2024 GMC Terrain
Confirmed Service Customer
3/27/2026
There seemed to be a computer/technology problem that slowed down check out and payments when leaving.
PHILADELPHIA, PA
Carollynn M|2023 Buick Encore GX
Confirmed Service Customer
4/6/2026
Great customer service. Matt is outstanding.
DAVID MALINOWSKI
4/7/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Arthur B|2003 Buick Regal
Confirmed Service Customer
3/23/2026
I really appreciate the car service. Getting me in when I didn't have an appointment was grand. Although, I was really disappointed about the mechanic who worked on the car leaving greasy and muddy footprints on the driver side carpet. I am not sure what it will cost nor where to go to get it cleaned. After spending $1500 of service I really can't afford it right now. I can't believe it went unnoticed. The car seems to be working fine now. Next time I will bring my own plastic to cover both the floor and the seat. Thanks.
3/25/2026
Arthur, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/23/2026
Very good
3/25/2026
Raymond, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Rudolph S|2025 Buick Encore GX
Confirmed Service Customer
3/23/2026
All services as requested were well performed and completed on time.
3/26/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
4/7/2026
They always do a good job, had a great experience and I appreciate the ride home and back from the shuttle hat’s off to him.
MATTHEW WIELAND
4/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
Louis A|2025 Buick Envista
Confirmed Service Customer
4/7/2026
Service was great and quick!
JOHN WEISER
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FALLSINGTON, PA
Neil H|2018 GMC Yukon
Confirmed Service Customer
4/7/2026
I’m trying to get in touch with you guys there was work done on my truck now it sounds terrible banging banging i need to get it back up there however I am at work right now don’t know if it was test driven before I got it back but the mechanic should of easily heard the noise thank you
JOHN WEISER
4/8/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please reach out to us so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Sam G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2026
Great group of people , handled my concerns in a professional manner
JOHN WEISER
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Roxanne S|2026 Buick Encore GX
Confirmed Service Customer
3/27/2026
Paul in Sales was professional, informative and supportive throughout the process. He ensured that the prices was right for me to accept and that I was ready to drive away in the Encore comfortably. He even set up my IPhone connection and serious radio so I could listen to my drive home favorite WIP 🤗 Scott in finance was also very helpful in providing me a 2 Be Sure warranty. I was referred to Paul by a very satisfied customer and will be recommending Paul and Scott to my family and neighbors. By the way my neighbor who inspired my interest in the Encore told me she is jealous of my ocean blue Encore 🥳 Thanks to everyone who made my buying experience wonderful!
PHILADELPHIA, PA
Mildred H|2024 Buick Encore GX
Confirmed Service Customer
4/6/2026
Oil change only took 1.5 hrs. Not bad. Found the gentleman who took my keys was pleasant. Only major issue is the phone system. Terrible and awful. Other than that, Faulkner has been my dealership for many years.
DAVID MALINOWSKI
4/7/2026
We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
William B|2015 GMC 3500HD Sierra
Confirmed Service Customer
4/7/2026
It's an enjoyable experience when I go there for my service work. I keep up on my GMC SIERRA 3500HD with regular oil changes and scheduled maintenance as required. I have gotten to know tge service department personnel pretty good over the years, which makes it a pleasant visit. Very pleased with Dave, John, and Jerry, all good people. .
JOHN WEISER
4/7/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Marcella R|2025 Buick Encore GX
Confirmed Service Customer
4/7/2026
Staff is always professional kept me updated on the status of my car that was brought in for maintenance
DAVID MALINOWSKI
4/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Gary B|2025 Buick Enclave
Confirmed Service Customer
4/13/2026
Vehicle had an unusual issue that was diagnosed very quickly because a technician remembered 2 cars with the same issue. Communication was excellent throughout.
JOHN WEISER
4/14/2026
We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
HUNTINGDON VY, PA
Allan C|2026 GMC Terrain
Confirmed Service Customer
4/13/2026
Brought car in for 5K service.They rotated the tires to 39lbs and did not properly reset sensor
DAVID MALINOWSKI
4/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
DRESHER, PA
Eric P|2024 Buick Encore GX
Confirmed Service Customer
4/6/2026
Very professional service
JOHN WEISER
4/9/2026
Eric, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
MELISSA M|2026 GMC Acadia
Confirmed Sales Customer
4/6/2026
My experience at Faulkner GMC was amazing from start to finish. The online inquiry process was seamless and led me to meeting my salesperson, Meg, who was fantastic to work with. From sales all the way through the finance department, everyone was professional, attentive, and never pushy. I truly felt comfortable throughout the entire process. I’m very satisfied with my overall experience and would highly recommend them!
MARGARET VEARLING
4/8/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
LEVITTOWN, PA
Patricia M|2024 Buick Encore GX
Confirmed Service Customer
4/13/2026
I’ve been a customer at Faulkner for several years now. It’s always a good experience having my car serviced there. Everyone is so pleasant, professional and efficient. I’m fully confident my car is in good hands!
MATTHEW WIELAND
4/14/2026
Patricia, Wow, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
LANGHORNE, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
4/13/2026
Great service I want to shout out Eric for the awesome detailing of my vehicle recently
ANTHONY PAOLINI
4/14/2026
Zainah, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Eugene B|2025 Buick Encore GX
Confirmed Service Customer
4/13/2026
I brought my 25 Buick in for service 2 times and the GPS problem still has not been corrected. The service people have been great but the GPS problem has not been resolved.
DAVID MALINOWSKI
4/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Andrea L|2026 GMC Terrain
Confirmed Service Customer
4/15/2026
very accommodating
JOHN WEISER
4/15/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Elizabeth J|2017 GMC Acadia
Confirmed Service Customer
4/15/2026
A very professional staff and kind Loved it. Will not go anywhere else
MATTHEW WIELAND
4/16/2026
Elizabeth, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Thomas B|2025 Buick Encore GX
Confirmed Service Customer
3/6/2026
talking to a rep much better then trying on line. rep was very nice and helpful john weiser service assistant was spot on and service handled my inspection oil change and much more great very pleased with all at faulkner buick trevose pa
3/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Michael P|2026 GMC Canyon
Confirmed Service Customer
4/7/2026
I have dealt with my salesman Rick before and he was incredibly knowledgeable and helpful.
ANTHONY PAOLINI
4/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
ALICE P|2026 Buick Envision
Confirmed Sales Customer
4/9/2026
Everyone we came into contact with at Faulkner was very pleasant and helpful. Our salesman, Michael Durie was very easy to work with. Especially when he took the time to explain all of the Avenir features.
MICHAEL DURIE
4/10/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Atillah S|2020 Buick Envision
Confirmed Service Customer
4/9/2026
I was a little disappointed this time around. I dropped my car off on Monday, March 30 and didn’t get my car back until Tuesday, April 7th. I was unfortunately left without a vehicle for 7 days, impacting work and other duties that I needed my vehicle for. The communication was thorough but a little delayed.
PHILADELPHIA, PA
CHRISTOPHER R|2026 GMC Sierra 1500
Confirmed Sales Customer
4/9/2026
They treated me so well and were so easy to work with. They wouldn’t let me leave until I got the deal that worked best for me.
JHAN AVENDANO
4/10/2026
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PHOENIXVILLE, PA
David E|2023 GMC Yukon
Confirmed Service Customer
4/13/2026
Your dealership is fantastic. I cannot recall ever being disappoinbted.
JOHN WEISER
4/14/2026
David, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
HOLLAND, PA
JAMES P|2026 GMC Terrain
Confirmed Sales Customer
4/13/2026
The whole experience was very efficient. The staff was courteous and professional which made the day very pleasant.
KHRYSTYNA YAREMCHUK
4/14/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
LANGHORNE, PA
Margaretha M|2025 GMC Terrain
Confirmed Service Customer
4/16/2026
Staff was courteous, and explained everything well. Appointment was right on schedule.
DAVID MALINOWSKI
4/16/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Audrey R|2026 Chevrolet Equinox
Confirmed Service Customer
3/17/2026
This was my first time at the dealership for service. Everyone was extremely professional and very respectful. My vehicle was serviced quickly and I was very happy with the mechanics work product. The dealership offers drop-off and pick-up complimentary service, which is a tremendous benefit for working people.
3/18/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SABINSVILLE, PA
Janet D|2014 Buick LaCrosse
Confirmed Service Customer
4/17/2026
Great customer service!
MATTHEW WIELAND
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Margaret V|2026 GMC Sierra 1500
Confirmed Service Customer
4/17/2026
All the reps were very nice and helpful
DAVID MALINOWSKI
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Joseph P|2024 Buick Envision
Confirmed Service Customer
4/17/2026
Great
JOHN WEISER
4/17/2026
Joseph, thank you for your kind words and this wonderful review!
SOUTHAMPTON, PA
GEORGE U|2026 Buick Enclave
Confirmed Sales Customer
4/17/2026
good
RICK GRISSINGER
4/17/2026
George, we really appreciate your feedback! Until the next time we meet, take care!
LANGHORNE, PA
Sarah S|2022 Buick Encore GX
Confirmed Service Customer
4/20/2026
John was great and helped with my additional service request
JOHN WEISER
4/22/2026
Sarah, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Leroy J|2026 GMC Canyon
Confirmed Service Customer
4/20/2026
Excellent
JOHN WEISER
4/22/2026
Leroy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Diane E|2024 Buick Encore GX
Confirmed Service Customer
4/21/2026
The service was fast. Everything they did was explained to me fully .
DAVID MALINOWSKI
4/22/2026
Diane, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Carol A|2022 Buick Encore GX
Confirmed Service Customer
4/21/2026
Everyone very nice To me ! Been going there for many many yrs !
DAVID MALINOWSKI
4/22/2026
Carol, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
William M|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
Kept me informed the entire time that my truck was in service
JOHN WEISER
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
William C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/4/2026
Your mailed discount coupons, offer a discount for oil changes on gas engines. I purchased a diesel from you and would like to see a discount for my oil changes
CHURCHVILLE, PA
Michail A|2026 GMC Sierra 1500
Confirmed Sales Customer
4/4/2026
Great experience, fast shipping.
COURT HOUSE, NJ
Joseph C|2025 GMC Acadia
Confirmed Service Customer
4/8/2026
Courteous and Professional - well done.
JOHN WEISER
4/10/2026
Joseph, we really appreciate your positive review! Until the next time we meet, take care!
PHILADELPHIA, PA
Patrick F|2020 GMC Acadia
Confirmed Service Customer
4/13/2026
Overall experience was excellent. Everything thing was on time. John explained the whole process and went over the inspection and results with me.
JOHN WEISER
4/13/2026
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Samuel L|2022 Buick Envision
Confirmed Service Customer
4/14/2026
professional
JOHN WEISER
4/15/2026
Samuel, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Harry R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/17/2026
Liked video of multi point inspection
JOHN WEISER
4/17/2026
Harry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROYDON, PA
Douglas R|2026 GMC Canyon
Confirmed Service Customer
4/17/2026
I recently came in for my first service with Faulkner. They greeted me right away. They helped make the process as easy as possible.
JOHN WEISER
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Karen L|2021 GMC Acadia
Confirmed Service Customer
4/26/2026
It was taken in for an issue where the fan would not shut off when the car was turned off. Received a letter from manufacturer that it was an issue they would fix at No charge and that is what they did. Along with that I requested an oil change and had that completed the same day. Have always been please with the service I have received and that is why I keep coming back. I have been a GMC owner for over 15 years.
JOHN WEISER
4/28/2026
Karen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Wanda Y|2022 GMC Acadia
Confirmed Service Customer
4/26/2026
The cabin filter was not reset on my last vist when it was changed. The technician was honest enough to tell the filter was changed all they needed was to reset the button
DAVID MALINOWSKI
4/27/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAMILTON, NJ
Cecelia L|2018 GMC Terrain
Confirmed Service Customer
4/9/2026
All went well
DAVID MALINOWSKI
4/9/2026
Cecelia, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILA, PA
JAMES G|2026 GMC Acadia
Confirmed Sales Customer
4/9/2026
Easy straight forward simple car buying experience. I will go back there again
RICK GRISSINGER
4/9/2026
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Brian M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
Short wait, no issues, everyone is polite,
BENSALEM, PA
Matthew A|2019 Buick Enclave
Confirmed Service Customer
4/24/2026
Kevin checked me in and Dave handled the rest of my time in the service department. Both of them are professional, yet friendly, and make it easy to understand whatever service is needed for my car. I have never had a less than excellent experience at Faulkner Buick...from buying my Enclave to keeping it maintained.
FIELDSBORO, NJ
Patricia C|2014 Buick Encore
Confirmed Service Customer
4/29/2026
John at GMC service center s always trust-worthy. Wouldn't go anywhere. else. Pat Collins
JOHN WEISER
4/30/2026
Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Kevin I|2026 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
great team. Dave was great.
LANGHORNE, PA
David J|2016 GMC Terrain
Confirmed Service Customer
5/1/2026
Parts and labor were inflated and the replacement took too long.
BENSALEM, PA
Christine R|2024 Buick Envista
Confirmed Service Customer
5/1/2026
I had a terrible experience. They made me wait. Three hours just to get an oil change. I had an appointment at 10: 30 and didn’t leave till damn near 12:30 PM. They didn’t acknowledge me when I first walked into the door. Everybody act busy I’m a black woman. I worked my car from there, but soon as a Caucasian lady walked in. They immediately acknowledge her. They are not welcoming when you first walk in I don’t understand why I was there for two hours for a 15 minute job when I had an appointment service terrible customer service is terrible.
PHILADELPHIA, PA
Lisa A|2022 GMC Acadia
Confirmed Service Customer
5/1/2026
Great customer service
PHILADELPHIA, PA
Diane S|2025 Buick Encore GX
Confirmed Service Customer
5/1/2026
Dave helped me with a problem phone connecting to car, they updated system. Then I was having a problem connecting to phone he helped me with it. Shuttle service is great also. Appreciate the car wash too!
PHILADELPHIA, PA
Kimberly R|2026 GMC Terrain
Confirmed Sales Customer
3/25/2026
Our experience was very easy & pleasant from beginning to end. Everyone worked hard to help us find what we wanted.
MARGARET VEARLING
3/27/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Mark K|2014 GMC Acadia
Confirmed Service Customer
4/16/2026
The team took care of my inspection and several miles related services
DAVID MALINOWSKI
4/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
DAVID N|2026 GMC Sierra 1500
Confirmed Sales Customer
4/20/2026
Quick and painless
JOHN BOYCE
4/21/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
Nick C|2016 Buick LaCrosse
Confirmed Service Customer
4/22/2026
I thought I had an engin problem that was going to cost me a lot of money. I was told it was the tires had to be balanced. For me it's being honest. That is why I keep coming back.
PHILADELPHIA, PA
Michael A|2017 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
Nice and quick service. Thank you so much!
DAVID MALINOWSKI
4/24/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
TREVOSE, PA
Joseph E|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
John the service rep. gets you in and out great service thanks.
JOHN WEISER
4/22/2026
Joseph, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael F|2024 GMC Terrain
Confirmed Service Customer
4/22/2026
All good
RICHBORO, PA
Jeffrey R|2024 GMC Acadia
Confirmed Service Customer
4/26/2026
Easy schedule. Good communication
KEVIN MASON-GATSOULAS
4/26/2026
Jeffrey, we really appreciate your feedback! Thank you, and have a fantastic day!
DOYLESTOWN, PA
Debbie W|2014 Buick LaCrosse
Confirmed Service Customer
5/21/2026
Excellent place to be if you need service or a new car
KEVIN MASON-GATSOULAS
5/21/2026
Debbie, thank you so much for your positive comments about Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
John M|2010 Buick LACROSSE
Confirmed Service Customer
5/23/2026
Mr.David Malinowski, Along With The Team And All Involved One Again Provided Very Professional, Timely And Complete Service For My Vehicle!!! Please Relay This To All Involved!!! God’s Blessings And Thank You!!! 🙏🏻🇺🇸👍👍 Vr, John M. Dougherty
DAVID MALINOWSKI
5/25/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Scott M|2025 Buick Encore GX
Confirmed Service Customer
4/15/2026
Service was excellent and transparent
JOHN WEISER
4/16/2026
Scott, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLADWYNE, PA
Lee W|2026 Buick Encore GX
Confirmed Service Customer
4/15/2026
It was great
MATTHEW WIELAND
4/16/2026
Lee, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Robert H|2024 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
Work as done quickly and to my satisfaction. As always, the Faulkner staff was pleasant and efficient. Never have an issue with Faulkner.
HOLLAND, PA
OLIVER M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/29/2026
Just bought a new GMC 2500 truck and it is amazing. Paul (my salesperson) Warren (sales manager) and Ryan (finance) were amazing. There is a reason why we keep coming back here to but vehicles. This place is the best!!
PAUL RITORTO
4/30/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
William J|2022 Buick Encore GX
Confirmed Service Customer
5/21/2026
NO COMMUICATION. WITH ME DID NOT TELL ME THE CAR WASH WAS 45 MIN LONG I WAITED
KEVIN MASON-GATSOULAS
5/22/2026
We regret to hear that you had this experience with us. Here at Faulkner Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Kevin D|2024 GMC Sierra 1500
Confirmed Service Customer
5/21/2026
Great customer service
JOHN WEISER
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ERDENHEIM, PA
Cheryl B|2026 Buick Encore GX
Confirmed Service Customer
5/21/2026
Done quickly
KEVIN MASON-GATSOULAS
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ABINGTON, PA
Salvatore A|2024 Buick Encore GX
Confirmed Service Customer
5/25/2026
Took my car in for inspection and oil change always a great experience the people here are. Great we would not go anywhere else for the convenience and shuttle rides home is a big plus Buick is our brand thank you guys also the service on our vehicles is top notch
DAVID MALINOWSKI
5/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
BENSALEM, PA
ROBERT D|2026 GMC Sierra EV
Confirmed Sales Customer
5/25/2026
The experience was a pleasure from the beginning to the end.
RICK GRISSINGER
5/26/2026
Thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
FORKED RIVER, NJ
Renee Y|2023 GMC Terrain
Confirmed Service Customer
4/15/2026
whenever I go in for a minor service they always try to get me to get other services that are not due, and very costly
JOHN WEISER
4/15/2026
We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Robert S|2016 GMC Acadia
Confirmed Service Customer
4/19/2026
I am picky about where I take my car and I wouldn't take it anywhere other than Faulkner GMC Buick. They are knowledgeable, and the service is fast and friendly. I waited for my car, they quickly updated me on what needed to be done, and then got the work done in a reasonable time frame.
JOHN WEISER
4/19/2026
Robert, we're glad to hear you found our staff was so knowledgeable and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Philadelphia, PA
Debra A|2019 Buick Encore
Confirmed Service Customer
4/19/2026
Took me in without an appointment. Thank you. Problem solved. All's good.
JOHN WEISER
4/20/2026
Debra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
John M|2010 Buick LACROSSE
Confirmed Service Customer
4/24/2026
David Malinowski And His Team Once Again And Consistently Provided Very Professional And Timely Customer And Automotive Service And Support!!! God’s Blessings And Thank You To David And All!!! 🙏🏻👍👍🙏🏻 Vr, John and Gerry Dougherty (Brothers And Customers)
HUNTINGDON VY, PA
John R|2020 Buick Encore GX
Confirmed Service Customer
4/24/2026
NO problems excelent as usual. 25yr customer
BENSALEM, PA
Cristian A|2024 GMC Terrain
Confirmed Service Customer
4/24/2026
Team was very friendly and efficient!
PHILADELPHIA, PA
Fredrick R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/24/2026
Tire rotation, the technician didn't see to it that the front and back tires have in the recommended amount of air, the front had in much more air than the back tires, this happened every time I took my vehicle there.
PHILADELPHIA, PA
Nancy H|2023 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
We went in for an oil change and ended up buying a new truck!
LANGHORNE, PA
Toni M|2026 GMC Sierra 1500
Confirmed Service Customer
5/26/2026
Everything went well
DAVID MALINOWSKI
5/26/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
STASYS T|2026 GMC Sierra 1500
Confirmed Sales Customer
5/27/2026
very good experience. great sales lady Cristina and sales manager too
KHRYSTYNA YAREMCHUK
5/28/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Dan L|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2026
My last service appt the dealership losy my keys and I was there for 3 hours for an oil change. The appt before that the tech never placed the oil dipstick back so I had to pull over because of smoke pouring out frpm under my hood. I will never go back to Faulkner Trevose. Terrible service.
KEVIN MASON-GATSOULAS
5/27/2026
Dan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
JENKINTOWN, PA
Francis J|2026 GMC Terrain
Confirmed Service Customer
5/27/2026
I think this my 8th vehicle from Faulkner? Great place to buy a car. Their service department is also excellent.
MATTHEW WIELAND
5/27/2026
Francis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Alyssa M|2025 GMC Terrain
Confirmed Service Customer
5/27/2026
I’m always taken care of at Faulkner GMC. Thankful for the loaner car & that the team was able to take care of my work in a day. Thank you!
KEVIN MASON-GATSOULAS
5/27/2026
Alyssa, we appreciate your positive review about your recent experience with us! We hope to see you soon!
BENSALEM, PA
ARGIRIS N|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
My sales person Rick and finance guy Ryan were great from start to finish. Everything was clear, and they made me feel great about my purchase
RICK GRISSINGER
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Amy L|2025 GMC Acadia
Confirmed Service Customer
6/1/2026
Had car in for maintenance for an oil change and tire rotation. Staff was friendly. I was in and out very quickly.
TREVOSE, PA
Patrick J|2025 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
From check in to completion my experience was phenomenal. Dave, the service representative, is a true asset to the Faulkner Buick/GMC family. Always professional and just a pleasant man to deal with. I've been purchasing and maintaining my vehicles at Faulkner for over 15 years and have not looked at another dealership since I chose Faulkner.
DAVID MALINOWSKI
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HORSHAM, PA
Cynthia D|2017 Buick Envision
Confirmed Service Customer
6/3/2026
First time disappointed
DAVID MALINOWSKI
6/4/2026
Cynthia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FAIRLESS HLS, PA
Richard L|2026 GMC Terrain
Confirmed Sales Customer
4/4/2026
Michael was fantastic! He did a great job!
PHILADELPHIA, PA
Colleen S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/23/2026
They kept us informed about the brakes being replaced
JOHN WEISER
4/23/2026
Colleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Nisa R|2021 Buick Encore GX
Confirmed Service Customer
4/30/2026
THE BEST!!! I love my car & dealership yay me
PHILADELPHIA, PA
Louis J|2023 Buick Envision
Confirmed Service Customer
5/22/2026
Great customer service and superior attention to detail
DAVID MALINOWSKI
5/24/2026
Louis, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VY, PA
ALAN S|2026 GMC Sierra 1500
Confirmed Sales Customer
5/25/2026
My experience at Faulkner GMC was great...Kelly was amazing...she kept me updated on the truck I wanted to purchase...and she was very knowledgeable about everything with it.and helping me set it up.. even down to signing all the paperwork went great...thank u to the staff at Faulkner
KELLY CASTANO
5/25/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
SELLERSVILLE, PA
John M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/30/2026
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PHILADELPHIA, PA
Jeffrey R|2026 GMC Sierra 1500
Confirmed Service Customer
5/31/2026
They were ready for my vehicle and had me out the door quickly.
DOYLESTOWN, PA
GEORGE M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Great
BENSALEM, PA
Diane J|2026 GMC Terrain
Confirmed Service Customer
6/5/2026
Well informed, quick service
DAVID MALINOWSKI
6/5/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Bruce R|2026 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
Never fixed the issue and still waiting for someone to call me back
DAVID MALINOWSKI
6/8/2026
Bruce, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
PHILADELPHIA, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
I had to get a door trim piece replaced, and timed it with my inspection. Dave was communicative and professional, as he is on every interaction I have had with him over the years. That is why I continue to bring my trucks to you for service.
DAVID MALINOWSKI
6/8/2026
Sean, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bensalem, PA
KYLE C|2026 GMC Sierra 1500
Confirmed Sales Customer
5/22/2026
My experience was amazing! So much that I came from 3 hours away to Lease my new GMC from the people at Faulkner. My salesperson, Meg, was diligent and went above and beyond to make this a smooth and painless process. I was able to come in, sign and drive away all in one trip! Many thanks to Meg, Jarod and the rest of the staff there for the exceptional service that you offer!
MARGARET VEARLING
5/23/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ROTTERDAM, NY
Nadine P|2019 GMC Terrain
Confirmed Service Customer
5/22/2026
Staff was efficient and thorough
KEVIN MASON-GATSOULAS
5/23/2026
Nadine, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Bristol, PA
Carl E|2025 Buick Envista
Confirmed Service Customer
6/1/2026
Quick, professional and thorough.
HUNTINGDON VY, PA
HELEN M|2026 GMC Terrain
Confirmed Sales Customer
6/2/2026
I enjoyed working with Kelly in making my dream come true. She hung in there with me while I was waiting for the right time to change up my vehicle.
KELLY CASTANO
6/3/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
MILDRED S|2026 Buick Encore GX
Confirmed Sales Customer
6/4/2026
Faulkner has been my dealership for many years. Lately is seems better than ever.
CHUCK J
6/5/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Daniel S|2022 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Quick response. Provide some options that were cost effective Honest and finished truck ahead of schedule. Thank
DAVID MALINOWSKI
6/11/2026
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Kenneth W|2026 GMC Canyon
Confirmed Service Customer
6/10/2026
I love this place, staff is immensely helpful, service department does an amazing job. I’ve had a really great experience with everything from purchasing my truck (Meg is the best) to the final touches. Highly recommend!
MATTHEW WIELAND
6/10/2026
Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
WOODBURY HGTS, NJ
Mark S|2024 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
Awesome as usual
FRANK WALSER
6/10/2026
Mark, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
CATHERINE L|2026 GMC Terrain
Confirmed Sales Customer
4/27/2026
Rick was our salesman. Over the years, we have bought new cars. By far, Rick was the most professional! He answered all of our questions, explained everything from trade-in to purchase. We can do some high tech but Rick paired my phone, explained how to use the apps and went over all the operations of the vehicle
RICK GRISSINGER
4/27/2026
Catherine, thank you for your kind review; we are happy to pass along your comments to Rick here at Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
CROYDON, PA
Holli M|2025 Buick Envista
Confirmed Service Customer
5/28/2026
They serviced my car quickly
KEVIN MASON-GATSOULAS
5/28/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Raymond-Christopher F|2019 GMC 1500 Sierra
Confirmed Service Customer
6/3/2026
Well it's still not fixed. And now the steering wheel is off.
KEVIN MASON-GATSOULAS
6/4/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HATBORO, PA
SHARON S|2026 Buick Encore GX
Confirmed Sales Customer
6/3/2026
My experience with the dealership was outstanding from start to finish. I was connected with Meg through an online inquiry, and she was absolutely fantastic. She was professional, courteous, knowledgeable, and truly took the time to listen to what I was looking for. One thing I especially appreciated was that I was able to handle most of the process through text messaging while I was at work. Meg was incredibly responsive and made communication easy and convenient without requiring me to step away for phone calls. She answered all of my questions promptly and kept me informed every step of the way. The entire buying process was smooth, stress-free, and efficient. When I arrived at the dealership, everyone was welcoming and prepared, making the final steps quick and seamless. Meg and the entire team exceeded my expectations, and I couldn't be happier with my experience. I would highly recommend both Meg and the dealership to anyone looking for a professional, customer-focused car-buying experience. Faulkner to be sure for all future vehicle purchases - they found a customer for life!
MARGARET VEARLING
6/4/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WARMINSTER, PA
Karen D|2023 GMC Acadia
Confirmed Service Customer
6/7/2026
Everything was smooth
FRANK WALSER
6/8/2026
Thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
DAWN Y|2026 Buick Envista
Confirmed Sales Customer
6/15/2026
I love Chuck. He has been our salesman for a number of years. He is personable. Efficient and takes the time to know his customers. Years ago I dreaded the thought of buying a car. It was a hassle. Since dealing with Chuck. It’s. Pleasure.
CHUCK J
6/16/2026
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
WARMINSTER, PA
Mark J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2026
I must admit, I am hesitant to respond to this survey. If possible, I prefer to give good responses. When I arrived at the dealership, I explained to the service writer that this was supposed to be a free oil change, confirmed with Mr. Duffy, because of a previous sloppy oil change where there was oil left on the center console and steering wheel. I had also explained that I believe that this vehicle was burning oil. At this point, I was told two things. One, that they would have a different tech do my oil change and Two, they would start an oil consumption test. All good. No it wasn't. I saw the tech who previously mishandled my vehicle, bringing the keys in from my truck! When I arrived at home, the truck was on level ground and I checked the oil. The oil level was way over the hashmarks. Then I read the paperwork and the original paperwork stated nothing about my concern the truck was burning oil. I still have this paperwork if anyone wants to see it. So, I called Jason Brooks and asked him, how is anybody going to determine if the truck is burning oil if it already has too much? At this point if it did consume oil, who could tell if it fell back into normal parameters. Mr. Brooks told me to bring the vehicle back. I did. So, Mr. Brooks took the the vehicle back to supposedly drain some oil. Once again, I saw the same tech driving my vehicle. Now, my truck is boxed in the parking lot. I struggled to get it out. I arrived home again, approx. 1:30 pm, let the truck sit and checked the oil again. Keep in mind, my original appointment was for 8:00 am. I took a video while checking the oil at this point. Once again, it was still too much. I also peeked under the truck and saw a drip on the oil plug and one in my new driveway. I had to take a rag and wipe the oil plug clean. I then went on an errand, and came home again. later that evening, I checked under the vehicle again and there was another drip on the oil plug. I cleaned it again but this time I decided to check the tightness of the plug. I had to snug it up. The second time back, Mr. Brooks did say that they were to start an oil consumption test and I was to bring it back after one thousand miles. This is now reflected on the recent paperwork. My original question still stands, how can anyone tell if there is a consumption problem when the whole dipstick is full of oil? Please don't ask me why I didn't call back right away after I had spent a better part of my day going back and forth to the dealership. I had other things to do.
MATTHEW WIELAND
5/24/2026
Mark, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Scott O|2025 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
Everything was on time! I waited for my vehicle this time and it was very comfortable and on schedule. The service tech told me it would take approx. 1hour and 45 minutes and it was complete about 10 minutes early. My vehicle was returned to me clean and all work done properly.
KEVIN MASON-GATSOULAS
6/17/2026
Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael T|2020 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Never received a car wash which was offered and accepted. Also, the cover that I bought for my truck when purchased, already has a ripped rubber seam. Their solution is to replace it. No thanks.
KEVIN MASON-GATSOULAS
6/10/2026
Michael, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at 215-961-2295 when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Thomas E|2023 GMC Acadia
Confirmed Service Customer
6/10/2026
I appreciate the service provided. Dropped the car off for an oil and tire rotation. I received a courtesy ride to work and a pickup to collect the car when the service was complete. A courtesy car wash was provided. Service was excellent all around. Service recommendations were provided with no pressure to accept. I left a tip to be handed to the service technician. Thanks for the service!
KEVIN MASON-GATSOULAS
6/11/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Susan S|2020 Buick Encore GX
Confirmed Service Customer
6/10/2026
Dropped off my vehicle the day before my scheduled service. Was called the next day to discuss other necessary services. Appreciated the video about the service
KEVIN MASON-GATSOULAS
6/11/2026
Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Rajiv N|2025 Buick Encore GX
Confirmed Service Customer
6/13/2026
It was good Everything done well
FRANK WALSER
6/14/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
CHELTENHAM, PA
Francis J|2019 GMC Acadia
Confirmed Service Customer
6/14/2026
Great Service as always thank you Dave and service tech, You make my car feel like new.
DAVID MALINOWSKI
6/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
PHILADELPHIA, PA
Wesley P|2025 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
This visit went as well as expected. I have no negative issue, only appreciation.
KEVIN MASON-GATSOULAS
6/20/2026
Wesley, we are so happy to read such a great review about Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
FSTRVL TRVOSE, PA
Kimberly M|2026 GMC Terrain
Confirmed Service Customer
6/19/2026
Everyone was very nice & helpful
DAVID MALINOWSKI
6/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
LYDIA M|2026 Buick Encore GX
Confirmed Sales Customer
6/11/2026
Johnny was our salesman and truly did a wonderful job with our purchase
JHAN AVENDANO
6/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
LEE O|2026 GMC Sierra 1500
Confirmed Sales Customer
6/11/2026
Mike was amazing
MICHAEL DURIE
6/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
HERBERT Y|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Chuck Mullen did an excellent job and worked very hard to get us in a new truck
CHUCK J
6/16/2026
Herbert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
ROSA P|2026 Buick Envista
Confirmed Sales Customer
6/15/2026
Sales experience was great
JHAN AVENDANO
6/16/2026
Rosa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RED BANK, NJ
Lorraine M|2025 Buick Envision
Confirmed Service Customer
6/15/2026
Great
DAVID MALINOWSKI
6/15/2026
Lorraine, thank you; we appreciate your feedback! We hope you have a great day!
LANGHORNE, PA
Ralph G|2024 GMC Canyon
Confirmed Service Customer
6/18/2026
Friendly staff. Good service always.
KEVIN MASON-GATSOULAS
6/19/2026
Ralph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Jennifer L|2026 GMC Acadia
Confirmed Service Customer
6/18/2026
Great, as always!
KEVIN MASON-GATSOULAS
6/19/2026
Jennifer, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISVILLE, PA
Patricia A|2018 GMC Terrain
Confirmed Service Customer
6/22/2026
I dropped my car off at the scheduled appointment time 8AM, the staff had me processed in minutes, they were nice & helpful. My car was completed within 1-2 hours. I was very happy. I will never take my 2018 Terrain any where else. Thank You Faulkner Staff😁
FRANK WALSER
6/23/2026
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
FSTRVL TRVOSE, PA
Rosemarie R|2015 Buick Verano
Confirmed Service Customer
6/22/2026
As always, agents were polite and pleasant and able to provide appropriate service
KEVIN MASON-GATSOULAS
6/23/2026
Rosemarie, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BRISTOL, PA
Dino A|2023 Buick Encore GX
Confirmed Service Customer
4/17/2026
Both service managers were very professional and fixed addressed all issues promptly.
JOHN WEISER
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
PATRICK W|2026 GMC Acadia
Confirmed Sales Customer
5/29/2026
The purchasing experience was very seamless and efficient.
RICK GRISSINGER
5/31/2026
Patrick, we always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Anthony D|2023 GMC Sierra 1500
Confirmed Service Customer
6/4/2026
This dealership and service department is always wonderful. They listen and get the job done!
FRANK WALSER
6/4/2026
Anthony, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLUE BELL, PA
Raymond E|2025 Buick Enclave
Confirmed Service Customer
6/10/2026
Efficient, courteous, thorough. Very satisfied!
DAVID MALINOWSKI
6/11/2026
We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
Charles J|2026 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
David Malinowski took care of everything, he was like a Condor soaring above all my problems
DAVID MALINOWSKI
6/17/2026
Charles, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please don't hesitate to reach out!
LANGHORNE, PA
Joyce L|2026 Buick Encore GX
Confirmed Service Customer
6/20/2026
All went with my first car inspection
DAVID MALINOWSKI
6/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Kristin L|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/22/2026
Service was quick and easy. Diagnosed my problem efficiently and quickly fixed it.
KEVIN MASON-GATSOULAS
6/23/2026
Kristin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
PALMYRA, NJ
Harry R|2025 Buick Envista
Confirmed Service Customer
6/22/2026
Another great service visit at this dealership. My service writer, Dave M., is outstanding and very responsive to my needs. Dave keeps me posted during the visit and handles my service needs with a smile. I'd be lost without Dave.
DAVID MALINOWSKI
6/23/2026
Harry, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
BENSALEM, PA
Jay R|2017 GMC Canyon
Confirmed Service Customer
6/26/2026
Good efficient service
DAVID MALINOWSKI
6/27/2026
Jay, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
BENSALEM, PA
GREGORY W|2026 GMC Canyon
Confirmed Sales Customer
4/27/2026
Was satisfied with one exception. The drop in bed liner was not of any quality ( did not fit and was buckled ) and was not acceptable. the sales manager refused to take it out and credit its cost. I even was willing to accept his cost as credit. His response was he had to much invested and it was already on the window sticker. This was not about money, it was about quality and customer satisfaction. This will be my last purchase from Faulkner and I will be notifying GM.
MARGARET VEARLING
4/28/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FELTON, DE
LEONARD I|2026 Buick Envista
Confirmed Sales Customer
4/27/2026
Ricky Grissinger our Sales Consultant was excellent. He answered all our questions. He made buying our car a pleasure.
RICK GRISSINGER
4/27/2026
Leonard, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Alfred J|2013 GMC Terrain
Confirmed Service Customer
6/20/2026
Everything done to my satisfaction.
FRANK WALSER
6/21/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PHILADELPHIA, PA
PAUL M|2026 GMC Terrain
Confirmed Sales Customer
6/22/2026
Great staff. Rick was great and understood my needs. Very patient.
RICK GRISSINGER
6/23/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
TANNER B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/22/2026
Great
KELLY CASTANO
6/23/2026
Tanner, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
JB MDL, NJ
KAREN F|2026 GMC Yukon
Confirmed Sales Customer
6/29/2026
Top Notch service from the moment I walked in. Spoke to Meg the day before I came in. She had 2 cars pulled up front and ready for me when I got there. Everything went extremely smooth and drove out of the lot with a new vehicle.
MARGARET VEARLING
7/1/2026
Karen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTER, NJ
Patricia C|2019 GMC Canyon
Confirmed Service Customer
6/29/2026
I put my car in for a little oil light on my dashboard. I was told I needed a $500 part. I was also told I needed new windshield wipers. Mr. Faulkner, I was very disappointed as I just paid to have wipers installed on my car 3 months ago. I bought my 1st car from you when you were on Bustleton Ave. I guess they think because I'm 80 I can be taken advantage of. I live on Social Security and every penny counts. Patricia Collins .
KEVIN MASON-GATSOULAS
7/1/2026
Patricia, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FSTRVL TRVOSE, PA
JOHN B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Great salesman and sales staff, they went above and beyond to make the sale. We will definitely be back to buy our next vehicle, it was the best car buying experience from beginning to end.
RICK GRISSINGER
6/16/2026
John, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
TABERNACLE, NJ
MICHELE S|2026 Buick Enclave
Confirmed Sales Customer
6/22/2026
Great experience! I've bought 3 vehicles from faulkner
KELLY CASTANO
6/22/2026
Michele, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Terrance M|2025 Buick Envista
Confirmed Service Customer
6/22/2026
Faulkner employees kind and thoughtful. Had the work done and car washed when it was time to leave.
FRANK WALSER
6/22/2026
Terrance, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Kevin F|2023 GMC Canyon
Confirmed Service Customer
6/25/2026
Staff courteous and scheduling easy but I still have the same operational problems with the vehicle. Maybe more a quality issue with GMC products but no obvious effort shown to see if my issues were addressed.
KEVIN MASON-GATSOULAS
6/26/2026
Kevin, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
JENKINTOWN, PA
Andrew J|2021 Buick Encore GX
Confirmed Service Customer
6/28/2026
Service advisor had to be called throughout the repair. Also, this is the SECOND time my Keychain was damaged. I dont know if theyre putting the service receipt tag on the keyring with the jaws of life, but everytime I get my keys back, the ring my fob is on is completely destroyed.
FRANK WALSER
6/29/2026
Andrew, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at 215-961-2295 when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Janis M|2020 Buick Encore GX
Confirmed Service Customer
6/28/2026
I like the fact that they have a pick up and drop off service and the prices are okay
KEVIN MASON-GATSOULAS
6/29/2026
Janis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Brian L|2026 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
I was visiting from Florida and needed an oil change!! Customer Service was great. I had 0 issues with my truck when I got back in it!!
DAVID MALINOWSKI
7/3/2026
Brian, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Port saint lucie, FL
Albert P|2016 Chevrolet Corvette
Confirmed Service Customer
6/1/2026
Great dealership, great people. Al quality service.
HUNTINGDON VY, PA
JOSEPH S|2026 GMC Terrain
Confirmed Sales Customer
6/10/2026
The staff was excellent in all aspects of the purchase,
RICK GRISSINGER
6/10/2026
Joseph, we're happy to hear you had such a positive experience with our team. We're looking forward to your next visit with us!
PHILADELPHIA, PA
Jason H|2018 GMC 1500 Sierra
Confirmed Service Customer
6/16/2026
Everything was smooth and my vehicle was diagnosed and fixed
KEVIN MASON-GATSOULAS
6/17/2026
Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
RICHBORO, PA
Leonard A|2019 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
They told me what they were going to do and they did it. The work was completed on time.
FRANK WALSER
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Joseph T|2016 Buick Encore
Confirmed Service Customer
6/24/2026
Excellent service. Experienced technicians. Friendly environment. Fair pricing.
DAVID MALINOWSKI
6/24/2026
Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Mark J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/29/2026
My vehicle was not there on 06/26/2026. My previous experience was horrible! You can contact me at 215-872-9462 if you wish to discuss. Thank you.
JASON M
7/1/2026
Mark, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 215-961-2295. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Melissa A|2026 GMC Terrain
Confirmed Service Customer
6/29/2026
Very friendly very informative completed work in a timely manner
FRANK WALSER
7/1/2026
Melissa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CORNWELLS HTS, PA
JOSEPH B|2026 GMC Canyon
Confirmed Sales Customer
7/1/2026
Everybody was pleasant and they explained everything to me
MARGARET VEARLING
7/2/2026
Joseph, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
FEASTERVILLE TREVOSE, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
7/1/2026
I always receive excellent service by all
FRANK WALSER
7/2/2026
Linda, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Suzanne D|2017 Buick Cascada
Confirmed Service Customer
6/19/2026
For many years I have had excellent service at Faulkner Buick, but this last service appointment was a disappointment. I dropped off my car for inspection/emissions service and gave service desk my insurance and registration cards which they kept (found out copies should have been made and given me my originals back}. Next morning received a call that my insurance card was expired. The effective date on the card was August 2025 which means it is good until August 2026, so I emailed another copy so my inspection would be completed. Paid bill and asked for my insurance card & registration back. Told it would be in my car but wasn't and had to go back in. They printed out a copy of what I emailed them earlier and I never got back my registration. Not sure what happened to those 2 documents. FYI, found out that Senior citizens are entitled to a discount, but you have to ask for it.
FRANK WALSER
6/20/2026
Suzanne, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
CHURCHVILLE, PA
SHANNON G|2026 GMC Terrain
Confirmed Sales Customer
6/25/2026
Salesman, Ricky, was great! He was very detailed in explaining everything about the car and answered all our questions. Finance person, Scott, was super friendly and accomodating with our payment options and explaining all the paperwork.
RICK GRISSINGER
6/26/2026
Shannon, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WILLOW GROVE, PA
Margaret C|2019 Buick Encore
Confirmed Service Customer
6/25/2026
All issues were addressed and I needed a certain time to have repairs completed and that was done
KEVIN MASON-GATSOULAS
6/27/2026
Margaret, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILA, PA
Michael H|2018 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
Always efficient and reliable
DAVID MALINOWSKI
6/27/2026
Michael, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Charles E|2021 Buick Encore GX
Confirmed Service Customer
7/1/2026
Everything went very good.
KEVIN MASON-GATSOULAS
7/2/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Colleen L|2026 GMC Terrain
Confirmed Service Customer
7/2/2026
My appointment was for the next day. I was dropping my car off to make things easier . The technician helping me was awesome.
DAVID MALINOWSKI
7/3/2026
Colleen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
William S|2023 Buick Encore GX
Confirmed Service Customer
6/29/2026
Timely and friendly.
DAVID MALINOWSKI
7/1/2026
William, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
TERRY J|2026 Buick Envista
Confirmed Sales Customer
7/3/2026
Enjoyed the hospitality
PAUL RITORTO
7/4/2026
Terry, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Jeanna D|2018 GMC Acadia
Confirmed Service Customer
7/3/2026
I did not have an appointment. They had my car fixed same day. Customer service was great
DAVID MALINOWSKI
7/5/2026
Jeanna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Jamie L|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/4/2026
Chuck is the best. This is our second time buying from Faulkner with Chuck and we would come back to him every time. He's honest, personable, knowledgeable about the product, and really cares about the experience his customers have.
KEVIN MASON-GATSOULAS
7/5/2026
Jamie, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
Stuart L|2024 GMC Terrain
Confirmed Service Customer
7/7/2026
In, out ,done. Easy
FRANK WALSER
7/8/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
WARMINSTER, PA
Roberta A|2021 Buick Encore
Confirmed Service Customer
7/8/2026
Both customer service and car service is great! Thank you.
FRANK WALSER
7/8/2026
Roberta, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WARMINSTER, PA
PAUL C|2026 Buick Envista
Confirmed Sales Customer
7/8/2026
Our sales person Ricky Grissinger was excellent, patient and very informative.
RICK GRISSINGER
7/8/2026
Paul, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FEASTERVILLE, PA
Deborah S|2018 Buick Enclave
Confirmed Service Customer
7/8/2026
My overall experience was good. When I arrived a young man greeted me and directed me inside stating that someone would be with me shorty It took awhile to be addressed but it was apparent they were working. The intake was professional After the car was examined and I was informed of the issues the service man answered all my questions and offered a shuttle However when I returned to pick up my car I approached the cashier she had her back to the counter working on repalcing pages in a catalogue. 2 Men entered the area talking neither asked if I. Were assistance or let the cashier know there was a customer. After several minutes I said excuse me 3 times before she turned around then just looked with inquisitive expression. I said I'm here to pick up my car she said yes name, I gave her my name she approached the counter the. Picked up her personal phone before taking care of me I questioned the billing it wasn't clear to me if I was charged for the oils change as I have the advantage program free oils change She couldn't tell me stating that although the numbers were on the bill she want sure if they were actually charged. Then said curtly if you give me back the paper I'll take them. It was determined that I was charged in error the service man apologized for the error The total experience had a mixture of professionalism and non professionalism
DAVID MALINOWSKI
7/8/2026
Deborah, thank you for taking the time to leave us feedback about your experience with us. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Jaison D|2021 Buick Encore GX
Confirmed Service Customer
7/2/2026
My problem was promptly fixed and my service advisor was courteous and professional.
KEVIN MASON-GATSOULAS
7/3/2026
Jaison, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON valley, PA
Glenn M|2026 GMC Terrain
Confirmed Service Customer
7/8/2026
Great experience, I was in and out in under an hour!
KEVIN MASON-GATSOULAS
7/9/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HAMILTON, NJ
Steven E|2025 GMC Sierra 1500
Confirmed Service Customer
7/8/2026
Good service!
DAVID MALINOWSKI
7/9/2026
Steven, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
William L|2015 Buick LaCrosse
Confirmed Service Customer
7/8/2026
Prompt courteous service. Repairs explained
DAVID MALINOWSKI
7/9/2026
William, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Tina M|2014 GMC Terrain
Confirmed Service Customer
7/8/2026
I didnt have any service on 7/3
MATTHEW WIELAND
7/9/2026
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
BENSALEM, PA
Walery C|2023 GMC Terrain
Confirmed Service Customer
7/8/2026
I just bought a 2023 GMC Terrain, all the sudden the radio stopped working and the entire infotainment system is broken. Service department told me it needs to be repaired, the item is not in stock, they have no idea when it will be and no idea how much it could cost to repair. That was over 2 weeks ago, I haven’t heard anything since. Literally and figuratively. So mad with this car and with this service. I was told to “buy some headphones”
FRANK WALSER
7/9/2026
Walery, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
YARDLEY, PA
Maria A|2024 Buick Encore GX
Confirmed Service Customer
6/29/2026
Highly satisfied customer
FRANK WALSER
6/29/2026
Maria, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
JOSEPH M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/29/2026
Meg was awesome. Great experience.
MARGARET VEARLING
6/29/2026
Joseph, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
HUNTINGDON VLY, PA
Kimm J|2016 GMC Terrain
Confirmed Service Customer
7/1/2026
Not bad had one issue but got resolve by manager which made things alot better great service great place to take your vehicle 👍
KEVIN MASON-GATSOULAS
7/2/2026
Kimm, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Joe S|2023 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Took a little longer than I had expected but the service advisor explained in great detail why and gave a better perspective as to what was happening.
FRANK WALSER
7/3/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (267) 984-4658.
PHILADELPHIA, PA
MARGARET J|2026 GMC Terrain
Confirmed Sales Customer
7/2/2026
Chuck Mullen found me the vehicle I was looking for with the equipment I wanted and in the color I wanted. He took the time to explain the features of the vehicle. Scott in finance had everything prepared and explained the coverages I requested and each form before I signed it. It was a very pleasant experience. Both are an asset to Faulkner Buick GMC!
CHUCK J
7/3/2026
Margaret, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Frank W|2025 Buick Envision
Confirmed Service Customer
7/7/2026
Faulkner staff are the best. I arrived prior to my scheduled appointment, and they managed to complete the service in a short time.
DAVID MALINOWSKI
7/8/2026
Frank, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, PA
John E|2025 Buick Envision
Confirmed Service Customer
7/10/2026
I was taken care of very quickly everyone was so helpful
DAVID MALINOWSKI
7/11/2026
John, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
TREVOSE, PA
Brandon R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/1/2026
Service was fine for the oils change and fuel. Told them the radio problem was not fixed last time with an update. They did the same thing updated it and must have not tested it because after driving home it has now done the same problem every time I start the truck even when I left the dealer. I would have come right back but I had to get my kids.
DAVID MALINOWSKI
7/2/2026
Brandon, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to Pat Duffy, General Manager, at PDuffy@FaulknerBuickGMC.com or 215-961-2295.
LEVITTOWN, PA
Charles A|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Your mechanics are great. Your advisers are good. My adviser must be new. Not like my recent adviders
KEVIN MASON-GATSOULAS
7/2/2026
Charles, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BROOMALL, PA
Inocencio J|2024 Buick Encore GX
Confirmed Service Customer
7/6/2026
Very organized
KEVIN MASON-GATSOULAS
7/7/2026
Your satisfaction is our top priority. Until the next time we meet, take care!
PHILADELPHIA, PA
Massie M|2015 Buick Regal
Confirmed Service Customer
7/6/2026
Frank, was professional, respectful and took time to explain to me what was going on with my car.
FRANK WALSER
7/7/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Linda G|2025 GMC Terrain
Confirmed Service Customer
7/6/2026
It was a good experience
KEVIN MASON-GATSOULAS
7/7/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Patricia M|2024 Buick Encore GX
Confirmed Service Customer
7/8/2026
Always a good experience. Staff are so professional and very helpful
DAVID MALINOWSKI
7/9/2026
Patricia, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FEASTERVILLE TREVOSE, PA
MICHELE M|2026 Buick Encore GX
Confirmed Sales Customer
6/18/2026
Awesome
RICK GRISSINGER
6/19/2026
Michele, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Ondra N|2013 Buick Regal
Confirmed Service Customer
6/21/2026
What more can I say, you guys always do a great job. From Customer service to Automotive maintenance, your service is Paramount.
KEVIN MASON-GATSOULAS
6/22/2026
Thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
JEANNINE P|2026 Buick Enclave
Confirmed Sales Customer
6/29/2026
The Faulkner team always provides top notch customer service
RICK GRISSINGER
7/1/2026
Jeannine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Ronald J|2022 Buick Envision
Confirmed Service Customer
6/29/2026
There was some confusion when I went to pay for my services. Had I not asked a question and looked more closely at the bill I would have paid someone else's services bill. However, it was successfully resolved and for the first time in all the years I've been a Faulkner customer, I was able to use my GM points to cover the bill.
KEVIN MASON-GATSOULAS
7/1/2026
Ronald, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
PHILADELPHIA, PA
William B|2017 Buick Cascada
Confirmed Service Customer
6/29/2026
Service advisor was great he let me know what my vehicle needed and what could wait
DAVID MALINOWSKI
7/1/2026
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Christine L|2024 Buick Encore GX
Confirmed Service Customer
7/1/2026
Friendly, courteous, efficient service, handled by knowledgeable professionals.
DAVID MALINOWSKI
7/2/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
FSTRVL TRVOSE, PA
David E|2023 GMC Yukon
Confirmed Service Customer
7/5/2026
I have been treated like royalty ever since my wife and I walked into the showroom in February of 2022. Amazing dealership and staff!
DAVID MALINOWSKI
7/6/2026
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Kelly A|2023 GMC Yukon
Confirmed Service Customer
7/8/2026
Always very nice & professional . Explained everything & answered any questions .
KEVIN MASON-GATSOULAS
7/8/2026
Kelly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
ROBIN B|2026 GMC Terrain
Confirmed Sales Customer
6/5/2026
They got me in the suv that I wanted and the whole process was pretty fast
CHUCK J
6/6/2026
Robin, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Phyllis M|2023 Buick Encore GX
Confirmed Service Customer
6/5/2026
I already sent my response I spoke to Jason about my experience I asked if I could call him back to finish the conversation and when I did I had to leave a message. Jason never called me back
DAVID MALINOWSKI
6/6/2026
Phyllis, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
PHILADELPHIA, PA