Our Reviews
Mitchell B|2023 Buick Envision
Confirmed Service Customer
3/19/2026
I brought in my BUICK ENVISION-SUV for the annual PA-STATE inspection, and I wanted an oil change. Very cordially – as usual – they took all my information and invited me to go get a cup of coffee and sit and wait or sign up to be driven home to my house by one of their employees. I got my cup of coffee and then I signed up and pretty soon my name was called and I was on my way home After being home for a while – I received a call that my car was indeed done with the inspection and oil change and they washed my car for me and they were sending a driver to come and get me to take me back to the FAULKNER’s Buick dealership! Another great job for me – as usual!!
3/24/2026
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
James M|2022 GMC Canyon
Confirmed Service Customer
9/11/2025
everything went great!
9/12/2025
James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
STRATFORD, NJ
Roberta S|2021 Buick Encore
Confirmed Service Customer
9/12/2025
Excellent Service. Thank you.
9/15/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Norman F|2024 GMC Canyon
Confirmed Service Customer
9/12/2025
Brought my 24 canyon Inn on a emergency visit was leaking antifreeze and a bad odor was taken care of pretty good by John service advisor, but the only thing they did not have any loaner cars, and I only have one vehicle,,, I did not realize that when you buy a new GMCyou have to have a second vehicle so when it’s in for repairs, you can drive the other vehicle that you have,,, had to pay a couple hundred dollars at Enterprise for the rental, even though the warranty repair was covered it still cost me money. That’s what I don’t understand.
9/15/2025
Harold, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/10/2025
Over $10,000 in body work and still looks bad plus has something still wrong with the door and missing parts. Took me out of a clean nice loaner and gave me something that has stains and smells horrible plus blown speakers possibly
9/11/2025
Vince, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Jenna P|2026 GMC Acadia
Confirmed Sales Customer
9/10/2025
I had an exceptional experience buying my new GMC SUV. Chuck Mullen went above and beyond to find the exact model and features I wanted. His communication throughout the process was top-notch, ensuring everything was seamless. I highly recommend Chuck and the team for a stress free and rewarding car-buying experience!
CHUCK MULLEN
9/11/2025
Jenna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Devin J|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
Fantastic.
RICK GRISSINGER
9/16/2025
Devin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PEDRICKTOWN, NJ
John H|2021 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
Excellent!
9/17/2025
John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SOUTHAMPTON, PA
Matt M|2020 Buick Encore GX
Confirmed Service Customer
9/16/2025
Great service as always
9/17/2025
Matt, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Michael M|2024 GMC Terrain
Confirmed Service Customer
9/15/2025
Fast and efficient
9/16/2025
Michael, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILA, PA
Michael S|2023 GMC Yukon
Confirmed Service Customer
9/17/2025
Great service and communication after going to other dealers this will be my new go to dealer for any issues with my trucks
9/17/2025
Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Maureen S|2025 Buick Envision
Confirmed Service Customer
9/17/2025
Easy to check in. Service rep explained everything. Service finished quickly
9/17/2025
Maureen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NEW HOPE, PA
Albert S|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Great service. Dave Malinowski took good care of me. Great employees
9/17/2025
Albert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
David L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
Very happy for the team professionals and knowledgeable sales people very friendly and most of all patient this is at least my 11th purchase from them and every time it was a good experience thank you !
PAUL RITORTO
9/24/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Dennis K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
very professional and informative about maintenance schedules. left vehicle clean
9/16/2025
Dennis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHAMPTON, PA
Clare T|2015 Buick Encore
Confirmed Service Customer
9/15/2025
I always get the best service and all the staff are friendly. They offer coffee while we wait and have a TV to view if interested. They need to get better magazines.
9/16/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
The truck is still broken, the paint still has contamination, and now I can’t lock my driver side doors. Just a horrible experience with both Gm corporate and this dealer.
9/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Robin R|2025 Buick Encore GX
Confirmed Service Customer
9/19/2025
Always a pleasant experience having my vehicle serviced st Faulkner
9/22/2025
Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HATBORO, PA
Marc F|2019 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Professional, Knowledgeable and courteous.
9/24/2025
Marc, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
WARMINSTER, PA
Gary R|2025 Buick Enclave
Confirmed Service Customer
9/23/2025
I brought my 2025 Enclave back in to have the rear cross traffic alert looked at. It has worked intermittently since we purchased it almost a year ago. I had the car in for service 2 weeks ago for state inspection and oil change. I asked about the rear cross traffic alert issue then, but was told that they were not able to duplicate the issue. Manager called a few days after i filled out the survey and asked me to bring it back in so he could look into it further, which I really appreciated. I dropped off the car in the morning and heard nothing all day. Called at 4:30 and was told that they wanted to keep the car another day since they hadn't been able to duplicate the issue. In other words nothing different had been done from the last time . I called back to tell them that I had to pick up the car since I needed it the next day and at that time I was told I could get a loaner . The next day they would check with GMC to see if there had been other complaints or if there were any suggestions for a fix. Basically a day wasted. GM had no answers. My 10 year old Buick Enclave's cameras worked perfectly. My husband and I are thinking maybe the camera field isn't the same size. I did appreciate the follow up. Didn't really appreciate the lack of communication.
9/24/2025
Gary, we regret your most recent visit with us was not up to the standards we strive for. If you'd be willing to provide more feedback, please reach out to us at (267) 984-4658 so we can assist you further.
HUNTINGDON VY, PA
Philip M|2025 Buick Envision
Confirmed Sales Customer
9/15/2025
Everyone was great but too many papers to sign
CHUCK MULLEN
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GLENSIDE, PA
Jeffrey G|2023 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Very knowledgeable and helpful
9/17/2025
Jeffrey, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Fixed my flat tire quickly
9/17/2025
Ronald, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
BENSALEM, PA
Mary D|2016 GMC Terrain
Confirmed Service Customer
9/23/2025
Quick and courteous. I am very satisfied
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
TREVOSE, PA
Kimberly D|2018 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Good experience
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PERKASIE, PA
Aaron W|2023 GMC Yukon
Confirmed Service Customer
9/23/2025
Friendly and fast
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
My appointment was for a state inspection with oil change. All services were promptly completed .
9/28/2025
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
YARDLEY, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
9/25/2025
very friendly staff
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
9/15/2025
My 2025 Envision was ceramic coated and the mud guards were installed.
9/16/2025
Frank, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
William R|2022 Buick Encore GX
Confirmed Service Customer
9/15/2025
THE PERSONAL WERE FRIENDLY AND COURTEOUS THE ONLY THING WAS MY CAT WAS DONE AND I WAITED 1HOUR LONGER FOR PAPERWORK SAYING IT WAS DONE BESIDES THAT THE STAFF R GREAT
9/16/2025
William, thank you so much for your positive comments about Faulkner Buick GMC! We hope to see you soon!
PHILADELPHIA, PA
Thomas N|2019 Buick Encore
Confirmed Service Customer
9/19/2025
Efficient, personable and reasonable costs.
9/22/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Kelly D|2025 Buick Envista
Confirmed Sales Customer
9/23/2025
Paul helped me navigate buying my first car and made the process seamless!
PAUL RITORTO
9/24/2025
Kelly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Frank O|2023 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
They tried, trans still sucks and so does collision avoidance
9/26/2025
Frank, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Sophia L|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Courteous & friendly staff. Everything explained regarding the service needed. Check out was quick & courteous.
9/18/2025
Sophia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
William O|2017 Buick Cascada
Confirmed Service Customer
9/17/2025
I take my Buick CASCADA there since I purchased it and never had a problem appointments on time and service reps let me know what was needed very helpful
9/18/2025
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Samantha P|2026 Buick Encore GX
Confirmed Sales Customer
9/20/2025
Megan was great! She worked with me and was able to make things super easy for me.
MARGARET VEARLING
9/22/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
9/20/2025
They are very nice and will take the time to listen to my concerns and try to help with that concern.
9/22/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Douglas D|2026 GMC Canyon
Confirmed Sales Customer
9/26/2025
Gaige and Paul made it the best car buying experience I have ever had.
PAUL RITORTO
9/29/2025
Douglas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Tara S|2022 GMC Acadia
Confirmed Service Customer
9/26/2025
Very friendly and helpful.
9/29/2025
Tara, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Erik R|2026 Buick Encore GX
Confirmed Sales Customer
10/6/2025
Chuck was great!
CHUCK MULLEN
10/8/2025
Erik, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OAKFORD, PA
Robert C|2021 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
On time, professional, good experience and communication.
10/8/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TREVOSE, PA
Jon H|2022 Chevrolet Tahoe
Confirmed Service Customer
9/25/2025
Took care of my truck right away, for me. As usual very professional and nice.
9/27/2025
Jon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Kathleen Z|2023 Buick Encore GX
Confirmed Service Customer
9/26/2025
John informed me all the way, I needed a new gear shift, He outsourced and got it done by end of day! I thought it would be days. He was nothing short of awesome
9/29/2025
Kathleen, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Jennifer C|2025 Buick Envision
Confirmed Sales Customer
9/27/2025
Amazing service worked with me to get me what I wanted. My sales associate Michael was professional and knowledgeable. The financial agent was professional, friendly, and very proficient. Couldn’t be happier! Thank you to both!
MICHAEL DURIE
9/29/2025
Jennifer, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHAMPTON, PA
Kathleen P|2025 Buick Envision
Confirmed Service Customer
10/6/2025
The staff installed mud guards on my 2025 Buick. The work was completed quickly and I was on my way home in a short amount of time.
10/8/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
Margaret W|2017 Buick Regal
Confirmed Service Customer
10/8/2025
Service was prompt . I was informed of issues with car and inspection quickly. Car was fixed that day.
10/10/2025
Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Lisa M|2023 GMC Acadia
Confirmed Service Customer
10/8/2025
Had a sudden issue with the engine thermostat in my 23 Acadia. They got me in and repaired the very next day. Very happy with my service, and the speed they got my vehicle in and repaired.
10/11/2025
Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Herbert B|2025 Buick Enclave
Confirmed Service Customer
10/11/2025
I never dealt with straightforward sales person
10/13/2025
Herbert, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
EAST ORANGE, NJ
Bryan R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
Pat Haggerty helped me find my wife’s Infinity, so when it was time to buy a truck, I reached out to him. He linked me with Chuck, who was great.
CHUCK MULLEN
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WYNDMOOR, PA
Colleen T|2015 GMC Terrain
Confirmed Service Customer
10/6/2025
Not really impressed this time around. Yes, I have an older car, but all of my service is done at the dealer since I purchased it in 2016. However, I came in due to an O2 sensor and my exhaust system. I was quoted $2,800 for an entire exhaust system. When I questioned whether I could get a discount for my catalytic converter (since the dealer will scrap for $$) OR can they just put it in my vehicle so I can scrap it and get some of my money back on $2,800! It was at that point I was then told, that I dont need an exhaust system, they are going to take my vehicle to another facility to have my resonator replaced and IT WOULD ONLY COST ME $170! That is completely insane. When it came time to pick up my car, it was on the other side of the building near the garages with all the trash still inside. I think that I am not getting top notch service due to the age of my car, and also saving myself $2,500. I may rethink taking my car to the dealer for service for now on.
10/7/2025
Colleen, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
John N|2010 Buick LACROSSE
Confirmed Service Customer
10/8/2025
Always great!
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
James A|2019 GMC Acadia
Confirmed Service Customer
10/10/2025
Explained in full detail my questions about extended warranty. Was able to extend my warranty great communication.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Jamie M|2025 GMC Acadia
Confirmed Sales Customer
10/14/2025
Everyone that I interacted with was super helpful and friendly. From the moment I entered the building until the moment I left with a new SUV, I always had a positive experience. I will continue to use Faulkner and recommend to others
PAUL RITORTO
10/15/2025
Jamie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Tyler W|2026 GMC Acadia
Confirmed Sales Customer
10/16/2025
Experience was great, the best experince I have had so far at a car dealership. Anthony was a great sales rep.
ANTHONY MANIGRASSI
10/19/2025
Tyler, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
PHILADELPHIA, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
10/16/2025
Thorough and courteous
10/19/2025
Linda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Stephanie S|2024 GMC Terrain
Confirmed Service Customer
9/28/2025
Customer Service is great. Everyone is friendly and someone makes sure to greet you right away. As always the service for an oil change was done quickly while I waited.
9/30/2025
Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
9/28/2025
All, Dave Malinowski and The Entire Team Once Again Provided Very Courteous, Professional, Informed, And Timely Customer Service!!! God’s Blessings and Thanks To All!!! Vr, John M. Dougherty
9/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Andrea T|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
very helpful and friendly
MARGARET VEARLING
10/13/2025
Andrea, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Leon A|2023 Buick Envision
Confirmed Service Customer
10/13/2025
Pleased with my service. Car was done same day as promised.
10/14/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKINS PARK, PA
Stephanie C|2018 GMC Acadia
Confirmed Service Customer
10/13/2025
Everyone I came in contact with was friendly and know. My car was serviced quickly and efficiently
10/14/2025
Stephanie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
LEVITTOWN, PA
Joseph D|2022 GMC Terrain
Confirmed Service Customer
10/15/2025
I was charged for service that I did not need . I was also charged for an oil change which should have been free. There’s a major disconnect between the worker that doses the intake of customers and what is in the computer records . I’m very disappointed.
10/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of the utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Debra M|2019 Buick Encore
Confirmed Service Customer
10/15/2025
All is good.
10/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
CROYDON, PA
Reynaldo S|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
The sales proccess was a smooth transition. Anthony did a great job and answered all of my questions
ANTHONY MANIGRASSI
10/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
BETHLEHEM, PA
Lorraine B|2025 Buick Envision
Confirmed Sales Customer
9/22/2025
Very friendly very happy with Chuck he is just the best I have leased 3 cars through him and he will always be my go to guy at Faulkner .
CHUCK MULLEN
9/22/2025
Lorraine, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Beth H|2024 Buick Encore GX
Confirmed Service Customer
9/25/2025
I will always buy or lease a buick and will always go to Faulkner on Street Road in Trevose. They are the best.
9/27/2025
Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Nicole B|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Rick Grissinger was very kind and helpful. It was a great experience buying this car.
RICK GRISSINGER
9/30/2025
Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Diane F|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
It was fast but they did a good job
10/7/2025
Diane, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Salvatore S|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
The team at Faulkner is outstanding very good customer service and very respectful You even get a ride home and back when your car is ready
10/7/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Melissa L|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
I worked with the salesman Johnny over text and phone calls to get me preapproved had all the paperwork together when I got there so I didn't have to be there for 5+hours
JHAN AVENDANO
10/14/2025
Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
CORNWELLS HTS, PA
Felicia H|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
The faulkner team made my experience as easy and welcoming as possible. Charles was so great to work with and he made everything such a great experience.
CHUCK MULLEN
10/21/2025
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Rod D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Greeted in the garage bay by staff all the way to the service desk everyone was polite and helpful. Couldn’t have been treated better.
10/6/2025
Rod, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
ALLENTOWN, PA
Linda D|2023 Buick Envision
Confirmed Service Customer
10/3/2025
Ever time I go in for service I’m surprised by how friendly and supportive they are, I always feel good about my service and how much they care about their customers. It’s always a pleasure being able to trust that when I drive away my car is perfect. Thank you for always being there for me.
10/6/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Stanton H|2025 Buick Encore GX
Confirmed Service Customer
10/13/2025
I had an appointment for Sat and dropped off late Friday afternoon and got a call in about 1 hour the car was finished. That was awesome it gave me my Saturday to do what I wanted. Everyone was very nice. The cashier was very friendly when I stopped to get the car.
10/14/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Larry W|2016 Buick Verano
Confirmed Service Customer
10/14/2025
Quick and efficient service!
10/15/2025
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Mary L|2025 GMC Acadia
Confirmed Service Customer
10/20/2025
They did what they said. And finished before they said they would, which I really appreciated.
10/21/2025
We are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Very good
10/21/2025
Raymond, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
Matt M|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I dropped my truck off for PA state inspection and emissions and also for the wireless charger to be look at because it gets really hot now. On the paperwork the fix stated for the wireless charger was get a new usb cord it’s not a car issue. The truck has a wireless charger I specifically stated I never used any usb cord in that truck since I bought it. Also the truck was not washed and I even sent a email again the day I was coming to pick it up if they could have it washed and the response was yes we will run it through the wash.
10/26/2025
Matt, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Chyron H|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
I had an exceptional new purchase experience and it is all because of your amazing sales representative Kristina.
KHRYSTYNA YAREMCHUK
10/20/2025
Chyron, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Scott A|2020 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Had a new set of tires installed. Was in and out in about an hour and a half. John Weiser was extremely helpful throughout the process.
10/20/2025
Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Allan W|2026 GMC Terrain
Confirmed Sales Customer
10/21/2025
Its always a pleasure to deal with a professional. Rick Grissinger is an example of the perfect salesman. He is professional, knowledgeable, patient, and always makes my wife and I comfortable.
RICK GRISSINGER
10/22/2025
Allan, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRESHER, PA
Geovanni T|2024 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
First time for my new Sierra and it was quick and easy.
10/22/2025
Geovanni, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Fernando E|2015 Buick Encore
Confirmed Service Customer
10/23/2025
I had the car to get looked at because there was antifreeze leaking. They fixed the problem but the next day when I took it home, it was still leaking antifreeze so I had to take it back that on Tuesday come to find out leak was coming from the reservoir. My thing is how come they didn’t detect that apparently they’re supposed to be professionals.
10/26/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Louis L|2022 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
John did an excellent job at communicating with me thru my two appointments for two vehicles in the same day . He made it a painless process . I was in and out of the service dept in record time .
10/26/2025
Louis, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HUNTINGDON VY, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
10/23/2025
Always fantastic service at Faulkner. Superb team. Just wish there was a more comfortable waiting area.
10/26/2025
Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Joseph K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/29/2025
10/10 in everynaspect
CHUCK MULLEN
9/30/2025
Joseph, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Valerie T|2022 GMC Terrain
Confirmed Service Customer
9/29/2025
Reliable and courteous
9/30/2025
Valerie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Stephanie F|2025 Buick Enclave
Confirmed Service Customer
9/29/2025
Very happy with my first service visit
9/29/2025
Stephanie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
YARDLEY, PA
Lauren S|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Fair pricing, friendly staff
ANTHONY MANIGRASSI
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
HUNTINGDON VLY, PA
Matthew B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/10/2025
It started at the end of July, Meg was patient with me constantly updating me on offers while I financially prepared for the purchase. She never forced me into a sale and when I was finally ready she helped me without rushing me.
MARGARET VEARLING
10/12/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WILLINGBORO, NJ
Rachel B|2024 GMC Acadia
Confirmed Service Customer
10/10/2025
The service staff is friendly professional & efficient. I am very satisfied with the service & staff.
10/13/2025
We're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Bob K|2023 GMC Sierra 1500
Confirmed Service Customer
10/19/2025
From start to finish this was a very positive experience. I drove 20 minutes out of my way because the dealership closer to my house has proven they dont care about the safety of their customers and their vehicles. I will continue to use Faulker in the future now.
10/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LEVITTOWN, PA
Michelle R|2019 GMC Terrain
Confirmed Service Customer
10/26/2025
Mike and Jared were easy to work with and explained and answered any questions we had.
10/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HORSHAM, PA
Eleanor P|2023 GMC Terrain
Confirmed Service Customer
9/13/2025
Always great service Appointment time on time
9/15/2025
Eleanor, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Lisa G|2024 Buick Envista
Confirmed Service Customer
9/19/2025
Easy,
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
SOUTHAMPTON, PA
Stuart Z|2024 GMC Terrain
Confirmed Service Customer
9/19/2025
In, out, done
9/22/2025
Stuart, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Jacqueline P|2019 Buick Encore
Confirmed Service Customer
9/23/2025
Very friendly and knowledgeable
TREVOSE, PA
Richard M|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
Swift drama free
9/30/2025
Richard, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Brian W|2025 Buick Envision
Confirmed Sales Customer
10/10/2025
Very knowledgeable and respectful!
MARGARET VEARLING
10/12/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Yefim S|2024 Buick Enclave
Confirmed Service Customer
10/14/2025
waiting time is minimal, the service time is as expected, rather short. Explanations were really good
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Joseph E|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Had an intermitting bad tire sensor. Had a 7:30 appointment and it took 2 1/2 hours. Took the truck on a 2 hour run and it still does it off and on.
10/16/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FLOURTOWN, PA
Jessica L|2026 GMC Terrain
Confirmed Sales Customer
10/15/2025
Friendly atmosphere. Everyone understood what I was looking for and helped me find exactly what I needed.
RICK GRISSINGER
10/16/2025
Jessica, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Susan Z|2025 Buick Envision
Confirmed Service Customer
10/25/2025
All went well!
10/27/2025
Susan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
10/19/2025
The staff were courteous and professional. But I am still experiencing an intermittent issue with my steering wheel. My Envision will start to drift to the right and there is play in the steering wheel. They stated they could not find anything. Unfortunately, it still occurs.
10/20/2025
We appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 984-4658. We look forward to hearing from you.
BRISTOL, PA
Kathy M|2025 Buick Envision
Confirmed Sales Customer
10/20/2025
Everyone was very friendly and knowledgeable. I would have given a 5-star rating, but the salesman tried to teach me how to use the MANY car settings in only 5 minutes.
JHAN AVENDANO
10/21/2025
Kathy, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HORSHAM, PA
Dave F|2023 GMC Yukon
Confirmed Service Customer
10/20/2025
Great service and quick turnaround
10/21/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Keri B|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
Johnny was great, very knowledgeable about the vehicles we were interested, and a pleasure to work with.
JHAN AVENDANO
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christian L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
Chuck Mullen the sales rep I was dealing with made this smoothest vehicle purchase of my life.
CHUCK MULLEN
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MEADOWBROOK, PA
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great communication from service desk
10/21/2025
Robert, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Joe S|2023 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Kept me informed on the issue and when work was completed.
10/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Adrienne W|2023 GMC Acadia
Confirmed Service Customer
11/1/2025
Very good services
11/3/2025
Adrienne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Joaquim V|2025 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Good
10/28/2025
Joaquim, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CHURCHVILLE, PA
Stacey C|2025 Buick Envision
Confirmed Service Customer
10/27/2025
Everything was great! Came in for an oil change and asked while I was there if it was possible to get inspection and they fit that in with no problems. Just an hour wait which I thought was great! The only problem was that they wash my car and I guess drying it wasn’t part of the process so my whole car had spots all over, if I would have known I would have bought a towel with me. So next time I’ll decline the free car wash. But everyone was great there, very friendly and helpful.
10/29/2025
Stacey, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH WALES, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/31/2025
First, my vehicle was serviced on 10/15/25 - not 10/30/25 (that’s a clue that your operation is suspect). Second, I purchased a service contract in December, 2024. Faulkner happily took my $846 at that time. It was supposed to cover routine items such as oil/filter, state inspection and wiper blades. In January, 2025 (less than a month after purchasing the contract), I brought my vehicle in for service (state inspection and oil change). They said they had no record of my contract and wanted to charge me $152. Only after I retrieved paperwork re: the contract was my bill erased. On 10/15/25, again I brought my vehicle in for service (oil change, wiper blades, air filter). Again, they said they had no record of my service contract. Again, I had to provide documentation that I DID! The service representative did some running around and then made some computer entries and told me my contract should now be apparent when I check in (should have been the case all along). Let’s hope so because this is becoming exhausting; the contract is for three years. I guess I’ll find out in January when I come in for state inspection again.
11/4/2025
Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HUNTINGDON VY, PA
Donna O|2026 GMC Terrain
Confirmed Sales Customer
11/2/2025
I enjoyed the whole experience
CHUCK MULLEN
11/4/2025
Donna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
William K|2026 Buick Enclave
Confirmed Sales Customer
11/5/2025
I knew what I wanted to buy when I walked in the door and I had data from the dealer's website that was helpful. The sales representative who met me, Ricky Grissinger, was very knowledgeable and helped me with details about the car I wanted. He also helped me with the financial details He was excellent. I was pleased with the price and with other benefits such as delivering the car to my home.
RICK GRISSINGER
11/6/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANSDALE, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
10/20/2025
the staff was great even though I did not have an appointment they still took me in when I had an issue and fixed it. thank you so much great customer service.
10/21/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Nicole W|2024 GMC Acadia
Confirmed Service Customer
10/23/2025
Staff is always kind and informative.
10/26/2025
Nicole, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Robert C|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Awesome experience. Everything completed perfectly. The car wash at the end was a really nice touch. Thank you!
11/2/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WASHINGTON, PA
Edward S|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Quick and thorough, the team took care of my recall and other vehicle needs in a timely and friendly manner
11/2/2025
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTH WALES, PA
Bob N|2020 GMC Yukon
Confirmed Service Customer
10/31/2025
Great service and very professional My car was completely Ed in a timely fashion. Dave was very professional
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Allan W|2026 GMC Terrain
Confirmed Service Customer
11/3/2025
Due to the inclement weather, they suggested I pick up the car the next day so the application would dry evenly
11/4/2025
Allan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DRESHER, PA
Margaret D|2015 Buick Enclave
Confirmed Service Customer
11/6/2025
Brought car for oil change and brake pad rrplacements. Everyone at the Faulkner Trevose dealership was very nice and welcoming, from pulling in to picking up car later. Want to give a shout out to John Weiser, who called me later to discuss why I brought car in and other services that the car needed. He explained everything and was very courteous.
11/7/2025
Margaret, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Thomas C|2025 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
Brought call in for recall and they didn’t even have the part and proceeded to tell me multiple times that it was my fault because I didn’t come in immediately when they texted me
11/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
James B|2022 GMC Terrain
Confirmed Service Customer
10/26/2025
It was good service.
10/27/2025
James, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Debra P|2024 Buick Encore GX
Confirmed Service Customer
10/26/2025
Always know me by name and very helpful and friendly.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
John D|2022 Buick Envision
Confirmed Service Customer
10/26/2025
I had a message on the dashboard to service the safety restraint system. Dropped it off in the morning and pick it up at the end of the night is covered by my extended warranty.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WARRINGTON, PA
Kai L|2022 GMC Terrain
Confirmed Service Customer
10/30/2025
Polite, efficient and accurate.
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Patrick B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
This is the second time I’ve purchased a car from FAULKNER and both times Chuck has been the salesman. He is very easy to work with Thor and professional. It makes the car buying experience very enjoyable.
CHUCK MULLEN
11/5/2025
Patrick, congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
FT WASHINGTON, PA
Holli C|2025 Buick Envista
Confirmed Service Customer
11/10/2025
Very nice Fast service
11/11/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Albert S|2024 Buick Encore GX
Confirmed Service Customer
11/17/2025
Did everything I needed for my car thank you
11/18/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Marianne B|2025 Buick Envision
Confirmed Service Customer
11/18/2025
The associates were quick and efficient. They were knowledgeable and nice.
11/20/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Frank R|2019 GMC Terrain
Confirmed Service Customer
11/18/2025
Miscommunication with the type of service needed and what I expected during my visit
11/20/2025
Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Daniel W|2020 Buick Encore GX
Confirmed Service Customer
10/29/2025
I sat there and waited for my car to get done
11/1/2025
Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Gerald M|2026 GMC Terrain
Confirmed Sales Customer
10/29/2025
Everybody at the dealership was very knowledgeable and helpful, especially our salesmen Rick who went above and beyond to make sure we got our deal done.
RICK GRISSINGER
11/1/2025
Gerald, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JENKINTOWN, PA
Amia D|2016 Buick Envision
Confirmed Service Customer
10/29/2025
They shuttled me to and from the dealership so that I could go back to work.
11/1/2025
Amia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Sarah D|2024 GMC Terrain
Confirmed Service Customer
11/4/2025
Fast, efficient, and communicative
TRENTON, NJ
Cynthia O|2020 Buick Envision
Confirmed Service Customer
11/6/2025
Dave Malinowski is the best. Takes good care of his customers.
11/7/2025
Cynthia, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! We hope to see you soon!
TREVOSE, PA
Kevin M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
Chuck Mullen and the whole Faulkner team is great!!
CHUCK MULLEN
11/18/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
LANGHORNE, PA
Darlene S|2025 Buick Envision
Confirmed Service Customer
11/20/2025
My agent was wonderful. I wish I could remember his name. He was very attentive and took his time trying to figure out where the noise was coming from. He ordered the part. 🦃💓🇺🇸
11/22/2025
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Bruce P|2024 GMC Terrain
Confirmed Service Customer
11/20/2025
Service rep explained everything that was going to be done and it was completed in a timely fashion.
11/22/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Joyce B|2025 Buick Envista
Confirmed Service Customer
11/20/2025
We experienced a disappointing problem on a brand new car. The service department was quick to react. The problem was traced and tied to a Technical Service Bulletin. Parts were ordered, follow appointment made, repair completed. John and team addressed the matter in a timely and were empathetic to our inconvenience and concerns.
11/22/2025
Joyce, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!
WARMINSTER, PA
Lisa W|2018 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Everything was wonderful the check in was great and the waiting room was comfortable and when my car was done everything went smoothly. Would definitely recommend you to my friends and family.
11/6/2025
Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
SPRING HILL, FL
Colleen M|2019 Chevrolet Trax
Confirmed Service Customer
11/8/2025
Fast, courteous, efficient, timely and very good prices
11/10/2025
Colleen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
Tatiana B|2025 Buick Envista
Confirmed Service Customer
11/8/2025
Very nice, welcoming,
11/10/2025
Tatiana, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Philadelphia, PA
Gregory K|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/8/2025
Staff was professional and extremely competent
11/9/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
NEWTOWN, PA
Joan F|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
We only were only going to look around since our lease on our current car didn,t expire until February; however we saw a car the we liked and Christina approached us and asked if she could help. After going over the figures, we decied to lease it. Christina was a joy to work with, pleasant, helpful, and answered any question that we had.She is an asset to your dealership.Except for all the paperwork, this was the most pleasant experience we've ever had with a salesperson.
KHRYSTYNA YAREMCHUK
11/17/2025
Joan, thank you for your kind review; we are happy to pass along your comments to Christina here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Benjamin G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
I had an amazing explanation with all my questions answered.
RICK GRISSINGER
11/17/2025
Benjamin, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John W|2024 GMC Sierra 1500
Confirmed Service Customer
11/15/2025
I was treated nice and my car was ready at the expected time.
11/17/2025
John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Elmer R|2009 GMC Yukon XL
Confirmed Service Customer
11/20/2025
experience was great my car is now back up and running in better condition everyone in the office were very helpful and moved very quickly i love that in the service!
11/23/2025
Elmer, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Gloria M|2016 GMC Acadia
Confirmed Service Customer
10/29/2025
Faulkner dealership was fast and efficient
10/30/2025
Gloria, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Betty L|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
Friendly and courteous staff
KHRYSTYNA YAREMCHUK
11/4/2025
Betty, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
MOUNT HOLLY, NJ
Joyce B|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
After an initial inquiry to several Buick dealerships from a general information site, Meg was the first to respond with an enthusiastic and reaffirming offer to do business. We knew what we were looking for, having been in the market long enough, and Meg’s response had the right vibe going on. We made an appointment, followed up with an early evening visit and were well pleased with the entire experience of working with Meg and the team at Faulkner. The process went late into the night but everyone hung in till it was done and dusted.
MARGARET VEARLING
11/4/2025
Joyce, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
11/5/2025
Very Professional courteous services. Please promote John Weisman
11/6/2025
Zainah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Zachary K|2026 GMC Yukon
Confirmed Sales Customer
11/19/2025
Rick, Joe, Warren, and Scott were all extremely professional and great to work with.
RICK GRISSINGER
11/21/2025
Zachary, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Pat S|2019 Chevrolet Blazer
Confirmed Service Customer
11/19/2025
Adalinea Was very helpful and professional.
11/21/2025
Pat, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
HULMEVILLE, PA
Alexandra E|2026 Buick Encore GX
Confirmed Sales Customer
11/24/2025
Anthony was attentive and facilitated the process of trading in our 2022 Buick Encore GX for exact 2026 Encord GX we wanted!
ANTHONY MANIGRASSI
11/24/2025
Alexandra, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Nicholas A|2025 GMC Yukon XL
Confirmed Service Customer
11/25/2025
The service advisor was excellent .. easy peasy
11/25/2025
Nicholas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
NEWTOWN, PA
William O|2017 Buick Cascada
Confirmed Service Customer
10/21/2025
The service rep kept me informed on status of my vehicle
10/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Karen G|2023 GMC Terrain
Confirmed Service Customer
10/24/2025
I had my car oil changed and car wash and the service was quick and friendly. Nick helped me and was super friendly and very professional.
10/26/2025
Karen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Richard S|2026 Buick Encore GX
Confirmed Sales Customer
11/4/2025
Sales staff and business office were excellent. Special thanks to John and Brian
JHAN AVENDANO
11/5/2025
Richard, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Miriam E|2023 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Good and quick service.
11/5/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
11/9/2025
everyone was helpful ,friendly,,thanks,
11/9/2025
Frederick, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PENNDEL, PA
Mark L|2021 GMC Terrain
Confirmed Service Customer
11/17/2025
I dropped them with my 2021 terrain. GMC for radio stopped working so be the fourth time they replace it. once I reprogrammed it and replace it again day that the service desk did his best he can to help us out get this job done through the warranty
11/17/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILA, PA
Scott M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
My salesman Paul is a really nice guy very respectful and helpful my 2nd time working with him on my 2nd lease deal . He's very knowledgeable and explains everything aboit a vehicle if I had any questions. The finance was also very nice and respectful which is allways a plus in my book also very knowledgeable about all the paperwork I had to fill out. Definitely woild point anyone looking for gm cars their way.
PAUL RITORTO
11/27/2025
Scott, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Keith T|2021 GMC 1500 Sierra
Confirmed Service Customer
11/26/2025
Service was great other than my truck wash. I was highly disappointed, my windows were smeared and water spots all over the truck . Honestly, it looked cleaner before it was washed.
11/27/2025
Keith, thank you for taking the time to leave us your honest feedback. Please reach out to us at (267) 984-4658 so we may identify ways to improve your experience.
CHESTER, PA
Dennis L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
When we arrived at Faulkner we were greeted by Kelly one of the sales agents. She was very professional and informative about all the cars and trucks that we were interested in Buying. Kelly navigated us through the purchasing process.We are very happy with our new truck, we love the color and we are able to drive in comfort to our destination. Along with Kelly all of the agents were friendly and helpful. I would recommend Faulkner to anyone looking to purchase a vehicle. Kelly, Thanks for a great experience Dennis and Denise Leibert
KELLY CASTANO
11/23/2025
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Sharon E|2014 Buick Verano
Confirmed Service Customer
11/20/2025
I went there without an appointment because there was a problem with the brakes on my car. They were able to work me in and get it fixed. They also gave me a ride home with the courtesy shuttle because the car had to be in the shop overnight.
11/23/2025
Sharon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Daniel L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
A very friendly atmosphere with true professionals who worked to earn my business
11/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael Y|2025 Chevrolet Suburban
Confirmed Service Customer
12/4/2025
Had an appointment for service. Everyone was courteous and prompt.
12/4/2025
Michael, Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
TREVOSE, PA
Gerard R|2023 GMC Acadia
Confirmed Service Customer
12/4/2025
Great experience. No compalints
12/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHURCHVILLE, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
They always do a great job very professional and always keep me up-to-date on what is needed for my vehicle.
12/5/2025
Dan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, PA
Gwendolyn J|2019 GMC Terrain
Confirmed Service Customer
12/4/2025
I was an hour late to my appointment to have my car serviced, but I decided to go anyway. I was prepared to sit all day or be told to come back another day. I came in and apologized for being late. The service agents did take me, but said it would be a while and I understand. They said my car was done, I looked at my watch and I was only sitting for two hours. I anticipated a longer wait, which I had already prepared myself. The service agent, who waited on me, was very professional.
12/5/2025
Gwendolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
James M|2026 GMC Acadia
Confirmed Sales Customer
11/7/2025
Our salesman Anthony M. was phenomenal. Helped us find the perfect car at the perfect monthly payment. Got us in and out with our new vehicle in record time for us. Definitely will recommend Anthony and the team at Faulkner GMC to anyone looking for a new car!
ANTHONY MANIGRASSI
11/10/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Joseph G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Always a great experience. They get me in and out and fixed right the first time.
11/10/2025
Joseph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTHAMPTON, PA
Cynthia D|2017 Buick Envision
Confirmed Service Customer
11/11/2025
Quick service very friendly and professional staff
11/12/2025
Cynthia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FAIRLESS HLS, PA
Reginald T|2025 GMC Acadia
Confirmed Service Customer
11/18/2025
Very professional
11/20/2025
Reginald, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christine G|2024 Buick Encore GX
Confirmed Service Customer
11/28/2025
Oil change great. Had a nail in tire..no charge to me.. dealership said "it didn't go through". Left dealership with 36 PSI in all tires. Today, 3 are good, one tire is now 29. Maybe something went through?
11/29/2025
Christine, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
FSTRVL TRVOSE, PA
Edward P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
I have to say my experience buying my knew 2026 GMC Sierra was the smoothest ordeal I have had at any Dealership.
KELLY CASTANO
11/29/2025
Edward, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Scott H|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Chuck is my go to and his dad before that. Friendly and easy to work with.
CHUCK MULLEN
12/6/2025
Scott, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Lloyd W|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
I am completely satisfied with my recent purchase of a 2026 GMC Terrain Elevation AWD. My sales consultant Chuck Mullen did an excellent job through the whole car buying process. I was completely satisfied with my trade in allowance and the price of the new Terrain. The finance office did an excellent job as well. Thank you.
CHUCK MULLEN
12/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Melton P|2019 Chevrolet Suburban
Confirmed Service Customer
11/24/2025
The service writer, Dave, was instrumental in getting the parts needed to repair my vehicle. He kept me informed of the progress that was being made along the way. Dave is both friendly and professional. I don't think the end result would have been as favorably had he not kept on top of the situation.
11/26/2025
Melton, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Theodore G|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
John was professional and courteous service was excellent
11/25/2025
Theodore, thanks for your praise and kind comments about our team. We hope you have a great day!
PHILADELPHIA, PA
Jean V|2026 Buick Enclave
Confirmed Sales Customer
11/24/2025
Kelly was excellent!!
KELLY CASTANO
11/25/2025
Jean, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
FLEMINGTON, NJ
Paul K|2025 GMC Terrain
Confirmed Service Customer
11/24/2025
Replaced the visor as promised and it was done quickly
11/25/2025
Paul, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Ronald B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/1/2025
excellent service
12/2/2025
Ronald, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
11/23/2025
Excellent service manager, called when part came in and made appt and seat was fixed n resolved radio n hardware problem
12/2/2025
Ronald, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
BENSALEM, PA
Glenn L|2026 GMC Terrain
Confirmed Sales Customer
12/1/2025
Our salesperson Chuck Mullen was a great no nonsense guy who listened and responded accordingly.
CHUCK MULLEN
12/2/2025
Glenn, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HAMILTON, NJ
Larry L|2021 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
they didn't have my appointment but still got me out in a reasonable time
12/9/2025
Larry, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Marie S|2025 Buick Encore GX
Confirmed Service Customer
12/11/2025
everyone was pleasant and helpful
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CROYDON, PA
Joseph C|2020 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
the service advisor Dave was very informative and explained to me in detail what my truck needed. I took his advice and got the work done.The work was done Ina timely manner.
12/4/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Joseph M|2018 GMC Terrain
Confirmed Service Customer
12/3/2025
The repair was complete timely and corrected the problem.
12/4/2025
Joseph, your satisfaction is our top priority. Until the next time we meet, take care!
PHILADELPHIA, PA
Barbara H|2019 Buick Envision
Confirmed Service Customer
12/6/2025
I felt the service advisor could’ve been a more friendly when I was questioning Services he was offering. I purchased four tires from this place a couple years ago and when he told me, he thought I needed a new back tires I questioned him and did not care for his response. My car only has 52,000 miles on it and I do not go far so I was questioning. How could my tires go bad so quickly. I did not care for the response. Twice in our conversation, he reminded me that my car was at 2019 which made me feel this this product not good? Should I be looking for a new car? Would that live amount of miles? I was a little put off. My next car may not be a Buick if they can’t last longer if I choose to purchase a car. I had to call back two days later because the reason I went in was for a rear tire sensor. The next day, the tire sensor was going off for a front tire, which was replaced this past spring at the dealership. The woman I spoke to on the phone was very kind and listened to my concerns from the previous week. I’ll be taking my car again this Saturday. This will be my last time going there if my experience is not a positive one.
12/11/2025
Barbara, we regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Please reach out to us at 215-961-2295 so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Philip M|2017 GMC Canyon
Confirmed Service Customer
12/10/2025
Courteous staff,
12/12/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TREVOSE, PA
Eric P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Meg was outstanding. She answered all my questions and was truly customer focused and friendly
MARGARET VEARLING
12/12/2025
Eric, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you're ever in need of more help, please let us know!
NORTHWALES, PA
Geraldine M|2024 Buick Envision
Confirmed Service Customer
12/12/2025
Customer for over 30 years-always perfect and polite service in a timely manner.
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Jennifer T|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Faulkner is a great dealership. Everyone is very nice and knowledgeable
PAUL RITORTO
12/3/2025
Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC, and we hope to see you again.
FEASTERVILLE TREVOSE, PA
Robert K|2017 GMC Yukon
Confirmed Service Customer
12/2/2025
Service for my vehicle exceed my expectation.
12/3/2025
Robert, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Levittown, PA
Mark K|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Great service as always. That is why I have been a customer since 1992
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Sharmaine L|2024 Buick Envista
Confirmed Service Customer
12/5/2025
My service specialist was very kind and made sure I had a comfortable place to work while waiting. The wait was pretty long but i was told by before hand.
12/7/2025
Sharmaine, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
John O|2014 GMC Acadia
Confirmed Service Customer
12/15/2025
It was nice and pleasant. And fast service.
12/16/2025
John, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Carollynn S|2023 Buick Encore GX
Confirmed Service Customer
12/16/2025
Matt was wonderful! Took the time e to listen and instuct. He is a keeper that makes Faulkner above the rest in customer service
12/17/2025
Mary, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael R|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/16/2025
I purchased my 2021 AT4 2500 here in December of 2020. It is a 45 minute drive from where I live but I drive here every time my truck needs service. Great people all around
12/17/2025
Michael, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CREAM RIDGE, NJ
Joseph R|2023 GMC Canyon
Confirmed Service Customer
12/19/2025
very good no issues
12/20/2025
Joseph, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Richard G|2025 GMC Acadia
Confirmed Service Customer
12/19/2025
John was very helpful and friendly and made my experience enjoyable
12/21/2025
Richard, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLAND, PA
Donald J|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
Awesome
RICK GRISSINGER
11/10/2025
Donald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Linda G|2025 GMC Terrain
Confirmed Service Customer
11/18/2025
It was quick and easy
11/20/2025
Linda, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Piliadelphia, PA
Vince R|2023 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Service was good!
11/21/2025
Vince, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LANGHORNE, PA
Robert D|2024 GMC Sierra 1500
Confirmed Service Customer
11/22/2025
Got an oil change. Suggested a wheel alignment was needed. All done to my satisfaction in a timely fashion.
11/24/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Philip O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
This is the second new vehicle our family has purchased from Faulkner this year. The team at Faulkner work seamlessly together to make your vehicle purchase a quick and painless experience!
RICK GRISSINGER
11/24/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HUNTINGDON VY, PA
John B|2024 GMC Terrain
Confirmed Service Customer
11/26/2025
Service experience was as expected, very good
11/27/2025
John, we are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help!
HAMILTON, NJ
Eric H|2024 Buick Encore GX
Confirmed Service Customer
12/3/2025
Very quick and responsive work. I am very pleased. Thank you
12/3/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Toni L|2026 GMC Sierra 1500
Confirmed Service Customer
12/7/2025
Quick and easy. Everyone was super nice
12/8/2025
Toni, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Deborahlee J|2025 Buick Encore GX
Confirmed Service Customer
12/10/2025
I would like to thank the person who found my credit card when I dropped it!
12/11/2025
Deborahlee, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Rafiq W|2016 Buick LaCrosse
Confirmed Service Customer
12/19/2025
I come here often to have my car serviced, and John Weiser is usually my advisor. He is consistently helpful, knowledgeable, and professional. That said, all of the staff are friendly and welcoming, which makes every visit a positive experience. Thank you for the great service.
12/21/2025
Rafiq, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Denise A|2017 GMC Acadia Limited
Confirmed Service Customer
12/4/2025
Fast and courteous service!
12/5/2025
Denise, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWTOWN, PA
Thomas S|2026 GMC Yukon
Confirmed Sales Customer
12/8/2025
Wonderful experience
KELLY CASTANO
12/8/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
George B|2025 Buick Envista
Confirmed Sales Customer
12/18/2025
ricky was my sales person he I excelent 🤗
RICK GRISSINGER
12/19/2025
George, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Giovanni D|2019 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
Really good
12/19/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
BENSALEM, PA
Kurtis W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Service people are always polite and respectful and will always help in any way they can
12/23/2025
Kurtis, thank you so much for your positive comments about Faulkner Buick GMC! We look forward to your next visit! Take care!
LANGHORNE, PA
Kenneth C|2026 Buick Encore GX
Confirmed Sales Customer
12/22/2025
Employees are always friendly and helpful. We purchased a new 2026 Encore GX from Chuck Mullen and he was great, answered all our questions and helped set up my phone and radio, he is an asset to your company. Also the financial advisor, Jarrad Pinelli, who went over the extended warranty was patient, friendly and understanding . It was a pleasure doing business with Faulkner at 4427 Street Rd, Trevose, PA, this is the 3rd time we purchased a new car from you over the past 10 years so you must be doing something right! Merry Christmas and Happy New Year to all your employees.
CHUCK MULLEN
12/23/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Louis B|2025 GMC Terrain
Confirmed Service Customer
12/22/2025
Repair and service was Excellent.
12/23/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Lynda S|2023 GMC Terrain
Confirmed Service Customer
12/22/2025
Always very professional and accommodating
12/23/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
FEASTERVILLE, PA
Kathryn D|2019 Buick Encore
Confirmed Service Customer
12/27/2025
Always happy with the service at Faulkner Buick-GMC. The personnel are always so professional and very helpful.
12/28/2025
Kathryn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Dawn P|2018 Buick Enclave
Confirmed Service Customer
12/8/2025
Friendly customer service and able to fix the problem in a timely manner Also have a shuttle available to take you back and forth if needed which is very convenient if you can't wait for your car to be serviced
12/9/2025
Dawn, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Christopher S|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
My experience was great. My salesperson Anthony was great. Ryan the finance manager was spot on with his work as well!
ANTHONY MANIGRASSI
12/11/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Joseph F|2025 GMC Acadia
Confirmed Service Customer
12/14/2025
Fast, courteous and professional.
12/15/2025
Joseph, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Sheilah P|2024 Buick Envista
Confirmed Service Customer
12/21/2025
Service was fast and through.
12/22/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
Eric P|2026 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Can’t say enough about the dealership in general, from Meg my salesperson, to the transport person who picked up my truck for the additional add ons, to the service person who put those add ons on my Sierra 1500 AT4! You have a customer for life!
12/25/2025
Eric, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes Faulkner Buick GMC
NORTH WALES, PA
Franci M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Fantastic
KELLY CASTANO
12/24/2025
Franci, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Our purchase was the most pleasant an enjoyable car buying experience that we had ever had. Are salesperson Kelly? It was very knowledgeable in all aspects of our vehicle. And as accommodating has any salesperson I ever had to deal with. The finance manager Ryan it was just as knowledgeable and forthcoming With the tedious task of all the paperwork a pertinent information in helping us choose the right maintenance and warranty program. The general manager and the staff we're wonderful.I made us feel appreciated for our purchase. This was our first purchase at faulkner and they definitely earned our future business.And referrals to others.
KELLY CASTANO
12/30/2025
Kenneth, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
John S|2023 Buick Enclave
Confirmed Service Customer
11/27/2025
Everyone was friendly and helpful.
11/27/2025
John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
YARDLEY, PA
Andrea M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
All of my questions were answered and my needs were met.
RICK GRISSINGER
11/28/2025
Andrea, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Loretta B|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
Our sales person was great and patient.
JHAN AVENDANO
12/5/2025
Loretta, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISVILLE, PA
Joseph P|2024 Buick Encore GX
Confirmed Service Customer
12/8/2025
very professional
12/8/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Donna T|2026 Buick Encore GX
Confirmed Sales Customer
12/11/2025
This is my fourth lease at Faulkner. Staff are polite and the service department has been great
ANTHONY MANIGRASSI
12/14/2025
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LANGHORNE, PA
Mohamed S|2022 GMC Yukon XL
Confirmed Service Customer
12/11/2025
Best dealer to do business Best service
12/14/2025
Mohamed, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LEVITTOWN, PA
Gil R|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
Meg is a true professional and I really enjoyed working with her. She’s very thorough and patient.
MARGARET VEARLING
12/18/2025
Gil, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AMBLER, PA
David L|2024 Buick Enclave
Confirmed Service Customer
12/21/2025
Best dealership around , always a great experience, friendly , clean , efficient , can’t say enough about Faulkner. The Best!!!
12/21/2025
David, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
John H|2026 GMC Canyon
Confirmed Sales Customer
12/29/2025
Salesman and finance officer were extremely professionals.
JHAN AVENDANO
12/30/2025
John, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Theresa R|2023 Buick Encore GX
Confirmed Service Customer
11/25/2025
Very efficient and accommodating. I am very satisfied with the service provided every time I get service from Faulkner.
11/26/2025
Theresa, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
BRISTOL, PA
Michael R|2021 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Nick was a nice guy
12/2/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HLS, PA
Rudolph N|2015 Buick LaCrosse
Confirmed Service Customer
12/10/2025
Dave M. and the service department did a great job on my vehicle. I use Faulkner for all my service needs and will definitely continue to do so.
12/10/2025
Rudolph, our staff is committed to providing each of our clients with the best automotive experience! If you have any questions, please don't hesitate to reach out!
BENSALEM, PA
Walery V|2026 Buick Enclave
Confirmed Sales Customer
12/12/2025
Johnny at Faulkner Buick GMC found my wife and I each the car of our dreams. We couldn’t be happier with our new vehicles and the service we were provided by Johnny and the entire Faulkner staff was top notch.
JHAN AVENDANO
12/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Angelena S|2025 Buick Envista
Confirmed Sales Customer
12/31/2025
Experience was great, Anthony was very helpful
ANTHONY MANIGRASSI
12/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Diane W|2017 Buick Encore
Confirmed Service Customer
12/16/2025
I have dealing with this dealership since the late 70's. This was the first time I left angry. My appointment was for an inspection. The car passed, then I was told that multiple things were needed which should have been suggested six yrs. Into my ownership. The price was over 1,ooo.oo dollars. Then the tech discovered my heat console was pushed in. There was nothing wrong with it when I dropped it off. I feel that the damage was done there and do not feel that I should have to pay 257.00 to fix it. I'm guessing needed some dummy to pay but I am no dummy.
12/21/2025
Diane, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
John K|2021 Buick Encore GX
Confirmed Service Customer
12/16/2025
3 hours for oil change and inspection
12/22/2025
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
CHURCHVILLE, PA
Marian K|2017 GMC Canyon
Confirmed Service Customer
12/18/2025
I had a wonderful experience at the dealership
12/19/2025
Marian, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Gerald S|2012 GMC Terrain
Confirmed Service Customer
12/22/2025
Everything went quickly and smoothly.
12/23/2025
Gerald, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
PHILADELPHIA, PA
Kirk B|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
It was amazing
KHRYSTYNA YAREMCHUK
12/25/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Thomas E|2016 GMC 2500HD Sierra
Confirmed Service Customer
12/24/2025
Everything was explained in detail and we were very satisfied with our visit.
12/25/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
OAKFORD, PA
Tom F|2023 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Dave the service guy was great and very friendly.
12/25/2025
Tom, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
Langhorne, PA
Michael G|2024 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
The air pressure on my tires or not reset and I never received the complementary car wash
1/1/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
Susan Z|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Wonderful salesman! He even helped me after the deal!
JHAN AVENDANO
12/14/2025
Susan, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURLINGTON, NJ
Siddiyqa B|2025 Buick Envista
Confirmed Sales Customer
12/15/2025
Smooth transaction. All my questions were answered.
KELLY CASTANO
12/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael D|2025 Buick Envista
Confirmed Service Customer
12/15/2025
great job on my car
12/15/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROYERSFORD, PA
Shaunta W|2025 Buick Envista
Confirmed Service Customer
12/17/2025
Service is always great
12/18/2025
Shaunta, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Edward P|2021 GMC Terrain
Confirmed Service Customer
12/17/2025
every thing went ok , when pick up car the paper that gives you the tire and brakes level was not with bill
12/18/2025
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Michael D|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
Chuck Mullen provided excellent service, knowledge and support.
CHUCK MULLEN
12/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Jeffrey W|2018 GMC Canyon
Confirmed Service Customer
1/1/2026
Everything went smoothly . John Weiser sorted thru my coupons that GMC mails to me , and found which would be most beneficial to use at that time . He also arranged a shuttle ride home for me so I didn’t have to wait around . It worked out for the both of us .
1/2/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
1/7/2026
Always polite, knowledgeable and efficient. Only wish the waiting area was more comfortable.
1/7/2026
Andrew, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Donna D|2025 GMC Acadia
Confirmed Service Customer
1/8/2026
Great experience
1/9/2026
Donna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HUNTINGDON VY, PA
Daniel N|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
They worked extremely hard to get me out of a situation from a previous dealer. And I’m so grateful!!
RICK GRISSINGER
12/30/2025
Daniel, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
FAIRLESS HILLS, PA
Daryl H|2025 Buick Enclave
Confirmed Service Customer
12/29/2025
Very professional
12/30/2025
Daryl, we are very happy to have provided you with such a positive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
RUNNEMEDE, NJ
David D|2023 GMC Acadia
Confirmed Service Customer
12/29/2025
Everything was handled respectfully and professionally. I appreciate all their service.
12/30/2025
David, we are very happy to have provided you with such a positive experience! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
SOUTHAMPTON, PA
James K|2023 Buick Enclave
Confirmed Service Customer
1/8/2026
Great system for intake.Service took a little longer than I expected
1/8/2026
James, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Brian M|2014 Buick LaCrosse
Confirmed Service Customer
1/8/2026
I went in for an oil change and my tires were rotated. It was done without any problem, and I also had my car washed. I was very happy with this service.
1/8/2026
Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
David W|2019 GMC 1500 Sierra
Confirmed Service Customer
1/9/2026
I had 7:45 am appointment and at 8:02 Nick called and said they started working on it, so I called at 9:35 am and salesman didn’t even call me back. I got at dealership at 3:50 pm car wasn’t in parking lot, went in and Nick said it would be another 20 minutes before it would be done. Very very upset with your salesman.
1/14/2026
David, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BERLIN, NJ
Carl W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Very good
ANTHONY MANIGRASSI
1/13/2026
Carl, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERBROOK, PA
Thomas E|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/13/2026
The service was performed in a timely manner. I have been a customer since 2006 and will continue to bring my vehicles in for service when needed
1/13/2026
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
OAKFORD, PA
Chelsea G|2024 GMC Acadia
Confirmed Service Customer
1/7/2026
Great
1/7/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Michael D|2024 GMC Terrain
Confirmed Service Customer
1/11/2026
John Weisser provides great service. Customer focused and easy to work with. Along with Rick Grissinger they are the reason I keep coming back to Faulkner.
1/11/2026
Michael, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
NEWTOWN, PA
Michael M|2025 Buick Envista
Confirmed Sales Customer
1/11/2026
I recently purchased a car from your dealership and had the pleasure of working with Ricky. He was absolutely excellent—providing outstanding customer service and demonstrating honesty throughout the entire process. Ricky made the experience smooth and stress-free. The dealership itself was clean, well-organized, and clearly well-run. Overall, I’m very satisfied and will gladly recommend your team to others. Thank you for making this such a positive experience!
RICK GRISSINGER
1/11/2026
Michael, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLUMSTEADVILLE, PA
Susan D|2023 Buick Encore GX
Confirmed Service Customer
1/13/2026
Excellent service as always.
1/13/2026
Susan, we are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Kathleen S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
The sales man was VERY helpful and took a lot of time to explain to me how everything works on my new truck.
RICK GRISSINGER
1/15/2026
Kathleen, we are glad we could help! If you're ever in need of more help, please let us know!
PENNDEL, PA
Thomas O|2025 GMC Terrain
Confirmed Service Customer
1/15/2026
very efficient.
1/16/2026
Thomas, thank you so much for the positive review! We hope you have a great day!
PHILADELPHIA, PA
John K|2020 Chevrolet Blazer
Confirmed Service Customer
1/15/2026
Inspection, repairs done well and on schedule.
1/15/2026
John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
YARDLEY, PA
Patricia L|2024 GMC Terrain
Confirmed Service Customer
1/15/2026
It's a pleasure to respond! My Service rep was Outstanding, as usual. My service was great as usual & the waiting area had great hot coffee, comfortable chair to wait in & upbeat atmosphere. I even got to chat with the Best/ my Favorite Salesman: Rick Grissinger! I gave purchased 5 vehicles thru his expertise & fantastic personality!
1/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
JENKINTOWN, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/22/2025
Unfortunately, the problem that I came in for was not fixed on the first visit. I did have to return the vehicle to readdress the issue.
12/23/2025
Larry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Steven P|2023 Buick Encore GX
Confirmed Service Customer
1/12/2026
Excellent service and diagnosis of problem. Service dept fixed problem and additional parts required were ordered and will return . Schuttle home was also a plus. Always know issues and repairs will be done correctly.
1/13/2026
Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Minerva C|2025 GMC Terrain
Confirmed Service Customer
1/12/2026
Great service always. Great communication. Overall great!
1/13/2026
Minerva, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Albert N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Everyone was very very professional
JHAN AVENDANO
1/15/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Gayle F|2020 Buick Encore GX
Confirmed Service Customer
1/14/2026
Efficient timely. No problems
1/15/2026
Gayle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BROWNS MILLS, NJ
Charles L|2015 Buick LaCrosse
Confirmed Service Customer
1/15/2026
Took my car in for reword and I have to say that Faulkner Buick knocked it out the park as far as my concerns was for my vehicle
1/16/2026
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Making the appointment to dropping off my truck to the communication of progress to picking up my truck was easy and convenient
1/16/2026
Kenneth, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
SOUTHAMPTON, PA
Scott N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Great experience with the whole team
RICK GRISSINGER
1/21/2026
Scott, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WOOLWICH, NJ
Patricia L|2024 Buick Encore GX
Confirmed Service Customer
1/17/2026
I always have a good experience at Faulkner Buick. Everyone is friendly, professional and efficient. I have full confidence that my car is in good hands.
1/17/2026
Patricia, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Mark F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/18/2026
I had a 7:30 am appointment. As I sat there and watched other customers come in after me and then leave before me, I wondered how this is possible when I was the first customer at the door. I also wondered why my appointment was obviously pushed back. To boot, when I recieved my vehicle, there was oil on my center console AND my steering wheel. Also, there were hand smudges all over my driver's side door, same side fender and side steps. One would think that if the tech had the vehicle for that amount of time, at least some care would be taken to keep the vehicle clean as it was when it was brought in. I am hoping that any future visits will be better. I used the word hoping, when I need to use the word expecting.
1/22/2026
Mark, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 215-961-2295. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Denise M|2023 Chevrolet Tahoe
Confirmed Service Customer
1/18/2026
Got me in on an emergency appointment . Got me in and out in less than 24 hours! Added state and emissions, and tired rotation, no delay.
1/19/2026
Denise, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FEASTERVILLE TREVOSE, PA
Ann G|2025 Buick Envision
Confirmed Service Customer
1/23/2026
This was our first visit since buying a new Buick. It was for the free oil change. It was completed ahead of schedule. No problems.
1/25/2026
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
LANGHORNE, PA
Janel G|2022 Buick Encore GX
Confirmed Service Customer
1/23/2026
This team treats me like priority and makes me feel important and valued every time I walk in the door to the moment, I walk out with everyone of their staff that I encounter I have purchased every vehicle that I have owned for the last 25 years from this facility and I have no reason to go elsewhere They are incredibly good to me and a great group of people
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Jessica L|2026 GMC Terrain
Confirmed Sales Customer
1/28/2026
Quick and easy!
KELLY CASTANO
1/29/2026
Jessica, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Mark C|2017 Buick Envision
Confirmed Service Customer
12/19/2025
n/a
12/21/2025
Mark, thank you for the four star rating! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Nancy L|2025 Buick Encore GX
Confirmed Service Customer
1/7/2026
Was pleasant experience. Done in timely manner.
1/8/2026
Nancy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
LANGHORNE, PA
Gregory K|2026 GMC Sierra EV
Confirmed Service Customer
1/9/2026
The service members who greeted me when I arrived were awesome. They took pictures of my vehicle and explained everything that would be done for my service that I requested. The team provided a space for me to work remotely while I waited for my service to be completed.
1/9/2026
Gregory, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CHALFONT, PA
Paul M|2025 GMC Sierra 1500
Confirmed Service Customer
1/10/2026
I had an appointment oil change tire rotation took three hours and didn’t get my free car wash for the second time in a row this time, they didn’t wash my truck because of the two deer sensors I have on the outside bumpers. I’ve been to other car washes and they never been a problem.
1/15/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Bridget R|2024 Buick Enclave
Confirmed Service Customer
1/10/2026
Always a 5 start experience
1/11/2026
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
NEWTOWN, PA
David E|2023 GMC Yukon
Confirmed Service Customer
1/19/2026
Your staff are all excellent!
1/22/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
HOLLAND, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
1/19/2026
John is always so nice and is willing to answer simple questions. Thank you
1/20/2026
Thank you for your kind review; we are happy to pass along your comments to John here at Faulkner Buick GMC! We look forward to your next visit! Take care!
BENSALEM, PA
Joseph M|2026 GMC Terrain
Confirmed Sales Customer
1/25/2026
No problem it pressure
RICK GRISSINGER
1/25/2026
Joseph, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
AMBLER, PA
Edward D|2025 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
John was my service advisor and explained everything to me , helped me with my GM points as well. I would give him 25 stars. Roy who handles the shuttle service was on time and just a good guy give him 25 stars too Great Service Ed Devenney 215 768 7566
Bensalem, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
1/8/2026
For Nick And All On The Team, Nick And All Involved Provided Very Professional, Timely, Fair, And Courteous Service!!! God’s Blessings And Thank You!!! 🙏🏻👍 Vr, John M. Dougherty
1/9/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HUNTINGDON VY, PA
Susan Z|2026 Buick Encore GX
Confirmed Sales Customer
1/8/2026
the staff was professional and friendly. Michael and Scott made the experience pleasant.
MICHAEL DURIE
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEVITTOWN, PA
Matthew B|2020 GMC 3500HD Sierra
Confirmed Service Customer
1/19/2026
Experience was great. Vehicle taken in promptly at the appointment time. All services completed in a timely manner. They even washed it for free when finished. Overall, very impressed with the service department.
1/19/2026
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crodon, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/20/2026
N/A
1/21/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HUNTINGDON VY, PA
Nancy M|2024 Buick Encore GX
Confirmed Service Customer
1/23/2026
Everything was completed as requested
1/23/2026
Nancy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/23/2026
Efficient, courteous service
1/24/2026
Larry, your satisfaction is our top priority. We can't wait to see you again, have a great day.
BENSALEM, PA
Shane H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/26/2026
Service was good and as expected
1/27/2026
Shane, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
BENSALEM, PA
Michael G|2024 GMC Sierra 1500
Confirmed Service Customer
1/26/2026
Friendly and helpful staff
1/27/2026
Michael, we're glad to hear you found our staff was so friendly and helpful! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Daniel M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/2/2026
Our Salesperson Meg was awesome. I wanted to work out all the numbers before we came to the dealership and she was great at reaching out and communicating and we worked out a deal before I even got there. She was quick and very resourceful! Highly recommend her to anyone seeking to purchase or lease a new car!
LEVITTOWN, PA
Joseph K|2016 Buick Encore
Confirmed Service Customer
1/2/2026
Always expert and honest service at Faulkner Buick. Little wonder why we have been customers now for over 20 years.
1/2/2026
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Keliah R|2015 GMC Terrain
Confirmed Service Customer
1/21/2026
This was my first time being in a dealership for service. Staff was kind and helped when needed. Answered all questions and ensured I had a round trip ride to and from the dealership.
1/22/2026
Keliah, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christopher S|2024 Buick Encore GX
Confirmed Service Customer
1/22/2026
Accommodating and very friendly. Everything done in a timely manner. John was excellent.
1/23/2026
Christopher, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
1/23/2026
Faulkner technicians were able to resolve my problem in an efficient manner.
1/24/2026
Frank, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
Janis I|2025 Buick Encore GX
Confirmed Service Customer
1/26/2026
My car was done quickly. Everyone was friendly and helpful
1/27/2026
Janis, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LANGHORNE, PA
Russel O|2026 GMC Canyon
Confirmed Sales Customer
1/26/2026
Very pleasant and professional. One small hitch but we are happy with the process and the vehicle.
MARGARET VEARLING
1/27/2026
Russel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHAMPTON, PA
Matthew F|2026 GMC Canyon
Confirmed Sales Customer
1/29/2026
Mike Durie got me a great deal and made sure the vehicle has everything I need. Process was quick and easy and my Canyon was detailed and ready to go!
SOUTHAMPTON, PA
Leroy C|2026 GMC Canyon
Confirmed Sales Customer
1/29/2026
Faulkner is the best. I would never buy a car from anyone else. Everyone is very nice. My salesman Paul was very knowledgeable. I recommend everyone.
PHILADELPHIA, PA
KELLY H|2026 Buick Encore GX
Confirmed Sales Customer
2/2/2026
Paul was very helpful and answered all of our questions. Made the decision to purchase our new Encore GX easy. I highly recommend Faulkner of Trevose when considering buying a new car or truck
PAUL RITORTO
2/4/2026
We're happy you found Paul to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HATBORO, PA
Linda M|2022 GMC Terrain
Confirmed Service Customer
2/2/2026
Courteous, friendly staff. Service was finished quickly.
DAVID MALINOWSKI
2/4/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
DRESHER, PA
Barbara H|2024 Buick Encore GX
Confirmed Service Customer
2/4/2026
My appointment was at 2pm and my car taken exactly on time. Everything was timely and efficient.
NEWTOWN, PA
Kevin H|2026 Buick Envista
Confirmed Sales Customer
2/4/2026
Kind, courteous and went bout of their way to help us
LANGHORNE, PA
Stephen C|2026 Buick Encore GX
Confirmed Service Customer
2/4/2026
It was very easy
NICK LOWE
2/7/2026
Stephen, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
DOYLESTOWN, PA
Aubri E|2024 Buick Envista
Confirmed Service Customer
2/10/2026
Experience was great as always.But I did notice a fingernail sized “gash” on my passenger rear tire that wasn’t there before. Not sure if it is causing my tire to lose air dramatically more than before or if it’s just the cold weather. Just wish it was caught before leaving the appointment. I normally leave 100% satisfied every time, but today we are lookin more at a 90% satisfied. Hoping I don’t need to get a new tire yet.
JOHN WEISER
2/12/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (267) 984-4658 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PENNDEL, PA
MICHAEL R|2026 GMC Sierra 1500
Confirmed Sales Customer
2/10/2026
Chuck Mullen was stellar - always great follow up and ensured I got the right vehicle at the right price. Also, Ryan was as smooth as they come with the finance process, made sure all my questions were answered.
CHUCK J
2/11/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
KARLA C|2026 Buick Envista
Confirmed Sales Customer
2/11/2026
My experience at Faulkner Buick was exceptional! I received a was with a warm welcome from my sales consultant Meg. What I mean by that is she greeted me with a hug! She could have shook my hand but no she hug me. And, I’m telling you that spoke volumes to me. When I shared my experience on purchasing my car that was one of the most beautiful things I can remember from the experience! She went out of her way to make sure when my car was ready for me that I would be excited about my car and I was and still am! I also like to mention that Scott the finance guy was also pleasant to work with nice guy. Scott explained everything to me that I needed to know about purchasing my car. So far I have no regrets of purchasing my 2026 Buick Envista!!!
MARGARET VEARLING
2/13/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LAWRENCE TWP, NJ
Nelson S|2026 GMC Acadia
Confirmed Sales Customer
1/3/2026
Nice 👍
MICHAEL DURIE
1/4/2026
Nelson, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Donna B|2025 Buick Encore GX
Confirmed Service Customer
1/20/2026
I needed an appointment for inspection and they had a cancellation on a Saturday. It was perfect timing.
1/21/2026
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Carol R|2025 Buick Enclave
Confirmed Service Customer
1/23/2026
I had no appt and yet they took me within 10 min. I had a defective tire sensor. They replaced it and I was on my way. It was especially nice knowing the snow storm was coming I am most appreciative for the quick service.
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Jamison, PA
Christopher W|2026 Buick Envista
Confirmed Sales Customer
1/28/2026
Anthony made the experience fast and easy
ANTHONY MANIGRASSI
1/29/2026
Christopher, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
2/12/2026
Friendly, knowledgeable, understanding
FAIRLESS HLS, PA
Bruce C|2024 GMC Terrain
Confirmed Service Customer
2/12/2026
👍
NICK LOWE
2/14/2026
Bruce, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Mike B|2026 GMC Yukon
Confirmed Service Customer
2/12/2026
Had a safety issue on a brand new Yukon Denali Ultimate. Matt in service said to get it in and they will do their best to get it looked at. He was a man of his word and understood my safety concerns and how much of a concern it was. Not only did they look at it, they also got it fixed and ready for pick up that day. That, in my eyes, was service in every sense of the word
MATTHEW WIELAND
2/14/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Theresa M|2021 GMC Acadia
Confirmed Service Customer
2/12/2026
Very pleased with the service had trouble with 1 of the remotes .Replaced multiple batteries in it so th ey Replaced it with a new one.
NICK LOWE
2/14/2026
Theresa, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Johanna E|2020 GMC Terrain
Confirmed Service Customer
2/12/2026
Setting up my appointment was a breeze. My service advisor John contacted me immediately to discuss my vehicle's concerns, was kind, clear and extremely helpful in explaining my vehicle's needs. My inspection and repairs were done earlier than expected and my car is immaculate and running beautifully.
JOHN WEISER
2/14/2026
Johanna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SOUTHAMPTON, PA
Daniel L|2025 GMC Terrain
Confirmed Service Customer
2/2/2026
Timely and courteous
DAVID MALINOWSKI
4/8/2026
Daniel, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Mark K|2014 GMC Acadia
Confirmed Service Customer
2/6/2026
I had a battery replaced
NICK LOWE
2/10/2026
Mark, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Gina M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/6/2026
Great
CHURCHVILLE, PA
Patricia M|2025 Buick Envision
Confirmed Service Customer
2/9/2026
Turn around was quick
MONROEVILLE, NJ
JANIS I|2026 Buick Encore GX
Confirmed Sales Customer
2/9/2026
Everyone was extremely helpful and easy to work with.
ANTHONY MANIGRASSI
2/12/2026
Janis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
MARYJO M|2026 GMC Terrain
Confirmed Sales Customer
2/9/2026
Mike and Ryan made the experience less stressful they were very friendly they took there time to make sure we understood the process and made it easier for us to walk away and feeling great with our new car
MICHAEL DURIE
2/11/2026
Mary, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
To bad the vehicle couldn't get washed
DAVID MALINOWSKI
2/14/2026
Ronald, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may identify ways to improve your experience. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Robert T|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Professional and prompt service. Nice waiting area.
DAVID MALINOWSKI
2/14/2026
Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Francis V|2017 GMC Terrain
Confirmed Service Customer
2/15/2026
The car was ready for pick up ahead of schedule. The only negative is that the car wash was not in operation.
DAVID MALINOWSKI
2/16/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Robert M|2024 GMC Sierra 1500
Confirmed Service Customer
2/15/2026
As always a first class operation Thanks Again
DAVID MALINOWSKI
2/17/2026
Robert, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Patrick T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Salesman was very informative and professional
RICK GRISSINGER
1/21/2026
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
David H|2024 GMC Terrain
Confirmed Service Customer
1/21/2026
The service department was quick and efficient. They noticed our car was close to being due for inspection. They called us and offered to do the inspection instead of us coming back in a few weeks. Much appreciated.
1/21/2026
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Donna M|2025 Buick Envista
Confirmed Service Customer
1/21/2026
Very good customer service
1/21/2026
Donna, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
ABINGTON, PA
James D|2022 GMC Terrain
Confirmed Service Customer
2/5/2026
Everything went well, and everyone was very courteous.
JOHN WEISER
2/9/2026
James, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Marianne V|2025 Buick Envista
Confirmed Service Customer
2/5/2026
Everyone from the front desk to the man who worked on my car we’re very friendly.
DAVID MALINOWSKI
2/9/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
Francis E|2023 GMC Terrain
Confirmed Service Customer
2/7/2026
Paul (Sales) and Ryan (Finance) did a fantastic job to work with us to find what we needed and what worked best for us within budget.
HATBORO, PA
Michael G|2026 GMC Sierra 1500
Confirmed Sales Customer
2/8/2026
Great salespeople
CONSHOHOCKEN, PA
Michael T|2026 GMC Sierra 1500
Confirmed Sales Customer
2/11/2026
It was great. Johnny was the nicest salesman I’ve ever worked with. I would Definitely go back.
WOODLYN, PA
George F|2023 GMC Terrain
Confirmed Service Customer
2/11/2026
Called on Thursday for appointment and you were able to fit me in for Friday.
DAVID MALINOWSKI
2/13/2026
We appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BENSALEM, PA
DONNA S|2026 Buick Envision
Confirmed Sales Customer
2/16/2026
My salesman was wonderful Rick I didn't expect to spend the day there but he never left me sitting there twiddling my thumbs ,and I mean hours
RICK GRISSINGER
2/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
1/30/2026
Faulkner staff were extremely helpful
WARMINSTER, PA
Deborah F|2026 GMC Terrain
Confirmed Sales Customer
1/31/2026
Have been dealing with your company many years very satisfied with sales and service. Rick Grissinger was my salesman he was very polite helpful and explained everything from start to finish. Scott was also very helpful with the final paperwork
OAKFORD, PA
Deborah A|2025 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
Great service
NICK LOWE
2/9/2026
Deborah, we really appreciate your feedback! We can't wait to see you again, have a great day.
OAKFORD, PA
Anthony M|2013 Buick LaCrosse
Confirmed Service Customer
2/6/2026
I called and told them that my service battery center light was coming on. I brought it in and it needed a new battery and an alternator, which I kind of figured it would. The service people were fine, and I didn’t receive any bad treatment. They even gave me a senior citizen discount on the amount. But when I got the car back and started it up The service airbag light comes on. It has never done that previously. I don’t know how that happened? I don’t know what to do at this point because like I said it’s never happened before and the part to fix it. It’s probably gonna cost a ton of money..
PHILADELPHIA, PA
Sabrina A|2024 GMC Acadia
Confirmed Service Customer
2/14/2026
Everything went well
DAVID MALINOWSKI
2/15/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Thomas E|2023 GMC Acadia
Confirmed Service Customer
2/17/2026
Showed up for my 5K oil change. Pulled into the bay. Customer service greeted me and went over the service. I waited. Service was complete within an hour. Recommendations for preventative service were provided. All in all, a pretty thorough service was provided.
DAVID MALINOWSKI
2/17/2026
We're glad everything was completed quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!
PHILADELPHIA, PA
Kimberly D|2018 Chevrolet Tahoe
Confirmed Service Customer
2/18/2026
Matt was great
MATTHEW WIELAND
2/18/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PERKASIE, PA
Gregory A|2025 GMC Canyon
Confirmed Service Customer
2/18/2026
Issues were taken care of in a timely manner
JOHN WEISER
2/18/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
TREVOSE, PA
Mary L|2025 GMC Acadia
Confirmed Service Customer
2/18/2026
Excellent Service
FSTRVL TRVOSE, PA
KELLY N|2026 GMC Acadia
Confirmed Sales Customer
2/18/2026
From the second we walked through the door, we were instantly greeted and felt at ease throughout the entire car buying process. Anthony was very knowledgeable, answered all of our questions and made the entire experience extremely easy. The entire team was friendly and professional. Would definitely buy here again!
ANTHONY MANIGRASSI
2/20/2026
Kelly, we're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PHILADELPHIA, PA
Dawn T|2026 Buick Envista
Confirmed Sales Customer
2/2/2026
Customer service is top tier as usual
PHILADELPHIA, PA
DAMIEON F|2026 GMC Sierra 1500
Confirmed Sales Customer
2/5/2026
Meg was awesome, and the greatest salesperson I’ve ever dealt with. She’s magnificent and should get a promotion asap.
MARGARET VEARLING
2/9/2026
Damieon, we're happy to hear you had such a positive experience with Meg! Feel free to reach out to us if you need anything. Have a wonderful day.
NEW CASTLE, DE
William G|2018 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
People are very courteous, friendly and professional in everything they do.
JOHN WEISER
2/12/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PHILA, PA
Rod S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
Upon arrival, I was greeted by John and instructed Work to meet him at his desk inside the building and we just went in and we talked about my vehicle. He told me what to expect. Give me a timeline and everything went great.
JOHN WEISER
2/13/2026
Steven, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ALLENTOWN, PA
Christine M|2020 Buick Encore GX
Confirmed Service Customer
2/13/2026
Fast and friendly. Longtime customer. Very satisfied with the service team!
DAVID MALINOWSKI
2/16/2026
Christine, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
PETER P|2026 GMC Canyon
Confirmed Sales Customer
2/13/2026
My salesman, Paul was amazing. He was extremely knowledgeable and answered all my questions about the 2 different trucks I was considering. He made my experience much easier than other dealerships.
PAUL RITORTO
2/16/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John V|2022 Buick Envision
Confirmed Service Customer
2/16/2026
Went for ab oil change and new wipers. Went great
JOHN WEISER
2/17/2026
John, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
WARRINGTON, PA
Alexandra E|2026 Buick Encore GX
Confirmed Service Customer
2/17/2026
The Service attendant was very helpful when I originally came in, as he attempted to fix my bumper before we realizing it would repair required the Buick to be put on lift. We were able to schedule a repair appointment at time that was soon and convenient to my schedule.
PHILADELPHIA, PA
Stephen L|2021 GMC 1500 Sierra
Confirmed Service Customer
2/19/2026
Easy to schedule, great communications through the repair process and great work completed timely.
JOHN WEISER
2/22/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
WARMINSTER, PA
John B|2011 Buick Enclave
Confirmed Service Customer
2/16/2026
To start my vehicle was is for three days with two calls only, no communication. Then they said the part that was already repaired had to be replaced with a factory part that would fix the problem which it did not in my car is currently waiting to be towed. Second, they fixed the air-conditioning door now my air-conditioning doesn’t work the button just blinks but will not turn on. My car has had to check engine light on, but ran fine now after one service it is dead on the side of the road waiting for a tow.
NICK LOWE
2/17/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
John M|2023 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
I brought my car in for shaking when braking. John got it in and found the solution to my problems and noticed something else was off and got that fixed right away. I enjoy driving my truck again.
JOHN WEISER
2/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FSTRVL TRVOSE, PA
Patrick J|2025 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
Adelina and Dave are professional & efficient.
DAVID MALINOWSKI
2/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HORSHAM, PA
Andrew J|2021 Buick Encore GX
Confirmed Service Customer
2/16/2026
When I call for anything, it always feels like I'm talking with trustworthy people, unlike other dealers, I always feel like theyre sharks, getting ready to scam me out of something. Your team is very straight forward & not very pushy. I did however not appreciate my key ring being damaged. The ring that holds a 2 piece charm was so stretched out that the charm now comes off because of the ring being stretched apart. I had to gorilla glue it together so that I dont lose any pieces, which is now permanently locking all pieces on. Lastly, I was a little upset my Buick wasnt ran through the car wash; maybe petty, but everytime I'm at a dealer getting work done, they always run it through to be washed, esp in the winter.
JOHN WEISER
2/17/2026
Andrew, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Dale R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/25/2026
Great service. John was great
JOHN WEISER
2/28/2026
Dale, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Billie S|2026 Buick Enclave
Confirmed Sales Customer
3/1/2026
Dealership was responsive and professional
BENSALEM, PA
Debra L|2023 GMC Terrain
Confirmed Service Customer
2/16/2026
All my needs and concerns were meant. Waiting on a part to come in for replacement.
JOHN WEISER
2/17/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Geraldine A|2018 Buick Encore
Confirmed Service Customer
2/16/2026
The service was exceptional! From the time I checked in with John to the repair and the shuttle service from the dealership to my home and back was so easy and pleasant. Great job from a great crew!!! Thank you!!!!
JOHN WEISER
2/17/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
JONAS G|2026 GMC Sierra 1500
Confirmed Sales Customer
2/16/2026
All I have to say is chuck is the salesman I’ve ever known always in touch with me
CHUCK J
2/17/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Steven D|2023 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
As usual, a great experience with the service department and their car of my vehicle. The service department is the reason I keep coming back to Faulkner. Dave and the crew took care of all my concerns on Saturday 2/14/26.
DAVID MALINOWSKI
2/17/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
CHARLES M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Chuck Mullen is the greatest sales dragon in the history of sales
CHUCK J
2/27/2026
Charles, we are so happy to read such a great survey about Faulkner Buick GMC! If you ever need anything else from us, please feel free to call or stop by. Have an awesome day!
LANGHORNE, PA
STEVEN S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Charlie Mullen was very easy to deal with and went above and beyond thank you Charlie and staff
CHUCK J
2/27/2026
Steven, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Amanda L|2025 Buick Envista
Confirmed Service Customer
2/27/2026
Dave? I believe this is probably thee best experience aside from purchasing my vehicle that I've ever experienced here. He asked the first person to ever asked how is my vehicle and if I had ant concerns or issues I needed to bring up. Of course it took me bu surprise and I couldn't think of anything
JOHN WEISER
4/8/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
EWING, NJ
Janemarie M|2026 Buick Envista
Confirmed Sales Customer
3/2/2026
Knowledgeable, friendly, top notch!!!!
JHAN AVENDANO
3/4/2026
Janemarie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTHAMPTON, PA
Dennis B|2016 GMC 1500 Sierra
Confirmed Service Customer
2/18/2026
John was great. Had awesome communication with me while my truck was getting fixed. Answered all the questions that I had. I just wish that the person who fixed my truck ran it and then topped off my coolant. Because now I need to fill it back up.
JOHN WEISER
2/19/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Steven P|2023 Buick Encore GX
Confirmed Service Customer
2/18/2026
Great service as always. service writers and techs keep you updated on service being performed. The shuttle service is excellent and accomadating.Thanks for the quality Work and service. Steve P
JOHN WEISER
2/18/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CROYDON, PA
Paul M|2025 Buick Enclave
Confirmed Service Customer
2/23/2026
It was unfortunate that I needed warranty service on a 1 year old vehicle but the work was completed as scheduled and in a reasonable time.
MATTHEW WIELAND
2/26/2026
Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JAMISON, PA
THERESA M|2026 Buick Encore GX
Confirmed Sales Customer
2/23/2026
I was told I could get my family first discount while I closed the transaction on my vehicle, but you can not. I should have done it ahead of time.
KHRYSTYNA YAREMCHUK
2/26/2026
Theresa, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
YARDLEY, PA
MICHAEL Z|2026 Buick Envista
Confirmed Sales Customer
2/23/2026
Our sales rep Anthony was excellent. Answered all our questions and even laughed at some of my jokes.
ANTHONY MANIGRASSI
2/26/2026
Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Ronald J|2023 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
The service manager, John Weiser , gave me excellent service to get my truck in , fixed n back out on road,
JOHN WEISER
2/26/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
David M|2014 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
John was my service advisor and was great as always. Service was what i asked for and was done in a timely manner. I will be back like always.
3/5/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Richard D|2025 Buick Envision
Confirmed Service Customer
2/13/2026
great
DAVID MALINOWSKI
2/15/2026
Richard, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HAVERTOWN, PA
KATHRYN S|2026 GMC Terrain
Confirmed Sales Customer
2/13/2026
I had contacted Pat Duffy ahead of time about a vehicle. I came in and Chuck Mullen took care of me from there. Explained everything and anything I needed to know about the vehicle and more. Both gentleman did an amazing job getting me out of my lease with ford to make sure I could become a gmc customer. We are more than pleased and are excited to bring our business back to Faulkner Buick gmc.
CHUCK J
2/15/2026
Kathryn, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Stephen R|2023 GMC Acadia
Confirmed Service Customer
2/20/2026
Well organized, work is done in a timely manner and very courteous with no pressure. What more can you ask for.
JOHN WEISER
2/23/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
FSTRVL TRVOSE, PA
William S|2023 Buick Encore GX
Confirmed Service Customer
2/20/2026
Was easy.
DAVID MALINOWSKI
2/23/2026
William, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
MADELYN A|2026 GMC Terrain
Confirmed Sales Customer
2/23/2026
Very good experience! Everything was well explained to me I really had a good time !
KELLY CASTANO
2/26/2026
Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Deborah M|2025 Buick Encore GX
Confirmed Service Customer
2/27/2026
Kind, friendly and efficient service.
JOHN WEISER
3/2/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Breanna H|2020 GMC Terrain
Confirmed Service Customer
2/27/2026
Extremely pleasant atmosphere and staff! Quickly diagnosed and resolved my issue.
JOHN WEISER
3/2/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
SOUTHAMPTON, PA
Eric T|2024 Buick Envista
Confirmed Service Customer
3/4/2026
Everything was great
3/6/2026
Eric, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
William H|2026 GMC Sierra 1500
Confirmed Sales Customer
3/4/2026
Everything went very well from the salesman to the finance to the maintenance
JHAN AVENDANO
3/6/2026
William, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
David L|2024 GMC Acadia
Confirmed Service Customer
2/19/2026
I used the GMC app to make my appointment but it did not put it into the system of the service department. Despite the tech issue, they made sure my vehicle was able to be serviced anyway.
DAVID MALINOWSKI
2/23/2026
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
JORDAN H|2026 GMC Sierra 1500
Confirmed Sales Customer
2/23/2026
It was the easiest to buy it. No pressure and got me what I wanted.
MARGARET VEARLING
2/26/2026
Jordan, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Judith M|2025 Buick Enclave
Confirmed Service Customer
3/2/2026
Everything went perfectly. In and out in timely manner, associates were pleasant and efficient. Thank you
3/4/2026
Judith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Charles T|2021 Buick Encore GX
Confirmed Service Customer
3/2/2026
The banging noise is still there. The new shock did nothing to fix the noise. The technician said he did not here the noise I heard the banging noise soon has I got the vehicle back. Now it is banging all the time.
3/4/2026
Charles, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Gary S|2024 GMC Yukon
Confirmed Service Customer
3/2/2026
nice job
3/4/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Phillip K|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/2/2026
Used the shuttle service. You could use a bigger and more comfortable car for the shuttle. The small buick was not that comfortable.
3/4/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
Lester H|2023 GMC Acadia
Confirmed Service Customer
3/6/2026
When I entered the service area in my car, I noticed the car in front of me was being vacuumed. I assumed that Faulkner did this as to all vehicles being serviced. When I sat in my car when my service was finished, I noticed that my car wasn’t vacuumed. I had something to do as I was leaving or I would have gone inside to the service desk to ask about it.
3/7/2026
Lester, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (267) 984-4658 when you have an opportunity, and we will be more than happy to try and turn your experience around.
MORRISVILLE, PA
Charles E|2021 Buick Encore GX
Confirmed Service Customer
2/19/2026
When in for banging noise on left rear it has been going for years. Thought it was shock but no it is still doing it. The Technician took it for ride no noise but I get it home still there.
ANTHONY PAOLINI
2/22/2026
Charles, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks for bringing this to our attention. We hope to hear from you soon. All the best, Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Reginald T|2025 GMC Acadia
Confirmed Service Customer
2/27/2026
Everything was professional
DAVID MALINOWSKI
3/2/2026
Reginald, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Nicole R|2022 GMC Terrain
Confirmed Service Customer
3/2/2026
I have been a customer since 2022. The service at Faulkner has always remained top tier. I will not go anywhere else!
3/4/2026
Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. Until the next time we meet, take care!
CROYDON, PA
Mike F|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/4/2026
Dave Malinowski was very easy to talk to and knowledgeable on my recalls for my truck Great experience and great customer service. Faulkner trevos has been nothing short of excellence through and through.
3/7/2026
Mike, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
John M|2023 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
My service was handled quickly, and I was kept updated throughout the entire process.
3/6/2026
John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Trevose, PA
Michele C|2019 Buick Cascada
Confirmed Service Customer
3/9/2026
Everyone was helpful and friendly
3/10/2026
Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Suretha L|2022 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
I love the communication and the service from the dealership
3/11/2026
Suretha, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Timothy C|2026 GMC Terrain
Confirmed Service Customer
3/11/2026
I reported on my brand new 2026 GMC terrain Denali that the front end had a shaking to it when it started up from a dead stop they seemed to think there wasn’t a problem there is I’ll be back
3/11/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
William L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/2/2026
Our 2 previous purchases at Faulkner over the years were good experiences. So there was a trust factor in place which doesn’t always happen at a car dealership. Rick made our most recent experience just as satisfying. He was accommodating, helpful, friendly and professional. We wouldn’t hesitate to buy from Faulkner in the future.
RICK GRISSINGER
3/4/2026
William, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
FAIRLESS HILLS, PA
Elizabeth H|2022 GMC Terrain
Confirmed Service Customer
3/5/2026
Recent service went absolutely fine.
3/7/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
LANGHORNE, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
3/6/2026
VERY FRIENDLY,A NICE PLACE TO TAKE OUR AUTO.
3/7/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PENNDEL, PA
Robert M|2025 GMC HUMMER EV Pickup
Confirmed Service Customer
3/9/2026
Quick service kept me informed my service rep top-notch
3/10/2026
Robert, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRESHER, PA
Nadine S|2026 GMC Sierra 1500
Confirmed Sales Customer
3/9/2026
Our sales rep was great and made sure we got just what we wanted
KELLY CASTANO
3/10/2026
Nadine, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
John W|2018 GMC 1500 Sierra
Confirmed Service Customer
3/9/2026
The team took excellent care of my truck and made excellent recommendations and explained everything thoroughly
3/10/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Thanks again for the recommendation, and have an amazing day!
FSTRVL TRVOSE, PA
Kenneth A|2021 GMC 2500HD Sierra
Confirmed Service Customer
3/11/2026
Had appointment and still the wait time was much longer than should have been. Lobby was packed. No room to sit and shuttle was not available to use due to the waitlist.
3/13/2026
Kenneth, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWFIELD, NJ
Janemarie M|2026 Buick Envista
Confirmed Service Customer
3/11/2026
Car was worked on at designated time and finished in a timely manner
3/13/2026
Janemarie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
SOUTHAMPTON, PA
James N|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was great.
1/15/2026
James, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was convenient to make the appointment for my vehicle
1/15/2026
Richard, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
Maryjo M|2026 GMC Terrain
Confirmed Service Customer
2/22/2026
Everyone is very professional always nice dealing with all the staff.
PHILADELPHIA, PA
Ricky G|2026 GMC Terrain
Confirmed Service Customer
2/25/2026
Efficient and timely! Great job David
DAVID MALINOWSKI
2/27/2026
Ricky, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PIPERSVILLE, PA
Ryan M|2026 GMC Canyon
Confirmed Service Customer
2/25/2026
Very friendly and service is very good
DAVID MALINOWSKI
2/28/2026
Ryan, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
George B|2019 GMC Terrain
Confirmed Service Customer
3/5/2026
no problems they were very helpful all was good.
3/6/2026
George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Albert P|2026 GMC Sierra 1500
Confirmed Sales Customer
3/5/2026
great job from start to finish....amazing team
JHAN AVENDANO
3/5/2026
Albert, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.
GALLOWAY, NJ
Thomas B|2025 Buick Encore GX
Confirmed Service Customer
3/6/2026
talking to a rep much better then trying on line. rep was very nice and helpful john weiser service assistant was spot on and service handled my inspection oil change and much more great very pleased with all at faulkner buick trevose pa
3/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
James D|2019 GMC Terrain
Confirmed Service Customer
3/10/2026
Everyone that I spoke with were great.
3/11/2026
James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Paul F|2023 GMC Acadia
Confirmed Service Customer
3/13/2026
I stopped in without an appointment to get a new battery. Everyone was very friendly and helpful and I was in and out within an hour.
3/16/2026
Paul, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
3/13/2026
Professional kind courteous services. Kudos to John Weiman and the mechanics. I appreciate you all
3/16/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Edward W|2015 Buick Verano
Confirmed Service Customer
3/13/2026
Work done in timely manner
3/16/2026
Edward, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Nancy S|2019 GMC Yukon XL
Confirmed Service Customer
3/13/2026
I was satisfied with the service and the service I received.
3/16/2026
Nancy, your satisfaction is our top priority. We hope you have a great day!
PHILADELPHIA, PA
James A|2024 GMC Canyon
Confirmed Service Customer
3/13/2026
the service and timeliness of the work was exceptional. The service consultant was professional friendly and helpful. My issue is with GM - My vehicle is roughly 16 months old with 18k miles. A sensor on the brake pads "broke" and is NOT covered under my factory or extended warranty I purchased. I was told that apparently this happens quite often and the service consultant has unfortunately no recourse in this - they also said GM is aware. I called GM at the suggestion of Faulkner, who again were terrific and got the "run around". So my only my only recourse is to turn off the notification or PAY close to $700 to get it fixed/replaced. Very disappointing that the OEM knows this and has no solution.
3/16/2026
James, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
EAGLEVILLE, PA
Larry L|2021 Chevrolet Colorado
Confirmed Service Customer
3/16/2026
no problems John got me discounts and finished my inspection in a reasonable time
3/18/2026
Larry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Glenn C|2024 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
Good fast courteous service.
3/18/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTVILLE, NJ
Hana G|2015 Buick LaCrosse
Confirmed Service Customer
3/19/2026
Able to get service appointment with short notice. Got full explanation of necessary repairs and was informed as to those that were necessary and those that could be deferred
3/22/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
RICHBORO, PA
Eileen T|2016 Buick Encore
Confirmed Service Customer
3/19/2026
Courteous, quick and they give a senior discount!
3/22/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Teresa W|2022 GMC Terrain
Confirmed Service Customer
3/11/2026
scheduled an appointment online for the first visit (15,000 Mile) and chose the option to wait for it. i got there on time (10:00 AM)and just had a question about my remotes not working correctly. the gentleman at the counter said it waws probably just the batteries and i would need to contact my salesman to get that looked at?? service department doesn't so that? when questioned it he then told me ii could wait but it would be about 2 + hours before he could get the car looked at. 2 hours??? i ended up getting a shuttle ride home. my car wasn't available until 4 PM approx. i don't understand why t would take so long and why the opton to wait for the car was even offered!
3/13/2026
Teresa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Michael H|2018 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
Always courteous, professional and friendly
3/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Albert S|2021 Buick Enclave
Confirmed Service Customer
3/16/2026
Dave took great care of me and the Buick. Excellent service.
3/17/2026
Albert, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
3/19/2026
Friendly, able to answer all my questions
3/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRLESS HLS, PA
Judith S|2021 GMC Terrain
Confirmed Service Customer
3/19/2026
As always, excellent service experience!
3/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Kevin D|2024 GMC Sierra 1500
Confirmed Service Customer
3/23/2026
I was extremely disappointed. My appointment was for 9am. I was there at 9, an hour later but walked out the front door and my truck was still in the same spot. I told the guy at the desk to just have them do my oil change because I had to leave. Next thing I know, the tires are getting taken off. I didn’t leave for another 35-40 minutes. This is the 2nd time I waited and an hour passed and my truck still hadn’t been touched. I will no longer be having my truck, that I bought at your location, serviced with you.
3/25/2026
Kevin, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Chyron H|2026 GMC Terrain
Confirmed Service Customer
3/12/2026
I was late for my appointment but was accommodated and left the dealership satisfied!
3/14/2026
Chyron, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Janice F|2019 Buick Envision
Confirmed Service Customer
3/13/2026
Friendly, professional staff and clean waiting room.
3/13/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
NEWTOWN, PA
Peter S|2015 Buick LaCrosse
Confirmed Service Customer
3/19/2026
Car was diagnosed and I was advised. Good experience.
3/20/2026
Peter, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WARMINSTER, PA
Kenneth H|2026 GMC Acadia
Confirmed Sales Customer
3/19/2026
Upfront and honest representation and great service.
JHAN AVENDANO
3/20/2026
Kenneth, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DOYLESTOWN, PA
Mark W|2025 GMC Sierra 1500
Confirmed Service Customer
3/19/2026
It was great
3/20/2026
Mark, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MOUNT LAUREL, NJ
Arthur B|2003 Buick Regal
Confirmed Service Customer
3/23/2026
I really appreciate the car service. Getting me in when I didn't have an appointment was grand. Although, I was really disappointed about the mechanic who worked on the car leaving greasy and muddy footprints on the driver side carpet. I am not sure what it will cost nor where to go to get it cleaned. After spending $1500 of service I really can't afford it right now. I can't believe it went unnoticed. The car seems to be working fine now. Next time I will bring my own plastic to cover both the floor and the seat. Thanks.
3/25/2026
Arthur, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/23/2026
Very good
3/25/2026
Raymond, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Rudolph S|2025 Buick Encore GX
Confirmed Service Customer
3/23/2026
All services as requested were well performed and completed on time.
3/26/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Peter M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/2/2026
Meg was very helpful and made the whole process very easy
MARGARET VEARLING
3/4/2026
Peter, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
STATEN ISLAND, NY
Rachel B|2024 GMC Acadia
Confirmed Service Customer
3/14/2026
The service representatives are professional & friendly. They listened to my concerns and kept me informed throughout the repair.
3/17/2026
Rachel, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Beverly C|2018 GMC Terrain
Confirmed Service Customer
3/15/2026
I always have good service since 2005
3/17/2026
Beverly, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Raymond B|2025 Buick Encore GX
Confirmed Service Customer
3/15/2026
Excellent, every thing done a timely manner
3/17/2026
Raymond, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PHILADELPHIA, PA
Audrey R|2026 Chevrolet Equinox
Confirmed Service Customer
3/17/2026
This was my first time at the dealership for service. Everyone was extremely professional and very respectful. My vehicle was serviced quickly and I was very happy with the mechanics work product. The dealership offers drop-off and pick-up complimentary service, which is a tremendous benefit for working people.
3/18/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SABINSVILLE, PA
Clare L|2026 Buick Encore GX
Confirmed Sales Customer
3/25/2026
Once again, Chuck was a pleasure to work with. In one afternoon, I was able to turn in my leased vehicle and ride off with a new Buick Encore GX. Thank you Chuck for great service!
CHUCK MULLEN
3/27/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Thomas A|2024 GMC Terrain
Confirmed Service Customer
3/27/2026
There seemed to be a computer/technology problem that slowed down check out and payments when leaving.
PHILADELPHIA, PA
Anthony D|2024 Buick Encore GX
Confirmed Service Customer
4/2/2026
It was very good
DAVID MALINOWSKI
4/9/2026
Anthony, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
James S|2026 Buick Envista
Confirmed Sales Customer
4/2/2026
Very pleased
BENSALEM, PA
John C|2026 Buick Encore GX
Confirmed Sales Customer
3/2/2026
Was in and out quickly
PHILADELPHIA, PA
Mitchell B|2023 Buick Envision
Confirmed Service Customer
3/21/2026
I brought in my BUICK ENVISION-SUV for the annual PA-STATE inspection, and I wanted an oil change. Very cordially – as usual – they took all my information and invited me to go get a cup of coffee and sit and wait or sign up to be driven home to my house by one of their employees. I got my cup of coffee and then I signed up and pretty soon my name was called and I was on my way home After being home for a while – I received a call that my car was indeed done with the inspection and oil change and they washed my car for me and they were sending a driver to come and get me to take me back to the FAULKNER’s Buick dealership! Another great job for me – as usual!!
3/24/2026
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kimberly R|2026 GMC Terrain
Confirmed Sales Customer
3/25/2026
Our experience was very easy & pleasant from beginning to end. Everyone worked hard to help us find what we wanted.
MARGARET VEARLING
3/27/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Roxanne S|2026 Buick Encore GX
Confirmed Service Customer
3/27/2026
Paul in Sales was professional, informative and supportive throughout the process. He ensured that the prices was right for me to accept and that I was ready to drive away in the Encore comfortably. He even set up my IPhone connection and serious radio so I could listen to my drive home favorite WIP 🤗 Scott in finance was also very helpful in providing me a 2 Be Sure warranty. I was referred to Paul by a very satisfied customer and will be recommending Paul and Scott to my family and neighbors. By the way my neighbor who inspired my interest in the Encore told me she is jealous of my ocean blue Encore 🥳 Thanks to everyone who made my buying experience wonderful!
PHILADELPHIA, PA
James S|2023 Buick Enclave
Confirmed Service Customer
4/3/2026
Service rep was helpful and not high pressure when suggesting recommendations for service due
JOHN WEISER
4/9/2026
James, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Sharon M|2019 GMC Terrain
Confirmed Service Customer
4/3/2026
Everything was great except the lack of a car wash.
PHILADELPHIA, PA
Alexander C|2026 GMC Yukon
Confirmed Sales Customer
4/3/2026
Great experience with my trade in and new vehicle purchase
MEDFORD, NJ
Mildred H|2024 Buick Encore GX
Confirmed Service Customer
4/6/2026
Oil change only took 1.5 hrs. Not bad. Found the gentleman who took my keys was pleasant. Only major issue is the phone system. Terrible and awful. Other than that, Faulkner has been my dealership for many years.
DAVID MALINOWSKI
4/7/2026
We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Valerie T|2022 GMC Terrain
Confirmed Service Customer
3/24/2026
Very professional and satisfied with the work there was done
3/26/2026
Valerie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/24/2026
Courteous, dependable service
3/26/2026
Larry, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
BENSALEM, PA
Valerie V|2025 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Every thing went great, I was there for my first maintenance service . I was going to wait for my vehicle but I can’t sit still long , so the dealership driver dropped me off at a department store near by. When the service was done, I was picked up and taken to my vehicle.They washed it and took great care of it.
3/27/2026
Valerie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
SOUTHAMPTON, PA
Kirk B|2024 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Great customer service
3/27/2026
Kirk, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
3/24/2026
When I called for an appointment, the person I spoke to knew that it was important to get me in quickly and got me in that afternoon. I know that can’t happen all the time, but I was very grateful! When I arrived, the service advisor was very helpful.
3/27/2026
Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WARMINSTER, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
4/7/2026
They always do a good job, had a great experience and I appreciate the ride home and back from the shuttle hat’s off to him.
MATTHEW WIELAND
4/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
Louis A|2025 Buick Envista
Confirmed Service Customer
4/7/2026
Service was great and quick!
JOHN WEISER
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FALLSINGTON, PA
Neil H|2018 GMC Yukon
Confirmed Service Customer
4/7/2026
I’m trying to get in touch with you guys there was work done on my truck now it sounds terrible banging banging i need to get it back up there however I am at work right now don’t know if it was test driven before I got it back but the mechanic should of easily heard the noise thank you
JOHN WEISER
4/8/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please reach out to us so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
James K|2024 GMC Terrain
Confirmed Service Customer
3/26/2026
Friendly and explain what my future services were going to be needed
3/29/2026
James, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Eleanor P|2026 GMC Terrain
Confirmed Sales Customer
3/26/2026
Good team work. Friendly people Everyone treated me well. This is my 4th lease with the dealership.
PHILADELPHIA, PA
William C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/4/2026
Your mailed discount coupons, offer a discount for oil changes on gas engines. I purchased a diesel from you and would like to see a discount for my oil changes
CHURCHVILLE, PA
Michail A|2026 GMC Sierra 1500
Confirmed Sales Customer
4/4/2026
Great experience, fast shipping.
COURT HOUSE, NJ
MELISSA M|2026 GMC Acadia
Confirmed Sales Customer
4/6/2026
My experience at Faulkner GMC was amazing from start to finish. The online inquiry process was seamless and led me to meeting my salesperson, Meg, who was fantastic to work with. From sales all the way through the finance department, everyone was professional, attentive, and never pushy. I truly felt comfortable throughout the entire process. I’m very satisfied with my overall experience and would highly recommend them!
MARGARET VEARLING
4/8/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
LEVITTOWN, PA
Patrick F|2020 GMC Acadia
Confirmed Service Customer
4/13/2026
Overall experience was excellent. Everything thing was on time. John explained the whole process and went over the inspection and results with me.
JOHN WEISER
4/13/2026
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Elizabeth J|2017 GMC Acadia
Confirmed Service Customer
4/15/2026
A very professional staff and kind Loved it. Will not go anywhere else
MATTHEW WIELAND
4/16/2026
Elizabeth, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Scott M|2025 Buick Encore GX
Confirmed Service Customer
4/15/2026
Service was excellent and transparent
JOHN WEISER
4/16/2026
Scott, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLADWYNE, PA
Lee W|2026 Buick Encore GX
Confirmed Service Customer
4/15/2026
It was great
MATTHEW WIELAND
4/16/2026
Lee, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Richard N|2019 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Service was explained well,explanation of future needs,Service completed in less than an hr
1/5/2026
Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
FSTRVL TRVOSE, PA
Nicole W|2026 GMC Terrain
Confirmed Sales Customer
1/5/2026
We were greeted immediately. All staff members we spoke to were very friendly, reliable and knowledgeable. This dealership is always welcoming and has a great family feel. Christina, Warren and Jarred were wonderful to deal with during our time there!
KHRYSTYNA YAREMCHUK
1/5/2026
Nicole, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Charles B|2026 Buick Enclave
Confirmed Sales Customer
1/6/2026
Paul was very helpful in helping me with the process.
PAUL RITORTO
1/6/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Patricia M|2024 Buick Encore GX
Confirmed Service Customer
4/13/2026
I’ve been a customer at Faulkner for several years now. It’s always a good experience having my car serviced there. Everyone is so pleasant, professional and efficient. I’m fully confident my car is in good hands!
MATTHEW WIELAND
4/14/2026
Patricia, Wow, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
LANGHORNE, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
4/13/2026
Great service I want to shout out Eric for the awesome detailing of my vehicle recently
ANTHONY PAOLINI
4/14/2026
Zainah, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Eugene B|2025 Buick Encore GX
Confirmed Service Customer
4/13/2026
I brought my 25 Buick in for service 2 times and the GPS problem still has not been corrected. The service people have been great but the GPS problem has not been resolved.
DAVID MALINOWSKI
4/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Margaretha M|2025 GMC Terrain
Confirmed Service Customer
4/16/2026
Staff was courteous, and explained everything well. Appointment was right on schedule.
DAVID MALINOWSKI
4/16/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Virginia K|2023 GMC Terrain
Confirmed Service Customer
3/26/2026
Everyone very friendly and offered coffee etc while I was there. Extremely satisfied !!
3/28/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Joseph C|2025 GMC Acadia
Confirmed Service Customer
4/8/2026
Courteous and Professional - well done.
JOHN WEISER
4/10/2026
Joseph, we really appreciate your positive review! Until the next time we meet, take care!
PHILADELPHIA, PA
David E|2023 GMC Yukon
Confirmed Service Customer
4/13/2026
Your dealership is fantastic. I cannot recall ever being disappoinbted.
JOHN WEISER
4/14/2026
David, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
HOLLAND, PA
JAMES P|2026 GMC Terrain
Confirmed Sales Customer
4/13/2026
The whole experience was very efficient. The staff was courteous and professional which made the day very pleasant.
KHRYSTYNA YAREMCHUK
4/14/2026
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
LANGHORNE, PA
Janet D|2014 Buick LaCrosse
Confirmed Service Customer
4/17/2026
Great customer service!
MATTHEW WIELAND
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Margaret V|2026 GMC Sierra 1500
Confirmed Service Customer
4/17/2026
All the reps were very nice and helpful
DAVID MALINOWSKI
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Joseph P|2024 Buick Envision
Confirmed Service Customer
4/17/2026
Great
JOHN WEISER
4/17/2026
Joseph, thank you for your kind words and this wonderful review!
SOUTHAMPTON, PA
GEORGE U|2026 Buick Enclave
Confirmed Sales Customer
4/17/2026
good
RICK GRISSINGER
4/17/2026
George, we really appreciate your feedback! Until the next time we meet, take care!
LANGHORNE, PA
Sarah S|2022 Buick Encore GX
Confirmed Service Customer
4/20/2026
John was great and helped with my additional service request
JOHN WEISER
4/22/2026
Sarah, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Leroy J|2026 GMC Canyon
Confirmed Service Customer
4/20/2026
Excellent
JOHN WEISER
4/22/2026
Leroy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Felicia H|2026 GMC Terrain
Confirmed Service Customer
3/7/2026
Fast and Great service!
3/9/2026
Felicia, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Eleanor P|2023 GMC Terrain
Confirmed Service Customer
3/7/2026
Always polite and let you know what’s going on with your vehicle
3/10/2026
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
John W|2025 Buick Envision
Confirmed Service Customer
3/16/2026
prompt,courteous service
3/17/2026
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
TREVOSE, PA
Alyssa F|2025 GMC Terrain
Confirmed Service Customer
3/16/2026
John was great. Everything was done in a timely fashion & without an appt in advance. I was only disappointed I was offered a car wash & that wasn’t done. Otherwise, great service as always.
3/17/2026
Alyssa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Richard L|2026 GMC Terrain
Confirmed Sales Customer
4/4/2026
Michael was fantastic! He did a great job!
PHILADELPHIA, PA
William B|2015 GMC 3500HD Sierra
Confirmed Service Customer
4/7/2026
It's an enjoyable experience when I go there for my service work. I keep up on my GMC SIERRA 3500HD with regular oil changes and scheduled maintenance as required. I have gotten to know tge service department personnel pretty good over the years, which makes it a pleasant visit. Very pleased with Dave, John, and Jerry, all good people. .
JOHN WEISER
4/7/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Marcella R|2025 Buick Encore GX
Confirmed Service Customer
4/7/2026
Staff is always professional kept me updated on the status of my car that was brought in for maintenance
DAVID MALINOWSKI
4/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Andrea L|2026 GMC Terrain
Confirmed Service Customer
4/15/2026
very accommodating
JOHN WEISER
4/15/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Robert H|2024 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
Work as done quickly and to my satisfaction. As always, the Faulkner staff was pleasant and efficient. Never have an issue with Faulkner.
HOLLAND, PA
ALICE P|2026 Buick Envision
Confirmed Sales Customer
4/9/2026
Everyone we came into contact with at Faulkner was very pleasant and helpful. Our salesman, Michael Durie was very easy to work with. Especially when he took the time to explain all of the Avenir features.
MICHAEL DURIE
4/10/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Atillah S|2020 Buick Envision
Confirmed Service Customer
4/9/2026
I was a little disappointed this time around. I dropped my car off on Monday, March 30 and didn’t get my car back until Tuesday, April 7th. I was unfortunately left without a vehicle for 7 days, impacting work and other duties that I needed my vehicle for. The communication was thorough but a little delayed.
PHILADELPHIA, PA
CHRISTOPHER R|2026 GMC Sierra 1500
Confirmed Sales Customer
4/9/2026
They treated me so well and were so easy to work with. They wouldn’t let me leave until I got the deal that worked best for me.
JHAN AVENDANO
4/10/2026
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PHOENIXVILLE, PA
Samuel L|2022 Buick Envision
Confirmed Service Customer
4/14/2026
professional
JOHN WEISER
4/15/2026
Samuel, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Robert S|2016 GMC Acadia
Confirmed Service Customer
4/19/2026
I am picky about where I take my car and I wouldn't take it anywhere other than Faulkner GMC Buick. They are knowledgeable, and the service is fast and friendly. I waited for my car, they quickly updated me on what needed to be done, and then got the work done in a reasonable time frame.
JOHN WEISER
4/19/2026
Robert, we're glad to hear you found our staff was so knowledgeable and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Philadelphia, PA
Debra A|2019 Buick Encore
Confirmed Service Customer
4/19/2026
Took me in without an appointment. Thank you. Problem solved. All's good.
JOHN WEISER
4/20/2026
Debra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Nick C|2016 Buick LaCrosse
Confirmed Service Customer
4/22/2026
I thought I had an engin problem that was going to cost me a lot of money. I was told it was the tires had to be balanced. For me it's being honest. That is why I keep coming back.
PHILADELPHIA, PA
Michael A|2017 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
Nice and quick service. Thank you so much!
DAVID MALINOWSKI
4/24/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
TREVOSE, PA
Carollynn M|2023 Buick Encore GX
Confirmed Service Customer
4/6/2026
Great customer service. Matt is outstanding.
DAVID MALINOWSKI
4/7/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Eric P|2024 Buick Encore GX
Confirmed Service Customer
4/6/2026
Very professional service
JOHN WEISER
4/9/2026
Eric, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Cecelia L|2018 GMC Terrain
Confirmed Service Customer
4/9/2026
All went well
DAVID MALINOWSKI
4/9/2026
Cecelia, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILA, PA
JAMES G|2026 GMC Acadia
Confirmed Sales Customer
4/9/2026
Easy straight forward simple car buying experience. I will go back there again
RICK GRISSINGER
4/9/2026
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Gary B|2025 Buick Enclave
Confirmed Service Customer
4/13/2026
Vehicle had an unusual issue that was diagnosed very quickly because a technician remembered 2 cars with the same issue. Communication was excellent throughout.
JOHN WEISER
4/14/2026
We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
HUNTINGDON VY, PA
Allan C|2026 GMC Terrain
Confirmed Service Customer
4/13/2026
Brought car in for 5K service.They rotated the tires to 39lbs and did not properly reset sensor
DAVID MALINOWSKI
4/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
DRESHER, PA
Harry R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/17/2026
Liked video of multi point inspection
JOHN WEISER
4/17/2026
Harry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROYDON, PA
Douglas R|2026 GMC Canyon
Confirmed Service Customer
4/17/2026
I recently came in for my first service with Faulkner. They greeted me right away. They helped make the process as easy as possible.
JOHN WEISER
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Karen L|2021 GMC Acadia
Confirmed Service Customer
4/26/2026
It was taken in for an issue where the fan would not shut off when the car was turned off. Received a letter from manufacturer that it was an issue they would fix at No charge and that is what they did. Along with that I requested an oil change and had that completed the same day. Have always been please with the service I have received and that is why I keep coming back. I have been a GMC owner for over 15 years.
JOHN WEISER
4/28/2026
Karen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Mark K|2014 GMC Acadia
Confirmed Service Customer
4/16/2026
The team took care of my inspection and several miles related services
DAVID MALINOWSKI
4/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
DAVID N|2026 GMC Sierra 1500
Confirmed Sales Customer
4/20/2026
Quick and painless
JOHN BOYCE
4/21/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BRISTOL, PA
GREGORY W|2026 GMC Canyon
Confirmed Sales Customer
4/27/2026
Was satisfied with one exception. The drop in bed liner was not of any quality ( did not fit and was buckled ) and was not acceptable. the sales manager refused to take it out and credit its cost. I even was willing to accept his cost as credit. His response was he had to much invested and it was already on the window sticker. This was not about money, it was about quality and customer satisfaction. This will be my last purchase from Faulkner and I will be notifying GM.
MARGARET VEARLING
4/28/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FELTON, DE
LEONARD I|2026 Buick Envista
Confirmed Sales Customer
4/27/2026
Ricky Grissinger our Sales Consultant was excellent. He answered all our questions. He made buying our car a pleasure.
RICK GRISSINGER
4/27/2026
Leonard, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Christine R|2024 Buick Envista
Confirmed Service Customer
5/1/2026
I had a terrible experience. They made me wait. Three hours just to get an oil change. I had an appointment at 10: 30 and didn’t leave till damn near 12:30 PM. They didn’t acknowledge me when I first walked into the door. Everybody act busy I’m a black woman. I worked my car from there, but soon as a Caucasian lady walked in. They immediately acknowledge her. They are not welcoming when you first walk in I don’t understand why I was there for two hours for a 15 minute job when I had an appointment service terrible customer service is terrible.
PHILADELPHIA, PA
Lisa A|2022 GMC Acadia
Confirmed Service Customer
5/1/2026
Great customer service
PHILADELPHIA, PA
Diane S|2025 Buick Encore GX
Confirmed Service Customer
5/1/2026
Dave helped me with a problem phone connecting to car, they updated system. Then I was having a problem connecting to phone he helped me with it. Shuttle service is great also. Appreciate the car wash too!
PHILADELPHIA, PA
John M|2010 Buick LACROSSE
Confirmed Service Customer
5/23/2026
Mr.David Malinowski, Along With The Team And All Involved One Again Provided Very Professional, Timely And Complete Service For My Vehicle!!! Please Relay This To All Involved!!! God’s Blessings And Thank You!!! 🙏🏻🇺🇸👍👍 Vr, John M. Dougherty
DAVID MALINOWSKI
5/25/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Mark J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2026
I must admit, I am hesitant to respond to this survey. If possible, I prefer to give good responses. When I arrived at the dealership, I explained to the service writer that this was supposed to be a free oil change, confirmed with Mr. Duffy, because of a previous sloppy oil change where there was oil left on the center console and steering wheel. I had also explained that I believe that this vehicle was burning oil. At this point, I was told two things. One, that they would have a different tech do my oil change and Two, they would start an oil consumption test. All good. No it wasn't. I saw the tech who previously mishandled my vehicle, bringing the keys in from my truck! When I arrived at home, the truck was on level ground and I checked the oil. The oil level was way over the hashmarks. Then I read the paperwork and the original paperwork stated nothing about my concern the truck was burning oil. I still have this paperwork if anyone wants to see it. So, I called Jason Brooks and asked him, how is anybody going to determine if the truck is burning oil if it already has too much? At this point if it did consume oil, who could tell if it fell back into normal parameters. Mr. Brooks told me to bring the vehicle back. I did. So, Mr. Brooks took the the vehicle back to supposedly drain some oil. Once again, I saw the same tech driving my vehicle. Now, my truck is boxed in the parking lot. I struggled to get it out. I arrived home again, approx. 1:30 pm, let the truck sit and checked the oil again. Keep in mind, my original appointment was for 8:00 am. I took a video while checking the oil at this point. Once again, it was still too much. I also peeked under the truck and saw a drip on the oil plug and one in my new driveway. I had to take a rag and wipe the oil plug clean. I then went on an errand, and came home again. later that evening, I checked under the vehicle again and there was another drip on the oil plug. I cleaned it again but this time I decided to check the tightness of the plug. I had to snug it up. The second time back, Mr. Brooks did say that they were to start an oil consumption test and I was to bring it back after one thousand miles. This is now reflected on the recent paperwork. My original question still stands, how can anyone tell if there is a consumption problem when the whole dipstick is full of oil? Please don't ask me why I didn't call back right away after I had spent a better part of my day going back and forth to the dealership. I had other things to do.
MATTHEW WIELAND
5/24/2026
Mark, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Brian M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
Short wait, no issues, everyone is polite,
BENSALEM, PA
Matthew A|2019 Buick Enclave
Confirmed Service Customer
4/24/2026
Kevin checked me in and Dave handled the rest of my time in the service department. Both of them are professional, yet friendly, and make it easy to understand whatever service is needed for my car. I have never had a less than excellent experience at Faulkner Buick...from buying my Enclave to keeping it maintained.
DAVID MALINOWSKI
4/27/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
FIELDSBORO, NJ
Patricia C|2014 Buick Encore
Confirmed Service Customer
4/29/2026
John at GMC service center s always trust-worthy. Wouldn't go anywhere. else. Pat Collins
JOHN WEISER
4/30/2026
Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Caren M|2024 GMC Terrain
Confirmed Service Customer
5/11/2026
Always professional, courteous and quick!
DAVID MALINOWSKI
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
5/17/2026
Thorough and professional!
DAVID MALINOWSKI
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bensalem, PA
Darlene S|2025 Buick Envision
Confirmed Service Customer
5/18/2026
Everyone is courteous and friendly. The waiting room was clean, and the old TV shows were loved by my 83-year-old husband. 🤣 The wait time was really quick and didn't keep us waiting long. Thx you
DAVID MALINOWSKI
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Harry R|2025 Buick Envista
Confirmed Service Customer
5/20/2026
Dave, my service writer, is just outstanding and goes the extra mile when needed.
DAVID MALINOWSKI
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Debbie W|2014 Buick LaCrosse
Confirmed Service Customer
5/21/2026
Excellent place to be if you need service or a new car
KEVIN MASON-GATSOULAS
5/21/2026
Debbie, thank you so much for your positive comments about Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
ALAN S|2026 GMC Sierra 1500
Confirmed Sales Customer
5/25/2026
My experience at Faulkner GMC was great...Kelly was amazing...she kept me updated on the truck I wanted to purchase...and she was very knowledgeable about everything with it.and helping me set it up.. even down to signing all the paperwork went great...thank u to the staff at Faulkner
KELLY CASTANO
5/25/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
SELLERSVILLE, PA
OLIVER M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/29/2026
Just bought a new GMC 2500 truck and it is amazing. Paul (my salesperson) Warren (sales manager) and Ryan (finance) were amazing. There is a reason why we keep coming back here to but vehicles. This place is the best!!
PAUL RITORTO
4/30/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Kevin I|2026 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
great team. Dave was great.
LANGHORNE, PA
David J|2016 GMC Terrain
Confirmed Service Customer
5/1/2026
Parts and labor were inflated and the replacement took too long.
BENSALEM, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
5/4/2026
Excellent and attentive service as always.
DAVID MALINOWSKI
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bensalem, PA
Annmarie L|2016 Buick Encore
Confirmed Service Customer
5/4/2026
Was very satisfied when I drove off with my car from Buick It felt brand new driving I am very very 🙏
DAVID MALINOWSKI
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Stanton R|2025 Buick Encore GX
Confirmed Service Customer
5/11/2026
Everyone was very friendly and welcoming
DAVID MALINOWSKI
5/14/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Jacqueline A|2023 GMC Acadia
Confirmed Service Customer
5/11/2026
NA
DAVID MALINOWSKI
5/14/2026
Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Mark R|2013 GMC 1500 Yukon
Confirmed Service Customer
5/14/2026
All good.
KEVIN MASON-GATSOULAS
5/17/2026
Mark, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ELKINS PARK, PA
Salvatore A|2024 Buick Encore GX
Confirmed Service Customer
5/25/2026
Took my car in for inspection and oil change always a great experience the people here are. Great we would not go anywhere else for the convenience and shuttle rides home is a big plus Buick is our brand thank you guys also the service on our vehicles is top notch
DAVID MALINOWSKI
5/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
BENSALEM, PA
Dan L|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2026
My last service appt the dealership losy my keys and I was there for 3 hours for an oil change. The appt before that the tech never placed the oil dipstick back so I had to pull over because of smoke pouring out frpm under my hood. I will never go back to Faulkner Trevose. Terrible service.
KEVIN MASON-GATSOULAS
5/27/2026
Dan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
JENKINTOWN, PA
Karen K|2022 GMC Acadia
Confirmed Service Customer
3/13/2026
There’s no reason that after driving my car for 11 months, I should need brand new tires a battery and pay $2000. I drove 11,000 miles. That’s not terrible.
3/16/2026
Karen, we are disappointed to hear that you did not have a more positive experience with us at Faulkner Buick GMC. We'd like the opportunity to discuss this with you. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Martin R|2017 Buick LaCrosse
Confirmed Service Customer
3/13/2026
Did everything quickly and correctly
3/15/2026
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
SOUTHAMPTON, PA
Syreeta J|2022 GMC Acadia
Confirmed Service Customer
3/16/2026
Great Customer service John is a awesome representative of GMC
3/17/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Ronald P|2017 Buick LaCrosse
Confirmed Service Customer
3/23/2026
Everything was handled very well
3/25/2026
Ronald, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
William W|2024 GMC Yukon XL 1500
Confirmed Service Customer
3/27/2026
Great job very thorough completed on time
CROYDON, PA
Michael P|2026 GMC Canyon
Confirmed Service Customer
4/7/2026
I have dealt with my salesman Rick before and he was incredibly knowledgeable and helpful.
ANTHONY PAOLINI
4/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Diane E|2024 Buick Encore GX
Confirmed Service Customer
4/21/2026
The service was fast. Everything they did was explained to me fully .
DAVID MALINOWSKI
4/22/2026
Diane, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Carol A|2022 Buick Encore GX
Confirmed Service Customer
4/21/2026
Everyone very nice To me ! Been going there for many many yrs !
DAVID MALINOWSKI
4/22/2026
Carol, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
William M|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
Kept me informed the entire time that my truck was in service
JOHN WEISER
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Wanda Y|2022 GMC Acadia
Confirmed Service Customer
4/26/2026
The cabin filter was not reset on my last vist when it was changed. The technician was honest enough to tell the filter was changed all they needed was to reset the button
DAVID MALINOWSKI
4/27/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAMILTON, NJ
CATHERINE L|2026 GMC Terrain
Confirmed Sales Customer
4/27/2026
Rick was our salesman. Over the years, we have bought new cars. By far, Rick was the most professional! He answered all of our questions, explained everything from trade-in to purchase. We can do some high tech but Rick paired my phone, explained how to use the apps and went over all the operations of the vehicle
RICK GRISSINGER
4/27/2026
Catherine, thank you for your kind review; we are happy to pass along your comments to Rick here at Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
CROYDON, PA
Geovanni T|2024 GMC Sierra 1500
Confirmed Service Customer
5/8/2026
Quick service once again. Answered all my questions in regards to my GMC Sierra 1500.
KEVIN MASON-GATSOULAS
5/11/2026
Geovanni, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
William J|2022 Buick Encore GX
Confirmed Service Customer
5/21/2026
NO COMMUICATION. WITH ME DID NOT TELL ME THE CAR WASH WAS 45 MIN LONG I WAITED
KEVIN MASON-GATSOULAS
5/22/2026
We regret to hear that you had this experience with us. Here at Faulkner Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Kevin D|2024 GMC Sierra 1500
Confirmed Service Customer
5/21/2026
Great customer service
JOHN WEISER
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ERDENHEIM, PA
Cheryl B|2026 Buick Encore GX
Confirmed Service Customer
5/21/2026
Done quickly
KEVIN MASON-GATSOULAS
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ABINGTON, PA
Toni M|2026 GMC Sierra 1500
Confirmed Service Customer
5/26/2026
Everything went well
DAVID MALINOWSKI
5/26/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
PATRICK W|2026 GMC Acadia
Confirmed Sales Customer
5/29/2026
The purchasing experience was very seamless and efficient.
RICK GRISSINGER
5/31/2026
Patrick, we always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Joseph E|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
John the service rep. gets you in and out great service thanks.
JOHN WEISER
4/22/2026
Joseph, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael F|2024 GMC Terrain
Confirmed Service Customer
4/22/2026
All good
RICHBORO, PA
John M|2010 Buick LACROSSE
Confirmed Service Customer
4/24/2026
David Malinowski And His Team Once Again And Consistently Provided Very Professional And Timely Customer And Automotive Service And Support!!! God’s Blessings And Thank You To David And All!!! 🙏🏻👍👍🙏🏻 Vr, John and Gerry Dougherty (Brothers And Customers)
DAVID MALINOWSKI
4/27/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VY, PA
John R|2020 Buick Encore GX
Confirmed Service Customer
4/24/2026
NO problems excelent as usual. 25yr customer
DAVID MALINOWSKI
4/27/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Cristian A|2024 GMC Terrain
Confirmed Service Customer
4/24/2026
Team was very friendly and efficient!
PHILADELPHIA, PA
Fredrick R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/24/2026
Tire rotation, the technician didn't see to it that the front and back tires have in the recommended amount of air, the front had in much more air than the back tires, this happened every time I took my vehicle there.
KEVIN MASON-GATSOULAS
4/29/2026
Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (267) 984-4047 so we can discuss your experience further. We look forward to hearing from you.
PHILADELPHIA, PA
Nancy H|2023 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
We went in for an oil change and ended up buying a new truck!
LANGHORNE, PA
Ondra N|2013 Buick Regal
Confirmed Service Customer
5/6/2026
It was very good as usual. The Associates were professional, nice and helpful.
KEVIN MASON-GATSOULAS
5/15/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Louis J|2023 Buick Envision
Confirmed Service Customer
5/22/2026
Great customer service and superior attention to detail
DAVID MALINOWSKI
5/24/2026
Louis, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VY, PA
Holli M|2025 Buick Envista
Confirmed Service Customer
5/28/2026
They serviced my car quickly
KEVIN MASON-GATSOULAS
5/28/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Dino A|2023 Buick Encore GX
Confirmed Service Customer
4/17/2026
Both service managers were very professional and fixed addressed all issues promptly.
JOHN WEISER
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Colleen S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/23/2026
They kept us informed about the brakes being replaced
JOHN WEISER
4/23/2026
Colleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Jeffrey R|2024 GMC Acadia
Confirmed Service Customer
4/26/2026
Easy schedule. Good communication
KEVIN MASON-GATSOULAS
4/26/2026
Jeffrey, we really appreciate your feedback! Thank you, and have a fantastic day!
DOYLESTOWN, PA
Mark H|2023 GMC Terrain
Confirmed Service Customer
5/3/2026
N/A
DAVID MALINOWSKI
5/14/2026
Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
TREVOSE, PA
Carmen M|2015 GMC Terrain
Confirmed Service Customer
5/8/2026
Always a great experience. Your staff is great.
JOHN WEISER
5/14/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Charles A|2020 Buick Encore GX
Confirmed Service Customer
5/8/2026
I was pleased with this experience.
KEVIN MASON-GATSOULAS
5/11/2026
Charles, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
HOLLAND, PA
ROBERT D|2026 GMC Sierra EV
Confirmed Sales Customer
5/25/2026
The experience was a pleasure from the beginning to the end.
RICK GRISSINGER
5/26/2026
Thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
FORKED RIVER, NJ
ARGIRIS N|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
My sales person Rick and finance guy Ryan were great from start to finish. Everything was clear, and they made me feel great about my purchase
RICK GRISSINGER
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Amy L|2025 GMC Acadia
Confirmed Service Customer
6/1/2026
Had car in for maintenance for an oil change and tire rotation. Staff was friendly. I was in and out very quickly.
DAVID MALINOWSKI
6/3/2026
Amy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
TREVOSE, PA
Patrick J|2025 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
From check in to completion my experience was phenomenal. Dave, the service representative, is a true asset to the Faulkner Buick/GMC family. Always professional and just a pleasant man to deal with. I've been purchasing and maintaining my vehicles at Faulkner for over 15 years and have not looked at another dealership since I chose Faulkner.
DAVID MALINOWSKI
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HORSHAM, PA
Sam G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2026
Great group of people , handled my concerns in a professional manner
JOHN WEISER
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Renee Y|2023 GMC Terrain
Confirmed Service Customer
4/15/2026
whenever I go in for a minor service they always try to get me to get other services that are not due, and very costly
JOHN WEISER
4/15/2026
We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Nisa R|2021 Buick Encore GX
Confirmed Service Customer
4/30/2026
THE BEST!!! I love my car & dealership yay me
KEVIN MASON-GATSOULAS
5/4/2026
Nisa, thank you so much for your positive comments about Faulkner Buick GMC - Service! We hope you have a great day!
PHILADELPHIA, PA
KYLE C|2026 GMC Sierra 1500
Confirmed Sales Customer
5/22/2026
My experience was amazing! So much that I came from 3 hours away to Lease my new GMC from the people at Faulkner. My salesperson, Meg, was diligent and went above and beyond to make this a smooth and painless process. I was able to come in, sign and drive away all in one trip! Many thanks to Meg, Jarod and the rest of the staff there for the exceptional service that you offer!
MARGARET VEARLING
5/23/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ROTTERDAM, NY
Nadine P|2019 GMC Terrain
Confirmed Service Customer
5/22/2026
Staff was efficient and thorough
KEVIN MASON-GATSOULAS
5/23/2026
Nadine, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Bristol, PA
STASYS T|2026 GMC Sierra 1500
Confirmed Sales Customer
5/27/2026
very good experience. great sales lady Cristina and sales manager too
KHRYSTYNA YAREMCHUK
5/28/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
MILDRED S|2026 Buick Encore GX
Confirmed Sales Customer
6/4/2026
Faulkner has been my dealership for many years. Lately is seems better than ever.
CHUCK J
6/5/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Bruce R|2026 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
Never fixed the issue and still waiting for someone to call me back
DAVID MALINOWSKI
6/8/2026
Bruce, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
PHILADELPHIA, PA
John M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/30/2026
//
PHILADELPHIA, PA
Daniel S|2022 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Quick response. Provide some options that were cost effective Honest and finished truck ahead of schedule. Thank
DAVID MALINOWSKI
6/11/2026
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Kenneth W|2026 GMC Canyon
Confirmed Service Customer
6/10/2026
I love this place, staff is immensely helpful, service department does an amazing job. I’ve had a really great experience with everything from purchasing my truck (Meg is the best) to the final touches. Highly recommend!
MATTHEW WIELAND
6/10/2026
Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
WOODBURY HGTS, NJ
Mark S|2024 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
Awesome as usual
FRANK WALSER
6/10/2026
Mark, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael T|2020 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Never received a car wash which was offered and accepted. Also, the cover that I bought for my truck when purchased, already has a ripped rubber seam. Their solution is to replace it. No thanks.
KEVIN MASON-GATSOULAS
6/10/2026
Michael, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at 215-961-2295 when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Thomas E|2023 GMC Acadia
Confirmed Service Customer
6/10/2026
I appreciate the service provided. Dropped the car off for an oil and tire rotation. I received a courtesy ride to work and a pickup to collect the car when the service was complete. A courtesy car wash was provided. Service was excellent all around. Service recommendations were provided with no pressure to accept. I left a tip to be handed to the service technician. Thanks for the service!
KEVIN MASON-GATSOULAS
6/11/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Susan S|2020 Buick Encore GX
Confirmed Service Customer
6/10/2026
Dropped off my vehicle the day before my scheduled service. Was called the next day to discuss other necessary services. Appreciated the video about the service
KEVIN MASON-GATSOULAS
6/11/2026
Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
ROBIN B|2026 GMC Terrain
Confirmed Sales Customer
6/5/2026
They got me in the suv that I wanted and the whole process was pretty fast
CHUCK J
6/6/2026
Robin, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Phyllis M|2023 Buick Encore GX
Confirmed Service Customer
6/5/2026
I already sent my response I spoke to Jason about my experience I asked if I could call him back to finish the conversation and when I did I had to leave a message. Jason never called me back
DAVID MALINOWSKI
6/6/2026
Phyllis, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
PHILADELPHIA, PA
Raymond E|2025 Buick Enclave
Confirmed Service Customer
6/10/2026
Efficient, courteous, thorough. Very satisfied!
DAVID MALINOWSKI
6/11/2026
We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
DAWN Y|2026 Buick Envista
Confirmed Sales Customer
6/15/2026
I love Chuck. He has been our salesman for a number of years. He is personable. Efficient and takes the time to know his customers. Years ago I dreaded the thought of buying a car. It was a hassle. Since dealing with Chuck. It’s. Pleasure.
CHUCK J
6/16/2026
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
WARMINSTER, PA
JOHN B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Great salesman and sales staff, they went above and beyond to make the sale. We will definitely be back to buy our next vehicle, it was the best car buying experience from beginning to end.
RICK GRISSINGER
6/16/2026
John, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
TABERNACLE, NJ
Wesley P|2025 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
This visit went as well as expected. I have no negative issue, only appreciation.
KEVIN MASON-GATSOULAS
6/20/2026
Wesley, we are so happy to read such a great review about Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
FSTRVL TRVOSE, PA
Kimberly M|2026 GMC Terrain
Confirmed Service Customer
6/19/2026
Everyone was very nice & helpful
DAVID MALINOWSKI
6/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Suzanne D|2017 Buick Cascada
Confirmed Service Customer
6/19/2026
For many years I have had excellent service at Faulkner Buick, but this last service appointment was a disappointment. I dropped off my car for inspection/emissions service and gave service desk my insurance and registration cards which they kept (found out copies should have been made and given me my originals back}. Next morning received a call that my insurance card was expired. The effective date on the card was August 2025 which means it is good until August 2026, so I emailed another copy so my inspection would be completed. Paid bill and asked for my insurance card & registration back. Told it would be in my car but wasn't and had to go back in. They printed out a copy of what I emailed them earlier and I never got back my registration. Not sure what happened to those 2 documents. FYI, found out that Senior citizens are entitled to a discount, but you have to ask for it.
FRANK WALSER
6/20/2026
Suzanne, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
CHURCHVILLE, PA
Francis J|2026 GMC Terrain
Confirmed Service Customer
5/27/2026
I think this my 8th vehicle from Faulkner? Great place to buy a car. Their service department is also excellent.
MATTHEW WIELAND
5/27/2026
Francis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Alyssa M|2025 GMC Terrain
Confirmed Service Customer
5/27/2026
I’m always taken care of at Faulkner GMC. Thankful for the loaner car & that the team was able to take care of my work in a day. Thank you!
KEVIN MASON-GATSOULAS
5/27/2026
Alyssa, we appreciate your positive review about your recent experience with us! We hope to see you soon!
BENSALEM, PA
Albert P|2016 Chevrolet Corvette
Confirmed Service Customer
6/1/2026
Great dealership, great people. Al quality service.
DAVID MALINOWSKI
6/3/2026
Albert, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Anthony D|2023 GMC Sierra 1500
Confirmed Service Customer
6/4/2026
This dealership and service department is always wonderful. They listen and get the job done!
FRANK WALSER
6/4/2026
Anthony, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLUE BELL, PA
Karen D|2023 GMC Acadia
Confirmed Service Customer
6/7/2026
Everything was smooth
FRANK WALSER
6/8/2026
Thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
JOSEPH S|2026 GMC Terrain
Confirmed Sales Customer
6/10/2026
The staff was excellent in all aspects of the purchase,
RICK GRISSINGER
6/10/2026
Joseph, we're happy to hear you had such a positive experience with our team. We're looking forward to your next visit with us!
PHILADELPHIA, PA
Scott O|2025 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
Everything was on time! I waited for my vehicle this time and it was very comfortable and on schedule. The service tech told me it would take approx. 1hour and 45 minutes and it was complete about 10 minutes early. My vehicle was returned to me clean and all work done properly.
KEVIN MASON-GATSOULAS
6/17/2026
Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Ondra N|2013 Buick Regal
Confirmed Service Customer
6/21/2026
What more can I say, you guys always do a great job. From Customer service to Automotive maintenance, your service is Paramount.
KEVIN MASON-GATSOULAS
6/22/2026
Thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
SHANNON G|2026 GMC Terrain
Confirmed Sales Customer
6/25/2026
Salesman, Ricky, was great! He was very detailed in explaining everything about the car and answered all our questions. Finance person, Scott, was super friendly and accomodating with our payment options and explaining all the paperwork.
RICK GRISSINGER
6/26/2026
Shannon, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WILLOW GROVE, PA
Carl E|2025 Buick Envista
Confirmed Service Customer
6/1/2026
Quick, professional and thorough.
KEVIN MASON-GATSOULAS
6/3/2026
Carl, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
HELEN M|2026 GMC Terrain
Confirmed Sales Customer
6/2/2026
I enjoyed working with Kelly in making my dream come true. She hung in there with me while I was waiting for the right time to change up my vehicle.
KELLY CASTANO
6/3/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
HERBERT Y|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Chuck Mullen did an excellent job and worked very hard to get us in a new truck
CHUCK J
6/16/2026
Herbert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
ROSA P|2026 Buick Envista
Confirmed Sales Customer
6/15/2026
Sales experience was great
JHAN AVENDANO
6/16/2026
Rosa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RED BANK, NJ
Lorraine M|2025 Buick Envision
Confirmed Service Customer
6/15/2026
Great
DAVID MALINOWSKI
6/15/2026
Lorraine, thank you; we appreciate your feedback! We hope you have a great day!
LANGHORNE, PA
MICHELE M|2026 Buick Encore GX
Confirmed Sales Customer
6/18/2026
Awesome
RICK GRISSINGER
6/19/2026
Michele, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Alfred J|2013 GMC Terrain
Confirmed Service Customer
6/20/2026
Everything done to my satisfaction.
FRANK WALSER
6/21/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PHILADELPHIA, PA
PAUL M|2026 GMC Terrain
Confirmed Sales Customer
6/22/2026
Great staff. Rick was great and understood my needs. Very patient.
RICK GRISSINGER
6/23/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
TANNER B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/22/2026
Great
KELLY CASTANO
6/23/2026
Tanner, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
JB MDL, NJ
Mark J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/29/2026
My vehicle was not there on 06/26/2026. My previous experience was horrible! You can contact me at 215-872-9462 if you wish to discuss. Thank you.
JASON M
7/1/2026
Mark, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 215-961-2295. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Jason H|2018 GMC 1500 Sierra
Confirmed Service Customer
6/6/2026
Everything was smooth and my vehicle was diagnosed and fixed
KEVIN MASON-GATSOULAS
6/17/2026
Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
RICHBORO, PA
Ralph G|2024 GMC Canyon
Confirmed Service Customer
6/18/2026
Friendly staff. Good service always.
KEVIN MASON-GATSOULAS
6/19/2026
Ralph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Jennifer L|2026 GMC Acadia
Confirmed Service Customer
6/18/2026
Great, as always!
KEVIN MASON-GATSOULAS
6/19/2026
Jennifer, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISVILLE, PA
Joyce L|2026 Buick Encore GX
Confirmed Service Customer
6/20/2026
All went with my first car inspection
DAVID MALINOWSKI
6/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
MICHELE S|2026 Buick Enclave
Confirmed Sales Customer
6/22/2026
Great experience! I've bought 3 vehicles from faulkner
KELLY CASTANO
6/22/2026
Michele, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Terrance M|2025 Buick Envista
Confirmed Service Customer
6/22/2026
Faulkner employees kind and thoughtful. Had the work done and car washed when it was time to leave.
FRANK WALSER
6/22/2026
Terrance, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Jay R|2017 GMC Canyon
Confirmed Service Customer
6/26/2026
Good efficient service
DAVID MALINOWSKI
6/27/2026
Jay, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
BENSALEM, PA
JEANNINE P|2026 Buick Enclave
Confirmed Sales Customer
6/29/2026
The Faulkner team always provides top notch customer service
RICK GRISSINGER
7/1/2026
Jeannine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Ronald J|2022 Buick Envision
Confirmed Service Customer
6/29/2026
There was some confusion when I went to pay for my services. Had I not asked a question and looked more closely at the bill I would have paid someone else's services bill. However, it was successfully resolved and for the first time in all the years I've been a Faulkner customer, I was able to use my GM points to cover the bill.
KEVIN MASON-GATSOULAS
7/1/2026
Ronald, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
PHILADELPHIA, PA
Jeffrey R|2026 GMC Sierra 1500
Confirmed Service Customer
5/31/2026
They were ready for my vehicle and had me out the door quickly.
DOYLESTOWN, PA
GEORGE M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Great
KELLY CASTANO
6/3/2026
George, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BENSALEM, PA
Diane J|2026 GMC Terrain
Confirmed Service Customer
6/5/2026
Well informed, quick service
DAVID MALINOWSKI
6/5/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Leonard A|2019 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
They told me what they were going to do and they did it. The work was completed on time.
FRANK WALSER
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Patricia A|2018 GMC Terrain
Confirmed Service Customer
6/22/2026
I dropped my car off at the scheduled appointment time 8AM, the staff had me processed in minutes, they were nice & helpful. My car was completed within 1-2 hours. I was very happy. I will never take my 2018 Terrain any where else. Thank You Faulkner Staff😁
FRANK WALSER
6/23/2026
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
FSTRVL TRVOSE, PA
Rosemarie R|2015 Buick Verano
Confirmed Service Customer
6/22/2026
As always, agents were polite and pleasant and able to provide appropriate service
KEVIN MASON-GATSOULAS
6/23/2026
Rosemarie, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BRISTOL, PA
Joseph T|2016 Buick Encore
Confirmed Service Customer
6/24/2026
Excellent service. Experienced technicians. Friendly environment. Fair pricing.
DAVID MALINOWSKI
6/24/2026
Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
KAREN F|2026 GMC Yukon
Confirmed Sales Customer
6/29/2026
Top Notch service from the moment I walked in. Spoke to Meg the day before I came in. She had 2 cars pulled up front and ready for me when I got there. Everything went extremely smooth and drove out of the lot with a new vehicle.
MARGARET VEARLING
7/1/2026
Karen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTER, NJ
Patricia C|2019 GMC Canyon
Confirmed Service Customer
6/29/2026
I put my car in for a little oil light on my dashboard. I was told I needed a $500 part. I was also told I needed new windshield wipers. Mr. Faulkner, I was very disappointed as I just paid to have wipers installed on my car 3 months ago. I bought my 1st car from you when you were on Bustleton Ave. I guess they think because I'm 80 I can be taken advantage of. I live on Social Security and every penny counts. Patricia Collins .
KEVIN MASON-GATSOULAS
7/1/2026
Patricia, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FSTRVL TRVOSE, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
I had to get a door trim piece replaced, and timed it with my inspection. Dave was communicative and professional, as he is on every interaction I have had with him over the years. That is why I continue to bring my trucks to you for service.
DAVID MALINOWSKI
6/8/2026
Sean, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bensalem, PA
LYDIA M|2026 Buick Encore GX
Confirmed Sales Customer
6/11/2026
Johnny was our salesman and truly did a wonderful job with our purchase
JHAN AVENDANO
6/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
LEE O|2026 GMC Sierra 1500
Confirmed Sales Customer
6/11/2026
Mike was amazing
MICHAEL DURIE
6/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Rajiv N|2025 Buick Encore GX
Confirmed Service Customer
6/13/2026
It was good Everything done well
FRANK WALSER
6/14/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
CHELTENHAM, PA
Francis J|2019 GMC Acadia
Confirmed Service Customer
6/14/2026
Great Service as always thank you Dave and service tech, You make my car feel like new.
DAVID MALINOWSKI
6/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
PHILADELPHIA, PA
Charles J|2026 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
David Malinowski took care of everything, he was like a Condor soaring above all my problems
DAVID MALINOWSKI
6/17/2026
Charles, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please don't hesitate to reach out!
LANGHORNE, PA
Maria A|2024 Buick Encore GX
Confirmed Service Customer
6/29/2026
Highly satisfied customer
FRANK WALSER
6/29/2026
Maria, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
JOSEPH M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/29/2026
Meg was awesome. Great experience.
MARGARET VEARLING
6/29/2026
Joseph, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
HUNTINGDON VLY, PA
Charles E|2021 Buick Encore GX
Confirmed Service Customer
7/1/2026
Everything went very good.
KEVIN MASON-GATSOULAS
7/2/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Melissa A|2026 GMC Terrain
Confirmed Service Customer
6/29/2026
Very friendly very informative completed work in a timely manner
FRANK WALSER
7/1/2026
Melissa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CORNWELLS HTS, PA
JOSEPH B|2026 GMC Canyon
Confirmed Sales Customer
7/1/2026
Everybody was pleasant and they explained everything to me
MARGARET VEARLING
7/2/2026
Joseph, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
FEASTERVILLE TREVOSE, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
7/1/2026
I always receive excellent service by all
FRANK WALSER
7/2/2026
Linda, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Brandon R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/1/2026
Service was fine for the oils change and fuel. Told them the radio problem was not fixed last time with an update. They did the same thing updated it and must have not tested it because after driving home it has now done the same problem every time I start the truck even when I left the dealer. I would have come right back but I had to get my kids.
DAVID MALINOWSKI
7/2/2026
Brandon, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to Pat Duffy, General Manager, at PDuffy@FaulknerBuickGMC.com or 215-961-2295.
LEVITTOWN, PA
Charles A|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Your mechanics are great. Your advisers are good. My adviser must be new. Not like my recent adviders
KEVIN MASON-GATSOULAS
7/2/2026
Charles, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BROOMALL, PA
TERRY J|2026 Buick Envista
Confirmed Sales Customer
7/3/2026
Enjoyed the hospitality
PAUL RITORTO
7/4/2026
Terry, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Jeanna D|2018 GMC Acadia
Confirmed Service Customer
7/3/2026
I did not have an appointment. They had my car fixed same day. Customer service was great
DAVID MALINOWSKI
7/5/2026
Jeanna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Frank W|2025 Buick Envision
Confirmed Service Customer
7/7/2026
Faulkner staff are the best. I arrived prior to my scheduled appointment, and they managed to complete the service in a short time.
DAVID MALINOWSKI
7/8/2026
Frank, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, PA
William B|2017 Buick Cascada
Confirmed Service Customer
6/29/2026
Service advisor was great he let me know what my vehicle needed and what could wait
DAVID MALINOWSKI
7/1/2026
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Kimm J|2016 GMC Terrain
Confirmed Service Customer
7/1/2026
Not bad had one issue but got resolve by manager which made things alot better great service great place to take your vehicle 👍
KEVIN MASON-GATSOULAS
7/2/2026
Kimm, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Brian L|2026 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
I was visiting from Florida and needed an oil change!! Customer Service was great. I had 0 issues with my truck when I got back in it!!
DAVID MALINOWSKI
7/3/2026
Brian, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Port saint lucie, FL
Joe S|2023 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Took a little longer than I had expected but the service advisor explained in great detail why and gave a better perspective as to what was happening.
FRANK WALSER
7/3/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (267) 984-4658.
PHILADELPHIA, PA
MARGARET J|2026 GMC Terrain
Confirmed Sales Customer
7/2/2026
Chuck Mullen found me the vehicle I was looking for with the equipment I wanted and in the color I wanted. He took the time to explain the features of the vehicle. Scott in finance had everything prepared and explained the coverages I requested and each form before I signed it. It was a very pleasant experience. Both are an asset to Faulkner Buick GMC!
CHUCK J
7/3/2026
Margaret, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Glenn M|2026 GMC Terrain
Confirmed Service Customer
7/8/2026
Great experience, I was in and out in under an hour!
KEVIN MASON-GATSOULAS
7/9/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HAMILTON, NJ
Steven E|2025 GMC Sierra 1500
Confirmed Service Customer
7/8/2026
Good service!
DAVID MALINOWSKI
7/9/2026
Steven, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
William L|2015 Buick LaCrosse
Confirmed Service Customer
7/8/2026
Prompt courteous service. Repairs explained
DAVID MALINOWSKI
7/9/2026
William, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Kristin L|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/22/2026
Service was quick and easy. Diagnosed my problem efficiently and quickly fixed it.
KEVIN MASON-GATSOULAS
6/23/2026
Kristin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
PALMYRA, NJ
Harry R|2025 Buick Envista
Confirmed Service Customer
6/22/2026
Another great service visit at this dealership. My service writer, Dave M., is outstanding and very responsive to my needs. Dave keeps me posted during the visit and handles my service needs with a smile. I'd be lost without Dave.
DAVID MALINOWSKI
6/23/2026
Harry, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
BENSALEM, PA
Stuart L|2024 GMC Terrain
Confirmed Service Customer
7/7/2026
In, out ,done. Easy
FRANK WALSER
7/8/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
WARMINSTER, PA
Roberta A|2021 Buick Encore
Confirmed Service Customer
7/8/2026
Both customer service and car service is great! Thank you.
FRANK WALSER
7/8/2026
Roberta, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WARMINSTER, PA
PAUL C|2026 Buick Envista
Confirmed Sales Customer
7/8/2026
Our sales person Ricky Grissinger was excellent, patient and very informative.
RICK GRISSINGER
7/8/2026
Paul, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FEASTERVILLE, PA
Deborah S|2018 Buick Enclave
Confirmed Service Customer
7/8/2026
My overall experience was good. When I arrived a young man greeted me and directed me inside stating that someone would be with me shorty It took awhile to be addressed but it was apparent they were working. The intake was professional After the car was examined and I was informed of the issues the service man answered all my questions and offered a shuttle However when I returned to pick up my car I approached the cashier she had her back to the counter working on repalcing pages in a catalogue. 2 Men entered the area talking neither asked if I. Were assistance or let the cashier know there was a customer. After several minutes I said excuse me 3 times before she turned around then just looked with inquisitive expression. I said I'm here to pick up my car she said yes name, I gave her my name she approached the counter the. Picked up her personal phone before taking care of me I questioned the billing it wasn't clear to me if I was charged for the oils change as I have the advantage program free oils change She couldn't tell me stating that although the numbers were on the bill she want sure if they were actually charged. Then said curtly if you give me back the paper I'll take them. It was determined that I was charged in error the service man apologized for the error The total experience had a mixture of professionalism and non professionalism
DAVID MALINOWSKI
7/8/2026
Deborah, thank you for taking the time to leave us feedback about your experience with us. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Cynthia D|2017 Buick Envision
Confirmed Service Customer
6/3/2026
First time disappointed
DAVID MALINOWSKI
6/4/2026
Cynthia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FAIRLESS HLS, PA
Kevin F|2023 GMC Canyon
Confirmed Service Customer
6/25/2026
Staff courteous and scheduling easy but I still have the same operational problems with the vehicle. Maybe more a quality issue with GMC products but no obvious effort shown to see if my issues were addressed.
KEVIN MASON-GATSOULAS
6/26/2026
Kevin, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
JENKINTOWN, PA
Andrew J|2021 Buick Encore GX
Confirmed Service Customer
6/28/2026
Service advisor had to be called throughout the repair. Also, this is the SECOND time my Keychain was damaged. I dont know if theyre putting the service receipt tag on the keyring with the jaws of life, but everytime I get my keys back, the ring my fob is on is completely destroyed.
FRANK WALSER
6/29/2026
Andrew, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at 215-961-2295 when you have an opportunity, and we will be more than happy to try and turn your experience around. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Janis M|2020 Buick Encore GX
Confirmed Service Customer
6/28/2026
I like the fact that they have a pick up and drop off service and the prices are okay
KEVIN MASON-GATSOULAS
6/29/2026
Janis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Christine L|2024 Buick Encore GX
Confirmed Service Customer
7/1/2026
Friendly, courteous, efficient service, handled by knowledgeable professionals.
DAVID MALINOWSKI
7/2/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
FSTRVL TRVOSE, PA
Jamie L|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/4/2026
Chuck is the best. This is our second time buying from Faulkner with Chuck and we would come back to him every time. He's honest, personable, knowledgeable about the product, and really cares about the experience his customers have.
KEVIN MASON-GATSOULAS
7/5/2026
Jamie, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
BILLIE S|2026 Buick Enclave
Confirmed Sales Customer
7/14/2026
This is the second vehicle I have bought from the dealership. They are professional, responsive and very helpful with guiding you through the process.
JHAN AVENDANO
7/15/2026
Billie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Margaret C|2019 Buick Encore
Confirmed Service Customer
6/25/2026
All issues were addressed and I needed a certain time to have repairs completed and that was done
KEVIN MASON-GATSOULAS
6/27/2026
Margaret, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILA, PA
Michael H|2018 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
Always efficient and reliable
DAVID MALINOWSKI
6/27/2026
Michael, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Colleen L|2026 GMC Terrain
Confirmed Service Customer
7/2/2026
My appointment was for the next day. I was dropping my car off to make things easier . The technician helping me was awesome.
DAVID MALINOWSKI
7/3/2026
Colleen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Jaison D|2021 Buick Encore GX
Confirmed Service Customer
7/2/2026
My problem was promptly fixed and my service advisor was courteous and professional.
KEVIN MASON-GATSOULAS
7/3/2026
Jaison, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON valley, PA
David E|2023 GMC Yukon
Confirmed Service Customer
7/5/2026
I have been treated like royalty ever since my wife and I walked into the showroom in February of 2022. Amazing dealership and staff!
DAVID MALINOWSKI
7/6/2026
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Patricia M|2024 Buick Encore GX
Confirmed Service Customer
7/8/2026
Always a good experience. Staff are so professional and very helpful
DAVID MALINOWSKI
7/9/2026
Patricia, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FEASTERVILLE TREVOSE, PA
Paul J|2026 GMC Terrain
Confirmed Service Customer
7/11/2026
From the time I arrived to the time I left the experience was great. Ricky and Warren helped me find a car that fit my budget. Ricky walked me through the vehicle so I knew how to operate it. I didnt feel rushed.
MATTHEW WIELAND
7/12/2026
Paul, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Edna B|2025 Buick Encore GX
Confirmed Service Customer
7/13/2026
Everyone was nice
FRANK WALSER
7/13/2026
Edna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FSTRVL TRVOSE, PA
Inocencio J|2024 Buick Encore GX
Confirmed Service Customer
7/6/2026
Very organized
KEVIN MASON-GATSOULAS
7/7/2026
Your satisfaction is our top priority. Until the next time we meet, take care!
PHILADELPHIA, PA
Massie M|2015 Buick Regal
Confirmed Service Customer
7/6/2026
Frank, was professional, respectful and took time to explain to me what was going on with my car.
FRANK WALSER
7/7/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Linda G|2025 GMC Terrain
Confirmed Service Customer
7/6/2026
It was a good experience
KEVIN MASON-GATSOULAS
7/7/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
SHANI J|2026 Buick Envista
Confirmed Sales Customer
7/13/2026
Johnny was excellent! There was no pressure and I didn't spend the entire day trying to get approved. He showed me exactly what I wanted, and it was smooth sailing from there!
JHAN AVENDANO
7/15/2026
Shani, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
ERIC R|2026 GMC Yukon XL 1500
Confirmed Sales Customer
7/16/2026
Great experience
CHUCK J
7/18/2026
Eric, thank you for sharing your positive experience! Until the next time we meet, take care!
FLEMINGTON, NJ
Kevin I|2026 GMC Sierra 1500
Confirmed Service Customer
7/17/2026
Fast service.
KEVIN MASON-GATSOULAS
7/18/2026
Kevin, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Michael J|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/17/2026
Even with the construction going on it was very organized from start to finish
FRANK WALSER
7/18/2026
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CROYDON, PA
Christopher W|2023 GMC Sierra 1500
Confirmed Service Customer
7/17/2026
Truck went in for warranties transmission problem on july7 was called later that day saying they were waiting on parts. Placed a follow up call to check status on July 15. Service person said my truck was done on the 9th. However nobody called me to tell me. My cell is on 24/7 I checked incoming. Calls and voicemail in case I missed the call…nothing.
FRANK WALSER
7/18/2026
Christopher, we're disappointed to hear of the negative experience you had at our location. Here at Faulkner Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295 to discuss ways we can better serve you in the future.
LEVITTOWN, PA
Tina M|2014 GMC Terrain
Confirmed Service Customer
7/8/2026
I didnt have any service on 7/3
MATTHEW WIELAND
7/9/2026
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
BENSALEM, PA
Walery C|2023 GMC Terrain
Confirmed Service Customer
7/8/2026
I just bought a 2023 GMC Terrain, all the sudden the radio stopped working and the entire infotainment system is broken. Service department told me it needs to be repaired, the item is not in stock, they have no idea when it will be and no idea how much it could cost to repair. That was over 2 weeks ago, I haven’t heard anything since. Literally and figuratively. So mad with this car and with this service. I was told to “buy some headphones”
FRANK WALSER
7/9/2026
Walery, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
YARDLEY, PA
Kimm J|2016 GMC Terrain
Confirmed Service Customer
7/10/2026
Great service 👏
KEVIN MASON-GATSOULAS
7/11/2026
Kimm, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
John E|2025 Buick Envision
Confirmed Service Customer
7/10/2026
I was taken care of very quickly everyone was so helpful
DAVID MALINOWSKI
7/11/2026
John, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
TREVOSE, PA
MELISSA F|2026 GMC Yukon XL 1500
Confirmed Sales Customer
7/20/2026
We purchased our first Yukon with Chuck and 7 years later we wouldn't go to anyone else. We came in, looking at two different vehicles and left within 3 hrs with a brand new one. Chuck and Jared made it easy and painless, which is a difficult task when buying a car. Not pushy at all ... very enjoyable experience. Thank you!
CHUCK J
7/21/2026
Melissa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LEVITTOWN, PA
MAUREEN C|2026 Buick Envista
Confirmed Sales Customer
7/20/2026
I leased a Cadillac for 3 yrs and turned it in or lease a Buick. My sales person Michelle Lily is the best. And everyone at both dealerships are
HOUSE SALE
7/21/2026
Maureen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
VENICE, FL
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
7/20/2026
I always have a great experience although I feel like it took a little bit longer for the service to get completed this time but nonetheless, they always do a good job.
KEVIN MASON-GATSOULAS
7/21/2026
Dan, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
BRISTOL, PA
Kelly A|2023 GMC Yukon
Confirmed Service Customer
7/8/2026
Always very nice & professional . Explained everything & answered any questions .
KEVIN MASON-GATSOULAS
7/8/2026
Kelly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Vincent P|2026 GMC Sierra 1500
Confirmed Service Customer
7/16/2026
Brought it for the ceramic coating. From what I can see outside and inside, looks really good.
MATTHEW WIELAND
7/17/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Wayne B|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/16/2026
Great very friendly
FRANK WALSER
7/17/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
WARRINGTON, PA
Wayne M|2025 GMC Acadia
Confirmed Service Customer
7/20/2026
Great
KEVIN MASON-GATSOULAS
7/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
William P|2024 GMC Sierra 1500
Confirmed Service Customer
7/20/2026
everything was great , Top notch people work there.
KEVIN MASON-GATSOULAS
7/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Paul I|2021 GMC 1500 Sierra
Confirmed Service Customer
7/20/2026
Great service as usual. I trust these guys with my truck. Nobody touches my truck except Faulkner GMC.
DAVID MALINOWSKI
7/22/2026
Paul, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
RIDLEY PARK, PA
TIMOTHY T|2026 GMC Sierra 1500
Confirmed Sales Customer
7/22/2026
Great experience with purchasing my new GMC Sierra. Johnny was great to work with on this truck and had everything set for when I showed up to take the truck home.
JHAN AVENDANO
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LUMBERTON, NJ
MARYLOUISE B|2026 Buick Enclave
Confirmed Sales Customer
7/23/2026
This is my 2nd car purchase at Faulkner. Kelly and the rest of the Buick team did an amazing job!
KELLY CASTANO
7/23/2026
We really appreciate your feedback! We can't wait to see you again, have a great day.
CROYDON, PA
Joanne S|2019 Buick Encore
Confirmed Service Customer
7/23/2026
Very professional and knowledgeable
DAVID MALINOWSKI
7/25/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DOYLESTOWN, PA
William S|2023 Buick Encore GX
Confirmed Service Customer
6/29/2026
Timely and friendly.
DAVID MALINOWSKI
7/1/2026
William, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Andrea L|2026 GMC Terrain
Confirmed Service Customer
7/24/2026
great
KEVIN MASON-GATSOULAS
7/26/2026
Andrea, we really appreciate your feedback! If you're ever in need of more help, please let us know!
BENSALEM, PA
Joseph P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2026
Always a great experience. Dave is always willing to help any way he can
DAVID MALINOWSKI
7/26/2026
Joseph, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTHAMPTON, PA
Debra J|2024 Buick Encore GX
Confirmed Service Customer
7/24/2026
I always have a good experience getting my vehicle service at Faulkner
DAVID MALINOWSKI
7/26/2026
Debra, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
MITCHELL B|2026 Buick Encore GX
Confirmed Sales Customer
7/27/2026
My wife and I felt that it was time that we needed to trade in our 23 BUICK division that we love a lot and we wanted to get a 2026 model BUICK. Our sales rep is RICK Grissnger and he did a great job with us for us. We got a 2026 ENCORE GX which we could afford better and it has a lot of the good features in it as we got to preferred AWD model.
PHILADELPHIA, PA
Ondra N|2013 Buick Regal
Confirmed Service Customer
7/29/2026
It was pleasant and professional as usual.
KEVIN MASON-GATSOULAS
7/31/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
GINA G|2026 Buick Envista
Confirmed Sales Customer
7/29/2026
Everything was seamless. And when there was a little snafu with the time it would take to get that car cleaned up for purchase, I was offered a space to work and given a mouse to borrow to make it easier since I hadn’t originally planned on working at the dealership that day.
HOUSE SALE
7/31/2026
Gina, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
Loretta L|2021 Buick Encore GX
Confirmed Service Customer
7/29/2026
Service department is professional and efficient. The only downside was the complimentary car wash. I actually laughed when I got in my car. Same bird droppings and mud splashes were on the driver's side that I came in with. I understand it's a free service so it really doesn't affect my visit.
KEVIN MASON-GATSOULAS
7/31/2026
Loretta, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to Pat Duffy, General Manager, at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one.
PHILADELPHIA, PA
David E|2023 GMC Yukon
Confirmed Service Customer
7/21/2026
The entire staff, sales, support, AND service personnel, have treated my wife and me like family from the first time we walked into your showroom. Exceptional dealership with even more exceptional people!
DAVID MALINOWSKI
7/22/2026
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
HOLLAND, PA
Marianne E|2025 Buick Envision
Confirmed Service Customer
7/21/2026
The man at the desk, Kevin, was great. I had mistakenly come on the wrong day, but he said no problem, and my service was done in 55 minutes.
KEVIN MASON-GATSOULAS
7/22/2026
Marianne, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Luke J|2008 Chevrolet Impala
Confirmed Service Customer
7/30/2026
Frank my service advisor was the best!! He truly helped me with my vehicle repairs and service needs. I’m a loyal customer of Faulkner Buick and GMC for over 10 years and I only do my new car shopping with this business!
FRANK WALSER
8/1/2026
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Thomas A|2024 GMC Terrain
Confirmed Service Customer
8/3/2026
Professional
DAVID MALINOWSKI
8/5/2026
Thank you; we appreciate your feedback! We look forward to your next visit! Take care!
FSTRVL TRVOSE, PA
Sheronn B|2019 Buick Encore
Confirmed Service Customer
8/3/2026
The service provider who took care of me at the time of service I’m not even sure of his name because it wasn’t told to me, he was not customer service friendly at all, didn’t ask if I had any other concerns with my vehicle or anything. Didn’t even give me the opportunity to use my rewards that I have with GMC didn’t ask my rewards number so I’m not even sure that I earned points from this service. It just overall wasn’t a great experience to me unfortunately. My car had been driving rough I went in for routine maintenance and oil change but my car is still driving rough and I wasn’t able to express that concern. Usually someone will go over the point system I think it’s called or just let me know that my car is doing good after the inspection and everything but I wasn’t told anything but just to pay when finished. And that’s when I inquired about my rewards but it was too late I had $28 in rewards available to use but instead I had to settle for a $20 dealership discount because he forgot to ask me did I want to use rewards. Every time I come to this location no one is usually the friendliest and it doesn’t make me feel good. But everyone makes sure to put on a smile at the end of service and say please rate me 5 stars with your feedback when they’re not even deserving of 1 star.
FRANK WALSER
8/5/2026
Sheronn, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Rafiq W|2016 Buick LaCrosse
Confirmed Service Customer
7/13/2026
The service was fast. I was in and out. The staff is always welcoming.
FRANK WALSER
7/14/2026
Rafiq, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILA, PA
James I|2023 GMC Acadia
Confirmed Service Customer
7/25/2026
Great
DAVID MALINOWSKI
7/27/2026
James, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
CROYDON, PA
Joyce E|2025 Buick Envista
Confirmed Service Customer
7/29/2026
Simple oil change executed as one should expect. Service advisor was cheerful and efficient. Wait time was about what I anticipated. Courtesy car wash was a welcome bonus.
DAVID MALINOWSKI
7/31/2026
Joyce, thank you so much for the positive review! Thank you, and have a fantastic day!
WARMINSTER, PA
MARY D|2026 Buick Encore GX
Confirmed Sales Customer
7/29/2026
It was wonderful, everyone was great. Rick made it very easy, he was professional and caring.
RICK GRISSINGER
7/31/2026
Mary, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
BENSALEM, PA
Paul I|2021 GMC 1500 Sierra
Confirmed Service Customer
8/1/2026
I have a number of shops near me, but I drive the extra distance because I know I will get excellent service at Faulkner GMC. I'll say it again Nobody touches my truck but Faulkner GMC.
DAVID MALINOWSKI
8/3/2026
Paul, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
RIDLEY PARK, PA
Harry R|2025 Buick Envista
Confirmed Service Customer
8/4/2026
This service visit was fast and without any issues. My service writer, Dave M., is just outstanding and knowledgeable. He makes the visit problem free. Of course I will return.
DAVID MALINOWSKI
8/5/2026
Harry, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Breanna H|2024 Buick Envista
Confirmed Service Customer
8/4/2026
Could use some more help checking in the car for service!
KEVIN MASON-GATSOULAS
8/5/2026
Breanna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SOUTHAMPTON, PA
Lindsey R|2025 Buick Envista
Confirmed Service Customer
8/6/2026
My advisor Dave was phenomenal. I will admit I didn’t talk to him much. But his sheer presence was so refreshing to walk into. He was so attentive and just made it such a good experience.
DAVID MALINOWSKI
8/7/2026
Lindsey, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Robert S|2024 GMC Sierra 1500
Confirmed Service Customer
7/17/2026
3 try for same issue, not sure if it is solved. Took an extra day.
FRANK WALSER
7/18/2026
Robert, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Frank W|2025 Buick Envision
Confirmed Service Customer
7/18/2026
Faulkner employees took care of my needs in a timely fashion. They are the best.
DAVID MALINOWSKI
7/21/2026
Frank, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
BRISTOL, PA
Marcella R|2025 Buick Encore GX
Confirmed Service Customer
7/27/2026
The staff is professional. And keeps me updated on the progress of my car repair and or inspection.
KEVIN MASON-GATSOULAS
7/28/2026
Marcella, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Michael X|2021 Buick Encore GX
Confirmed Service Customer
7/28/2026
N/
KEVIN MASON-GATSOULAS
7/29/2026
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
George J|2021 GMC 1500 Sierra
Confirmed Service Customer
7/28/2026
I never had a problem with the service center.
FRANK WALSER
7/29/2026
George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MYRTLE BEACH, PA
Shirley L|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
7/31/2026
Thank you for handling my problem expeditiously and for making me feel comfortable coming to you to have my car serviced.
KEVIN MASON-GATSOULAS
8/4/2026
Shirley, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!
BENSALEM, PA
Michael A|2026 GMC Sierra 1500
Confirmed Service Customer
8/3/2026
Very courteous people
FRANK WALSER
8/5/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONSHOHOCKEN, PA
Richard K|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
GREAT SERVICE ALWAYS !!!
FRANK WALSER
8/6/2026
Richard, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Christine M|2026 GMC Terrain
Confirmed Service Customer
8/8/2026
Nice work environment. Workers always greet
DAVID MALINOWSKI
8/10/2026
Christine, thank you for sharing your positive experience! We look forward to your next visit! Take care!
CROYDON, PA
Andrew B|2026 Buick Envista
Confirmed Service Customer
7/17/2026
Came in for ceramic coat. Fast and efficient
MATTHEW WIELAND
7/18/2026
Andrew, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VALLEY, PA
BARBARA H|2026 GMC Sierra 1500
Confirmed Sales Customer
7/24/2026
Meg did a wonderful job. She introduced the truck I purchased. She was very professional and knowledgeable about how to get familiar with all the digital programming and know how. And she continued to help me as I’m not digital. I would highly recommend her to someone that is interested in buying a vehicle.
MARGARET VEARLING
7/27/2026
Barbara, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMBLER, PA
Frank J|2022 GMC 1500 Sierra
Confirmed Service Customer
7/25/2026
No where to park the night before. Very little interaction with the service manager. I like to know who is managing my service. A little face time couldn't hurt. Thanks Frank
FRANK WALSER
7/27/2026
Frank, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Dale R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/7/2026
Kevin was great. Technician Gaven was great.
KEVIN MASON-GATSOULAS
8/8/2026
Dale, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Kirk M|2026 GMC Terrain
Confirmed Service Customer
8/7/2026
Great
KEVIN MASON-GATSOULAS
8/8/2026
Kirk, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
CHARLES H|2026 GMC Sierra 1500
Confirmed Sales Customer
8/10/2026
Always a great experience
CHUCK J
8/11/2026
Charles, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HAVERTOWN, PA
Edward P|2025 GMC Sierra 1500
Confirmed Service Customer
8/10/2026
Excellent service every time
DAVID MALINOWSKI
8/11/2026
Edward, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
VERONICA A|2026 GMC Sierra 1500
Confirmed Sales Customer
8/11/2026
They did a wonderful job at getting a good deal and great service all around
JHAN AVENDANO
8/12/2026
Veronica, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
James F|2016 Chevrolet Express
Confirmed Service Customer
7/14/2026
Dropped my van off to get air-conditioning fixed was told the vehicle was good. Picked it up started driving. It was never even tested there never worked.
KEVIN MASON-GATSOULAS
7/15/2026
James, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
WEST CHESTER, PA
Timothy I|2026 GMC Terrain
Confirmed Service Customer
7/15/2026
I brought my 2026 GMC terrain Denali in for inspection and oil change and A wobbling in the front end when taking off only first gear and this is the second time I’ve taken it in and finally the head mechanic went for a ride with me and agreed to 100% that the car had a major problem and he had to order the parts and they most likely would not be in until September so I have to live with the shaking until then, but the head mechanic was excellent in diagnosing the problem as I told him
FRANK WALSER
7/16/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
CHRISTINE F|2026 Buick Envista
Confirmed Sales Customer
7/27/2026
Had a very smooth and easy purchasing experience
JHAN AVENDANO
7/28/2026
Christine, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
MICHAEL D|2026 GMC Yukon
Confirmed Sales Customer
7/29/2026
Excellent staff. Appreciate the help staying on top of finding my specific request.
MARGARET VEARLING
7/31/2026
Michael, thank you for sharing your positive experience! We look forward to your next visit! Take care!
NEWTOWN, PA
Jacqueline L|2019 Buick Encore
Confirmed Service Customer
7/31/2026
Great service, great staff
TREVOSE, PA
Melissa A|2026 GMC Terrain
Confirmed Service Customer
7/31/2026
very friendly and knowledgeable and helpful getting me a shuttle to my home in a timely manner.
CORNWELLS HTS, PA
Walter G|2016 GMC Canyon
Confirmed Service Customer
7/31/2026
It was fine.
PHILADELPHIA, PA
Kevin F|2023 GMC Canyon
Confirmed Service Customer
8/7/2026
I showed problem to associate and he didn’t pass it on to person handling the appointment. I called and talked to him about this repeated problem and he said he wasn’t made sware of it but would look into it; have not heard anything back.
KEVIN MASON-GATSOULAS
8/8/2026
Kevin, we regret to hear that you had this experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
JENKINTOWN, PA
Ronald M|2026 GMC Sierra 1500
Confirmed Service Customer
8/11/2026
Dave the service guy was very help full and took care of my problem and I also liked that they had a shuttle so I would not have to wait till my truck was finished.
DAVID MALINOWSKI
8/12/2026
Ronald, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!
WARMINSTER, PA
Louise H|2020 Buick Envision
Confirmed Service Customer
7/24/2026
Great tech
KEVIN MASON-GATSOULAS
7/26/2026
Louise, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please don't hesitate to reach out!
YARDLEY, PA
William K|2026 Buick Enclave
Confirmed Service Customer
8/8/2026
The service representative who took care of me was very friendly and helpful
DAVID MALINOWSKI
8/10/2026
William, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LANSDALE, PA
Patricia A|2020 Buick Encore GX
Confirmed Service Customer
8/8/2026
Good communication
DAVID MALINOWSKI
8/10/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
HUNTINGDON VY, PA
Lee W|2026 Buick Encore GX
Confirmed Service Customer
8/9/2026
Fast and friendly service
KEVIN MASON-GATSOULAS
8/10/2026
Lee, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
DONNA H|2027 GMC Terrain
Confirmed Sales Customer
8/11/2026
Great experience. Great customer service! Everyone was friendly and very knowledgeable.
MARGARET VEARLING
8/12/2026
Donna, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURLINGTON, NJ
Steven P|2023 Buick Encore GX
Confirmed Service Customer
8/12/2026
Excellent service great staff. Service advisor Kevin very helpful and accomadating. Kept me informed with updates .Service done correctly and really impressed with the new video section of repairs. Thanks
KEVIN MASON-GATSOULAS
8/13/2026
Steven, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
CROYDON, PA
Jeffrey R|2026 GMC Sierra 1500
Confirmed Service Customer
8/14/2026
Made appointment and they got me in right away. Courteous service advisor. Thank you
FRANK WALSER
8/15/2026
Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DOYLESTOWN, PA
John J|2022 GMC Terrain
Confirmed Service Customer
8/14/2026
Great care , work completed quickly ! All problems work on veh explained
KEVIN MASON-GATSOULAS
8/15/2026
John, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Barry R|2018 Buick Encore
Confirmed Service Customer
8/14/2026
Everything was handled in a friendly and professional manner. I was told that service may take a bit longer than usual as the dealership was understaffed that day.
KEVIN MASON-GATSOULAS
8/15/2026
Barry, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Newtown, PA
ANGEL R|2026 GMC Sierra EV
Confirmed Sales Customer
8/11/2026
While other dealers don't negotiate over email or over the phone, Faulkner can and will do it. Faulkner make shopping easy. It does take a little patience, and you CAN do a deal online or over the phone. Starts with my sales rep John Boice who reached out to me to start the process. Huge shout out to Warren Brady for working with me for over a couple of days (he didn't push to make the DEAL today like some other dealers) and we were both transparent to each other in our goals. Didn't need to shop around when the deal was already good to begin with.
JOHN BOYCE
8/12/2026
Angel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OAKLYN, NJ
GEORGE S|2026 GMC Sierra 1500
Confirmed Sales Customer
8/11/2026
Everything worked out fine. I bought a new AT4X
KELLY CASTANO
8/12/2026
George, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
LEVITTOWN, PA
SCOTT B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
8/11/2026
Sales team (Chuck Mullen) was awesome and very knowledgeable. Was an absolute pleasure to work with. Financing was smooth and simple, no pushy tactics or trying to hide things in the paperwork.
CHUCK J
8/12/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHOENIXVILLE, PA
Peter C|2025 Buick Envision
Confirmed Service Customer
8/21/2026
Good visit Website gave bad directions for service location. Had a new location shown but location was in normal building. Service was good, efficient, and timely.
KEVIN MASON-GATSOULAS
8/23/2026
Peter, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHHAMPTON, PA
Scott M|2025 Buick Encore GX
Confirmed Service Customer
8/21/2026
Routine service took just about 2 hours which I thought was long for oil change and tire rotation, plus complementary car wash. Your people are great, but the wait was long and I dropped the car at 730am sharp. One issue I’m having with the Buick is the brakes make noise. I figured That would be fixed, but nothing has changed. The brakes still make noise and it’s not convenient at all for me to bring the Buick back to get addressed. I had let Faulkner know that I would desperately like to somehow get out of this lease. I think I’m a year in and know that I’m locked until 2028, but I’m just not happy with the encore. I’ve had tech problems with it and the brakes have been awful. I just don’t like the car. I’ll live out the lease if that’s my only option, but I’m not thrilled. Someone did call me to try and work out a deal, but still waiting to hear back. Anything that can be done and make financial sense to me, I’m open to it. Otherwise I’ll live out the lease then prob buy out the car and resell at lease end.
FRANK WALSER
8/23/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
GLADWYNE, PA
Stephen C|2026 Buick Encore GX
Confirmed Service Customer
8/14/2026
Very professional
KEVIN MASON-GATSOULAS
8/15/2026
Stephen, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
DOYLESTOWN, PA
Timothy T|2019 GMC Terrain
Confirmed Service Customer
8/14/2026
Mike was friendly, knowledgeable and helpful in shepherding my wife and I through the sale of our 2019 Terrain and lease of the 2027 Terrain.
DAVID MALINOWSKI
8/15/2026
Timothy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RICHBORO, PA
WILLIAM W|2026 Buick Envista
Confirmed Sales Customer
8/17/2026
my experience with Faulkner was wonderful. chuck mullen treated my wife and I like family. it does not get any better than that,
CHUCK J
8/18/2026
William, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
BENSALEM, PA
PATRICIA A|2026 GMC Yukon XL 1500
Confirmed Sales Customer
8/21/2026
Was great
MARGARET VEARLING
8/23/2026
Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RYDAL, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2026
Ask service advisor to call me back about issues with tires . Never heard back from him.
FRANK WALSER
8/25/2026
Raymond, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at 215-961-2295 so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
WARMINSTER, PA
SUSAN L|2026 Buick Envision
Confirmed Sales Customer
8/24/2026
Faulkner Buick GMC Trevose is ALWAYS the best experience!! Professional, knowledgeable and friendly service from top to bottom!!!
JHAN AVENDANO
8/25/2026
Susan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE EGG HARBOR TWP, NJ
Carol A|2022 Buick Encore GX
Confirmed Service Customer
8/24/2026
Guys are really nice and efficient !
KEVIN MASON-GATSOULAS
8/26/2026
Carol, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BENSALEM, PA
WILLIAM J|2026 Buick Envision
Confirmed Sales Customer
8/25/2026
They are the best. Friendly, helpful, they work with you. I would give them a 20 on a scale of 10 if I could. This is the only dealership we will deal with. This was our 5 th purchase. Sales, finance, and service just awesome. Thumbs up.
MICHAEL DURIE
8/28/2026
William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Joseph M|2024 Buick Envista
Confirmed Service Customer
8/19/2026
The staff was friendly and helpful.
FRANK WALSER
8/20/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
David M|2023 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
I have never been disappointed with Faulkner GMC sales or service!
PATRICK APPLEGATE
8/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
John G|2018 Chevrolet Equinox
Confirmed Service Customer
8/6/2026
Very friendly staff and efficient
FRANK WALSER
8/7/2026
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Raymond E|2025 Buick Enclave
Confirmed Service Customer
8/30/2026
Professional, efficient, informative.
FRANK WALSER
9/2/2026
Raymond, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/30/2026
The Service Advisor Dave is extremely helpful.
DAVID MALINOWSKI
9/1/2026
Larry, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Kevin D|2024 GMC Sierra 1500
Confirmed Service Customer
8/31/2026
Everything was smooth and easy. The people I talked to were great.
DAVID MALINOWSKI
9/1/2026
Kevin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ERDENHEIM, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
8/26/2026
Awesome services
DAVID MALINOWSKI
8/28/2026
Zainah, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
KEVIN M|2026 GMC Terrain
Confirmed Sales Customer
8/26/2026
Great experience. Faulkner is this best. Chuck especially
CHUCK J
8/28/2026
Kevin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
PHYLLIS N|2026 Buick Encore GX
Confirmed Sales Customer
8/2/2026
absolutely wonderful very helpful Chuck was great did not expect to leave that day with a new car and i did thanks to Chuck and Pat so helpful
CHUCK J
8/4/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Shahidah B|2025 Buick Envista
Confirmed Service Customer
8/17/2026
The staff was warm and welcoming !
KEVIN MASON-GATSOULAS
8/18/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
phila, PA
Stanton R|2025 Buick Encore GX
Confirmed Service Customer
8/17/2026
Always like going to service herr
FRANK WALSER
8/18/2026
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Philip H|2025 Buick Envision
Confirmed Service Customer
8/22/2026
N/A
FRANK WALSER
8/25/2026
Philip, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
GLENSIDE, PA
James F|2016 Chevrolet Express
Confirmed Service Customer
8/31/2026
I mean, I don’t expect special treatment, but the amount of time it takes to get acknowledged in the waiting room is a little nerve-racking on top of the mid service that I received. The problem with my air-conditioning still is not fixed and they didn’t even do the oil change as asked.
KEVIN MASON-GATSOULAS
9/2/2026
James, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
WEST CHESTER, PA
PETER D|2026 GMC Sierra 1500
Confirmed Sales Customer
8/3/2026
Charles Mullen and Brian Lasky did an exceptional job
CHUCK J
8/5/2026
Peter, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
BENSALEM, PA
Justin M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/17/2026
Excellent customer service. They never disappoint
FRANK WALSER
8/18/2026
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEVITTOWN, PA
Cecelia L|2018 GMC Terrain
Confirmed Service Customer
8/21/2026
All was good. No issues
FRANK WALSER
8/23/2026
Cecelia, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILA, PA
Jacqueline A|2026 Buick Encore GX
Confirmed Service Customer
8/21/2026
NO
BENSALEM, PA
Nancy F|2012 Buick Verano
Confirmed Service Customer
8/23/2026
Excellent!
FRANK WALSER
8/24/2026
Nancy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Debora A|2024 GMC Acadia
Confirmed Service Customer
8/23/2026
Completely satisfied with the recent service done on my vehicle and in a timely manner along with getting the nice car wash at the end
DAVID MALINOWSKI
8/24/2026
Debora, we are We can't wait to see you again, have a great day. very happy to have provided you with such a positive experience!
BENSALEM, PA
Christina M|2020 GMC Yukon XL
Confirmed Service Customer
8/26/2026
Service department was very helpful and my tire replacement was completed in a timely manner.
KEVIN MASON-GATSOULAS
8/29/2026
Christina, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Michael R|2025 GMC Acadia
Confirmed Service Customer
8/29/2026
Kevin was very helpful and made sure that I was taken care of
KEVIN MASON-GATSOULAS
8/30/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
ROBYN G|2026 Buick Enclave
Confirmed Sales Customer
8/12/2026
I’ve been a loyal Faulkner customer for years, but this was my first new-car purchase in more than 15 years. I was able to test drive several vehicles on multiple visits and make my decision without feeling pressured. Rick Grissinger, who has over 40 years of sales experience, was patient, knowledgeable, and helpful throughout the process. My new car has the latest technology features, and Rick took the time to explain them clearly and answer all my questions. He made an experience that can be stressful feel much easier.
RICK GRISSINGER
8/13/2026
Robyn, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Raymond-Christopher F|2019 GMC 1500 Sierra
Confirmed Service Customer
6/3/2026
Well it's still not fixed. And now the steering wheel is off.
KEVIN MASON-GATSOULAS
6/4/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HATBORO, PA
SHARON S|2026 Buick Encore GX
Confirmed Sales Customer
6/3/2026
My experience with the dealership was outstanding from start to finish. I was connected with Meg through an online inquiry, and she was absolutely fantastic. She was professional, courteous, knowledgeable, and truly took the time to listen to what I was looking for. One thing I especially appreciated was that I was able to handle most of the process through text messaging while I was at work. Meg was incredibly responsive and made communication easy and convenient without requiring me to step away for phone calls. She answered all of my questions promptly and kept me informed every step of the way. The entire buying process was smooth, stress-free, and efficient. When I arrived at the dealership, everyone was welcoming and prepared, making the final steps quick and seamless. Meg and the entire team exceeded my expectations, and I couldn't be happier with my experience. I would highly recommend both Meg and the dealership to anyone looking for a professional, customer-focused car-buying experience. Faulkner to be sure for all future vehicle purchases - they found a customer for life!
MARGARET VEARLING
6/4/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WARMINSTER, PA