Our Reviews
Zainah G|2009 GMC Acadia
Confirmed Service Customer
5/9/2025
Very courteous professional service. I served proudly in the United States Air Force, and I feel that they run this dealership in that tight professional manner.🫡♥️
5/11/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Christina H|2025 Buick Envista
Confirmed Sales Customer
5/9/2025
Andrew was super nice and very helpful with choosing my vehicle. Very attentive
ANTHONY MANIGRASSI
5/12/2025
Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Theresa G|2023 Buick Encore GX
Confirmed Service Customer
5/9/2025
I was in there to get a oil change and inspection . Needed some other work went fast everyone was super nice .
5/11/2025
Theresa, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
William O|2017 Buick Cascada
Confirmed Service Customer
5/9/2025
Service was great adviser kept me updated on status of veh also shuttle service was great
5/11/2025
William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILA, PA
Phyllis N|2023 Buick Encore GX
Confirmed Service Customer
5/10/2025
everyone at Faulkner are so friendly and polite and helpful they greet you with a smile. One thing I did not know was you do not accept checks. luckily I had to out to my car and get my credit card was glad I had it with me.Maybe you should let customers know this. Also, your promptness is so good thank you
5/12/2025
Phyllis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Alyssa F|2025 GMC Terrain
Confirmed Sales Customer
5/12/2025
Paul in sales, Warren (manager) & Ryan (finance) took wonderful care of me. In only a few hours, I was out the door with my beautiful new vehicle. Warren did a dealer trade with this specific Terrain in mind for me & I’m so thankful. I have now leased two vehicles with their help & will continue to support them based on the level of care I receive.
PAUL RITORTO
5/12/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Shaunta W|2025 Buick Envista
Confirmed Sales Customer
5/12/2025
Nice and easy experience! Sometimes going to a dealership can be a pain however this time around it was a breeze. Thank you Johnny!
JHAN AVENDANO
5/12/2025
Shaunta, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Michael W|2024 Buick Enclave
Confirmed Service Customer
5/9/2025
Excellent experience. Gaige our sales agent was exceptional
5/11/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
James K|2025 GMC Yukon XL 1500
Confirmed Sales Customer
5/9/2025
We had a good experience.
GAIGE WINKIS
5/11/2025
James, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
FAIR HAVEN, NJ
Daniel M|2015 GMC Canyon
Confirmed Service Customer
5/9/2025
Excellent
5/11/2025
Daniel, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Robert W|2024 GMC Sierra 1500
Confirmed Service Customer
5/9/2025
My service advisor Nicholas Lowe did a great job taking care of the issues with my truck.
5/12/2025
Robert, we're happy you found our staff to be supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Joanne S|2019 Buick Encore
Confirmed Service Customer
5/10/2025
Employees are knowledgeable courteous and professional.
5/12/2025
Joanne, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
DOYLESTOWN, PA
Iris R|2017 Chevrolet Equinox
Confirmed Service Customer
5/11/2025
I love the personal service. I didn’t like the automated appointment scheduling. Too many questions and time consuming.
5/12/2025
Iris, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (267) 984-4658 when you have a chance. Thank you, and we look forward to hearing from you.
COLMAR, PA
Patricia C|2014 Buick Encore
Confirmed Service Customer
5/11/2025
John was an asset to your staff.
5/12/2025
Patricia, thank you for your kind review; we are happy to pass along your comments to John here at Faulkner Buick GMC! We look forward to your next visit! Take care!
FSTRVL TRVOSE, PA
Margaret K|2018 Buick Encore
Confirmed Service Customer
5/11/2025
Fast. Respectful.
5/12/2025
Margaret, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WARRINGTON, PA
Dallas B|2023 Buick Enclave
Confirmed Service Customer
5/12/2025
Great courteous service from staff.
5/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
PHILADELPHIA, PA
Charles M|2022 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
beautiful service, real go getters
5/13/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Andrea D|2022 GMC Terrain
Confirmed Service Customer
5/12/2025
Appointments are wasy to make online, the Service Center experience was pleasant. One employee directed me to the break room where I could work at a table. The service performed was fast and everything was explained clearly.
5/12/2025
Andrea, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
BRYN MAWR, PA
Daryl H|2025 Buick Enclave
Confirmed Sales Customer
5/12/2025
Very professional & very easy to deal with
RICK GRISSINGER
5/13/2025
Daryl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUNNEMEDE, NJ
Amee L|2025 GMC Acadia
Confirmed Sales Customer
5/12/2025
Michelle is always a pleasure to deal with very patient!
HOUSE SALE
5/13/2025
We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
PHILADELPHIA, PA
David K|2024 Buick Encore GX
Confirmed Service Customer
5/13/2025
Called up and they got me in the same day, no issues. Super pleased!
5/14/2025
David, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VALLEY, PA
Carol D|2022 Buick Encore GX
Confirmed Service Customer
5/13/2025
I have bought all my cars there always good service ! Thankyou !
5/14/2025
Carol, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Rachel B|2024 GMC Acadia
Confirmed Service Customer
5/13/2025
The service is quick and representatives are helpful friendly & professional.
5/14/2025
Rachel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Minerva C|2025 GMC Terrain
Confirmed Sales Customer
5/14/2025
Johnny was such a pleasure to work with.
JHAN AVENDANO
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Joseph C|2018 GMC Canyon
Confirmed Service Customer
5/15/2025
When I arrived I noticed there were some new employees. My service advisor, Nick Lowe, who is new, was very friendly and professional. He did not try to sell me any unnecessary service. I was in for an inspection and that was finished in a timely manner. i will be back for an oil change when needed and for any other service when needed. Nick Lowe appears to be an asset to Faulkner. I am curious as to the departure of the prior service manager, Gary Fields. I hope he retired or left on his own.
5/16/2025
Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Alfred M|2024 GMC Acadia
Confirmed Service Customer
5/15/2025
Dave was very friendly and knowledgeable.
5/16/2025
Alfred, we're happy to hear you had such a positive experience with Dave! Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Robert B|2025 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Tonneau cover install is flawless. Great job. But I found out I was over charge(2x) for the install when I bought the cover and also i was not given the 25% discounts for spending over $800. So right now I am beat for $425. Waiting for dealership to reply to email and hoping to rectify
5/20/2025
Robert, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 so we can work towards a resolution. We look forward to hearing from you.
DREXEL HILL, PA
June C|2017 GMC Acadia
Confirmed Service Customer
5/15/2025
Are you efficient clean waiting room service done on time and well done
5/16/2025
June, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Samuel M|2025 Buick Encore GX
Confirmed Service Customer
5/15/2025
Service was quick representatives friendly
5/16/2025
Samuel, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Joan J|2021 Buick Envision
Confirmed Service Customer
5/15/2025
Easy check in. Everyone is pleasant and informative.
5/16/2025
Joan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Anna S|2023 Buick Encore GX
Confirmed Service Customer
5/16/2025
The service was done in a timely manner wile i was waiting 👍
5/17/2025
Anna, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHERRY HILL, NJ
John B|2015 GMC Yukon XL
Confirmed Service Customer
5/16/2025
Simply the put the Best !!!! Friendly, knowledgeable, very professional and most of all very attentive , listening to concerns and helping to keeping cost down !
5/18/2025
John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Jennifer T|2022 GMC Terrain
Confirmed Service Customer
5/16/2025
I always have a great experience. I had an issue with my tire and I didn’t have an appointment and they fit me in and fixed it without any problems
5/18/2025
Jennifer, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
John G|2025 GMC Sierra 1500
Confirmed Sales Customer
5/12/2025
Megan did a great job assisting me
MARGARET VEARLING
5/13/2025
John, we're happy to hear you had such a positive experience with Megan! Feel free to reach out to us if you need anything. Have a wonderful day.
NORRISTOWN, PA
Rudolph N|2015 Buick LaCrosse
Confirmed Service Customer
5/13/2025
My service advisor, John Weiser, did a fantastic job of keeping me informed of my car's condition and needs.
5/14/2025
Rudolph, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Dennis S|2020 Buick Envision
Confirmed Service Customer
5/13/2025
I found it very easy to drop off my vehicle for an inspection, and oil change. the shuttle driver took me home, and drove me back after my car was finished. short wait to check in, and I was on my way.
5/14/2025
Dennis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Lorraine B|2022 GMC Terrain
Confirmed Service Customer
5/13/2025
Great very friendly such a big help came and picked me up.
5/14/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
LANGHORNE, PA
Patrick S|2024 GMC Terrain
Confirmed Service Customer
5/13/2025
I had a trailer hitch installed. A problem arose during the installation and it was handled in a professional and responsible manner
5/14/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
LEVITTOWN, PA
Robert C|2024 GMC Terrain
Confirmed Service Customer
5/14/2025
Fast and courteous service
5/15/2025
Robert, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Lamont L|2011 Buick Enclave
Confirmed Service Customer
5/14/2025
My experience was very good they took care of the problems that I was having they know there cars along with them telling about the work that needs to be done I wouldn't go to anyone us. Front desk Customers service was also very helpful and friendly .
5/15/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Mark L|2021 GMC Terrain
Confirmed Service Customer
5/15/2025
I have a 2021 GMC terrain SLT. I bought it in July used. I brought it back two to three times for the radio. Keeps going out but audio stays on. So this last time they finally said we have to order a new radio??
5/16/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILA, PA
Michael R|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
5/17/2025
My daughter brought her car in for service . Faulkner took very good care of her car! Highly recommend to my friends and family.
5/19/2025
Michael, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
CINNAMINSON, NJ
Lindsey B|2025 Buick Envista
Confirmed Sales Customer
5/17/2025
I had an absolutely fantastic experience.my salesman, Anthony, made me feel like I was valued and heard with all of my questions. I was educated in a kind fashion that allowed me to make decisions on purchasing things that worked best for me.
ANTHONY MANIGRASSI
5/19/2025
Lindsey, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
Robert B|2022 Buick Enclave
Confirmed Service Customer
5/17/2025
Treated well
5/19/2025
Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Jeffrey W|2022 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
All went as planned and described.
5/19/2025
Jeffrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
LEVITTOWN, PA
Daniel K|2020 GMC Acadia
Confirmed Service Customer
5/19/2025
Very nice
5/19/2025
Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FSTRVL TRVOSE, PA
Edward B|2025 GMC Acadia
Confirmed Service Customer
5/21/2025
Always a great experience !
5/22/2025
Edward, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Stephanie F|2025 Buick Enclave
Confirmed Sales Customer
5/21/2025
Excellent Experience. Very seamless.
MARGARET VEARLING
5/22/2025
Stephanie, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
YARDLEY, PA
Robert S|2024 Buick Encore GX
Confirmed Service Customer
5/21/2025
Everyone was very helpful. And very accommodating
5/22/2025
Robert, we're glad to hear you found our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORELAND, PA
Thomas W|2023 GMC Sierra 1500
Confirmed Service Customer
5/21/2025
They kept informed at all times.
5/22/2025
Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Gary T|2018 Buick Encore
Confirmed Service Customer
5/21/2025
Service Front Desk guys and girls are Amazing and Superb.
5/22/2025
Gary, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
FSTRVL TRVOSE, PA
Katelyn O|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
I had a great purchasing experience while buying my new truck. My salesman Paul was awesome, he was extremely knowledgeable about the truck and very helpful through the entire process. I also work with Scott from finance who was just as great and helpful he made sure I got the best from a financial perspective. I would 100% go back and work with the team for another purchase.
PAUL RITORTO
5/23/2025
Katelyn, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SEWELL, NJ
Jose C|2019 GMC Yukon XL
Confirmed Service Customer
5/18/2025
They sold me a truck with broken ac A month later I bought it for the ac fix And they just filled it with Freon oil And they knew that there was a leak on the System so know want 2300 to fix it I m very disappointed.
5/23/2025
Jose, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Felix D|2019 GMC Acadia
Confirmed Service Customer
5/18/2025
Always good
5/19/2025
Felix, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
MORRISVILLE, PA
Diane W|2017 Buick Encore
Confirmed Service Customer
5/19/2025
As usual the service manager was quick to check me in and he found a potential problem with my tire. After a review they fixed the tire and I was on my way. I trust this company to keep me safe.
5/21/2025
Diane, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILA, PA
Edele K|2024 GMC Terrain
Confirmed Service Customer
5/20/2025
Lukasz did great 100%
5/21/2025
Edele, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
LEVITTOWN, PA
Amanda J|2024 GMC Terrain
Confirmed Service Customer
5/22/2025
Always friendly and polite. Quick service.
5/23/2025
Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Arthur R|2018 Buick Enclave
Confirmed Service Customer
5/23/2025
Good service done right
5/25/2025
Arthur, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
NEWTOWN, PA
Thomas C|2025 Buick Envista
Confirmed Sales Customer
5/26/2025
Extremely positive
JHAN AVENDANO
5/26/2025
Thomas, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PERKASIE, PA
Phillip G|2019 GMC Terrain
Confirmed Service Customer
5/26/2025
A great experience as always.
5/26/2025
Phillip, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Jeffrey W|2022 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
After 5 attempts to resolve the issue, 3 recorded during the truck's warranty period, GM finally agreed to replace the part. Faulkner was only following protocol and corporate finally agreed.
5/27/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Anthony L|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
Good salesman, was treated well
JHAN AVENDANO
5/26/2025
Anthony, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Vincent C|2025 Buick Envision
Confirmed Sales Customer
5/26/2025
I have dealt with the Faulkner Auto Group since 1970. I bought my first new car there, a 1970 Cutlass S, and then varied new cars through the years. They have always been fully helpful and supportive in our dealings. All of the people that I have dealt with have been awesome, especially Pat Duffy. PAT has been great in helping me with advice and help on purchasing or leasing.
JOHN BOYCE
5/26/2025
Vincent, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
CORNWELLS HTS, PA
Joseph D|2020 Buick Enclave
Confirmed Service Customer
5/27/2025
OK
5/27/2025
Joseph, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
CORNWELLS HTS, PA
Ronald B|2026 GMC Terrain
Confirmed Sales Customer
5/26/2025
Gage Winkis is an amazing young man. Very professional and a pleasure to deal with.We’ve been customers at Faulkner for a number of years and will always be loyal.
GAIGE WINKIS
5/27/2025
Ronald, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Keith B|2018 GMC Terrain
Confirmed Service Customer
5/26/2025
Great service and very timely
5/27/2025
Keith, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Gerard Y|2025 Buick Envista
Confirmed Sales Customer
5/28/2025
Our salesman,John, was personable and knowledgeable.
JOHN BOYCE
5/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Daniel L|2025 GMC Terrain
Confirmed Sales Customer
5/29/2025
Sales person was knowledgeable and courteous
KHRYSTYNA YAREMCHUK
5/30/2025
Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Melissa L|2023 GMC Acadia
Confirmed Service Customer
6/2/2025
dropped my car off early in the morning, they stayed in contact with me throughout the day to keep me updated on the outcome of my vehicle and what was needed to be done
6/3/2025
Melissa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORNWELLS HTS, PA
Edith M|2019 GMC Terrain
Confirmed Service Customer
5/27/2025
It's always a good experience at Faulkner. The staff is friendly and helpful, and they communicate all my vehicle needs
5/27/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
BRISTOL, PA
Elizabeth L|2025 Buick Encore GX
Confirmed Sales Customer
5/28/2025
Another day exceptional experience at Faulkner Buick GMC. Just got a Vehicle for our daughter, Absolutely the best in the business. Got us into an upgraded model for the same price, the process was great ; excellent, quick, and easy. Highly recommend Faulkner as usual.
ANTHONY MANIGRASSI
5/29/2025
Elizabeth, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
NEWTOWN, PA
David E|2023 GMC Yukon
Confirmed Service Customer
5/28/2025
Faulkner NEVERS fails to impress!
5/29/2025
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Harry K|2025 Buick Envista
Confirmed Sales Customer
5/29/2025
Our new 2025 Buick Envista ST is beautiful and a pleasure to drive plus our salesperson, Gaige, was friendly, knowledgeable and so helpful. He made our vehicle purchase seamless.
GAIGE WINKIS
5/30/2025
Harry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Stephen B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/1/2025
Best vehicle sales experience.
GAIGE WINKIS
6/3/2025
Stephen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Michele C|2019 Buick Cascada
Confirmed Service Customer
6/2/2025
Everyone was friendly and helpful
6/3/2025
Michele, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
John G|2018 GMC Terrain
Confirmed Service Customer
6/2/2025
I found the service and information I received to be very helpful and informative.
6/3/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Lisa K|2026 GMC Terrain
Confirmed Sales Customer
6/2/2025
I recently leased a vehicle from Faulkner GMC, and I couldn’t be happier with the process! From the moment I walked in, the staff was welcoming and knowledgeable, ready to guide me through every step. They took the time to understand my needs and helped me find the perfect car that fit both my budget and lifestyle. The leasing terms were straightforward and transparent—no hidden fees, just a smooth and honest transaction. The team explained everything in detail, ensuring I felt confident about my decision. The paperwork was quick and hassle-free, and before I knew it, I was driving off in my new car! The dealership took the time to ensure I was satisfied and comfortable with my new car before I left. It’s clear they care about building long-term relationships with their customers. I highly recommend Faulkner GMC in Trevose to anyone looking for a stress-free and enjoyable car leasing experience. They truly go above and beyond to make the process seamless and rewarding! I love my new car and have received so many compliments already. I have highly recommended Faulkner GMC to many people and will continue to do so. A special thanks to Jhan "Johnny", Warren, Vincent T., and Laurel for going above and beyond during my time at the dealership! They all made my experience that much better. Lisa Kutchner
JHAN AVENDANO
6/4/2025
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LEVITTOWN, PA
Dawn S|2021 Buick Encore
Confirmed Service Customer
6/2/2025
Very Nice Dealership everyone was so helpful!!
6/4/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
Philadelphia, PA
Robert O|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
It was an enjoyable experience. Been dealing with Faulkner for many years.
GAIGE WINKIS
6/5/2025
Robert, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Kennet B|2018 GMC Acadia
Confirmed Service Customer
6/2/2025
It was pretty quick. I waited for my vehicle.
6/4/2025
Kennet, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
phila, PA
Charles T|2021 Buick Encore GX
Confirmed Service Customer
6/3/2025
The service was great as always. John was great with explaining everything.
6/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
PHILADELPHIA, PA
Robert D|2024 GMC Sierra 1500
Confirmed Service Customer
6/4/2025
Service advisor was pleasant and efficient. Took care of my service visit with no issues.
6/5/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Jeffrey H|2025 Buick Envista
Confirmed Sales Customer
6/9/2025
Everyone that helped us made the process for my daughter and I simple a stress free
JOHN BOYCE
6/10/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
James A|2022 Buick Enclave
Confirmed Service Customer
6/9/2025
Good
6/10/2025
James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BROWNS MILLS, NJ
James C|2025 GMC Terrain
Confirmed Sales Customer
6/9/2025
During my initial visit to the dealership the sales manager Warren said he would absorb any charges for over mileage on the 2023 GMC Acadia I was returning. The total was approximately $700. Unfortunately, the day before we scheduled to move forward with the new lease, I was told the offer was no longer available. Needless to say I am not happy the way it was handled. I’ve been a GMC customer since 2008 and never experienced a situation like this. I would not recommend Faulkner to any potential customers
JHAN AVENDANO
6/14/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
YARDVILLE, NJ
John D|2010 Buick LACROSSE
Confirmed Service Customer
6/2/2025
Dave Malinowski, Chris And The Entire Team Again Provided Excellent Customer Service!!! God’s Blessings And Thank You!!! Vr, John and Gerry Dougherty (Brothers)
6/3/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
HUNTINGDON VY, PA
Joseph C|2020 GMC 1500 Sierra
Confirmed Service Customer
6/3/2025
it was very professional
6/4/2025
Joseph, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LEVITTOWN, PA
Peter M|2019 GMC 1500 Sierra
Confirmed Service Customer
6/3/2025
The service consultant was David Malinowski who was very helpful explaining what needed to be done to my GMC Sierra
6/4/2025
Peter, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Debra G|2025 Buick Envista
Confirmed Sales Customer
6/9/2025
Very friendly and helpful
CHUCK MULLEN
6/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Francis C|2019 GMC Acadia
Confirmed Service Customer
6/9/2025
Service was good not great my tires were not set with the right pressure. Each tire was different two of them where at 31 psi, one at 37 and one at 35. i took the car to the corner gas station and they filled them what they should have been. Otherwise everything else was great.
6/10/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may identify ways to improve your experience. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Edward B|2018 Buick Encore
Confirmed Service Customer
6/9/2025
The service was done quick and done right.
6/10/2025
Edward, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Zachery M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/11/2025
sales process went great
JOHN BOYCE
6/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
LANSDALE, PA
Mark L|2021 GMC Terrain
Confirmed Service Customer
6/12/2025
I had to replace my factory radio in my GMC terrain SLE under warranty. Everything is working ok so far so good Dave did a great job with getting the job done
6/13/2025
Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Michele T|2021 Buick Envision
Confirmed Service Customer
6/9/2025
I had an unexpected issue with my 21 Envision and I was able to schedule an appointment for the next morning. As I arrived, the place was extremely busy, but I was greeted right away by Dave who took the information and gave it to my service attendant, John. My car was fixed by 3:00 that day. I was impressed with the timely repair at Faulkner. I have been servicing my GM autos there for years. Very satisfied each time.
6/10/2025
Michele, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Lawrence M|2015 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Wonder job looked over entire vehicle ! Very professional and done in a timely manner !!
6/10/2025
Lawrence, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
David S|2021 Buick Envision
Confirmed Service Customer
6/9/2025
It's always a pleasant experience when I get my car serviced. Very professional & explains things thoroughly
6/10/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michael M|2023 Chevrolet Camaro
Confirmed Service Customer
6/9/2025
Quick diagnosis on a warranty issue
6/10/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Eric A|2025 Buick Envista
Confirmed Sales Customer
6/9/2025
We started our car search Friday night and found one we really liked. We messaged back and forth with John and had a deal worked out quickly. By Saturday morning, everything from the test drive to signing was absolutely seamless on the dealership’s end. There was a small delay getting the MyBuick app to work, but the team made sure it was fully set up and running by the end of the day. Overall, a smooth and positive experience!
JHAN AVENDANO
6/11/2025
Eric, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
6/10/2025
They are great and take good care of my vehicle
6/11/2025
Colleen, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Margaret K|2018 Buick Encore
Confirmed Service Customer
6/12/2025
I requested asap service since I was taking a road trip . Dave went over and beyond pushing my car thru service.
6/13/2025
Margaret, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WARRINGTON, PA
Sergey T|2023 Buick Encore GX
Confirmed Service Customer
6/12/2025
First time stuff didn't fix the problem.
6/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Chyron H|2018 GMC Terrain
Confirmed Service Customer
6/12/2025
Always a pleasure to visit service department; people there are helpful and friendly!
6/13/2025
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Donna S|2023 Buick Envision
Confirmed Service Customer
6/12/2025
For only a oil change and tire check for the first time the wait was a little long,I was the last to leave but it was comfortable ,the gentleman taking care of the customers are a pleasure
6/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
PHILADELPHIA, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
6/12/2025
I was hoping I could get my oil changed to the recommended for the 6.2 LRecall, (0-40) but was only allowed to have (0-20).
6/13/2025
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
YARDLEY, PA
Tracee K|2024 GMC Canyon
Confirmed Service Customer
6/12/2025
Everyone was great, made the whole experience as painless as possible.
6/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRLESS HLS, PA
Joseph F|2025 GMC Acadia
Confirmed Sales Customer
6/14/2025
Great Experience dealing with Michael - he was very courteous, knowledgeable and professional. We will return to Faulkner for future automotive needs because of Michael.
MICHAEL DURIE
6/16/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
PHILADELPHIA, PA
Beverly C|2018 GMC Terrain
Confirmed Service Customer
6/15/2025
Great as always
6/16/2025
Beverly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Marjorie L|2025 Buick Envista
Confirmed Sales Customer
6/16/2025
Christine was wonderful
KHRYSTYNA YAREMCHUK
6/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Elizabeth A|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
6/14/2025
We had a wonderful experience. Johny was amazing. We came on a rainy day. The car we were looking for she had pulled into service so we can check it out and test drive it without getting wet. Incredible experience and customer service.
JHAN AVENDANO
6/16/2025
Elizabeth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAVALLETTE, NJ
Rosemarie F|2015 Buick Verano
Confirmed Service Customer
6/15/2025
As usual very friendly and helpful agents.
6/17/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, PA
Thomas W|2025 GMC Acadia
Confirmed Service Customer
6/16/2025
The car was delivered even faster than expected.
6/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Ronald R|2011 Buick LACROSSE
Confirmed Service Customer
6/16/2025
I took my car in for service, paid for a service that wasn’t fully done correctly & had to bring my car back & unfortunately have to spend more money
6/20/2025
Ronald, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
David E|2023 GMC Yukon
Confirmed Service Customer
6/17/2025
From the sales staff, to the service writers, to the technicians, I am seriously impressed with their professionalism, competence, and the astronomic level of customer service they provide. Thank you all!
6/18/2025
David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Francis O|2023 GMC Acadia
Confirmed Service Customer
6/17/2025
Everything was described to me as well as the costs involved with making those.changes.
6/17/2025
Francis, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
FSTRVL TRVOSE, PA
Doreen K|2017 Buick Encore
Confirmed Service Customer
6/18/2025
Fast, courtesy service returned phone calls and kept in touch very professional
6/19/2025
Doreen, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
PHILA, PA
Wesley W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
I found my latest experience to be a total success, and I appreciated all involved
ANTHONY MANIGRASSI
6/19/2025
Wesley, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
FEASTERVILLE, PA
Erica A|2026 GMC Terrain
Confirmed Sales Customer
6/16/2025
Five-Star Review for Anthony – The Best Car Salesman Around! I had the absolute BEST experience buying my car thanks to Anthony! From the moment I walked onto the lot, he made me feel completely at ease. He was not only incredibly knowledgeable and professional, but also one of the kindest and funniest people I’ve met. Anthony took the time to listen to what I wanted, explained everything clearly, and never once made me feel pressured. His great sense of humor made the whole process genuinely enjoyable—something I never thought I’d say about car shopping! He went above and beyond to make sure I left happy, and I truly did. If you’re in the market for a car, do yourself a favor and go see Anthony. He’s the real deal, and I couldn’t recommend him more highly!
ANTHONY MANIGRASSI
6/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
HATBORO, PA
Lewis L|2012 GMC Acadia
Confirmed Service Customer
6/17/2025
only statement i would like to make is you have gotten more expensive,, the average joe doesnt have 1500- 2000 dollars to lay down on repairs,, well that was asked of myself,, looks like I'll be looking else where for repairs,, hope this sinks in
6/18/2025
Lewis, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Jason W|2020 GMC Terrain
Confirmed Service Customer
6/18/2025
Prompt and professional service.
6/18/2025
Jason, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Wyndmoor, PA
Gregory K|2026 GMC Sierra EV
Confirmed Sales Customer
6/19/2025
Our salesperson Meg was truly amazing !! She worked with my wife and I to find the vehicle we wanted and walked us through the entire process from beginning to end.
MARGARET VEARLING
6/20/2025
Gregory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHALFONT, PA
Dave F|2023 GMC Yukon
Confirmed Service Customer
6/19/2025
No issues. Quick turnaround for recall.
6/20/2025
Dave, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LANGHORNE, PA
Daniel D|2023 GMC Acadia
Confirmed Service Customer
6/19/2025
My passenger side front tire was losing air. I called and spoke with Nick and asked him if I could bring it right over. He said yes but it may take awhile to look at. I brought it right over and within 45 minutes it was fixed - it had a nail. Nick & team were awesome.
6/20/2025
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HUNTINGDON VY, PA
Theresa D|2024 Buick Encore GX
Confirmed Service Customer
6/19/2025
From checking in to picking up my vehicle, just a pleasant experience. Friendly, helpful service personnel. Love Faulkner!
6/20/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BENSALEM, PA
David H|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
easy & free
6/20/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
OAKFORD, PA
Mary D|2015 Buick Encore
Confirmed Service Customer
6/19/2025
Very friendly and professional.
6/20/2025
Mary, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
BENSALEM, PA
Kurt K|2013 GMC Acadia
Confirmed Service Customer
6/19/2025
Had a slight emergency and Dave Malinowski was able to get me right in to get the car repaired. Been having service work done at Faulkner for over 20 years on multiple vehicles and Dave has been extremely accommodating and very honest. Would not take my GMC vehicles anywhere else for service
6/20/2025
Kurt, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Daniel B|2019 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
Great staff very pleasant
6/23/2025
Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WARRINGTON, PA
Michael V|2023 GMC HUMMER EV
Confirmed Service Customer
6/20/2025
Everyone at the dealership was friendly and helpful and the service was performed quickly and thoroughly. We were very pleased with our service.
6/23/2025
Michael, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMBLER, PA
Stephen C|2022 Buick Encore GX
Confirmed Service Customer
6/20/2025
It was good
6/23/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Mark M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
I was very happy with my purchase of a new Sierra. The deal went well and I didn’t even haggle. Meg was very easy to deal with and she was pretty knowledgeable with the truck.
MARGARET VEARLING
6/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VINELAND, NJ
Nicholas A|2025 GMC Yukon XL
Confirmed Service Customer
6/21/2025
As usual .. Chuck was phenomenal
6/23/2025
Nicholas, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
NEWTOWN, PA
Linda H|2025 Buick Encore GX
Confirmed Service Customer
6/20/2025
It’s always very good.
6/23/2025
Linda, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HATBORO, PA
William S|2023 Buick Encore GX
Confirmed Service Customer
6/20/2025
Was prompt and courteous. Thank you for the complimentary car wash. Was totally satisfied. Dave Malinowski is a total professional.
6/23/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Richard G|2021 Buick Encore GX
Confirmed Service Customer
6/21/2025
Great people!
6/23/2025
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
HUNTINGDON VY, PA
Winston G|2018 Chevrolet Colorado
Confirmed Service Customer
6/21/2025
Excellent
6/23/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BENSALEM, PA
John F|2024 GMC Terrain
Confirmed Service Customer
6/21/2025
First service for my vehicle was handled quickly and efficiently.
6/23/2025
John, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
HOLLAND, PA
Christopher R|2025 GMC Canyon
Confirmed Sales Customer
6/23/2025
Experience was great. Chuck Mullen was very attentive and caring to what i was looking for. Finance was quick.
CHUCK MULLEN
6/24/2025
Christopher, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LEVITTOWN, PA
Rebecca C|2026 GMC Terrain
Confirmed Sales Customer
6/23/2025
All personnel that I dealt with were knowledgable and a pleasure to work
ANTHONY MANIGRASSI
6/24/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
FSTRVL TRVOSE, PA
Michael F|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
No back and fourth games very upfront and honest Meg was a pleasure to deal with.
MARGARET VEARLING
6/27/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Kristy F|2015 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
Everyone was excellent to deal with
6/29/2025
Kristy, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SOUTHAMPTON, PA
Cristian A|2024 GMC Terrain
Confirmed Service Customer
6/28/2025
Great and friendly service!
6/30/2025
Cristian, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Donna M|2025 Buick Envista
Confirmed Service Customer
6/22/2025
I was pleased with the work but I was not with how long it took or the fact that I was not able to be provided with a rental, threw my 5 days without a car.
6/23/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we may identify ways to improve your experience. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Brian M|2014 Buick LaCrosse
Confirmed Service Customer
6/22/2025
i recently went in for an inspection. i was taken care of quickly and i was happy with my experience. Thank You
6/23/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
6/26/2025
Everyone is always friendly and keeps you updated
6/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kristin C|2018 GMC Yukon
Confirmed Service Customer
6/27/2025
John was supper attentive, explained everything well and got me in and out quickly.
6/29/2025
Kristin, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Andrea T|2023 GMC Terrain
Confirmed Service Customer
6/27/2025
very prompt and professional 👍
6/29/2025
Andrea, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Michael N|2023 GMC Sierra 1500
Confirmed Service Customer
6/27/2025
Super quick and very communicative
6/29/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
UPR MAKEFIELD, PA
Rachel B|2024 GMC Acadia
Confirmed Service Customer
6/28/2025
The service is quick & the staff are Friendly & professional
6/30/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Francis O|2023 GMC Acadia
Confirmed Service Customer
6/29/2025
Service advisor explained what was being done and it was done quickly and accurately.
6/29/2025
Francis, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Mitchell B|2023 Buick Envision
Confirmed Service Customer
6/30/2025
DAVE MALINOWSKI continues to wonderfully look after my family and our BUICK Envision. I could see on the dash that the car was around 30% for oil life, and I thought that I would get the car into the shop. Dave reminded me that I had two FAULKNER advantages to use and so they did the whole check up on the whole car, using one of the FAULKNER advantages and the oil change.! They do a great service job here.
7/1/2025
Mitchell, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Mark J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/28/2025
Customer service representative was very helpful and kept me updated on the progress of my vehicle as I waited for service.
6/30/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PLYMOUTH MTNG, PA
Richard B|2011 GMC Yukon XL
Confirmed Service Customer
6/28/2025
Even during a multi-hour power outage the staff went out of their way to adjust my appointment and were friendly, efficient, and, above all, professional in servicing my 2011 YukonXL.
6/30/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We hope you have a great day!
LEVITTOWN, PA
Matthew C|2025 GMC Sierra 1500
Confirmed Service Customer
6/29/2025
Prompt service. I was greeted at the door the minute I got out of my vehicle. I was taken care of immediately and my service was about 15 minutes quicker than anticipated. Overall, an excellent service experience.
6/30/2025
Matthew, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ELYSBURG, PA
Stephen C|2023 GMC Terrain
Confirmed Service Customer
6/30/2025
True professionals. Friendly, courteous and knowledgable.
7/1/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Darlene S|2025 Buick Envision
Confirmed Sales Customer
6/30/2025
I’m super excited about the fantastic attention to detail that Mike showed me! He really made my experience of getting into a new car after 18 years so enjoyable. The finance guy, whose name I can’t quite remember, was also really thorough. Since this was my first time leasing a vehicle, he made the process a lot smoother and less stressful! Thx you
MICHAEL DURIE
6/30/2025
Darlene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Joseph B|2024 Buick Encore GX
Confirmed Service Customer
7/2/2025
good
7/4/2025
Joseph, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
HORSHAM, PA
Richard B|2024 GMC Terrain
Confirmed Service Customer
7/2/2025
They are great!!!!
7/4/2025
Richard, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Megan K|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/2/2025
Meg Vearling made this the best experience. from start to finish she did the best job getting me into this vehicle and keeping it at my price range.
MARGARET VEARLING
7/4/2025
Megan, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Dawn A|2023 GMC Terrain
Confirmed Service Customer
6/30/2025
Great customer service. Service is always done on time.
7/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
LEVITTOWN, PA
Vince R|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
John was easy to deal with getting my vehicle in with a quick turnaround.
7/1/2025
Vince, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Francis D|2025 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
First time good experience
7/4/2025
Francis, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH MTNG, PA
Brandi S|2021 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
So friendly ! Everything was explained in normal non-dealership language lol
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Elizabeth M|2019 Buick Encore
Confirmed Service Customer
7/3/2025
Excellent customer service!! This team is always 100% and keeps my coming back because I love being a Faulkner GM Buick customer. They are all kind and courteous from start to checkout. They reviewed services before getting started. Confirmed that they had my information and services I scheduled correctly. Went over possible recommended services needed for my car’s year and mileage. And provided shuttle services back home and pick up after my car was ready.
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Bristol, PA
Meaghen S|2023 GMC Acadia
Confirmed Service Customer
7/3/2025
Quick and informative appointment
7/6/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Justine S|2025 Buick Encore GX
Confirmed Sales Customer
7/4/2025
Chuck was wonderful! Friendly, not pushy and knowledgeable.
CHUCK MULLEN
7/7/2025
Justine, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kathleen A|2018 Buick LaCrosse
Confirmed Service Customer
7/5/2025
The service adviser was a little annoyed... I've purchased and received service for our cars for over 15 years and was treated as If I didn't understand any of the service prodicals.... I generally make appointments with Dave Malinowski...
7/8/2025
Kathleen, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Suretha L|2022 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Best service ever
7/5/2025
Suretha, we are very happy to have provided you with such a positive experience! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Susan J|2024 Buick Encore GX
Confirmed Service Customer
7/3/2025
Did a great job once I was able to speak to a live person and schedule an inspection along with the routine maintenance that I paid an extended warranty for. I have leased or bought all of my cars at your location since 1999. That is a total of 6 cars. If people have questions, they would like to speak to a person, not a AI generated robot, or not be able to leave a voice message for anyone.
7/9/2025
Susan, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
PHILADELPHIA, PA
Louis D|2024 GMC Canyon
Confirmed Service Customer
7/3/2025
Nick was great getting me IN and OUT in less than 1 hour for oil change and inspection
7/6/2025
Louis, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MEADOWBROOK, PA
Natalie G|2022 Buick Encore GX
Confirmed Service Customer
7/4/2025
It was great and easy
7/6/2025
Natalie, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
They’re always very helpful when I have my truck serviced there they go above and beyond.
7/10/2025
Dan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BRISTOL, PA
Michael H|2018 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Very courteous, friendly
7/10/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Lynn R|2023 Buick Enclave
Confirmed Service Customer
7/9/2025
Professional, , quick and efficient !
7/11/2025
Lynn, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
RICHBORO, PA
Rick W|2024 GMC Terrain
Confirmed Service Customer
7/9/2025
N/A
7/12/2025
Rick, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Ronald H|2019 GMC Acadia
Confirmed Service Customer
7/10/2025
Great experience as usual. Dave was phenomenal with his greeting, explanations, and support.
7/13/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
BENSALEM, PA
Gary S|2024 GMC Yukon
Confirmed Service Customer
7/5/2025
grate job
7/8/2025
Gary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BENSALEM, PA
Bruce M|2016 GMC Acadia
Confirmed Service Customer
7/5/2025
Just professional at all time. Great Service
7/9/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
PHILADELPHIA, PA
John D|2022 Buick Envision
Confirmed Service Customer
7/7/2025
I spotted a nail in my tire and drove to the dealership the next morning thinking I need a new one luckily, the nail didn’t go all the way through and I was in and out in 45 minutes. It was fantastic.
7/8/2025
John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WARRINGTON, PA
Maria C|2025 Buick Enclave
Confirmed Service Customer
7/9/2025
Everyone was very nice while I was there waiting for my oil change and inspection. The problem was when scheduling the appointment. The woman was very rude telling me I should’ve had my oil changed sooner. It’s a brand new car with only 5100 miles. She had no right to treat me like I had no idea what I was doing. Not happy about that
7/10/2025
Maria, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Sean W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/10/2025
Prompt, friendly, quality service
7/13/2025
Sean, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
Bensalem, PA
Margaret-Mary J|2015 GMC Terrain
Confirmed Service Customer
7/10/2025
From dropping off my vehicle to picking it up was easy. The shuttle service is convenient and Roy, the driver was very pleasant. My service writer Dave was helpful and pleasant as well.
7/13/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
PHILADELPHIA, PA
Brett M|2022 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
Professional
7/13/2025
Brett, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
CROYDON, PA
Nancy L|2021 Buick Encore
Confirmed Service Customer
7/11/2025
Always on time always polite those gentleman never tire of explaining stuff to us lady car owners very appreciated
7/14/2025
Nancy, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
LANGHORNE, PA
Michael D|2025 GMC Sierra 1500
Confirmed Sales Customer
7/11/2025
This is my fourth lease from this dealership and they treat you with respect and take care of you the best they can
JOHN BOYCE
7/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Joyce J|2026 Buick Encore GX
Confirmed Sales Customer
7/14/2025
Great service
KHRYSTYNA YAREMCHUK
7/15/2025
Joyce, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
FEASTERVILLE, PA
Jennifer G|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/14/2025
Excellent communication, needs and wants were met. Fast easy process
JHAN AVENDANO
7/15/2025
Jennifer, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Marianne V|2025 Buick Envista
Confirmed Sales Customer
7/14/2025
Dealing with Chuck Mullen was such a good experience.He was honest & he didn’t pressure us at all.The financial guy named Jeff was really good also.I bought my last 2 cars from your dealers & i was always happy with the pricing for my new & trade.I love my new car so much .Thank you Chuck & Jeff!
CHUCK MULLEN
7/15/2025
Marianne, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
WARMINSTER, PA
Jesus V|2025 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
My first time and was great
7/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HAMILTON, NJ
Robert S|2019 GMC Acadia
Confirmed Service Customer
7/15/2025
Very professional and experienced staff that helped in every way
7/16/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
SOUTHAMPTON, PA
Yolette S|2019 Buick Encore
Confirmed Service Customer
7/17/2025
Way too long of a wait. I wouldn't recommend waiting for your vehicle to be serviced. I brought my car in for an oil change/tire rotation and complementary car wash. My appt. was for 9:15am. At 10:45am, I asked how long until I was done and was told a bay just opened up and there pulling my car in now. I had another appt to get to, so I forfeited the car wash.
7/25/2025
Yolette, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy, General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
BENSALEM, PA
Vincent P|2018 GMC Terrain
Confirmed Service Customer
7/17/2025
Worked with me and took my advice about dealing with the warranty company Zurich. I am also a service advisor for VW so I appreciated they listened to me and took my advice on dealing with Zurich.
7/20/2025
Vincent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Colleen L|2026 GMC GMC Terrain
Confirmed Sales Customer
7/14/2025
The experience was fine. Tom Joyce helped us out a lot.
RICK GRISSINGER
7/15/2025
Colleen, thanks for your praise and kind comments about our team. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Thomas B|2023 GMC Acadia
Confirmed Service Customer
7/14/2025
Just scheduled my first oil change. I waited for the service. The team was pleasant and got me on my way in a reasonable amount of time. The report provided was more detailed than expected and more things were checked while the vehicle was being serviced I would say the service was above and beyond the standard oil change.
7/15/2025
Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Luke J N|2008 Chevrolet Impala
Confirmed Service Customer
7/14/2025
Faulkner Buick & GMC did a great job!!! Thanks to David my service counselor and the whole Faulkner Buick & GMC team!!!!
7/17/2025
Luke, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Richard B|2019 Buick Encore
Confirmed Service Customer
7/16/2025
im good
7/17/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Raheem W|2020 GMC Terrain
Confirmed Service Customer
7/18/2025
Very rude towards me
7/24/2025
Raheem, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Pat Duffy our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us.
PHILADELPHAI, PA
David T|2025 Buick Envista
Confirmed Sales Customer
7/19/2025
Friendly comfortable experience
RICK GRISSINGER
7/21/2025
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Thomas G|2025 Buick Envision
Confirmed Sales Customer
7/21/2025
Christina Yaremchuk was great to work with - very knowledgeable and helpful throughout the process.
KHRYSTYNA YAREMCHUK
7/22/2025
Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
ABINGTON, PA
Quinetta L|2021 Buick Encore GX
Confirmed Service Customer
7/21/2025
The positive aspects of my experience are in regards to the service person who checked me in, I believe his last name is Malinowski. He was pleasant to work with and provided me a loaner vehicle. The service was scheduled to be completed the next day but it was done the same day which I really appreciated. The negative experience occurred when I came back to pick up my vehicle. Mr. Malinowski was not there so I was assisted by another gentleman. He was fine but the other guy who sits at the middle desk to the right of Mr Malinowski was rude to me. I asked the young man who checked me out which door to go out of to get my car. The guy who sits next to Mr Malinowski jumped in and pointed to the door through the showroom and said “it should be out front but if it isn’t you can push your panic button to find it”. He said it in a rude tone and I feel that comment demonstrated poor customer service. My car should have been placed in a designated spot and I should not have been told to find it myself. Additionally, I requested a complimentary car wash and when I saw my car, it was covered in water spots as if it was just rinsed off and left to air dry. I thought the car would actually be washed and it didn’t look as if it was washed. I was so taken aback by the rude comment and then finding my car with spots all over that I am no apprehensive about continuing to patronize this establishment.
7/26/2025
Quinetta, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Dennis T|2020 Buick Encore GX
Confirmed Service Customer
7/18/2025
Extremely helpful and courteous. Resolved my problem quickly.
7/21/2025
Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Joshua A|2024 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
Prompt service and courtesy wash.
7/22/2025
Joshua, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
SEWELL, NJ
Domonique H|2023 Buick Encore GX
Confirmed Service Customer
7/21/2025
All staff is courteous, polite, very helpful, great at diffusing tense situations, and just very friendly every time I've brought my vehicle in for service.
7/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Diana J|2024 GMC Terrain
Confirmed Service Customer
7/21/2025
Everyone was understanding and patient
7/23/2025
Diana, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We hope to see you soon!
PHILADELPHIA, PA
Thomas F|2022 GMC Acadia
Confirmed Service Customer
7/22/2025
Fast service very professional team.
7/23/2025
Thomas, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Raymond R|2025 Buick Enclave
Confirmed Sales Customer
7/23/2025
Rick is a credit to Faulkner and to the auto industry. Professional, polite, extremely knowledgeable, and focused begin to describe Rick and his team.
RICK GRISSINGER
7/24/2025
Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Denise T|2021 Buick Encore GX
Confirmed Service Customer
7/23/2025
I made an appointment to wait for my car to be inspected. When I got there I had to wait for about 8 minutes for someone at the desk to even look up. Finally Dave told me I was scheduled to leave my car there. I told him I scheduled an appointment to wait. Back and forth, 5 more minutes, and then he said that I could wait. Then Dave told me about the survey and wanted me to say I was completely satisfied with my experience. Huh? It already wasn't looking good! Dave seemed to be more concerned about my response to a survey than how he was treating me! Then he handed me a tablet to sign something that was zoomed in and I couldn't even tell what it was. I tried to shrink the page, but couldn't. Then I told him I couldn't see it and he told me that I just had to sign so they could do the inspection. I told him I was taught never to sign something that I didn't read. He shrunk the page, but had an attitude about me wanting to see what I was signing. I have been a customer of Faulkner Trevose since 2006. I have never been treated so poorly there. This place has really gone downhill!
7/28/2025
Denise, we are disappointed to learn of your experience here at Faulkner Buick GMC, but we will take this opportunity to improve. Thanks for bringing this matter to our attention. We want more details about this; please reach out to us as soon as possible. Pat Duffy, General Manager, PDuffy@FaulknerBuickGMC.com, 215-961-2295.
PHILADELPHIA, PA
Mark J|2025 GMC Acadia
Confirmed Sales Customer
7/21/2025
Great buying experience! Salesperson Johnny was very attentive and knew all the ins and outs of the vehicle. Smooth transaction and would highly recommend Faulkner GMC
JHAN AVENDANO
7/22/2025
Mark, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHURCHVILLE, PA
Ann S|2023 GMC Acadia
Confirmed Service Customer
7/21/2025
My service advisor, John Weiser, continually updated me as I chose to wait for service to be completed. John treated me with respect. I had many guestions. John was patient, listened and answered in terms I understood. The service area is comfortable. I was surprised my vehicle was ready so quickly considering summer vacations affect staffing and the service area was crowded with customers. I switched to this location with a purpose, one customer mentioned she drives from New Jersey to this dealership for service. I understand what brings her to this location. I'm a very happy customer.
7/22/2025
Ann, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILA, PA
Daniel D|2025 GMC Acadia
Confirmed Sales Customer
7/22/2025
Paul was awesome. He was professional, friendly and answered every question. Worked so hard to get me the car I wanted. He explained everything in the car and helped me navigate all the technology. I would recommend him to anyone.
PAUL RITORTO
7/23/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Judy M|2023 Buick Encore GX
Confirmed Service Customer
7/24/2025
I recently purchased a Buick Encore from Buick O'Neil in Warminster. My car started overheating and O'Neill told me to have it towed right away and not to drive it. Unfortunately I did not know O'Neill was not a certified Buick Service Station. So it was brought to you guys. Let me first start out by saying that John Weiser called me the next morning to find out why my car was there and I explained everything. He told me the part was on back order, coolant pump, and then he would stay in touch with me as soon as it came in and I came up and got a loaner car. John called me all the time gave me updates on a regular basis. A few days later he said the part was in my car was done and I could come and get it. In the meantime O'Neal never called me not once. John was phenomenal! With that kind of customer service I'd rather stick with you guys and drive the distance rather than deal with my dealer which is only 10 minutes from my house. I will absolutely highly recommend your service station to anyone
7/25/2025
Judy, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
GLENSIDE, PA
Ashley V|2018 GMC Yukon
Confirmed Service Customer
7/25/2025
Good ser
7/25/2025
Ashley, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Terrance B|2025 Buick Envista
Confirmed Sales Customer
7/4/2025
We felt we had a great experience at Faulkner. The salesman. Anthony was great, we did not feel pressured in any way. He answered all of our questions about the car we chose and saw to it that we were happy. The finance manager was outstanding. He also did a great job, answering all of our questions concerning the financing of our auto. He was a pleasant man and did not try to get over on us. He just wanted us to be happy with our purchase. The dealership was very clean and all the employees looked happy and they all offered to help us in any way possible.
ANTHONY MANIGRASSI
7/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Maria V|2024 Buick Encore GX
Confirmed Service Customer
7/28/2025
Highly satisfied customer
7/29/2025
Maria, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Khaliyah B|2025 Buick Envista
Confirmed Sales Customer
7/28/2025
My sales representative Anthony was AMAZING! He made my buying process fairly quick and easy. He was very professional and patient with me during the process. He showed great hospitality and kindness. He was a pleasure to work with and I highly recommend him as a sales representative and the GMC Buick dealership! Thank you Anthony! I appreciate all of your help and great customer service you provided me!
ANTHONY MANIGRASSI
7/29/2025
Thanks for your praise and kind comments about our team. We hope to see you soon!
CHALFONT, PA
John N|2010 Buick LACROSSE
Confirmed Service Customer
7/28/2025
I can always expect to receive great service.
7/30/2025
John, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We hope to see you soon!
PHILADELPHIA, PA
Madeline C|2026 Buick Encore GX
Confirmed Sales Customer
7/28/2025
Everyone was very informative, very attentive and very nice especially Meg!!!! she is a BEAST!!!!
MARGARET VEARLING
7/29/2025
Madeline, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Richard G|2021 Buick Encore GX
Confirmed Service Customer
7/28/2025
Great
7/29/2025
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Jacqueline P|2019 Buick Encore
Confirmed Service Customer
7/28/2025
They did an excellent job serving my vehicle
7/29/2025
Jacqueline, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Phyllis N|2023 Buick Encore GX
Confirmed Service Customer
7/28/2025
great the customer service is so polite and quick n helpul
7/29/2025
Phyllis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Joseph S|2023 GMC Terrain
Confirmed Service Customer
7/28/2025
The. Service was done satisfactorily and in a timely matter.
7/5/2025
Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Cynthia C|2021 Buick Encore GX
Confirmed Service Customer
7/28/2025
Everyone is always kind, always professional and always respectful
7/30/2025
Cynthia, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
PHILADELPHIA, PA
Kathleen P|2021 GMC Terrain
Confirmed Service Customer
7/30/2025
The staff are courteous, professional and efficient.
8/1/2025
Kathleen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRISTOL, PA
Lee W|2025 GMC Acadia
Confirmed Sales Customer
7/31/2025
⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with Meg! From start to finish, she was friendly, knowledgeable, and truly had my best interests in mind. She made the entire car-buying process smooth, stress-free, and even enjoyable. Meg was never pushy and took the time to answer all of my questions, making sure I felt confident every step of the way. I couldn’t be happier with my new vehicle and the exceptional service she provided. If you’re looking for someone who genuinely cares and goes above and beyond, ask for Meg—you won’t regret it!
MARGARET VEARLING
8/3/2025
Lee, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
FEASTERVILLE, PA
Timothy L|2017 GMC Acadia
Confirmed Service Customer
7/31/2025
Communication was great. Everyone is polite. Service was efficient.
8/3/2025
Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Alfred M|2024 GMC Acadia
Confirmed Service Customer
8/1/2025
The service was great and performed in a timely manner
8/4/2025
Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
BRISTOL, PA
John S|2023 Buick Enclave
Confirmed Service Customer
8/1/2025
Dave was very helpful and friendly. I'm very satisfied!
8/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
YARDLEY, PA
Howard K|2025 Buick Envision
Confirmed Sales Customer
8/1/2025
Ricky was great
RICK GRISSINGER
8/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PERKASIE, PA
Linda F|2024 Buick Envision
Confirmed Service Customer
8/1/2025
First service on my new vehicle went very well. Was able to get the oil changed, tires rotated and a multi point vehicle inspection. Dropped off the vehicle just before lunch and it was quickly turned around for pick up.
8/4/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
HOLLAND, PA
Matt D|2022 GMC Yukon
Confirmed Service Customer
7/28/2025
Everything was fine as far as the service goes. However, when I was checking in I mentioned that I’m thinking about trading in my vehicle and I’m curious what my trade in value would be. The service tech brought me a paper with the trade in value but I was expecting someone from the sales team to talk to me while I was waiting for my vehicle but they never did.
7/29/2025
Matt, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Mark L|2014 GMC Acadia
Confirmed Service Customer
7/30/2025
I was in and out in a few hours after a courtesy ride home.
7/31/2025
Mark, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Joseph D|2018 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
great service.
8/3/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Ronald F|2022 Buick Envision
Confirmed Service Customer
7/31/2025
Followed through on all questions and requests.
8/3/2025
Ronald, thank you so much for the positive review! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Scott O|2022 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
Only complaint is you had my truck from Friday until Monday and a loaner vehicle was not offered. I have this in my warranty.
8/3/2025
Scott, your satisfaction is our top priority. We look forward to your next visit! Take care!
PHILADELPHIA, PA
Debra P|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
I always receive excellent service from Faulkner Buick.
8/4/2025
Debra, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
George N|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
I have been dealing with Faulkner for over 20 years. Also my children and grandchildren have my sales person. Rick was excellent. He explained everything and made everything very easy.
RICK GRISSINGER
8/5/2025
George, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!
RIO GRANDE, NJ
David E|2023 GMC Yukon
Confirmed Service Customer
8/4/2025
I cannot be happier with Faulkner GMC! From the very first time my wife and I walked in, we were made to feel as though we'd been multi-decade customers. And every service visit has been problem free. I cannot say enough good things about the entire staff; from sales, to service, to even the drivers!
8/5/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
John W|2020 GMC 1500 Sierra
Confirmed Service Customer
8/1/2025
thorough inspection
8/4/2025
John, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
LEVITTOWN, PA
Gary T|2018 Buick Encore
Confirmed Service Customer
8/1/2025
Friendly, quick and doing great quality work
8/4/2025
Gary, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FSTRVL TRVOSE, PA
Elmer R|2009 GMC Yukon XL
Confirmed Service Customer
8/1/2025
love the experience john was a big help with assisting me in my purchase he went above and beyond to help me find what i wanted!
8/4/2025
Elmer, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Eric H|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
They fixed the problem promptly
8/4/2025
Eric, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
PHILADELPHIA, PA
William R|2022 Buick Encore GX
Confirmed Service Customer
8/2/2025
NICE PLACE PEOPLE ARE FRIENDLY AND COURTIOUS. ALSO CLEAN
8/4/2025
William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Albert S|2016 Chevrolet Corvette
Confirmed Service Customer
8/2/2025
Great service and staff. Dave Malinowski got my problem fixed quickly and I am very pleased
8/4/2025
Albert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VY, PA
Wendell B|2024 GMC Terrain
Confirmed Service Customer
8/2/2025
It was great
8/4/2025
Wendell, we are glad we could help! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Jacquelyn H|2017 Buick Envision
Confirmed Service Customer
8/4/2025
Friendly, let's you know what is going on, explains clearly and estimates the cost
8/5/2025
Jacquelyn, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Yardley, PA
Christopher L|2026 GMC Terrain
Confirmed Sales Customer
8/4/2025
Anthony, my salesperson was nothing short of exceptional, he was very interactive and communicated extremely well.
ANTHONY MANIGRASSI
8/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PHILADELPHIA, PA
Jose M|2026 Buick Encore GX
Confirmed Sales Customer
8/4/2025
We had a wonderful time purchasing the 2026 Encore GX. Michael Durie is a fantastic salesman. He was nice, patient, knowledgeable, and helpful. Thanks Mike. The overall transaction was smooth. Although we have dealerships in our area, we’re glad we drove 1.25 hours to Faulkner.
MICHAEL DURIE
8/5/2025
Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
READING, PA
Albert M|2025 GMC Canyon
Confirmed Sales Customer
8/4/2025
Great help and full of good advice.Thank you so much
KHRYSTYNA YAREMCHUK
8/5/2025
Albert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
John M|2022 Buick Envision
Confirmed Service Customer
8/4/2025
It took about over an hour to complete. Don’t know why GM got rid of Mr. Goodwrench quick lube
8/5/2025
Taylor, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Sabrina H|2024 GMC Acadia
Confirmed Service Customer
8/5/2025
Had a good experience
8/6/2025
Sabrina, thank you so much for your positive comments about Faulkner Buick GMC! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Edna B|2025 Buick Encore GX
Confirmed Service Customer
8/5/2025
Very polite
8/6/2025
Edna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FEASTERVILLE TREVOSE, PA
Michael D|2025 Buick Envista
Confirmed Service Customer
8/5/2025
great job on my car and very fast
8/6/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYERSFORD, PA
Stephen R|2023 GMC Acadia
Confirmed Service Customer
8/5/2025
Very pleased with my first experience at this dealership. Clean environment, courteous staff and good working process. I was kept up to date on the progress of my repairs and additional maintenance was recommended. There was no pressure to do the recommended maintenance. I would recommend this dealership to others and intend to use them in the future.
8/6/2025
Stephen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
FEASTERVILLE, PA
Maria C|2025 Buick Enclave
Confirmed Service Customer
8/7/2025
So far, I am not pleased with the service. But I will wait until my car gets done and then I’ll revisit this site.
8/12/2025
Maria, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to make this up to you. Please contact our manager at 215-961-2295 so we can make your experience a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Nathan D|2018 Chevrolet Suburban
Confirmed Service Customer
8/7/2025
The waiting time was way too long.
8/12/2025
Nathan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TRENTON, NJ
Samuel M|2025 Buick Encore GX
Confirmed Service Customer
8/4/2025
Clean facilities, friendly staff worked done fast pleasant experience
8/5/2025
Samuel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kelly E|2017 GMC Acadia Limited
Confirmed Service Customer
8/4/2025
Always a great experience
8/6/2025
Kelly, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
MORRISVILLE, PA
Erica A|2026 GMC Terrain
Confirmed Service Customer
8/4/2025
My appointment was scheduled for 8 AM on a Saturday. I arrived at 8:06 AM and left the dealership by 8:51 AM, including a courtesy car wash. They were exceptionally attentive to the fact that I had recently had my windows tinted and that they couldn’t be opened for five days. I appreciated their prompt listening and efficient, quick work, especially considering it was a Saturday morning. I’ve come here not only to purchase my vehicle a month ago but also for any questions or concerns I’ve had, especially regarding my salesman, Anthony. Anthony has been nothing short of amazing, addressing any questions or concerns I’ve had and scheduling appointments for me.
8/6/2025
Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
HATBORO, PA
Christopher S|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/9/2025
Good
JHAN AVENDANO
8/11/2025
Christopher, your satisfaction is our top priority. We hope to see you soon!
CHALFONT, PA
Madeline N|2024 GMC Terrain
Confirmed Service Customer
8/9/2025
Very pleased wait
8/11/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
David S|2016 GMC Terrain
Confirmed Service Customer
8/9/2025
The job of replacing the moldy carpets has not been completed yet for GM has not sent the carpeting to Faulkner as ordered.
8/11/2025
David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Michael B|2022 GMC Terrain
Confirmed Service Customer
8/10/2025
Serviced in a timely manner. Staff was knowledgeable and polite..
8/12/2025
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEVITTOWN, PA
Colleen T|2015 GMC Terrain
Confirmed Service Customer
8/10/2025
It was a great experience. Car was diagnosed and fixed on time. However when I was told on the phone the estimate, it was different when I went to pick up the car. I didn’t deal directly with my advisor, it was someone else that called, and I could tell they weren’t as seasoned as the veterans.
8/12/2025
Colleen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Joseph K|2016 Buick Encore
Confirmed Service Customer
8/9/2025
Excellent service at a fair price with excellent customer service and skilled mechanics.
8/12/2025
Joseph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Michael A|2022 GMC 1500 Sierra
Confirmed Service Customer
8/9/2025
Service is good
8/12/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
UPPER HOLLAND, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
8/10/2025
fast friendly,they even washed my car.
8/12/2025
Frederick, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PENNDEL, PA
Daniel P|2021 GMC Terrain
Confirmed Service Customer
8/10/2025
Less than an hour waiting for service. Quick and easy service.
8/12/2025
Daniel, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Richard G|2023 GMC Acadia
Confirmed Service Customer
8/11/2025
Everything was good
8/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
John K|2007 GMC Sierra
Confirmed Service Customer
8/11/2025
Great job, friendly staff , and happy customer ! Not much else needs to be said !
8/13/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Jaclyn N|2024 GMC Acadia
Confirmed Service Customer
8/11/2025
I made an appointment for an oil change, was out in the schedule very quickly. I didn’t realize till I was dropping my vehicle that it was due for inspection as well. EXTREMELY HELPFUL AND FRIENDLY, Took care of everything I needed and I was in and out.
8/13/2025
Jaclyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRLESS HILLS, PA
Vincent C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Meg and staff were phenomenal! Meg went above and beyond to help me find the right truck at the right price! The entire experience was stress free and excellent! The general manager and finance department were extremely professional and provided top-notch customer service! Look no further! I Highly recommend Faulkner GMC.
MARGARET VEARLING
8/14/2025
Vincent, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
SOUTHAMPTON, PA
Albert S|2016 Chevrolet Corvette
Confirmed Service Customer
8/11/2025
Great Dealership
8/13/2025
Albert, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
William S|2024 GMC Terrain
Confirmed Service Customer
8/11/2025
Didn’t have a long wait time for my service
8/10/2025
William, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Patrick Q|2015 GMC Terrain
Confirmed Service Customer
8/12/2025
I dropped my vehicle in for an oil & filter change. I was kept updated & provided with some recommendations on future services.
8/14/2025
Patrick, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WARMINSTER, PA
Eryn S|2026 Buick Enclave
Confirmed Sales Customer
8/12/2025
I had best-in-class treatment from the entire team! They walked me through every step necessary for renewing my lease and getting me into the right car for my family.
RICK GRISSINGER
8/14/2025
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Edward D|2025 GMC Sierra 1500
Confirmed Service Customer
8/13/2025
The team were very nice but the process over an hour and a half for an oil change was alittle too long.
8/19/2025
Edward, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Alexis B|2025 Buick Envista
Confirmed Service Customer
8/13/2025
It was a great experience, great customer service.
8/16/2025
Alexis, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Atillah B|2020 Buick Envision
Confirmed Service Customer
8/13/2025
Making the appointment online was fast and convenient. The check in process was seamless. The customer service representative that checked me in provided all the information I needed as well as estimated timeline. The courtesy shuttle provided was right on time. I received timely communication regarding the status of my vehicle. I have great experiences everytime I visit this facility.
8/16/2025
Atillah, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Arthur R|2018 Buick Enclave
Confirmed Service Customer
8/14/2025
Easy scheduling, good service
8/16/2025
Arthur, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
NEWTOWN, PA
Shelene S|2016 Buick Enclave
Confirmed Service Customer
8/14/2025
👍🏻
8/16/2025
Shelene, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Adrienne D|2026 Buick Encore GX
Confirmed Sales Customer
8/14/2025
Gene provided outstanding customer service. I'd told him the day before my test drive 🚗 that I was interested in buying a red small suv with a spare tire. He had 2 ready for me to test drive the next day.
GENE FATULA
8/16/2025
Adrienne, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Sean W|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Needed my new truck inspected. Quick, professional, and courteous as always.
8/17/2025
Sean, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bensalem, PA
Joyce J|2026 Buick Encore GX
Confirmed Service Customer
8/15/2025
Ordered a roof rack thru Buick app. Bought the car and was told ok yes a roof rack can be put on. Made appt and was told right then Sorry we can’t put a Buick roof tech on the car now. Sorry Refund given. Sorry the pieces are mixed up at the app and service level…. Was not happy I need a roof rack
8/20/2025
Joyce, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FSTRVL TRVOSE, PA
Kyle W|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
I worked with Gene to set up my lease with Buick. The experience was amazing all around. He was very friendly and accommodating and timely in understanding what I wanted and promptly setting up time to see the car and move forward with the lease process. Minor feedback is that I communicated my interest in changing the mileage on the lease during the test drive and that wasn’t communicated to the finance people - had i not said anything, i would have had a 12k a year limit instead of 15k. Not a big deal but something minor to be mindful of moving forward. Lastly, Scott was the finance guy that I dealt with - BY FAR, the best finance experience I’ve ever had at a dealership. Laid out my options very cleanly and clearly. Everything was transparent as to what I was paying for and I didn’t feel like I was being taken advantage of.
GENE FATULA
8/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
ABINGTON, PA
Eric C|2022 Buick Envision
Confirmed Service Customer
8/15/2025
Great
8/17/2025
Eric, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Reginald T|2025 GMC Acadia
Confirmed Sales Customer
8/14/2025
N/A
JHAN AVENDANO
8/17/2025
Reginald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PHILADELPHIA, PA
Kenneth W|2024 Buick Encore GX
Confirmed Service Customer
8/15/2025
Prompt, courteous service.
8/17/2025
Kenneth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Joseph P|2020 Buick Enclave
Confirmed Service Customer
8/15/2025
My wife dropped her vehicle off for an oil change, had a 1 pm appointment, 4 hours later it was done. 4 hours for a oil change??? Way too long.
8/17/2025
Joseph, thank you for leaving feedback. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 so we may identify ways to improve your experience.
BENSALEM, PA
Maurice H|2024 Buick Envision
Confirmed Service Customer
8/16/2025
Wore I’ve ever had a a dealership
8/22/2025
Maurice, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Joseph F|2024 GMC Terrain
Confirmed Service Customer
8/16/2025
Great customer service
8/18/2025
Joseph, we are very happy to have provided you with such a positive experience! We hope to see you soon!
NEWTOWN, PA
David M|2019 Buick Encore
Confirmed Service Customer
8/18/2025
Finished at a timely pace and the staff was very nice
8/19/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
LEVITTOWN, PA
Elizabeth P|2023 Buick Encore GX
Confirmed Service Customer
8/20/2025
took care of me right away and did what i had expected.
8/21/2025
Elizabeth, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
David K|2026 Buick Encore GX
Confirmed Sales Customer
8/20/2025
I returned my leased GMC Terrain for a Buick Encore GX and gave up; size & room, leather interior, Dolby Sound System, pop up dash speed information, remote rear hatch, red/amber indicator on door lock switch, and low fuel voice reminder. All this for a $10 more car payment. I did test drive this car, but in my excitement of getting a new Buick I guess I overlooked all of the above. Now I miss the Terrain and all the things (including a spare tire) the Encore doesn’t have
CHUCK MULLEN
8/25/2025
David, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
BRISTOL, PA
Stephanie S|2024 GMC Terrain
Confirmed Service Customer
8/16/2025
Everyone there if friendly and my car was done in a timely manner
8/18/2025
Stephanie, thank you so much for your positive comments about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Deborah F|2025 GMC Sierra 1500
Confirmed Service Customer
8/16/2025
A+
8/18/2025
Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OAKFORD, PA
Carol D|2022 Buick Encore GX
Confirmed Service Customer
8/17/2025
Dave is wonderful ! Actually they all are very nice !
8/18/2025
Carol, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Loretta L|2021 Buick Encore GX
Confirmed Service Customer
8/17/2025
The service was completed the same day and everyone there was very courteous and professional.
8/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Lloyd K|2025 Buick Encore GX
Confirmed Service Customer
8/17/2025
The servicing was completed in a timely manner. The only thing I object to is that it’s difficult to leave the property by making a left turn when it’s very hard to see cars coming on the right. Some kind of a traffic light coming out of the parking lot would definitely enhance the experience.
8/18/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
AMBLER, PA
Dale L|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/18/2025
Smooth the entire process
RICK GRISSINGER
8/19/2025
Dale, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
John S|2020 Buick Encore GX
Confirmed Service Customer
8/18/2025
100% as usual. customer for over 25 years. Service advisor Dave is always courteous and well informed.
8/19/2025
John, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC.
BENSALEM, PA
Albert M|2021 GMC Acadia
Confirmed Service Customer
8/19/2025
Great customer service
8/20/2025
Albert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Angela P|2011 Buick Regal
Confirmed Service Customer
8/21/2025
Over 40 yrs with Faulkner. Customer Service is the reason.
8/22/2025
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Dennis D|2016 GMC Yukon
Confirmed Service Customer
8/21/2025
The service was quick, professional, and the staff made everything easy. They even checked over my car and gave me helpful updates without pushing extra services. Highly recommend!
8/22/2025
Dennis, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
SOUTHAMPTON, PA
Alexander C|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
The people we worked with were excellent. Very knowledgeable and extremely helpful. They were absolutely fair with their deals and negotiations .
8/22/2025
Alexander, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGDON VALLEY, PA
Charles R|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
I was treated promptly and with respect, all of my questions and concerns were handled immediately.
8/22/2025
Charles, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PHILADELPHIA, PA
Kelly E|2025 GMC Acadia
Confirmed Sales Customer
8/21/2025
Always a pleasant experience
JOHN BOYCE
8/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LANGHORNE, PA
George L|2024 GMC Acadia
Confirmed Service Customer
8/22/2025
A very seamless experience
8/24/2025
George, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OAKFORD, PA
Joseph G|2023 GMC Acadia
Confirmed Service Customer
8/22/2025
Always a pleasure. Dave is an excellent service advisor. My vehicle is always done when promised and fixed right.
8/24/2025
Joseph, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHAMPTON, PA
Debra M|2019 Buick Encore
Confirmed Service Customer
8/23/2025
Very good experience.
8/25/2025
Debra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Jay G|2025 GMC Terrain
Confirmed Service Customer
8/24/2025
I was there to get couple of kinks out of the locks nd the radio. My car hasn’t been fixed and it’s a week later. I’ve been driving in silence for a week
8/29/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one.
PHILADELPHIA, PA
Debbie T|2023 GMC Acadia
Confirmed Service Customer
8/21/2025
Although it was very busy, the customer service was excellent. The service team went above and beyond to assist me when needed.
8/22/2025
Debbie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
YARDLEY, PA
Carol K|2020 Buick Encore GX
Confirmed Service Customer
8/21/2025
Quite uneventful. Very thankful for that
8/22/2025
Carol, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRLESS HLS, PA
Martin R|2017 Buick LaCrosse
Confirmed Service Customer
8/21/2025
I was able to get an appointment relevently quickly and my problem was diagnosed. Had to wait for the parts to come in. My only issue was that I couldn’t pick up my car Monday and bring it back Wednesday unless I prepaid for the parts so I was out of my vehicle for 2 days
8/22/2025
Martin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Charles N|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
Very Good
8/22/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROOMALL, PA
Carl G|2020 GMC Terrain
Confirmed Service Customer
8/21/2025
Responsive to my requests. Did what I asked them to do. My car has always run well after Faulkner has worked on it.
8/22/2025
We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Cheryl M|2022 Buick Encore
Confirmed Service Customer
8/25/2025
We have been customers at Faulkner for years. First car purchased there was a Toyota Corolla around 1998, so there was little doubt we would return to this dealership for this purchase. Great service every time..
8/26/2025
Cheryl, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Beverly C|2018 GMC Terrain
Confirmed Service Customer
8/25/2025
Always a pleasant experience
8/26/2025
Beverly, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Linda F|2024 Buick Envision
Confirmed Service Customer
8/27/2025
All service was accomplished and the car was finished earlier than I expected.
8/28/2025
Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Donna D|2020 GMC Acadia
Confirmed Service Customer
8/24/2025
I had an appointment time of 7:30am not knowing you don’t open until 8am which is a half hour wasted. Did not get out until 9:15am. I just came in for an oil change, tire rotation and complimentary car wash. Why did I sit for 1 hour 45mins just for that. Absolutely ridiculous
8/29/2025
Donna, we regret to hear that your experience with us was not as positive as we had hoped. We want the opportunity to turn your experience around. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one.
SOUTHAMPTON, PA
Edward R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/24/2025
Everyone was very friendly and helpful. Our salesperson was Anthony and he handled everything quickly and efficiently. Anthony made me feel appreciated and is an asset to your dealership.
ANTHONY MANIGRASSI
8/25/2025
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VALLEY, PA
Catherine L|2023 GMC Terrain
Confirmed Service Customer
8/25/2025
Dave is awesome! He reviews everything with you. The waiting area is comfortable.
8/26/2025
Catherine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CROYDON, PA
Maria C|2025 Buick Enclave
Confirmed Service Customer
8/27/2025
I have no comment other then I’m sorry I bought my car there
8/27/2025
Maria, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Patrick W|2020 GMC Acadia
Confirmed Service Customer
8/27/2025
John and Nick in service were very helpful and took the time to explain what the process would be.
8/27/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Margaret W|2017 Buick Regal
Confirmed Service Customer
8/27/2025
I dropped off my car for oil change & it was about an hour.
8/28/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Denise M|2024 GMC Terrain
Confirmed Service Customer
8/29/2025
Love the dealership, employees are very professional
9/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
8/30/2025
The Service Advisor is excellent!
9/1/2025
Larry, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
BENSALEM, PA
Maryann R|2016 Buick Encore
Confirmed Service Customer
8/29/2025
Always professional, honest. Will not take my car to any other buick dealer.
9/1/2025
Maryann, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CINNAMINSON, NJ
John A|2026 GMC Terrain
Confirmed Sales Customer
8/29/2025
They understand my needs and my concerns, assuage my fears and trepidation, and make comfortable the buying experience
CHUCK MULLEN
9/1/2025
John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKLEDGE, PA
Thomas O|2025 GMC Terrain
Confirmed Service Customer
9/1/2025
it was great
9/3/2025
Thomas, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PHILADELPHIA, PA
Roch B|2026 GMC Canyon
Confirmed Service Customer
9/1/2025
The in house service writer Anthony is a very nice, friendly, knowledgeable man. It was nice talking to him, he was very helpful. Tonneau cover was installed without any issues.
9/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HATBORO, PA
Anna S|2023 GMC Yukon
Confirmed Service Customer
9/1/2025
They answered the phone promptly and told me to come in that day because my truck was not starting and had to have AAA come out and start the truck so I could get it to the dealer. It's a new truck with a bad battery. They replaced the battery for me.
9/2/2025
Anna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Joseph R|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/1/2025
At first I wasn’t happy, I received no update before service manager left for vacation. But I emailed Pat Duffy and he was exceptional with helping me, he updated me. Call me after update to let me know. They were just waiting on one more part. Also updated me with an approximate time I would be receiving my truck back. He was extremely professional responsible, and once I spoke to him, I felt confident, knowing my truck was in good hands.
9/2/2025
Joseph, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Andrea S|2026 GMC Terrain
Confirmed Sales Customer
9/1/2025
I had a great experience, Mike Durie my Sales Consultant and Warren Brady, Sales Manager were very helpful and professional. They answered all my questions and helped me through the process in the Lease of my GMC Terrain. I was grateful for their patience with my decision making.
MICHAEL DURIE
9/3/2025
Andrea, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
BENSALEM, PA
Janice F|2023 Buick Envision
Confirmed Service Customer
8/30/2025
When I called to make my appointment, I was told to come around 1pm. Perfect time. No morning rush.
9/2/2025
Janice, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LEVITTOWN, PA
Brendan O|2025 Buick Encore GX
Confirmed Service Customer
8/31/2025
Dave M was great. Very helpful. Roy C the driver very nice. Very good guy. Faulkner is great.
9/2/2025
Brendan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Lena C|2026 Buick Encore GX
Confirmed Sales Customer
9/1/2025
The people were friendly
GENE FATULA
9/3/2025
Lena, we are very happy to have provided you with such a positive experience! We hope to see you soon!
HUNTINGDON VALLEY, PA
Del T|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/1/2025
Prompt, courteous service with a car wash!
9/2/2025
Del, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Raphael S|2025 GMC Acadia
Confirmed Sales Customer
9/2/2025
Very satisfying process.
PAUL RITORTO
9/3/2025
Raphael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Robert C|2024 GMC Terrain
Confirmed Service Customer
9/3/2025
Friendly and knowledgeable staff.
9/3/2025
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Diana N|2023 Buick Enclave
Confirmed Service Customer
9/7/2025
Faulkner’s representative was courtesy and informative .I had taken my Buick Enclave in for an inspection and oil change. I was very satisfied.
PHILADELPHIA, PA
Frank P|2025 Buick Envision
Confirmed Sales Customer
9/7/2025
The entire process was seamless. Every staff member that assisted in my purchase was courteous and professional. They made sure that everything I needed to know was clear and concise. I would recommend Faulker Buick/GMC to anyone interested in being treated fairly as if you were a family member.
BRISTOL, PA
Steven T|2020 GMC Terrain
Confirmed Service Customer
9/8/2025
The service department was extremely helpful from the point that John helped me schedule the appointment to the way both service writers handled my concerns and my vehicle on Saturday. Never a bad experience when I bring any of my vehicles into Faulkner for service! I recommend Faulkner to all my family and friends!
LEVITTOWN, PA
Adrienne D|2026 Buick Encore GX
Confirmed Service Customer
9/2/2025
Made fresh coffee
9/3/2025
Adrienne, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
George B|2019 GMC Terrain
Confirmed Service Customer
9/2/2025
ALL WAS GOOD AND THEY WERE VERY HELPFUL AND THE WAITING TIME WAS LESS THEN 2 HOURS. THANK YOU.
9/3/2025
George, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Andrew W|2014 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
Five Stars
9/9/2025
Andrew, thank you so much for your high rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Hana G|2015 Buick LaCrosse
Confirmed Service Customer
9/8/2025
Been dealing with you a long time. Have a lot of confidence in the work performed and I’m especially pleased to work through Dave Malinowski who is always pleasant and knows his stuff
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
RICHBORO, PA
Lisa M|2023 GMC Acadia
Confirmed Service Customer
9/9/2025
The two issues that were in need of attention were addressed and I feel like they were both repaired properly.
9/10/2025
Lisa, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
James M|2022 GMC Canyon
Confirmed Service Customer
9/11/2025
everything went great!
9/12/2025
James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
STRATFORD, NJ
Roberta S|2021 Buick Encore
Confirmed Service Customer
9/12/2025
Excellent Service. Thank you.
9/15/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Norman F|2024 GMC Canyon
Confirmed Service Customer
9/12/2025
Brought my 24 canyon Inn on a emergency visit was leaking antifreeze and a bad odor was taken care of pretty good by John service advisor, but the only thing they did not have any loaner cars, and I only have one vehicle,,, I did not realize that when you buy a new GMCyou have to have a second vehicle so when it’s in for repairs, you can drive the other vehicle that you have,,, had to pay a couple hundred dollars at Enterprise for the rental, even though the warranty repair was covered it still cost me money. That’s what I don’t understand.
9/15/2025
Harold, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
David L|2025 GMC Acadia
Confirmed Sales Customer
9/8/2025
Professional and very patient and knowledgeable!
PHILADELPHIA, PA
Annemarie P|2026 GMC Terrain
Confirmed Sales Customer
9/8/2025
Mike was very knowledgeable about the vehicle as well as the process for purchasing. It was an easy and quick process from start to finish.
PHILADELPHIA, PA
Barbara H|2024 Buick Encore GX
Confirmed Service Customer
9/8/2025
I needed a tire replaced. As always the service appointment went very well. Everyone there is friendly, courteous and helpful. We are always very pleased with Faulkner.
NEWTOWN, PA
Chelsea G|2024 GMC Acadia
Confirmed Service Customer
9/9/2025
Great
9/10/2025
Chelsea, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BENSALEM, PA
Joseph T|2019 GMC Terrain
Confirmed Service Customer
9/9/2025
Honestly everything was great until I was driving home and one of the problems they were to fix was still broken, I had to drive 30 min now I have to come back Friday and waste my day off
9/10/2025
Joseph, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LEVITTOWN, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/10/2025
Over $10,000 in body work and still looks bad plus has something still wrong with the door and missing parts. Took me out of a clean nice loaner and gave me something that has stains and smells horrible plus blown speakers possibly
9/11/2025
Vince, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn your experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Jenna P|2026 GMC Acadia
Confirmed Sales Customer
9/10/2025
I had an exceptional experience buying my new GMC SUV. Chuck Mullen went above and beyond to find the exact model and features I wanted. His communication throughout the process was top-notch, ensuring everything was seamless. I highly recommend Chuck and the team for a stress free and rewarding car-buying experience!
CHUCK MULLEN
9/11/2025
Jenna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Devin J|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
Fantastic.
RICK GRISSINGER
9/16/2025
Devin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PEDRICKTOWN, NJ
Philip M|2025 Buick Envision
Confirmed Sales Customer
9/15/2025
Everyone was great but too many papers to sign
CHUCK MULLEN
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GLENSIDE, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
9/15/2025
My 2025 Envision was ceramic coated and the mud guards were installed.
9/16/2025
Frank, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
William R|2022 Buick Encore GX
Confirmed Service Customer
9/15/2025
THE PERSONAL WERE FRIENDLY AND COURTEOUS THE ONLY THING WAS MY CAT WAS DONE AND I WAITED 1HOUR LONGER FOR PAPERWORK SAYING IT WAS DONE BESIDES THAT THE STAFF R GREAT
9/16/2025
William, thank you so much for your positive comments about Faulkner Buick GMC! We hope to see you soon!
PHILADELPHIA, PA
Michael S|2023 GMC Yukon
Confirmed Service Customer
9/17/2025
Great service and communication after going to other dealers this will be my new go to dealer for any issues with my trucks
9/17/2025
Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Maureen S|2025 Buick Envision
Confirmed Service Customer
9/17/2025
Easy to check in. Service rep explained everything. Service finished quickly
9/17/2025
Maureen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NEW HOPE, PA
Albert S|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Great service. Dave Malinowski took good care of me. Great employees
9/17/2025
Albert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Sophia L|2022 GMC Terrain
Confirmed Service Customer
9/17/2025
Courteous & friendly staff. Everything explained regarding the service needed. Check out was quick & courteous.
9/18/2025
Sophia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
William O|2017 Buick Cascada
Confirmed Service Customer
9/17/2025
I take my Buick CASCADA there since I purchased it and never had a problem appointments on time and service reps let me know what was needed very helpful
9/18/2025
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Eleanor P|2023 GMC Terrain
Confirmed Service Customer
9/13/2025
Always great service Appointment time on time
9/15/2025
Eleanor, thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Dennis K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
very professional and informative about maintenance schedules. left vehicle clean
9/16/2025
Dennis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHAMPTON, PA
Clare T|2015 Buick Encore
Confirmed Service Customer
9/15/2025
I always get the best service and all the staff are friendly. They offer coffee while we wait and have a TV to view if interested. They need to get better magazines.
9/16/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Michael M|2024 GMC Terrain
Confirmed Service Customer
9/15/2025
Fast and efficient
9/16/2025
Michael, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILA, PA
John H|2021 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
Excellent!
9/17/2025
John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SOUTHAMPTON, PA
Matt M|2020 Buick Encore GX
Confirmed Service Customer
9/16/2025
Great service as always
9/17/2025
Matt, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Jeffrey G|2023 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Very knowledgeable and helpful
9/17/2025
Jeffrey, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Fixed my flat tire quickly
9/17/2025
Ronald, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
BENSALEM, PA
Vince L|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
The truck is still broken, the paint still has contamination, and now I can’t lock my driver side doors. Just a horrible experience with both Gm corporate and this dealer.
9/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BROOKHAVEN, PA
Thomas N|2019 Buick Encore
Confirmed Service Customer
9/19/2025
Efficient, personable and reasonable costs.
9/22/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Lisa G|2024 Buick Envista
Confirmed Service Customer
9/19/2025
Easy,
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
SOUTHAMPTON, PA
Stuart Z|2024 GMC Terrain
Confirmed Service Customer
9/19/2025
In, out, done
9/22/2025
Stuart, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Samantha P|2026 Buick Encore GX
Confirmed Sales Customer
9/20/2025
Megan was great! She worked with me and was able to make things super easy for me.
MARGARET VEARLING
9/22/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
9/20/2025
They are very nice and will take the time to listen to my concerns and try to help with that concern.
9/22/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
David L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
Very happy for the team professionals and knowledgeable sales people very friendly and most of all patient this is at least my 11th purchase from them and every time it was a good experience thank you !
PAUL RITORTO
9/24/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Kelly D|2025 Buick Envista
Confirmed Sales Customer
9/23/2025
Paul helped me navigate buying my first car and made the process seamless!
PAUL RITORTO
9/24/2025
Kelly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLAND, PA
Marc F|2019 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Professional, Knowledgeable and courteous.
9/24/2025
Marc, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
WARMINSTER, PA
Gary R|2025 Buick Enclave
Confirmed Service Customer
9/23/2025
I brought my 2025 Enclave back in to have the rear cross traffic alert looked at. It has worked intermittently since we purchased it almost a year ago. I had the car in for service 2 weeks ago for state inspection and oil change. I asked about the rear cross traffic alert issue then, but was told that they were not able to duplicate the issue. Manager called a few days after i filled out the survey and asked me to bring it back in so he could look into it further, which I really appreciated. I dropped off the car in the morning and heard nothing all day. Called at 4:30 and was told that they wanted to keep the car another day since they hadn't been able to duplicate the issue. In other words nothing different had been done from the last time . I called back to tell them that I had to pick up the car since I needed it the next day and at that time I was told I could get a loaner . The next day they would check with GMC to see if there had been other complaints or if there were any suggestions for a fix. Basically a day wasted. GM had no answers. My 10 year old Buick Enclave's cameras worked perfectly. My husband and I are thinking maybe the camera field isn't the same size. I did appreciate the follow up. Didn't really appreciate the lack of communication.
9/24/2025
Gary, we regret your most recent visit with us was not up to the standards we strive for. If you'd be willing to provide more feedback, please reach out to us at (267) 984-4658 so we can assist you further.
HUNTINGDON VY, PA
Beth H|2024 Buick Encore GX
Confirmed Service Customer
9/25/2025
I will always buy or lease a buick and will always go to Faulkner on Street Road in Trevose. They are the best.
9/27/2025
Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
My appointment was for a state inspection with oil change. All services were promptly completed .
9/28/2025
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
YARDLEY, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
9/25/2025
very friendly staff
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Douglas D|2026 GMC Canyon
Confirmed Sales Customer
9/26/2025
Gaige and Paul made it the best car buying experience I have ever had.
PAUL RITORTO
9/29/2025
Douglas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Tara S|2022 GMC Acadia
Confirmed Service Customer
9/26/2025
Very friendly and helpful.
9/29/2025
Tara, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Kathleen Z|2023 Buick Encore GX
Confirmed Service Customer
9/26/2025
John informed me all the way, I needed a new gear shift, He outsourced and got it done by end of day! I thought it would be days. He was nothing short of awesome
9/29/2025
Kathleen, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Jennifer C|2025 Buick Envision
Confirmed Sales Customer
9/27/2025
Amazing service worked with me to get me what I wanted. My sales associate Michael was professional and knowledgeable. The financial agent was professional, friendly, and very proficient. Couldn’t be happier! Thank you to both!
MICHAEL DURIE
9/29/2025
Jennifer, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTHAMPTON, PA
Joseph K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/29/2025
10/10 in everynaspect
CHUCK MULLEN
9/30/2025
Joseph, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Robin R|2025 Buick Encore GX
Confirmed Service Customer
9/19/2025
Always a pleasant experience having my vehicle serviced st Faulkner
9/22/2025
Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HATBORO, PA
Lorraine B|2025 Buick Envision
Confirmed Sales Customer
9/22/2025
Very friendly very happy with Chuck he is just the best I have leased 3 cars through him and he will always be my go to guy at Faulkner .
CHUCK MULLEN
9/22/2025
Lorraine, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Mary D|2016 GMC Terrain
Confirmed Service Customer
9/23/2025
Quick and courteous. I am very satisfied
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
TREVOSE, PA
Kimberly D|2018 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Good experience
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PERKASIE, PA
Aaron W|2023 GMC Yukon
Confirmed Service Customer
9/23/2025
Friendly and fast
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Jacqueline P|2019 Buick Encore
Confirmed Service Customer
9/23/2025
Very friendly and knowledgeable
TREVOSE, PA
Frank O|2023 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
They tried, trans still sucks and so does collision avoidance
9/26/2025
Frank, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
Jon H|2022 Chevrolet Tahoe
Confirmed Service Customer
9/25/2025
Took care of my truck right away, for me. As usual very professional and nice.
9/27/2025
Jon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Stephanie S|2024 GMC Terrain
Confirmed Service Customer
9/28/2025
Customer Service is great. Everyone is friendly and someone makes sure to greet you right away. As always the service for an oil change was done quickly while I waited.
9/30/2025
Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
9/28/2025
All, Dave Malinowski and The Entire Team Once Again Provided Very Courteous, Professional, Informed, And Timely Customer Service!!! God’s Blessings and Thanks To All!!! Vr, John M. Dougherty
9/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGDON VY, PA
Valerie T|2022 GMC Terrain
Confirmed Service Customer
9/29/2025
Reliable and courteous
9/30/2025
Valerie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Stephanie F|2025 Buick Enclave
Confirmed Service Customer
9/29/2025
Very happy with my first service visit
9/29/2025
Stephanie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
YARDLEY, PA
Lauren S|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Fair pricing, friendly staff
ANTHONY MANIGRASSI
9/29/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
HUNTINGDON VLY, PA
Richard M|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
Swift drama free
9/30/2025
Richard, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Erik R|2026 Buick Encore GX
Confirmed Sales Customer
10/6/2025
Chuck was great!
CHUCK MULLEN
10/8/2025
Erik, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OAKFORD, PA
Robert C|2021 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
On time, professional, good experience and communication.
10/8/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TREVOSE, PA
Colleen T|2015 GMC Terrain
Confirmed Service Customer
10/6/2025
Not really impressed this time around. Yes, I have an older car, but all of my service is done at the dealer since I purchased it in 2016. However, I came in due to an O2 sensor and my exhaust system. I was quoted $2,800 for an entire exhaust system. When I questioned whether I could get a discount for my catalytic converter (since the dealer will scrap for $$) OR can they just put it in my vehicle so I can scrap it and get some of my money back on $2,800! It was at that point I was then told, that I dont need an exhaust system, they are going to take my vehicle to another facility to have my resonator replaced and IT WOULD ONLY COST ME $170! That is completely insane. When it came time to pick up my car, it was on the other side of the building near the garages with all the trash still inside. I think that I am not getting top notch service due to the age of my car, and also saving myself $2,500. I may rethink taking my car to the dealer for service for now on.
10/7/2025
Colleen, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Kathleen P|2025 Buick Envision
Confirmed Service Customer
10/6/2025
The staff installed mud guards on my 2025 Buick. The work was completed quickly and I was on my way home in a short amount of time.
10/8/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
John N|2010 Buick LACROSSE
Confirmed Service Customer
10/8/2025
Always great!
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Margaret W|2017 Buick Regal
Confirmed Service Customer
10/8/2025
Service was prompt . I was informed of issues with car and inspection quickly. Car was fixed that day.
10/10/2025
Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Lisa M|2023 GMC Acadia
Confirmed Service Customer
10/8/2025
Had a sudden issue with the engine thermostat in my 23 Acadia. They got me in and repaired the very next day. Very happy with my service, and the speed they got my vehicle in and repaired.
10/11/2025
Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
James A|2019 GMC Acadia
Confirmed Service Customer
10/10/2025
Explained in full detail my questions about extended warranty. Was able to extend my warranty great communication.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Matthew B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/10/2025
It started at the end of July, Meg was patient with me constantly updating me on offers while I financially prepared for the purchase. She never forced me into a sale and when I was finally ready she helped me without rushing me.
MARGARET VEARLING
10/12/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WILLINGBORO, NJ
Rachel B|2024 GMC Acadia
Confirmed Service Customer
10/10/2025
The service staff is friendly professional & efficient. I am very satisfied with the service & staff.
10/13/2025
We're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Andrea T|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
very helpful and friendly
MARGARET VEARLING
10/13/2025
Andrea, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Nicole B|2026 GMC Terrain
Confirmed Sales Customer
9/29/2025
Rick Grissinger was very kind and helpful. It was a great experience buying this car.
RICK GRISSINGER
9/30/2025
Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Rod D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Greeted in the garage bay by staff all the way to the service desk everyone was polite and helpful. Couldn’t have been treated better.
10/6/2025
Rod, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
ALLENTOWN, PA
Linda D|2023 Buick Envision
Confirmed Service Customer
10/3/2025
Ever time I go in for service I’m surprised by how friendly and supportive they are, I always feel good about my service and how much they care about their customers. It’s always a pleasure being able to trust that when I drive away my car is perfect. Thank you for always being there for me.
10/6/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Diane F|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
It was fast but they did a good job
10/7/2025
Diane, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LANGHORNE, PA
Salvatore S|2024 Buick Encore GX
Confirmed Service Customer
10/6/2025
The team at Faulkner is outstanding very good customer service and very respectful You even get a ride home and back when your car is ready
10/7/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Brian W|2025 Buick Envision
Confirmed Sales Customer
10/10/2025
Very knowledgeable and respectful!
MARGARET VEARLING
10/12/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Herbert B|2025 Buick Enclave
Confirmed Service Customer
10/11/2025
I never dealt with straightforward sales person
10/13/2025
Herbert, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
EAST ORANGE, NJ
Melissa L|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
I worked with the salesman Johnny over text and phone calls to get me preapproved had all the paperwork together when I got there so I didn't have to be there for 5+hours
JHAN AVENDANO
10/14/2025
Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
CORNWELLS HTS, PA
Leon A|2023 Buick Envision
Confirmed Service Customer
10/13/2025
Pleased with my service. Car was done same day as promised.
10/14/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKINS PARK, PA
Stephanie C|2018 GMC Acadia
Confirmed Service Customer
10/13/2025
Everyone I came in contact with was friendly and know. My car was serviced quickly and efficiently
10/14/2025
Stephanie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
LEVITTOWN, PA
Stanton H|2025 Buick Encore GX
Confirmed Service Customer
10/13/2025
I had an appointment for Sat and dropped off late Friday afternoon and got a call in about 1 hour the car was finished. That was awesome it gave me my Saturday to do what I wanted. Everyone was very nice. The cashier was very friendly when I stopped to get the car.
10/14/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Larry W|2016 Buick Verano
Confirmed Service Customer
10/14/2025
Quick and efficient service!
10/15/2025
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Yefim S|2024 Buick Enclave
Confirmed Service Customer
10/14/2025
waiting time is minimal, the service time is as expected, rather short. Explanations were really good
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Joseph E|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Had an intermitting bad tire sensor. Had a 7:30 appointment and it took 2 1/2 hours. Took the truck on a 2 hour run and it still does it off and on.
10/16/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
FLOURTOWN, PA
Jessica L|2026 GMC Terrain
Confirmed Sales Customer
10/15/2025
Friendly atmosphere. Everyone understood what I was looking for and helped me find exactly what I needed.
RICK GRISSINGER
10/16/2025
Jessica, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Bryan R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
Pat Haggerty helped me find my wife’s Infinity, so when it was time to buy a truck, I reached out to him. He linked me with Chuck, who was great.
CHUCK MULLEN
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WYNDMOOR, PA
Jamie M|2025 GMC Acadia
Confirmed Sales Customer
10/14/2025
Everyone that I interacted with was super helpful and friendly. From the moment I entered the building until the moment I left with a new SUV, I always had a positive experience. I will continue to use Faulkner and recommend to others
PAUL RITORTO
10/15/2025
Jamie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARMINSTER, PA
Joseph D|2022 GMC Terrain
Confirmed Service Customer
10/15/2025
I was charged for service that I did not need . I was also charged for an oil change which should have been free. There’s a major disconnect between the worker that doses the intake of customers and what is in the computer records . I’m very disappointed.
10/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of the utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Debra M|2019 Buick Encore
Confirmed Service Customer
10/15/2025
All is good.
10/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
CROYDON, PA
Tyler W|2026 GMC Acadia
Confirmed Sales Customer
10/16/2025
Experience was great, the best experince I have had so far at a car dealership. Anthony was a great sales rep.
ANTHONY MANIGRASSI
10/19/2025
Tyler, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
PHILADELPHIA, PA
Linda D|2018 GMC Terrain
Confirmed Service Customer
10/16/2025
Thorough and courteous
10/19/2025
Linda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Chyron H|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
I had an exceptional new purchase experience and it is all because of your amazing sales representative Kristina.
KHRYSTYNA YAREMCHUK
10/20/2025
Chyron, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Scott A|2020 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Had a new set of tires installed. Was in and out in about an hour and a half. John Weiser was extremely helpful throughout the process.
10/20/2025
Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LEVITTOWN, PA
Frank P|2025 Buick Envision
Confirmed Service Customer
10/19/2025
The staff were courteous and professional. But I am still experiencing an intermittent issue with my steering wheel. My Envision will start to drift to the right and there is play in the steering wheel. They stated they could not find anything. Unfortunately, it still occurs.
10/20/2025
We appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 984-4658. We look forward to hearing from you.
BRISTOL, PA
Kathy M|2025 Buick Envision
Confirmed Sales Customer
10/20/2025
Everyone was very friendly and knowledgeable. I would have given a 5-star rating, but the salesman tried to teach me how to use the MANY car settings in only 5 minutes.
JHAN AVENDANO
10/21/2025
Kathy, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HORSHAM, PA
Dave F|2023 GMC Yukon
Confirmed Service Customer
10/20/2025
Great service and quick turnaround
10/21/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Keri B|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
Johnny was great, very knowledgeable about the vehicles we were interested, and a pleasure to work with.
JHAN AVENDANO
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Christian L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
Chuck Mullen the sales rep I was dealing with made this smoothest vehicle purchase of my life.
CHUCK MULLEN
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MEADOWBROOK, PA
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great communication from service desk
10/21/2025
Robert, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Felicia H|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
The faulkner team made my experience as easy and welcoming as possible. Charles was so great to work with and he made everything such a great experience.
CHUCK MULLEN
10/21/2025
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Linda G|2020 Buick Encore GX
Confirmed Service Customer
10/20/2025
the staff was great even though I did not have an appointment they still took me in when I had an issue and fixed it. thank you so much great customer service.
10/21/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Allan W|2026 GMC Terrain
Confirmed Sales Customer
10/21/2025
Its always a pleasure to deal with a professional. Rick Grissinger is an example of the perfect salesman. He is professional, knowledgeable, patient, and always makes my wife and I comfortable.
RICK GRISSINGER
10/22/2025
Allan, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DRESHER, PA
Reynaldo S|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
The sales proccess was a smooth transition. Anthony did a great job and answered all of my questions
ANTHONY MANIGRASSI
10/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
BETHLEHEM, PA
Bob K|2023 GMC Sierra 1500
Confirmed Service Customer
10/19/2025
From start to finish this was a very positive experience. I drove 20 minutes out of my way because the dealership closer to my house has proven they dont care about the safety of their customers and their vehicles. I will continue to use Faulker in the future now.
10/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LEVITTOWN, PA
Mary L|2025 GMC Acadia
Confirmed Service Customer
10/20/2025
They did what they said. And finished before they said they would, which I really appreciated.
10/21/2025
We are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FSTRVL TRVOSE, PA
Raymond A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Very good
10/21/2025
Raymond, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARMINSTER, PA
William O|2017 Buick Cascada
Confirmed Service Customer
10/21/2025
The service rep kept me informed on status of my vehicle
10/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Fernando E|2015 Buick Encore
Confirmed Service Customer
10/23/2025
I had the car to get looked at because there was antifreeze leaking. They fixed the problem but the next day when I took it home, it was still leaking antifreeze so I had to take it back that on Tuesday come to find out leak was coming from the reservoir. My thing is how come they didn’t detect that apparently they’re supposed to be professionals.
10/26/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
Louis L|2022 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
John did an excellent job at communicating with me thru my two appointments for two vehicles in the same day . He made it a painless process . I was in and out of the service dept in record time .
10/26/2025
Louis, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HUNTINGDON VY, PA
Geovanni T|2024 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
First time for my new Sierra and it was quick and easy.
10/22/2025
Geovanni, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Nicole W|2024 GMC Acadia
Confirmed Service Customer
10/23/2025
Staff is always kind and informative.
10/26/2025
Nicole, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LANGHORNE, PA
Matt M|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I dropped my truck off for PA state inspection and emissions and also for the wireless charger to be look at because it gets really hot now. On the paperwork the fix stated for the wireless charger was get a new usb cord it’s not a car issue. The truck has a wireless charger I specifically stated I never used any usb cord in that truck since I bought it. Also the truck was not washed and I even sent a email again the day I was coming to pick it up if they could have it washed and the response was yes we will run it through the wash.
10/26/2025
Matt, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Karen G|2023 GMC Terrain
Confirmed Service Customer
10/24/2025
I had my car oil changed and car wash and the service was quick and friendly. Nick helped me and was super friendly and very professional.
10/26/2025
Karen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Susan Z|2025 Buick Envision
Confirmed Service Customer
10/25/2025
All went well!
10/27/2025
Susan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Joaquim V|2025 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Good
10/28/2025
Joaquim, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CHURCHVILLE, PA
Stacey C|2025 Buick Envision
Confirmed Service Customer
10/27/2025
Everything was great! Came in for an oil change and asked while I was there if it was possible to get inspection and they fit that in with no problems. Just an hour wait which I thought was great! The only problem was that they wash my car and I guess drying it wasn’t part of the process so my whole car had spots all over, if I would have known I would have bought a towel with me. So next time I’ll decline the free car wash. But everyone was great there, very friendly and helpful.
10/29/2025
Stacey, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH WALES, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
10/23/2025
Always fantastic service at Faulkner. Superb team. Just wish there was a more comfortable waiting area.
10/26/2025
Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Joe S|2023 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Kept me informed on the issue and when work was completed.
10/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Michelle R|2019 GMC Terrain
Confirmed Service Customer
10/26/2025
Mike and Jared were easy to work with and explained and answered any questions we had.
10/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HORSHAM, PA
James B|2022 GMC Terrain
Confirmed Service Customer
10/26/2025
It was good service.
10/27/2025
James, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Debra P|2024 Buick Encore GX
Confirmed Service Customer
10/26/2025
Always know me by name and very helpful and friendly.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
John D|2022 Buick Envision
Confirmed Service Customer
10/26/2025
I had a message on the dashboard to service the safety restraint system. Dropped it off in the morning and pick it up at the end of the night is covered by my extended warranty.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WARRINGTON, PA
Daniel W|2020 Buick Encore GX
Confirmed Service Customer
10/29/2025
I sat there and waited for my car to get done
11/1/2025
Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Gerald M|2026 GMC Terrain
Confirmed Sales Customer
10/29/2025
Everybody at the dealership was very knowledgeable and helpful, especially our salesmen Rick who went above and beyond to make sure we got our deal done.
RICK GRISSINGER
11/1/2025
Gerald, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JENKINTOWN, PA
Amia D|2016 Buick Envision
Confirmed Service Customer
10/29/2025
They shuttled me to and from the dealership so that I could go back to work.
11/1/2025
Amia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BRISTOL, PA
Gloria M|2016 GMC Acadia
Confirmed Service Customer
10/29/2025
Faulkner dealership was fast and efficient
10/30/2025
Gloria, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
PHILADELPHIA, PA
Kai L|2022 GMC Terrain
Confirmed Service Customer
10/30/2025
Polite, efficient and accurate.
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/31/2025
First, my vehicle was serviced on 10/15/25 - not 10/30/25 (that’s a clue that your operation is suspect). Second, I purchased a service contract in December, 2024. Faulkner happily took my $846 at that time. It was supposed to cover routine items such as oil/filter, state inspection and wiper blades. In January, 2025 (less than a month after purchasing the contract), I brought my vehicle in for service (state inspection and oil change). They said they had no record of my contract and wanted to charge me $152. Only after I retrieved paperwork re: the contract was my bill erased. On 10/15/25, again I brought my vehicle in for service (oil change, wiper blades, air filter). Again, they said they had no record of my service contract. Again, I had to provide documentation that I DID! The service representative did some running around and then made some computer entries and told me my contract should now be apparent when I check in (should have been the case all along). Let’s hope so because this is becoming exhausting; the contract is for three years. I guess I’ll find out in January when I come in for state inspection again.
11/4/2025
Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
HUNTINGDON VY, PA
Donna O|2026 GMC Terrain
Confirmed Sales Customer
11/2/2025
I enjoyed the whole experience
CHUCK MULLEN
11/4/2025
Donna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Betty L|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
Friendly and courteous staff
KHRYSTYNA YAREMCHUK
11/4/2025
Betty, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
MOUNT HOLLY, NJ
Joyce B|2025 Buick Envista
Confirmed Sales Customer
11/3/2025
After an initial inquiry to several Buick dealerships from a general information site, Meg was the first to respond with an enthusiastic and reaffirming offer to do business. We knew what we were looking for, having been in the market long enough, and Meg’s response had the right vibe going on. We made an appointment, followed up with an early evening visit and were well pleased with the entire experience of working with Meg and the team at Faulkner. The process went late into the night but everyone hung in till it was done and dusted.
MARGARET VEARLING
11/4/2025
Joyce, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WARMINSTER, PA
Robert C|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Awesome experience. Everything completed perfectly. The car wash at the end was a really nice touch. Thank you!
11/2/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WASHINGTON, PA
Edward S|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Quick and thorough, the team took care of my recall and other vehicle needs in a timely and friendly manner
11/2/2025
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTH WALES, PA
Bob N|2020 GMC Yukon
Confirmed Service Customer
10/31/2025
Great service and very professional My car was completely Ed in a timely fashion. Dave was very professional
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PHILADELPHIA, PA
Adrienne W|2023 GMC Acadia
Confirmed Service Customer
11/1/2025
Very good services
11/3/2025
Adrienne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Sarah D|2024 GMC Terrain
Confirmed Service Customer
11/4/2025
Fast, efficient, and communicative
TRENTON, NJ
Patrick B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
This is the second time I’ve purchased a car from FAULKNER and both times Chuck has been the salesman. He is very easy to work with Thor and professional. It makes the car buying experience very enjoyable.
CHUCK MULLEN
11/5/2025
Patrick, congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
FT WASHINGTON, PA
Lisa W|2018 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Everything was wonderful the check in was great and the waiting room was comfortable and when my car was done everything went smoothly. Would definitely recommend you to my friends and family.
11/6/2025
Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
SPRING HILL, FL
Margaret D|2015 Buick Enclave
Confirmed Service Customer
11/6/2025
Brought car for oil change and brake pad rrplacements. Everyone at the Faulkner Trevose dealership was very nice and welcoming, from pulling in to picking up car later. Want to give a shout out to John Weiser, who called me later to discuss why I brought car in and other services that the car needed. He explained everything and was very courteous.
11/7/2025
Margaret, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Thomas C|2025 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
Brought call in for recall and they didn’t even have the part and proceeded to tell me multiple times that it was my fault because I didn’t come in immediately when they texted me
11/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 215-961-2295 to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BRISTOL, PA
James M|2026 GMC Acadia
Confirmed Sales Customer
11/7/2025
Our salesman Anthony M. was phenomenal. Helped us find the perfect car at the perfect monthly payment. Got us in and out with our new vehicle in record time for us. Definitely will recommend Anthony and the team at Faulkner GMC to anyone looking for a new car!
ANTHONY MANIGRASSI
11/10/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEVITTOWN, PA
Joseph G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Always a great experience. They get me in and out and fixed right the first time.
11/10/2025
Joseph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTHAMPTON, PA
Colleen M|2019 Chevrolet Trax
Confirmed Service Customer
11/8/2025
Fast, courteous, efficient, timely and very good prices
11/10/2025
Colleen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LEVITTOWN, PA
Tatiana B|2025 Buick Envista
Confirmed Service Customer
11/8/2025
Very nice, welcoming,
11/10/2025
Tatiana, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Philadelphia, PA
Gregory K|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/8/2025
Staff was professional and extremely competent
11/9/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
NEWTOWN, PA
Donald J|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
Awesome
RICK GRISSINGER
11/10/2025
Donald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PHILADELPHIA, PA
Cynthia D|2017 Buick Envision
Confirmed Service Customer
11/11/2025
Quick service very friendly and professional staff
11/12/2025
Cynthia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FAIRLESS HLS, PA
Allan W|2026 GMC Terrain
Confirmed Service Customer
11/3/2025
Due to the inclement weather, they suggested I pick up the car the next day so the application would dry evenly
11/4/2025
Allan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DRESHER, PA
Richard S|2026 Buick Encore GX
Confirmed Sales Customer
11/4/2025
Sales staff and business office were excellent. Special thanks to John and Brian
JHAN AVENDANO
11/5/2025
Richard, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLAND, PA
Miriam E|2023 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Good and quick service.
11/5/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Zainah G|2009 GMC Acadia
Confirmed Service Customer
11/5/2025
Very Professional courteous services. Please promote John Weisman
11/6/2025
Zainah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
William K|2026 Buick Enclave
Confirmed Sales Customer
11/5/2025
I knew what I wanted to buy when I walked in the door and I had data from the dealer's website that was helpful. The sales representative who met me, Ricky Grissinger, was very knowledgeable and helped me with details about the car I wanted. He also helped me with the financial details He was excellent. I was pleased with the price and with other benefits such as delivering the car to my home.
RICK GRISSINGER
11/6/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
LANSDALE, PA
Cynthia O|2020 Buick Envision
Confirmed Service Customer
11/6/2025
Dave Malinowski is the best. Takes good care of his customers.
11/7/2025
Cynthia, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! We hope to see you soon!
TREVOSE, PA
Frederick H|2021 GMC Acadia
Confirmed Service Customer
11/9/2025
everyone was helpful ,friendly,,thanks,
11/9/2025
Frederick, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PENNDEL, PA
Holli C|2025 Buick Envista
Confirmed Service Customer
11/10/2025
Very nice Fast service
11/11/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Kevin M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
Chuck Mullen and the whole Faulkner team is great!!
CHUCK MULLEN
11/18/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
LANGHORNE, PA
Joan F|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
We only were only going to look around since our lease on our current car didn,t expire until February; however we saw a car the we liked and Christina approached us and asked if she could help. After going over the figures, we decied to lease it. Christina was a joy to work with, pleasant, helpful, and answered any question that we had.She is an asset to your dealership.Except for all the paperwork, this was the most pleasant experience we've ever had with a salesperson.
KHRYSTYNA YAREMCHUK
11/17/2025
Joan, thank you for your kind review; we are happy to pass along your comments to Christina here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Benjamin G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
I had an amazing explanation with all my questions answered.
RICK GRISSINGER
11/17/2025
Benjamin, we are so happy to read such a great review about Faulkner Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
John W|2024 GMC Sierra 1500
Confirmed Service Customer
11/15/2025
I was treated nice and my car was ready at the expected time.
11/17/2025
John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
YARDLEY, PA
Linda G|2025 GMC Terrain
Confirmed Service Customer
11/18/2025
It was quick and easy
11/20/2025
Linda, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Piliadelphia, PA
Reginald T|2025 GMC Acadia
Confirmed Service Customer
11/18/2025
Very professional
11/20/2025
Reginald, thank you so much for your positive comments about Faulkner Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Darlene S|2025 Buick Envision
Confirmed Service Customer
11/20/2025
My agent was wonderful. I wish I could remember his name. He was very attentive and took his time trying to figure out where the noise was coming from. He ordered the part. 🦃💓🇺🇸
11/22/2025
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LEVITTOWN, PA
Bruce P|2024 GMC Terrain
Confirmed Service Customer
11/20/2025
Service rep explained everything that was going to be done and it was completed in a timely fashion.
11/22/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Joyce B|2025 Buick Envista
Confirmed Service Customer
11/20/2025
We experienced a disappointing problem on a brand new car. The service department was quick to react. The problem was traced and tied to a Technical Service Bulletin. Parts were ordered, follow appointment made, repair completed. John and team addressed the matter in a timely and were empathetic to our inconvenience and concerns.
11/22/2025
Joyce, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!
WARMINSTER, PA
Mark L|2021 GMC Terrain
Confirmed Service Customer
11/17/2025
I dropped them with my 2021 terrain. GMC for radio stopped working so be the fourth time they replace it. once I reprogrammed it and replace it again day that the service desk did his best he can to help us out get this job done through the warranty
11/17/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILA, PA
Albert S|2024 Buick Encore GX
Confirmed Service Customer
11/17/2025
Did everything I needed for my car thank you
11/18/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TREVOSE, PA
Marianne B|2025 Buick Envision
Confirmed Service Customer
11/18/2025
The associates were quick and efficient. They were knowledgeable and nice.
11/20/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Frank R|2019 GMC Terrain
Confirmed Service Customer
11/18/2025
Miscommunication with the type of service needed and what I expected during my visit
11/20/2025
Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
SOUTHAMPTON, PA
Zachary K|2026 GMC Yukon
Confirmed Sales Customer
11/19/2025
Rick, Joe, Warren, and Scott were all extremely professional and great to work with.
RICK GRISSINGER
11/21/2025
Zachary, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Pat S|2019 Chevrolet Blazer
Confirmed Service Customer
11/19/2025
Adalinea Was very helpful and professional.
11/21/2025
Pat, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
HULMEVILLE, PA
Vince R|2023 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Service was good!
11/21/2025
Vince, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
LANGHORNE, PA
Elmer R|2009 GMC Yukon XL
Confirmed Service Customer
11/20/2025
experience was great my car is now back up and running in better condition everyone in the office were very helpful and moved very quickly i love that in the service!
11/23/2025
Elmer, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Dennis L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
When we arrived at Faulkner we were greeted by Kelly one of the sales agents. She was very professional and informative about all the cars and trucks that we were interested in Buying. Kelly navigated us through the purchasing process.We are very happy with our new truck, we love the color and we are able to drive in comfort to our destination. Along with Kelly all of the agents were friendly and helpful. I would recommend Faulkner to anyone looking to purchase a vehicle. Kelly, Thanks for a great experience Dennis and Denise Leibert
KELLY CASTANO
11/23/2025
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Robert D|2024 GMC Sierra 1500
Confirmed Service Customer
11/22/2025
Got an oil change. Suggested a wheel alignment was needed. All done to my satisfaction in a timely fashion.
11/24/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Philip O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
This is the second new vehicle our family has purchased from Faulkner this year. The team at Faulkner work seamlessly together to make your vehicle purchase a quick and painless experience!
RICK GRISSINGER
11/24/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HUNTINGDON VY, PA
Melton P|2019 Chevrolet Suburban
Confirmed Service Customer
11/24/2025
The service writer, Dave, was instrumental in getting the parts needed to repair my vehicle. He kept me informed of the progress that was being made along the way. Dave is both friendly and professional. I don't think the end result would have been as favorably had he not kept on top of the situation.
11/26/2025
Melton, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
PHILA, PA
Theodore G|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
John was professional and courteous service was excellent
11/25/2025
Theodore, thanks for your praise and kind comments about our team. We hope you have a great day!
PHILADELPHIA, PA
Jean V|2026 Buick Enclave
Confirmed Sales Customer
11/24/2025
Kelly was excellent!!
KELLY CASTANO
11/25/2025
Jean, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
FLEMINGTON, NJ
Paul K|2025 GMC Terrain
Confirmed Service Customer
11/24/2025
Replaced the visor as promised and it was done quickly
11/25/2025
Paul, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Alexandra E|2026 Buick Encore GX
Confirmed Sales Customer
11/24/2025
Anthony was attentive and facilitated the process of trading in our 2022 Buick Encore GX for exact 2026 Encord GX we wanted!
ANTHONY MANIGRASSI
11/24/2025
Alexandra, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Nicholas A|2025 GMC Yukon XL
Confirmed Service Customer
11/25/2025
The service advisor was excellent .. easy peasy
11/25/2025
Nicholas, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
NEWTOWN, PA
Scott M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
My salesman Paul is a really nice guy very respectful and helpful my 2nd time working with him on my 2nd lease deal . He's very knowledgeable and explains everything aboit a vehicle if I had any questions. The finance was also very nice and respectful which is allways a plus in my book also very knowledgeable about all the paperwork I had to fill out. Definitely woild point anyone looking for gm cars their way.
PAUL RITORTO
11/27/2025
Scott, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Keith T|2021 GMC 1500 Sierra
Confirmed Service Customer
11/26/2025
Service was great other than my truck wash. I was highly disappointed, my windows were smeared and water spots all over the truck . Honestly, it looked cleaner before it was washed.
11/27/2025
Keith, thank you for taking the time to leave us your honest feedback. Please reach out to us at (267) 984-4658 so we may identify ways to improve your experience.
CHESTER, PA
John B|2024 GMC Terrain
Confirmed Service Customer
11/26/2025
Service experience was as expected, very good
11/27/2025
John, we are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help!
HAMILTON, NJ
Daniel L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
A very friendly atmosphere with true professionals who worked to earn my business
11/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Ronald B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/1/2025
excellent service
12/2/2025
Ronald, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HOLLAND, PA
Ronald S|2023 GMC Sierra 1500
Confirmed Service Customer
11/23/2025
Excellent service manager, called when part came in and made appt and seat was fixed n resolved radio n hardware problem
12/2/2025
Ronald, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
BENSALEM, PA
Glenn L|2026 GMC Terrain
Confirmed Sales Customer
12/1/2025
Our salesperson Chuck Mullen was a great no nonsense guy who listened and responded accordingly.
CHUCK MULLEN
12/2/2025
Glenn, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HAMILTON, NJ
Jennifer T|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Faulkner is a great dealership. Everyone is very nice and knowledgeable
PAUL RITORTO
12/3/2025
Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Faulkner Buick GMC, and we hope to see you again.
FEASTERVILLE TREVOSE, PA
Sharon E|2014 Buick Verano
Confirmed Service Customer
11/20/2025
I went there without an appointment because there was a problem with the brakes on my car. They were able to work me in and get it fixed. They also gave me a ride home with the courtesy shuttle because the car had to be in the shop overnight.
11/23/2025
Sharon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHILADELPHIA, PA
Theresa R|2023 Buick Encore GX
Confirmed Service Customer
11/25/2025
Very efficient and accommodating. I am very satisfied with the service provided every time I get service from Faulkner.
11/26/2025
Theresa, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
BRISTOL, PA
John S|2023 Buick Enclave
Confirmed Service Customer
11/27/2025
Everyone was friendly and helpful.
11/27/2025
John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
YARDLEY, PA
Andrea M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
All of my questions were answered and my needs were met.
RICK GRISSINGER
11/28/2025
Andrea, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Christine G|2024 Buick Encore GX
Confirmed Service Customer
11/28/2025
Oil change great. Had a nail in tire..no charge to me.. dealership said "it didn't go through". Left dealership with 36 PSI in all tires. Today, 3 are good, one tire is now 29. Maybe something went through?
11/29/2025
Christine, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
FSTRVL TRVOSE, PA
Edward P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
I have to say my experience buying my knew 2026 GMC Sierra was the smoothest ordeal I have had at any Dealership.
KELLY CASTANO
11/29/2025
Edward, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
FAIRLESS HILLS, PA
Michael R|2021 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Nick was a nice guy
12/2/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
FAIRLESS HLS, PA
Joseph C|2020 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
the service advisor Dave was very informative and explained to me in detail what my truck needed. I took his advice and got the work done.The work was done Ina timely manner.
12/4/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEVITTOWN, PA
Robert K|2017 GMC Yukon
Confirmed Service Customer
12/2/2025
Service for my vehicle exceed my expectation.
12/3/2025
Robert, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Levittown, PA
Mark K|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Great service as always. That is why I have been a customer since 1992
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Michael Y|2025 Chevrolet Suburban
Confirmed Service Customer
12/4/2025
Had an appointment for service. Everyone was courteous and prompt.
12/4/2025
Michael, Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
TREVOSE, PA
Gerard R|2023 GMC Acadia
Confirmed Service Customer
12/4/2025
Great experience. No compalints
12/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHURCHVILLE, PA
Dan W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
They always do a great job very professional and always keep me up-to-date on what is needed for my vehicle.
12/5/2025
Dan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, PA
Gwendolyn J|2019 GMC Terrain
Confirmed Service Customer
12/4/2025
I was an hour late to my appointment to have my car serviced, but I decided to go anyway. I was prepared to sit all day or be told to come back another day. I came in and apologized for being late. The service agents did take me, but said it would be a while and I understand. They said my car was done, I looked at my watch and I was only sitting for two hours. I anticipated a longer wait, which I had already prepared myself. The service agent, who waited on me, was very professional.
12/5/2025
Gwendolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Denise A|2017 GMC Acadia Limited
Confirmed Service Customer
12/4/2025
Fast and courteous service!
12/5/2025
Denise, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWTOWN, PA
Sharmaine L|2024 Buick Envista
Confirmed Service Customer
12/5/2025
My service specialist was very kind and made sure I had a comfortable place to work while waiting. The wait was pretty long but i was told by before hand.
12/7/2025
Sharmaine, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Joseph M|2018 GMC Terrain
Confirmed Service Customer
12/3/2025
The repair was complete timely and corrected the problem.
12/4/2025
Joseph, your satisfaction is our top priority. Until the next time we meet, take care!
PHILADELPHIA, PA
Eric H|2024 Buick Encore GX
Confirmed Service Customer
12/3/2025
Very quick and responsive work. I am very pleased. Thank you
12/3/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Loretta B|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
Our sales person was great and patient.
JHAN AVENDANO
12/5/2025
Loretta, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISVILLE, PA
Scott H|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Chuck is my go to and his dad before that. Friendly and easy to work with.
CHUCK MULLEN
12/6/2025
Scott, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Lloyd W|2026 GMC Terrain
Confirmed Sales Customer
12/4/2025
I am completely satisfied with my recent purchase of a 2026 GMC Terrain Elevation AWD. My sales consultant Chuck Mullen did an excellent job through the whole car buying process. I was completely satisfied with my trade in allowance and the price of the new Terrain. The finance office did an excellent job as well. Thank you.
CHUCK MULLEN
12/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BENSALEM, PA
Barbara H|2019 Buick Envision
Confirmed Service Customer
12/6/2025
I felt the service advisor could’ve been a more friendly when I was questioning Services he was offering. I purchased four tires from this place a couple years ago and when he told me, he thought I needed a new back tires I questioned him and did not care for his response. My car only has 52,000 miles on it and I do not go far so I was questioning. How could my tires go bad so quickly. I did not care for the response. Twice in our conversation, he reminded me that my car was at 2019 which made me feel this this product not good? Should I be looking for a new car? Would that live amount of miles? I was a little put off. My next car may not be a Buick if they can’t last longer if I choose to purchase a car. I had to call back two days later because the reason I went in was for a rear tire sensor. The next day, the tire sensor was going off for a front tire, which was replaced this past spring at the dealership. The woman I spoke to on the phone was very kind and listened to my concerns from the previous week. I’ll be taking my car again this Saturday. This will be my last time going there if my experience is not a positive one.
12/11/2025
Barbara, we regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Please reach out to us at 215-961-2295 so we can work towards a resolution. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
LANGHORNE, PA
Dawn P|2018 Buick Enclave
Confirmed Service Customer
12/8/2025
Friendly customer service and able to fix the problem in a timely manner Also have a shuttle available to take you back and forth if needed which is very convenient if you can't wait for your car to be serviced
12/9/2025
Dawn, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Larry L|2021 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
they didn't have my appointment but still got me out in a reasonable time
12/9/2025
Larry, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Rudolph N|2015 Buick LaCrosse
Confirmed Service Customer
12/10/2025
Dave M. and the service department did a great job on my vehicle. I use Faulkner for all my service needs and will definitely continue to do so.
12/10/2025
Rudolph, our staff is committed to providing each of our clients with the best automotive experience! If you have any questions, please don't hesitate to reach out!
BENSALEM, PA
Christopher S|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
My experience was great. My salesperson Anthony was great. Ryan the finance manager was spot on with his work as well!
ANTHONY MANIGRASSI
12/11/2025
We're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We sincerely value your business and look forward to your next visit!
LEVITTOWN, PA
Donna T|2026 Buick Encore GX
Confirmed Sales Customer
12/11/2025
This is my fourth lease at Faulkner. Staff are polite and the service department has been great
ANTHONY MANIGRASSI
12/14/2025
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LANGHORNE, PA
Mohamed S|2022 GMC Yukon XL
Confirmed Service Customer
12/11/2025
Best dealer to do business Best service
12/14/2025
Mohamed, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LEVITTOWN, PA
Eric P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Meg was outstanding. She answered all my questions and was truly customer focused and friendly
MARGARET VEARLING
12/12/2025
Eric, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you're ever in need of more help, please let us know!
NORTHWALES, PA
Geraldine M|2024 Buick Envision
Confirmed Service Customer
12/12/2025
Customer for over 30 years-always perfect and polite service in a timely manner.
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Toni L|2026 GMC Sierra 1500
Confirmed Service Customer
12/7/2025
Quick and easy. Everyone was super nice
12/8/2025
Toni, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Joseph P|2024 Buick Encore GX
Confirmed Service Customer
12/8/2025
very professional
12/8/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Thomas S|2026 GMC Yukon
Confirmed Sales Customer
12/8/2025
Wonderful experience
KELLY CASTANO
12/8/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Deborahlee J|2025 Buick Encore GX
Confirmed Service Customer
12/10/2025
I would like to thank the person who found my credit card when I dropped it!
12/11/2025
Deborahlee, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Philip M|2017 GMC Canyon
Confirmed Service Customer
12/10/2025
Courteous staff,
12/12/2025
Philip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TREVOSE, PA
Marie S|2025 Buick Encore GX
Confirmed Service Customer
12/11/2025
everyone was pleasant and helpful
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CROYDON, PA
Joseph F|2025 GMC Acadia
Confirmed Service Customer
12/14/2025
Fast, courteous and professional.
12/15/2025
Joseph, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
John O|2014 GMC Acadia
Confirmed Service Customer
12/15/2025
It was nice and pleasant. And fast service.
12/16/2025
John, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Carollynn S|2023 Buick Encore GX
Confirmed Service Customer
12/16/2025
Matt was wonderful! Took the time e to listen and instuct. He is a keeper that makes Faulkner above the rest in customer service
12/17/2025
Mary, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael R|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/16/2025
I purchased my 2021 AT4 2500 here in December of 2020. It is a 45 minute drive from where I live but I drive here every time my truck needs service. Great people all around
12/17/2025
Michael, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CREAM RIDGE, NJ
Walery V|2026 Buick Enclave
Confirmed Sales Customer
12/12/2025
Johnny at Faulkner Buick GMC found my wife and I each the car of our dreams. We couldn’t be happier with our new vehicles and the service we were provided by Johnny and the entire Faulkner staff was top notch.
JHAN AVENDANO
12/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YARDLEY, PA
Susan Z|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Wonderful salesman! He even helped me after the deal!
JHAN AVENDANO
12/14/2025
Susan, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURLINGTON, NJ
Siddiyqa B|2025 Buick Envista
Confirmed Sales Customer
12/15/2025
Smooth transaction. All my questions were answered.
KELLY CASTANO
12/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Michael D|2025 Buick Envista
Confirmed Service Customer
12/15/2025
great job on my car
12/15/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROYERSFORD, PA
Gil R|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
Meg is a true professional and I really enjoyed working with her. She’s very thorough and patient.
MARGARET VEARLING
12/18/2025
Gil, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AMBLER, PA
George B|2025 Buick Envista
Confirmed Sales Customer
12/18/2025
ricky was my sales person he I excelent 🤗
RICK GRISSINGER
12/19/2025
George, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BENSALEM, PA
Giovanni D|2019 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
Really good
12/19/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
BENSALEM, PA
Joseph R|2023 GMC Canyon
Confirmed Service Customer
12/19/2025
very good no issues
12/20/2025
Joseph, we're glad you had such a wonderful experience with us! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
PHILADELPHIA, PA
Richard G|2025 GMC Acadia
Confirmed Service Customer
12/19/2025
John was very helpful and friendly and made my experience enjoyable
12/21/2025
Richard, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLAND, PA
Diane W|2017 Buick Encore
Confirmed Service Customer
12/16/2025
I have dealing with this dealership since the late 70's. This was the first time I left angry. My appointment was for an inspection. The car passed, then I was told that multiple things were needed which should have been suggested six yrs. Into my ownership. The price was over 1,ooo.oo dollars. Then the tech discovered my heat console was pushed in. There was nothing wrong with it when I dropped it off. I feel that the damage was done there and do not feel that I should have to pay 257.00 to fix it. I'm guessing needed some dummy to pay but I am no dummy.
12/21/2025
Diane, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILA, PA
John K|2021 Buick Encore GX
Confirmed Service Customer
12/16/2025
3 hours for oil change and inspection
12/22/2025
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
CHURCHVILLE, PA
Shaunta W|2025 Buick Envista
Confirmed Service Customer
12/17/2025
Service is always great
12/18/2025
Shaunta, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANGHORNE, PA
Edward P|2021 GMC Terrain
Confirmed Service Customer
12/17/2025
every thing went ok , when pick up car the paper that gives you the tire and brakes level was not with bill
12/18/2025
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Marian K|2017 GMC Canyon
Confirmed Service Customer
12/18/2025
I had a wonderful experience at the dealership
12/19/2025
Marian, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Rafiq W|2016 Buick LaCrosse
Confirmed Service Customer
12/19/2025
I come here often to have my car serviced, and John Weiser is usually my advisor. He is consistently helpful, knowledgeable, and professional. That said, all of the staff are friendly and welcoming, which makes every visit a positive experience. Thank you for the great service.
12/21/2025
Rafiq, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILA, PA
Mark C|2017 Buick Envision
Confirmed Service Customer
12/19/2025
n/a
12/21/2025
Mark, thank you for the four star rating! If you have any further questions, please give us a call. We're always happy to help!
TREVOSE, PA
Sheilah P|2024 Buick Envista
Confirmed Service Customer
12/21/2025
Service was fast and through.
12/22/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
BRISTOL, PA
Kurtis W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Service people are always polite and respectful and will always help in any way they can
12/23/2025
Kurtis, thank you so much for your positive comments about Faulkner Buick GMC! We look forward to your next visit! Take care!
LANGHORNE, PA
Kenneth C|2026 Buick Encore GX
Confirmed Sales Customer
12/22/2025
Employees are always friendly and helpful. We purchased a new 2026 Encore GX from Chuck Mullen and he was great, answered all our questions and helped set up my phone and radio, he is an asset to your company. Also the financial advisor, Jarrad Pinelli, who went over the extended warranty was patient, friendly and understanding . It was a pleasure doing business with Faulkner at 4427 Street Rd, Trevose, PA, this is the 3rd time we purchased a new car from you over the past 10 years so you must be doing something right! Merry Christmas and Happy New Year to all your employees.
CHUCK MULLEN
12/23/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BENSALEM, PA
Louis B|2025 GMC Terrain
Confirmed Service Customer
12/22/2025
Repair and service was Excellent.
12/23/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PHILADELPHIA, PA
Lynda S|2023 GMC Terrain
Confirmed Service Customer
12/22/2025
Always very professional and accommodating
12/23/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
FEASTERVILLE, PA
Eric P|2026 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Can’t say enough about the dealership in general, from Meg my salesperson, to the transport person who picked up my truck for the additional add ons, to the service person who put those add ons on my Sierra 1500 AT4! You have a customer for life!
12/25/2025
Eric, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes Faulkner Buick GMC
NORTH WALES, PA
Franci M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Fantastic
KELLY CASTANO
12/24/2025
Franci, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kathryn D|2019 Buick Encore
Confirmed Service Customer
12/27/2025
Always happy with the service at Faulkner Buick-GMC. The personnel are always so professional and very helpful.
12/28/2025
Kathryn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
David L|2024 Buick Enclave
Confirmed Service Customer
12/21/2025
Best dealership around , always a great experience, friendly , clean , efficient , can’t say enough about Faulkner. The Best!!!
12/21/2025
David, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWTOWN, PA
Gerald S|2012 GMC Terrain
Confirmed Service Customer
12/22/2025
Everything went quickly and smoothly.
12/23/2025
Gerald, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
PHILADELPHIA, PA
Larry W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/22/2025
Unfortunately, the problem that I came in for was not fixed on the first visit. I did have to return the vehicle to readdress the issue.
12/23/2025
Larry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at 215-961-2295. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BENSALEM, PA
Kirk B|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
It was amazing
KHRYSTYNA YAREMCHUK
12/25/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Thomas E|2016 GMC 2500HD Sierra
Confirmed Service Customer
12/24/2025
Everything was explained in detail and we were very satisfied with our visit.
12/25/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
OAKFORD, PA
Tom F|2023 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Dave the service guy was great and very friendly.
12/25/2025
Tom, thank you for your kind review; we are happy to pass along your comments to Dave here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
Langhorne, PA
Michael D|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
Chuck Mullen provided excellent service, knowledge and support.
CHUCK MULLEN
12/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
John H|2026 GMC Canyon
Confirmed Sales Customer
12/29/2025
Salesman and finance officer were extremely professionals.
JHAN AVENDANO
12/30/2025
John, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
PHILADELPHIA, PA
Angelena S|2025 Buick Envista
Confirmed Sales Customer
12/31/2025
Experience was great, Anthony was very helpful
ANTHONY MANIGRASSI
12/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Our purchase was the most pleasant an enjoyable car buying experience that we had ever had. Are salesperson Kelly? It was very knowledgeable in all aspects of our vehicle. And as accommodating has any salesperson I ever had to deal with. The finance manager Ryan it was just as knowledgeable and forthcoming With the tedious task of all the paperwork a pertinent information in helping us choose the right maintenance and warranty program. The general manager and the staff we're wonderful.I made us feel appreciated for our purchase. This was our first purchase at faulkner and they definitely earned our future business.And referrals to others.
KELLY CASTANO
12/30/2025
Kenneth, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTHAMPTON, PA
Daniel N|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
They worked extremely hard to get me out of a situation from a previous dealer. And I’m so grateful!!
RICK GRISSINGER
12/30/2025
Daniel, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
FAIRLESS HILLS, PA
Daryl H|2025 Buick Enclave
Confirmed Service Customer
12/29/2025
Very professional
12/30/2025
Daryl, we are very happy to have provided you with such a positive experience! Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
RUNNEMEDE, NJ
David D|2023 GMC Acadia
Confirmed Service Customer
12/29/2025
Everything was handled respectfully and professionally. I appreciate all their service.
12/30/2025
David, we are very happy to have provided you with such a positive experience! Thank you for choosing Faulkner Buick GMC and we hope to see you again.
SOUTHAMPTON, PA
Michael G|2024 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
The air pressure on my tires or not reset and I never received the complementary car wash
1/1/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
TREVOSE, PA
Joseph K|2016 Buick Encore
Confirmed Service Customer
1/2/2026
Always expert and honest service at Faulkner Buick. Little wonder why we have been customers now for over 20 years.
1/2/2026
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Nelson S|2026 GMC Acadia
Confirmed Sales Customer
1/3/2026
Nice 👍
MICHAEL DURIE
1/4/2026
Nelson, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Richard N|2019 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Service was explained well,explanation of future needs,Service completed in less than an hr
1/5/2026
Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
FSTRVL TRVOSE, PA
Nicole W|2026 GMC Terrain
Confirmed Sales Customer
1/5/2026
We were greeted immediately. All staff members we spoke to were very friendly, reliable and knowledgeable. This dealership is always welcoming and has a great family feel. Christina, Warren and Jarred were wonderful to deal with during our time there!
KHRYSTYNA YAREMCHUK
1/5/2026
Nicole, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LANGHORNE, PA
Charles B|2026 Buick Enclave
Confirmed Sales Customer
1/6/2026
Paul was very helpful in helping me with the process.
PAUL RITORTO
1/6/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We sincerely value your business and look forward to your next visit!
PHILADELPHIA, PA
Andrew G|2018 GMC Terrain
Confirmed Service Customer
1/7/2026
Always polite, knowledgeable and efficient. Only wish the waiting area was more comfortable.
1/7/2026
Andrew, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENSALEM, PA
Gregory K|2026 GMC Sierra EV
Confirmed Service Customer
1/9/2026
The service members who greeted me when I arrived were awesome. They took pictures of my vehicle and explained everything that would be done for my service that I requested. The team provided a space for me to work remotely while I waited for my service to be completed.
1/9/2026
Gregory, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CHALFONT, PA
David W|2019 GMC 1500 Sierra
Confirmed Service Customer
1/9/2026
I had 7:45 am appointment and at 8:02 Nick called and said they started working on it, so I called at 9:35 am and salesman didn’t even call me back. I got at dealership at 3:50 pm car wasn’t in parking lot, went in and Nick said it would be another 20 minutes before it would be done. Very very upset with your salesman.
1/14/2026
David, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
BERLIN, NJ
Paul M|2025 GMC Sierra 1500
Confirmed Service Customer
1/10/2026
I had an appointment oil change tire rotation took three hours and didn’t get my free car wash for the second time in a row this time, they didn’t wash my truck because of the two deer sensors I have on the outside bumpers. I’ve been to other car washes and they never been a problem.
1/15/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
PHILADELPHIA, PA
Jeffrey W|2018 GMC Canyon
Confirmed Service Customer
1/1/2026
Everything went smoothly . John Weiser sorted thru my coupons that GMC mails to me , and found which would be most beneficial to use at that time . He also arranged a shuttle ride home for me so I didn’t have to wait around . It worked out for the both of us .
1/2/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Chelsea G|2024 GMC Acadia
Confirmed Service Customer
1/7/2026
Great
1/7/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSALEM, PA
Nancy L|2025 Buick Encore GX
Confirmed Service Customer
1/7/2026
Was pleasant experience. Done in timely manner.
1/8/2026
Nancy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
LANGHORNE, PA
James K|2023 Buick Enclave
Confirmed Service Customer
1/8/2026
Great system for intake.Service took a little longer than I expected
1/8/2026
James, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, PA
Brian M|2014 Buick LaCrosse
Confirmed Service Customer
1/8/2026
I went in for an oil change and my tires were rotated. It was done without any problem, and I also had my car washed. I was very happy with this service.
1/8/2026
Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Donna D|2025 GMC Acadia
Confirmed Service Customer
1/8/2026
Great experience
1/9/2026
Donna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HUNTINGDON VY, PA
John D|2010 Buick LACROSSE
Confirmed Service Customer
1/8/2026
For Nick And All On The Team, Nick And All Involved Provided Very Professional, Timely, Fair, And Courteous Service!!! God’s Blessings And Thank You!!! 🙏🏻👍 Vr, John M. Dougherty
1/9/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HUNTINGDON VY, PA
Susan Z|2026 Buick Encore GX
Confirmed Sales Customer
1/8/2026
the staff was professional and friendly. Michael and Scott made the experience pleasant.
MICHAEL DURIE
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEVITTOWN, PA
Michael D|2024 GMC Terrain
Confirmed Service Customer
1/11/2026
John Weisser provides great service. Customer focused and easy to work with. Along with Rick Grissinger they are the reason I keep coming back to Faulkner.
1/11/2026
Michael, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
NEWTOWN, PA
Michael M|2025 Buick Envista
Confirmed Sales Customer
1/11/2026
I recently purchased a car from your dealership and had the pleasure of working with Ricky. He was absolutely excellent—providing outstanding customer service and demonstrating honesty throughout the entire process. Ricky made the experience smooth and stress-free. The dealership itself was clean, well-organized, and clearly well-run. Overall, I’m very satisfied and will gladly recommend your team to others. Thank you for making this such a positive experience!
RICK GRISSINGER
1/11/2026
Michael, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLUMSTEADVILLE, PA
Steven P|2023 Buick Encore GX
Confirmed Service Customer
1/12/2026
Excellent service and diagnosis of problem. Service dept fixed problem and additional parts required were ordered and will return . Schuttle home was also a plus. Always know issues and repairs will be done correctly.
1/13/2026
Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROYDON, PA
Minerva C|2025 GMC Terrain
Confirmed Service Customer
1/12/2026
Great service always. Great communication. Overall great!
1/13/2026
Minerva, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PHILADELPHIA, PA
Kathleen S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
The sales man was VERY helpful and took a lot of time to explain to me how everything works on my new truck.
RICK GRISSINGER
1/15/2026
Kathleen, we are glad we could help! If you're ever in need of more help, please let us know!
PENNDEL, PA
Albert N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Everyone was very very professional
JHAN AVENDANO
1/15/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Gayle F|2020 Buick Encore GX
Confirmed Service Customer
1/14/2026
Efficient timely. No problems
1/15/2026
Gayle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BROWNS MILLS, NJ
Thomas O|2025 GMC Terrain
Confirmed Service Customer
1/15/2026
very efficient.
1/16/2026
Thomas, thank you so much for the positive review! We hope you have a great day!
PHILADELPHIA, PA
John K|2020 Chevrolet Blazer
Confirmed Service Customer
1/15/2026
Inspection, repairs done well and on schedule.
1/15/2026
John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
YARDLEY, PA
Bridget R|2024 Buick Enclave
Confirmed Service Customer
1/10/2026
Always a 5 start experience
1/11/2026
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
NEWTOWN, PA
Carl W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Very good
ANTHONY MANIGRASSI
1/13/2026
Carl, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERBROOK, PA
Susan D|2023 Buick Encore GX
Confirmed Service Customer
1/13/2026
Excellent service as always.
1/13/2026
Susan, we are so happy to read such a great review about Faulkner Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
PHILADELPHIA, PA
Thomas E|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/13/2026
The service was performed in a timely manner. I have been a customer since 2006 and will continue to bring my vehicles in for service when needed
1/13/2026
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
OAKFORD, PA
James N|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was great.
1/15/2026
James, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLAND, PA
Richard E|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
It was convenient to make the appointment for my vehicle
1/15/2026
Richard, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
Charles L|2015 Buick LaCrosse
Confirmed Service Customer
1/15/2026
Took my car in for reword and I have to say that Faulkner Buick knocked it out the park as far as my concerns was for my vehicle
1/16/2026
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILADELPHIA, PA
Kenneth D|2026 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Making the appointment to dropping off my truck to the communication of progress to picking up my truck was easy and convenient
1/16/2026
Kenneth, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
SOUTHAMPTON, PA
Matthew B|2020 GMC 3500HD Sierra
Confirmed Service Customer
1/19/2026
Experience was great. Vehicle taken in promptly at the appointment time. All services completed in a timely manner. They even washed it for free when finished. Overall, very impressed with the service department.
1/19/2026
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crodon, PA
Patricia L|2024 GMC Terrain
Confirmed Service Customer
1/15/2026
It's a pleasure to respond! My Service rep was Outstanding, as usual. My service was great as usual & the waiting area had great hot coffee, comfortable chair to wait in & upbeat atmosphere. I even got to chat with the Best/ my Favorite Salesman: Rick Grissinger! I gave purchased 5 vehicles thru his expertise & fantastic personality!
1/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
JENKINTOWN, PA
Patricia L|2024 Buick Encore GX
Confirmed Service Customer
1/17/2026
I always have a good experience at Faulkner Buick. Everyone is friendly, professional and efficient. I have full confidence that my car is in good hands.
1/17/2026
Patricia, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LANGHORNE, PA
Mark F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/18/2026
I had a 7:30 am appointment. As I sat there and watched other customers come in after me and then leave before me, I wondered how this is possible when I was the first customer at the door. I also wondered why my appointment was obviously pushed back. To boot, when I recieved my vehicle, there was oil on my center console AND my steering wheel. Also, there were hand smudges all over my driver's side door, same side fender and side steps. One would think that if the tech had the vehicle for that amount of time, at least some care would be taken to keep the vehicle clean as it was when it was brought in. I am hoping that any future visits will be better. I used the word hoping, when I need to use the word expecting.
1/22/2026
Mark, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 215-961-2295. We look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
NEWTOWN, PA
Denise M|2023 Chevrolet Tahoe
Confirmed Service Customer
1/18/2026
Got me in on an emergency appointment . Got me in and out in less than 24 hours! Added state and emissions, and tired rotation, no delay.
1/19/2026
Denise, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FEASTERVILLE TREVOSE, PA
David E|2023 GMC Yukon
Confirmed Service Customer
1/19/2026
Your staff are all excellent!
1/20/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We look forward to your next visit! Take care!
HOLLAND, PA
Colleen S|2022 GMC Acadia
Confirmed Service Customer
1/19/2026
John is always so nice and is willing to answer simple questions. Thank you
1/20/2026
Thank you for your kind review; we are happy to pass along your comments to John here at Faulkner Buick GMC! We look forward to your next visit! Take care!
BENSALEM, PA
Robin H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/20/2026
N/A
1/21/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HUNTINGDON VY, PA
Scott N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Great experience with the whole team
RICK GRISSINGER
1/21/2026
Scott, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WOOLWICH, NJ
Patrick T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Salesman was very informative and professional
RICK GRISSINGER
1/21/2026
Patrick, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
YARDLEY, PA
David H|2024 GMC Terrain
Confirmed Service Customer
1/21/2026
The service department was quick and efficient. They noticed our car was close to being due for inspection. They called us and offered to do the inspection instead of us coming back in a few weeks. Much appreciated.
1/21/2026
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FSTRVL TRVOSE, PA
Donna M|2025 Buick Envista
Confirmed Service Customer
1/21/2026
Very good customer service
1/21/2026
Donna, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
ABINGTON, PA
Donna B|2025 Buick Encore GX
Confirmed Service Customer
1/20/2026
I needed an appointment for inspection and they had a cancellation on a Saturday. It was perfect timing.
1/21/2026
Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA
Keliah R|2015 GMC Terrain
Confirmed Service Customer
1/21/2026
This was my first time being in a dealership for service. Staff was kind and helped when needed. Answered all questions and ensured I had a round trip ride to and from the dealership.
1/22/2026
Keliah, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
PHILADELPHIA, PA