1078 Reviews Found
Confirmed Service Customer
Service tech were wonderful driver took me home. Everything was done professionally.
Donna G.
PHILADELPHIA
Business Response
Donna, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Never thought the job would be completed in less than an hour.
Barbara M.
YARDLEY
Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
It was great. All issues were addressed and they used my warranty. I was very satisfied!
Roslyn L.
NORRISTOWN
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
William, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I had my car towed there and called ahead. I think the person on the phone should have said before I sent it there, that it would not be looked at until the next day or potentially the day after, since they were short so many technicians due to training, vacation or being out. My car was suppose to be ready at closing on day 2 so when I arrived the following morning (day 3) it was not ready and no one called to let me know before I got a ride there. John did do a good job trying to rectify the situation which was appreciated.
Barbara H.
LANGHORNE
Business Response
Barbara, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Kacey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Sales Customer
It was an excellent experience. The salesman was wonderful. All that we dealt with were helpful and professional.
Susan Z.
PHILADELPHIA
Business Response
Susan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
Paul and the team were fantastic. They were able to get us within our budget in the SUV I really wanted. They also were patient with my one year old running around and gave him cars to play with.
Selina M.
LEVITTOWN
Business Response
Selina, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
John, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
Everyone at the dealership was friendly and very helpful
Robert B.
DREXEL HILL
Business Response
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Buick GMC! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Everyone is always helpful, knowledgeable and eager to satisfy. Always a pleasure to work with you.
Robin C.
WEST BRISTOL
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Donald, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Chelsea, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Hector, we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC. Thank you again for choosing Faulkner Buick GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Unscheduled request for service. All went well. Service advisor was excellent.
Frederick B.
HOLLAND
Business Response
Frederick, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
1. the scheduling was terrible as NO one answers the phone. 2. The service rep was Nick great and humble. 3.the service performance was OK. did not clear the warning sign on the dash as no one knew what it was for. disappointing.
Deepak P.
YARDLEY
Business Response
Deepak, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
Was this review helpful?
Business Response
Beth, we appreciate you taking the time to leave us this feedback. Thank you for choosing Faulkner Buick GMC and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
My salesman Mike was great! He was very helpful & found me the truck I needed1
Kristin P.
MORESTOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!